Complaint volume
313 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
313 consumer-submitted complaints on record for the 2024 GMC Sierra, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
313 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 5 crash reports, 0 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 42 complaints, with an average reported failure mileage of 21,406 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
313 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | VISIBILITY/WIPER | I was going home after work on labor day, when l heard a noise on my roof. I opened the sunscreen window and l heard what sounded like a gunshot and the sunroof exploded raining down glass on my face. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| May 2025 | STRUCTURE | The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 70 MPH, the top grille cover detached from the vehicle. The contact immediately proceeded to pull over and used a zip tie to the secure the grille cover. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. | Crash: No Fire: No Towed | 35,000 |
| May 2025 | POWER TRAIN | New truck with only 5K miles had the check engine light come on. Sluggish/low acceleration and unable to put into reverse. Towing required to service center. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Transmission valve body failure 10,672 miles .. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | On [XXX] this vehicle was in Blue Cruise on [XXX] in Louisiana when it without warning coasted to a stop after the engine quit. Cruise lights remained active, no other lights were illuminated, and the vehicle simply rolled to a stop. La. DOT assisted. The vehicle was towed (complicated that once placed into park, and the engine would not restart, the vehicle cannot easily be placed in neutral to be towed). The vehicle was trailered some ~50 miles and sits at Rainbow NorthShore GMC in Covington, La. This is a series, life threatening situation that all vehicles need be removed from the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6 | Crash: No Fire: No | Unknown |
| May 2025 | FORWARD COLLISION AVOIDANCE | I was traveling on the interstate, going a little over 70 MPH as I was passing a tractor and trailer. There were no other vehicles in front of me. Suddenly the truck jerked like the breaks were being applied and my speed was quickly reduced to around 60 MPH. The heads up display showed a crash alert orange symbol. I pushed the gas to try to get back up to speed but the truck would not accelerate and the speed kept dropping. I pulled over to the berm and came to a stop. There was a message on the message center but it went away before I could read it with everything else happening. I put the truck in park and waited a minute then I pulled back out and was able to get the truck back up to speed and home. I plan to contact my dealer tomorrow. The ruck was involved in an accident that damaged the front in earlier this year so I believe some or all of those sensors have been replaced. This is the first issue we’ve had since purchase. If there would have been a vehicle following behind me, the rapid breaking/deceleration could have caused an accident. Also the inability for me to regain my speed when traveling on an interstate was a danger to myself and others. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | starting in June of 2024 at 6500 miles my truck started exhibiting loud exhaust drones and severe vibrations coming through the dash, floorboard and steering column on excelleration. The truck has been in repair 7 times in the past 11 months and multiple parts have been changed. I learned that there are thousands of General Motors 1500 trucks equipped with the 3.0 LZ0 Duramax diesel engine exhibiting the same symptoms. A General Motors Field Engineer found Broken exhaust bracket studs at the engine block caused by exhaust alignment and engine/transmission mount stress from worn components. These trucks are coming from the factory this way and continues with 2025 model year. My son owns a 2025 GMC AT4X 3.0 LZO and has the exact same symptoms. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | General Motors has decided that a defect which relates to motor vehicle safety exist in my 2024 model year GMC Sierra 1500 vehicle equipped with the 6.2L V8 gas engine (RPO L87). The connecting rod and/or crankshaft engine components in these vehicles have manufacturing defects that can lead to engine damage and engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash !!!! After contacting my local GM dealers, three of them, NONE OF THEM CAN OR KNOW HOW TO REPAIR THIS LIFE SAFETY ISSUE with my vehicle. Please direct GM to buy back my 2024 GMC Sierra SLT vehicle. v/r [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | TWICE in the past month +. On [XXX] my wife and I were on our way to a family wedding and I was driving approx 75 MPH on [XXX]. I don't recall if I had cruise control on or not as I rarely use it. There was no vehicle was in front of me for hundreds of yards yet all of a sudden the vehicle started to brake very hard. I accelerated as I did not know what was going on and I had a car in back of me that started to gain. THEN last Friday ([XXX}) with my wife following me in her car on [XXX] through Ellicott City MD I was traveling at approx 25-30 MPH through a very small historic town when all of a sudden the same [XXX] thing happened. DEF no CC on . When we got to our destination I asked my wife if she saw my brakes come on suddenly?. She replied yes and said she saw the truck dip hard. I told her the brakes did it again. She said I should call the dealer. I did not as they are USELESS! THEN the electronics. On Star has a catalog of my complaints. The radio selections I make just disappear from the screen: Apple Car Play disappears from the touch screen and just goes dark. I have to stop the truck..(per on-star) open the door.. get out.. lock it.. wait 2 minutes.. get back in .. restart the truck, and this re-sets the computers(s). RIDICULOUS! I do not have Sirius but the radio goes dark often for about 2-3 seconds., then comes back on. I was told it is my I-Phone is causing this. [XXX]! What does my phone have to do with AM/FM radio?? I was told by GMC there is a patch to update the software. Koons GMC told me there was no such patch nor recall. I paid nearly $80,000 for this piece of [XXX]! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Engine failed. Driving on the interstate and vehicle lost all power. Problem confirmed by Jim Glover Cheverolet. Engine inspected and confirmed by dealership. No warning at all. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | EXTERIOR LIGHTING | When in a dark area with little to no lights the backup camera is unusable. The taillights/reverse lights do not put off enough light to provide the camera with the lighting it needs to see behind the vehicle in dark situations. If I am in an urban area with a lot of light pollution the camera works fine, but not when I am in a rural are with no lights. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Metal fragments in engine oil. Vehicle has 9500 miles. Manufacturer tells me to keep driving until it fails. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE,FUEL/PROPULSION SYSTEM | I have received the notice about the recall and now I am just worried because I have a wife and two-year-old child in my truck. I don't want the engine issue to happen while they are in the truck and increases the risk to get into an accident if the engine fails. I have tried to schedule an appointment with my dealership and from the date I received notice on 04/28/2025. They stated I have to call back in two weeks which should be unacceptable because how about if the engine fails within the two weeks and causes even more issues for me and my family. This should be approached much quicker and fix the matter asap. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Purchase the truck [XXX]. In January of 2025 it started to feel like the engine was slipping. Near the end of February, it was getting worse and the locks started locking/unlocking on their own. The vehicle stalled two separate times while driving on a main road. The first couple days of March, the car stalled, again on the road while the locks went crazy. Then, on [XXX], after I had pulled out of my driveway in my neighborhood, my car completely shut down. We had to have the truck towed to Coyle GMC, in Clarksville, Indiana. And, as of May 1st, it is still there. We have been told they need some cap for the transmission and they don't know when they will get it. They offered to give us a new transmission, but they don't know when they'll get it. I am making car payments on a car that I have not had since May 7th. Unfortunately, because I drive my car for work, it had it's 32000 miles on it, so I can't turn it in for the lemon law. I'm very lucky that my son and I were not injured when the car stalled in the middle of the road. This is an ongoing issue with GMC, and I think it should be illegal that they were selling these trucks. I have a brand new truck that I haven't driven in 2 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | Q1: Engine lost propulsion Q2: I was stuck in middle of highway Q3: Yes, engine needs replacement Q4: Dealer Q5: No, check engine light came on once lost of power | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE,FUEL/PROPULSION SYSTEM | On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | I had an engine failure with a complete loss of power while driving on a state highway early on 12/13/24. No lights, hazard lights, nothing would turn on for over 10 minutes, then once started my truck said "shut off engine, low oil pressure". There was a bearing failure that sent metal fragments all through the engine. My truck went into the dealership on 12/17/24 and i received it back with a new engine on 4/18/25. It has the same L87 engine with the same recommended oil as before the recall. I asked GMC to buy it back from me because it's neither dependable or safe after what happened. I was refused without being given a reason. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE,FUEL/PROPULSION SYSTEM | I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | On April 23rd, while traveling, I began hearing a loud, metal on metal knock. My truck began to lose all pulling power. I had no engine warnings, no check engine lights or any other indicator of engine trouble. I pulled to the side of the road and exited the vehicle. It was then I realized it was my engine making the noise. I have since had it towed to the dealer where it sits while I wait to hear back from the service department a final diagnosis. I was told this was most likely a rod or bearing. On Friday April 25, I was told of the recall. I was told I would probably need a new engine but they haven't been instructed on what the next step would be from GM. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |