Complaint volume
92 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Honda Pilot Complaints
92 consumer-submitted complaints on record for the 2024 Honda Pilot, grouped by component category.
92 Total complaints
1 Crash reports
1 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, steering, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 1 fire report, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 5 complaints, with an average reported failure mileage of 26,200 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, steering, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Honda Pilot complaints?
1 Crash
1 Fire
2 Injury
0 Fatality
1 Towed
3 Medical attention
What are the most common 2024 Honda Pilot complaint categories?
SEAT BELTS 11
STEERING 9
UNKNOWN OR OTHER 7
VISIBILITY/WIPER 6
POWER TRAIN 5
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
STRUCTURE 4
ELECTRICAL SYSTEM 3
FORWARD COLLISION AVOIDANCE 3
POWER TRAIN,ENGINE 3
92 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | SEAT BELTS | Second-row right passenger seat belt buckler is malfunctioning and alerting when the seat belt is buckled. The alert is distracting as a driver and my children can not sit in that seat since we can't tell if they are buckled or not. The first time it malfunctioned was a week or so ago in the middle of May 2026 and the problem has only gotten progressively worse to the point we can't have anyone sit in that seat. I have set up an appointment for the dealership to look at this issue in June. No one else has inspected the vehicle so far. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | My vehicle has already had recalls on the fuel system and brake pin. Now I have an auto idle stop system problem. The indicator light is constantly flashing. Two days ago I was stopped at a red light on a two lane road in the city. When I pushed in the brake the car did not come out of idle. It just stalled. It took probably 30 seconds to a full minute before I could do anything. My option was to restart. It created a situation for myself and others. | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | Second row, right side seat belt sensor is malfunctioning. It started about 6 weeks ago. Occasionally, when going around a turn, an alarm would chime and a red X would appear on the affected seat on the dash screen. It was very quick, and sometimes I just heard the chime and did not see anything on the dash. The issue has become more frequent over time, so that it went from happening a couple times a week to multiple times in one trip, not always when going around a turn. Just a few days ago, the passenger got in and buckled, yet the system showed that it was not buckled. The seat belt was securely latched. The alarm continued to sound and the dash showed a red X on that seat plus a red picture of a person wearing a seat belt. It was a short (about 1 mile drive) and the alarm went off the whole time. We had to reconfigure the vehicle so that seat is no longer being used. We contacted the dealer and they stated that our VIN has no recall or Service Bulletins related to the issue. We are taking it in to be inspected later this week. The dealer would not order any parts or schedule a replacement until they tested it themself. | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | Right and center rear passenger seat belt sensors are malfunctioning. Despite passengers wearing their seatbelts, the dashboard and warning alarms signal that they are not wearing their seatbelts. I am concerned for the safety of my children who need to be in the back seats and fear that the seat belt system and sensors are not reliable. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES | The vehicle's Collision Mitigation Braking System (CMBS) is triggering 'phantom braking' at 50mph when there are no vehicles or hazards ahead. This occurs consistently on roads with dark asphalt patches/crack sealant. The braking is severe enough to cause a potential rear-end collision. I have reported this to Honda Corporate (Case #16338446) and have an appointment with a dealer, but the issue persists and is a major safety risk for my family. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS | Recently the vehicle has developed an erratic behavior when a passenger on mid-row seat is using the seat belt, seat belt reminder goes on/off every few seconds displaying inaccurate information of when the seat belt is in use. I contacted my local Honda dealer describing the problem and informing them of Honda's service bulletin #TSB A26-027, which describes exactly the same symptoms my vehicle is having and they've been unwilling to address the issue, as the TSB is not an active recall. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS | I have had ongoing seat belt sensor issues with my vehicle. The middle row alarm would go off even when someone was buckled. Now it Has disabled itself and does not sense if someone is buckled or not. Now I also have two seat in the 3rd row that are intermittent alarms causing you to turn around and see if someone is in the seats or un buckled. The alarms go from constant to intermittent and will occur regardless of the weight of the person in the seat. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS | Component/System Failure: The right rear passenger seatbelt buckle/sensor appears to be malfunctioning. It intermittently registers as unbuckled even when the seatbelt is securely fastened. The component is available for inspection upon request. Safety Risk: This defect creates a safety concern by causing continuous distraction to the driver due to repeated seatbelt warning chimes and alerts. It may also lead to uncertainty about whether the passenger is properly restrained, potentially compromising occupant safety. Reproduction/Confirmation: The issue has been consistently reproduced during normal driving conditions. It occurs frequently, even when the seatbelt is properly latched. The issue has not yet been formally confirmed by a dealer or independent service center. Inspection History: The vehicle/component has not yet been inspected by the manufacturer, police, or insurance representatives. Warning Lamps/Messages/Symptoms: The seatbelt warning chime and dashboard alert activate intermittently while driving, despite the seatbelt being properly fastened. No prior warning signs were observed before the issue began. The problem first appeared in January 2026. Additional Notes / Assessment: Based on the symptoms, this appears to be a faulty seatbelt sensor or buckle connection issue causing false readings. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for a drive. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE | The vehicle previously experienced a steering wheel locking issue and was taken to the dealer for repair. The dealer stated the issue was repaired on December 11, 2024. On February 24, 2026, while driving on a public street, the vehicle hesitated or jerked slightly during acceleration and then appeared to operate normally. After a few minutes, multiple warning messages suddenly appeared on the dashboard, and the steering wheel became extremely difficult to turn and effectively locked while I was driving. I immediately activated my hazard lights. I was unable to safely pull over because the steering wheel would not respond properly, which placed me and other drivers at risk. I had to continue driving slowly until I found a side road where I could safely stop. I turned the vehicle off. When restarting, the warning messages reappeared. After several minutes, the warning lights cleared, and the steering wheel was no longer locked but felt loose and unstable ("wobbly"). I cautiously resumed driving. After several minutes, the steering began to feel normal again. The following warnings were displayed: Hill Start Assist problem, Trailer Stability Assist problem, Hill Descent Control problem, Adaptive Cruise Control problem, Lane Keeping Assist problem, Collision Mitigation Braking System problem, Road Departure Mitigation problem, Low Speed Braking Control problem, Auto High-Beam problem, Electric Power Steering system problem – Steering Assist Not Available, and "Stop. Steering assist reduced. Stop driving when safe." The failed component appears to be the Electric Power Steering system and related driver-assistance systems. The vehicle is available for inspection. The problem was previously addressed by a dealer but has reoccurred. No prior warning lights were present before this incident. The failure occurred suddenly while driving. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | Incident Description: While traveling at 45 mph with Adaptive Cruise Control (ACC) active, the vehicle experienced a "phantom braking" event triggered by high-contrast shadows on the roadway. The Collision Mitigation Braking System (CMBS) incorrectly identified a shadow as a physical obstacle and abruptly applied the brakes in a clear path of travel. I was forced to manually override the system by applying the accelerator to prevent a potential rear-end collision. Safety Risk & Technical Context: This defect is repeatable under specific lighting conditions and occurs across multiple speed intervals (35–45 mph). I believe this incident is directly related to the ongoing NHTSA Engineering Analysis (EA24002) regarding inadvertent AEB activations. Furthermore, recent Service Bulletins (such as MC-11024251-0001) regarding Front View Camera and Radar Sensor updates suggest a known failure in the system's ability to process high-contrast environmental data. Conclusion: My local dealership failed to investigate the complaint. The sudden, unexpected deceleration poses a severe safety risk to the vehicle's occupants and following traffic. I request that NHTSA formally notify Honda of America regarding this recurring ADAS failure to ensure that my VIN is prioritized for the necessary sensor alignment and software enhancements. | Crash: No Fire: No | Unknown |
| Jan 2026 | SEAT BELTS | Ongoing Defect History Since taking possession of the vehicle on November 1,2023, all three second-row seatbelt sensors have malfunctioned repeatedly. This issue has been presented for repair on the following dates: •December 6, 2024 – Seatbelt sensor malfunction reported and serviced •April 4, 2025 – Repair attempt made; defect persisted •May 29, 2025 – Additional repair attempt for the same unresolved issue Despite these multiple attempts, the same defects continues to reoccur. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | The Honda Dealership diagnosed the Connecting Rod Crankshaft Engine Failure with 67, 995 miles on the vehicle. All oil changes were completed as required and specified by Honda maintenance procedures. | Crash: No Fire: No | Unknown |
| Jan 2026 | VEHICLE SPEED CONTROL,ENGINE | The vehicle is extremely slow to accelerate at low speeds under 20mph. There have been several near accidents due to the lack of acceleration. The recall for the fuel injector was addressed and ECM per manufacture but hasn’t solved the problem. This is dangerous for any acceleration that can cause you to get hit. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | Driving down a 4 lane highway in Alabama, warning lamp came on stating “ STOP Steering assist reduced. Stop driving when safe”. Multiple other warnings lights came on—-Brake system, steering system, cruise control, lane departure, stability assist system, hill assist, trailer stability assist system(see multiple photos attached). When it was safe to do so, I pulled over…the steering was VERY difficult to manage. If I had to make a turn in traffic or had to make a sudden turn to avoid an accident, I would not have been able to do so as there was NO power steering. I turned the car off, let it sit for several minutes and the Steering Assist warning was off and I appeared to have power steering but several others lights were still on. Took the car the the closet dealer and only code found was a Low Voltage Code but nothing repaired as all warnings lights were off by then. | Crash: No Fire: No | Unknown |
| Jan 2026 | SEAT BELTS,SEATS | In the last few months, two of the rear seats in my 2024 Honda Pilot (one in the second and one in the third) started giving false alerts that someone in unbuckled. At first, it would just occasionally ding, but now, if someone is sitting in those seats (and they ARE buckled in) the alert will go off basically the entire car ride and the dash will show that they are NOT buckled in...even though they are. Not only is this VERY frustrating, as it's left 2 seats in my car not useable, but it's also a massive hazard as a driver because I can't confirm is my passengers are properly buckled or not. I couldn't figure out why this would've randomly happened to me...and after some poking around on the internet I read that this seems to be a massive issue with these cars and that there is currently an investigation on this. I am begging you please take this seriously. It is a hazard and I, as a consumer of a pretty expensive vehicle, should not have to pay for such repairs that are obviously a manufacture defect and issue affecting so many. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,EXTERIOR LIGHTING,ENGINE | My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Driving along then hear an loud explosion to my panorama sunroof Share the glass inside and look like an explosion going up on the temper glass Happening at 1:30 on 12 17, 2025 traveling 95 north near exit 1 02 Pooler Georgia | Crash: No Fire: No | Unknown |
| Dec 2025 | SEAT BELTS | What component or system failed or malfunctioned, and is it available for inspection upon request? Rear passenger seat belt, yes. How was your safety or the safety of others put at risk? Can't use rear passenger seat belt Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Poway Honda Dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The seatbelt keeps making noise and the light comes on saying that the passenger is not buckled, while the passenger is buckled. This happens non stop, making it impossible to use the seatbelt. This has been going on for a few months. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | The contact owns a 2024 Honda Pilot. The contact stated that while driving approximately 75 MPH, the brakes inadvertently activated after passing a truck on the highway. The contact stated that the vehicle unexpectedly slowed down to 40 MPH. The contact stated that there was no warning light illuminated. The contact stated that while the accelerator pedal was depressed, there was an abnormal banging sound coming from under the floorboard. The contact pulled over and checked the vehicle, and saw a puddle of transmission fluid on the ground. The vehicle was towed to a dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not yet repaired. The contact stated that the inadvertent braking had occurred once before, but it was not as severe, and the vehicle was not diagnosed. During the first failure, there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No Towed | 20,000 |
| Nov 2025 | STEERING,FORWARD COLLISION AVOIDANCE | My Honda is having strange, intermittent issues with a plethora of things. I have taken it to a diagnostic specialist who worked with a phone mechanic and noone can tell me what is going on. My car will fully shut off at stop lights randomly, so I have to turn off the auto-idle feature every time I drive. Sometimes my power steering cuts out and my wheel locks and unlocks and my computer screen shuts off when this happens. I have to shut off and start my car for it to work again. Other times, all of my automated safety features stop and I get a huge slew of messages telling me that my lane assist, automatic hill braking, and a ton of other automatic safety features don't work. My car can't lane assist, do adaptive cruise control, use the backup camera, or anything. It goes away if I stop and restart my car a bunch. I also had a seatbelt alarm that was going off repeatedly with no reason. The dealership turned off the alarm. I am having a lot of issues with this car that makes me question if it is a lemon. I see other new Pilot owners mentioning issues with power steering shutting off and it's a huge safety risk. Noone knows whats wrong or how to fix it so what do I do? This happens intermittently, randomly, and recurrently since June. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed. | Crash: No Fire: Yes | Unknown |
| Nov 2025 | SEAT BELTS | The seat belt sensor keeps going off in the middle row - middle seat even though my child is buckled. And its getting worse as my child continues to sit there. So we are no longer able to use that middle seat due to the issue | Crash: No Fire: No | Unknown |
| Nov 2025 | AIR BAGS,SEAT BELTS | The middle passenger seat consistently sends signal that seat belt is not fastened when it actually is. This is noticed more when making a left turn. My 2 older kids are 11 and 8 yrs old. When either of them sit on the seat, I always ensure they buckle up. It's alarming to see message on dashboard and hear the chime that seat belt is not fastened when it is. I've also seen a message that the airbags get disabled on occasional drives. This is most likely related to the same issue. | Crash: No Fire: No | Unknown |
| Nov 2025 | VISIBILITY/WIPER | The moon roof cover broke. This causes a glare inside the vehicle that cannot be reduced during the day. We didn't have children in the car at the time it broke, but it snapped back violently. | Crash: No Fire: No | Unknown |