Complaint volume
363 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
363 consumer-submitted complaints on record for the 2024 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
363 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 24 crash reports, 0 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 35 complaints, with an average reported failure mileage of 13,864 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
363 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | VISIBILITY/WIPER | Rear View mirror crashed without any outside impact. Car was in standing and rear view mirror cracked without no external reason in a new car just withing 30 days. Honda probably used low quality mirror or assembly was not proper. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | I have had my 2024 CRV EX-L in a couple different dealerships to complain about the steering becoming very sticky after you drive for awhile. When this issue starts up, it makes it very difficult to make minor adjustments to stay in your own lane!! Some dealers say they haven't heard any other complaints, but I find that not to be true when it's all over social media and there are articles all over the internet as well about this same issue. I also have an Attorney looking into this as well at this point. This issue is very annoying and can become a safety concern if you are not always aware and paying attention when it starts to happen. This is definitely not the Honda quality that I have been used to in the past. I would like this addressed ASAP, this CRV only has 6,200 miles on it. Thank you. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | I was driving about 25 mph halfway through an intersection with stop lights. The automatic emergency front braking system abruptly engaged and almost brought the car to a stop. I immediately applied the gas pedal to compensate for the braking and was able to keep the car from completely stopping. The car in front of me was about 5 car lengths ahead, moving at a similar pace, and the car behind me was about 4 car lengths away. Luckily, the car behind was able to keep from hitting me. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | Driver side mirror. The mirror looks very distorted and shakes significantly when driving. The view from my driver side mirror looks worse at night, which is when I do most of my driving. Headlights from other cars affect the view from my driver side mirror and give off a terrible reflection. I have taken my vehicle to Honda dealer and they stated they did not notice any distorted images or shaking. I have had this vehicle for barely 2 weeks and have had no luck in finding the a solution. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | The Adaptive Cruise Control causes the vehicle to brake when close to another vehicle when in different lanes of traffic on highway/freeway turns. The adaptive cruise does not appear to communicate with the lane departure system and thus doesn't realize other vehicles are in different lanes. This has occurred 3 times in the 2 weeks I have owned the vehicle. The Adaptive Cruise Control does not understand the vehicles are in different lanes causing it to brake for no reason when turning as the radar only points forward. Adaptive Cruise does NOT warn the driver that it is detecting a problem and/or reacting to a detection, it brakes very hard due to thinking the two vehicles are about to collide despite being in different lanes and thus a collision will not happen. Vehicle has not been inspected by dealership, manufacturer, police, or insurance. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | The car horn that is supplied as part of this car is, in my opinion, very dangerous. The horn emits an audible sound that hardly gets attention from others, be they fellow drivers and or pedestrians. I an not at all comfortable driving this car with this horn. To this point, there are Honda dealers selling auxiliary horns to help combat the issue. YouTube has a number of people that have posted on the subject. Please take this issue seriously and force Honda to do something about it. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | I took my son to school and there was frost on the mirror and windshield and used the defrost. Came home parried in a gated area. Not exposed to any other elements. And a few hours later went to run some errands and mirror on driver side was cracked. I believe it has to do with the heated defrost. No signs of crack or anything. It is now on back order. Not covered by warranty and I am unsafe driving as it gives double vision as I’m driving it obstructs my view especially when I want to change lanes. Very unsafe. I have found many people have been complaining of this same incident happening to them. And this is something Thant needs to be recalled. ASAP. I have not even had my car for a month and this is already an issue. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | A crack appeared on the passenger side mirror for no obvious reason. It might have been caused by the temperature change from -2°C at night to 7°C in the morning, but I'm not sure. No impact signs, crack has curved U shape form. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | On March 09, 2024 as I was backing into a parking space, the rear vehicle wheels came into contact with the parking curb at which point the rear window shattered. The pieces of the window flew in many directions approximately up to 5 to 10 feet outside and into the rear cargo area of the vehicle where I had my dogs. Fortunately, there were no other persons around the vehicle at the time and my dogs were not harmed. Immediately after this incident, I called the car dealer where I originally purchased the vehicle, and was advised to bring it in. I thereafter brought the vehicle to the car dealer service center where they removed some of the remaining pieces still attached to the window area and covered the window with plastic. Thereafter I drove the vehicle home, returned with the vehicle to the dealer on March 12, 2024, and the dealer replaced the window on March 13, 2024 at which time I retrieved my vehicle and returned the loaner car to the dealer. The window appeared to be replaced with a different type of window than the original. I asked the dealer why this occurred, the response was that they did not know why and further stated that this issue of shattering rear windows occurred in the 2023 HR-V models, but they were not aware of an issue in the CR-V models. I purchased the vehicle on February 7, 2024 and prior to this incident I had no problems with the vehicle to include the rear window. The invoice from the car service center states that there were no signs of impact on the vehicle. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | The key fob unlocks ALL doors & the settings options does not give the option to just unlock the drivers door like it does on other models. Why? For me it's a safety issue. Dealer said to hit once to unlock just drivers door & twice to unlock all doors. They tried & it didn't work. They tried all the settings & that too didnt work. They were no help & said that's just how it was made. Poor choice for honda to leave out this model for this feature, yet give it to all their other models. For one person owning this, that's a safety issue for me. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | At speeds above 40mph, the steering feels "sticky" or "notchy" when making small corrections to stay in the center of the lane. My local dealer confirmed the problem and ordered replacement parts. That was two months ago. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Driver door side mirror cracked into 2 pieces. The Blind Side Assistance light still works. Just glass crack. Seemed to happen after or during a cold snap. It just showed up. I had been hearing a loud click or crack sounds from that area off and on while driving. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | Went to sleep with car parked on driveway Woke up with passenger side view mirror cracked. No nicks or dings. Overnight Temps dropped to 20s. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | Shaky & Distorted Side Mirror (driver side). feels unsafe when viewing cars behind. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Driver side veiw mirror is distorted making images look out of focus. This defect make me feel sick when operating the vehicle. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | I almost got into accident twice by using Auto Engine Stop/Start feature at traffic light. Traffic light was green and the car in front of me turned right but they were too slow to turn which I had to hit my break. Due to hitting my break, the car thought I was stop/idle so it turned Engine off. When the car turned Engine off, it basically got hiccups or stalls for few second and the car behind me almost hitting me as traffic light was green to go. You can only temporarily turn off this feature and it will default turn on when the car starts which will lead to accidents in matter of time if I forgot to turn it off every time I start the car. Honda should update software to allow customers to turn it off permanently if they want to instead default on. | Crash: No Fire: No | Unknown |
| Feb 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Warning lights (LKAS, Collision Mitigation, Road Departure Assist and Break System) suddenly went on as I was backing out of the driveway. No obstruction found on the vehicle upon checking. CR-V was with 2328 miles on it. Informed the dealer of the issue and got it serviced immediately. I was informed that the multipurpose camera needs replacement. Service Manager from the Honda dealer said that the vehicle is still drivable even with warning lights on and that the camera is on back order but the ETA is unknown. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,WHEELS | While driving on the highway, my daughter experienced an issue that caused her to lose the ability to steer the vehicle. The vehicle went off of the road and into a guardrail causing damage to the left side of the car. Prior to losing the ability to steer, she thought she felt some strange shaking. Thankfully, she was not hurt and did not collide with any other vehicles. The situation could have ended much worse than it did. The vehicle is currently at the dealership being inspected. There were no warning lights or messages prior to the incident. The issue seems very similar to other issues that we have read about affecting 2024 CRVs and other Honda models that cause difficulty steering. Much like the issues we read about, this was a new vehicle with low mileage and during winter months. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | When snow gets on the front Honda logo all safety functions shut down and a screen comes on and says “clean area showing) so I pulled over on the next off ramp and clean the snow and mush off the emblem and with in the next 10mi it comes back on.. this happened to me 4x coming from Fort Wayne Indiana to Noblesville Indiana. Went to the Honda forum and it a common problem. It wasn’t that bad out to be doing this.. No Cruise control No lane departure No auto braking No safety features at all until you clean the front logo | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Driver side mirror is distorted. When looking at the mirror, it makes me dizzy and nearly nauseous. The distorted visibility is definitely a safety concern. | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | Driver side mirror got cracked itself . Car was parked in driveway and there was no crack in mirror until previous night. 2 days ago there was snow and temperature was around 30f. This seems to be safely hazard considering it’s now distracting while driving . | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel was inoperable. The contact stated that the steering wheel had seized stuck and failed to function as intended. Additionally, the contact stated that it was very difficult to control the steering wheel. The vehicle was taken to the dealer where it was diagnosed with a failed steering assembly and that the steering rack assembly needed to be replaced. The contact was informed that the steering rack assembly was on backorder until April 2024. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,735. | Crash: No Fire: No | 3,735 |
| Feb 2024 | STEERING | The steering is real jerky and hard to drive. The dealer said on 11/13 that it was unsafe to drive. Part is on back order. Now they say it might be April. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Our complaint is in regards to the factory horn Honda is installing on the current generation of CR-Vs. After purchase one week ago of our 2024 model year, we noticed the horn was very faint. Believing it to be a defect, we researched online and found that it is as designed. The horn is so poor that dealers are selling "upgrade kits" and posting online videos on how to install. The standard horn comes as a single high-tone that is insufficient. These kits include a second low-tone horn and a y-splitter cable that will hook into the factory single high-tone horn. Once the low tone is installed, the horn sounds and functions as any vehicle should be expected to function. But otherwise, the factory single high-tone is inadequate and not safe. I have tested this by having my spouse behind me on the roadway in clear weather at night and stopped at a red light. The horn is very faint and not adequate enough to provide proper warning if needed. If I was not expecting the horn test from my spouse, I would not have thought it was a vehicle horn at all. Now consider adding in poor weather and driving at 70mph, the horn would do nothing to warn another driver from an improper lane change to avoid a collision. With over 10 years of law enforcement and traffic-related experience, I am asking that this matter be investigated and require Honda to issue a recall to bring their horns up to standard by providing the fix to owners at no charge to add the low-tone second horn so that the vehicle will sound a warning at a volume and depth as needed in everyday usage. Buyers should not have to pay to upgrade this most basic of safety equipment and does not provide good optics for Honda to cut costs in this way and increase margin for dealers as an aftermarket kit. | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | Day #4 of ownership of brand new 2024 Honda CR-V Sport Touring, passenger side mirror cracked on a cold morning, approximately 18 degrees. Suspect heating element was too hot and the transition from cold to hot too rapidly caused a vertical crack from top to bottom that impairs vision. Called the dealer, part is on back order and they have no clue when it'll come in. Would not commit to tell me if it was under warranty or not. | Crash: No Fire: No | Unknown |