Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Jeep Wrangler Complaints
332 consumer-submitted complaints on record for the 2023 Jeep Wrangler, grouped by component category.
332 Total complaints
11 Crash reports
6 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 6 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 38 complaints, with an average reported failure mileage of 16,175 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Jeep Wrangler complaints?
11 Crash
6 Fire
5 Injury
0 Fatality
11 Towed
5 Medical attention
What are the most common 2023 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 75
UNKNOWN OR OTHER 22
ELECTRICAL SYSTEM,ENGINE 20
STEERING 17
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 16
POWER TRAIN 14
ENGINE 13
STEERING,SUSPENSION 13
SUSPENSION 10
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 9
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER | jeep caught on fire while it was parked in the driveway there as a ecall on the battery as it s a 4xe i had an appointment with the jeep dealer on the 16th of december and they cancelled it few days before the scheduled appointment they said they didnt have any loaners as it was a 2 day job they would call to reschedule they did not and it blew up on the 27th of december | Crash: No Fire: Yes | Unknown |
| Jan 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Jeep and Dealers are failing to complete safety Recall NHTSA Recall Number24V-720. My vehicle was dropped off at the dealership ( Repair orders attached ) on Dec 11 for the recall . Jeep has launched the recall process which is a software update and a specific drive cycle. I have reasons to believe that the dealership did not properly followed the steps after the software updates. I have GPS logs to show. I had contacted Jeep support about that and I did not receive any positive help on this. Vehicle was sent out again on Jan 6th, but still I have no confidence that the steps were followed properly. Internet is flooded with how Jeep has poorly managed the recall process by over complicating the drive cycle and how dealers are negligent about the process. This is a safety recall and could cause fire/explosion and take lives. I strongly advise NHTSA to intervene and make JEEP/Dealers liable to ensure the process is followed. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | I went to Crowley dealership in Bristol CT for the 95B recall fix. I do not believe it was done correctly as my jeep had not been driven at all. I have a picture of the mileage upon drop off and it matched the mileage at pickup. Jeep and Mopar are also not recognizing the recall as being fixed and still shows it as active. It was also strange that I received a call to come get a loaner vehicle as my Jeep would not be ready (drop off Sunday night, call received for rental Tuesday afternoon) and as I pulled into the parking lot, I received a voicemail my Jeep WAS in fact ready for pickup. I am worried this was done incorrectly and being [XXX] with other children / people constantly in my car, I am worried for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Sorry for my bad English, I am from Quebec, in Canada. On [XXX], our jeep wrangler 2023 burned. The 95B recall was process on December 19th 2024. The battery burned, no flames were visible, only chemical fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: Yes | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,ENGINE | 2 incidents of loss of power with the electric motor at high speed. The hybrid electric motor unexpectedly lost power at 75 mph on the highway, alongside other vehicles moving at the same speed. This sudden loss of power caused the vehicle to drop to 55 mph, and not go above that speed, risking a potential collision from behind. Driving at 55 mph on Texas highways with a speed limit of 75 mph is very dangerous. The second time was exactly like the first but at 60mph. It has not been able to be reproduced. it has been inspected several time by the dealership. There was no warning of any kind. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,SUSPENSION,UNKNOWN OR OTHER | On October 27th, my Jeep started shaking violently as I was driving on the highway. I brought the Jeep to the dealership, they test drove it, and the mechanic did not experience the shaking so I was told “that’s just what Jeeps do”. I then researched Jeep shaking and found the Death Wobble is a common problem among Jeeps and there are several ways to fix it. I took my Jeep back to the dealership, they once again test drove it and could not replicate the wobble. They said I could leave it there and they could continue to drive it daily to find the problem, as they cannot fix it if the mechanic cannot experience the wobble. I don’t have another vehicle to drive and cannot leave my vehicle there indefinitely. They did an alignment, and sent me on my way. The jeep continues to violently wobble, today forcing me to pull off on the side of the highway. This is not safe, I feel terrified to drive it over 60 mph, and feel this is totally unacceptable to be told “this is what Jeeps do” and “this is just your vehicle”. I expect to feel safe in a $40,000 car I bought brand new last year. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | When cold, the vehicle will shift hard and/or delay shifting both causing the vehicle to jerk or lunge forward. This happens between 3 & 4 gear. One dealer was not able to recreate the issue and another was able to. No repairs were made as Stellantis stated because there are no service lights on they are no mechanical issues. The problem continues to get worse. This appears to be a common problem. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Manufacturer Recall Number95B NHTSA Recall Number24V-720 Recall StatusRecall Incomplete Summary In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles. Remedy is a software flash followed by a HV battery replacement if needed. ******* The above is the recall the was released in, i believe, October. I have been scared to drive the car since. I cant park it at my house because i only have driveway parking right next to my house. I am scared of this car. The recall fix is now available but all dealers within 40 miles either “dont have the fix”, “dont have any availability”, or “put you on a waiting list”. So after almost 3 months this deadly issue still is not fixed and cant be fixed. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,ENGINE | Loss of power when driving with no warning. Jeep power cut out driving with D flashing. Safety risk was a car on the road driving with traffic then no power. Pulled over to the side to get off the road as far as I could. “Service Hybrid System” message appeared with blinking D. Started back up 20 minutes later. Dealer could not replicate. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep 4xe: after coming to a complete stop or just slowing down and entering a lower gear, has a 1-2 second delay in the accelerator. Has caused tires to squeal when accelerator started to respond. Have almost caused accidents when becoming unresponsive as the vehicle will move forward but lose accelerator power. This happens infrequently and spontaneously which makes it impossible to plan for/ drive defensively against, cannot replicate or force it to happen. Vehicle can be inspected upon request. How was your safety or the safety of others put at risk? Vehicle will move forward after stopping, such as an intersection, and suddenly does not increase for 1-2 seconds making me a hazard to traffic. This happens maybe 1-3x a week and is impossible to replicate. Have been almost rear ended many times as no brake lights appear when this happens. Have almost been t-boned by oncoming traffic because of the delay. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has had engine repaired and inspected by dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | The fact that Jeep has a recall that is not repairable for what appears to be months now is completely unacceptable. I bought this hybrid for a reason. To drive it around town without having to use gas. Now I can't charge my Jeep or park it in my garage? Then calling customer service is a joke. No buy back or gas reimbursement? | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE,FUEL/PROPULSION SYSTEM | My vehicle is waiting for a fix for Recall 24V720000 / 95B – It is totally unacceptable that Jeep has no time frame for a solution for this horrific safety issue however my vehicle is having another even more dangerous issue that Jeep refuses to acknowledge and I know I am not the only one with this serious defect. My vehicle (2023 4Xe with 5000 miles) losses acceleration power… This has happened at least 10x over the past 5 months. The check engine light often flashes on and off or stays on steady during this. When engaging the gas pedal at various speeds (30-65MPH) the gas fails to respond or output any power causing the vehicle to slowdown dramatically. SIGNIFICANT risk of being crashed into. It takes flooring the gas pedal and anywhere from it 10-25 seconds for the power to kick back in / engage and accelerate. I have been trying to get this fixed since August. One Jeep dealership (had my vehicle for 36 days) replicated the issue but got ‘no code’ therefore they could not fix. Since the 24V720000 / 95B was announced 2 months ago no Jeep dealership (I have contacted over 18) will even attempt to investigate or fix this issue as they claim its related to the battery recall 24V720000 / 95B. I urge you to investigate this loss of power before something catastrophic occurs. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,ELECTRICAL SYSTEM | The battery recall from Jeep still does not have any tentative timeline and no further communications from Jeep. At this point, Jeep has not offered any compensation towards the gas costs which otherwise could have been much less with electricity. Safety is my primary concern and I have to rent vehicles for the major trips especially during the holiday months. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | I am writing to express my serious concerns regarding the safety recall issued for my 2023 Jeep Wrangler Plug-In Hybrid Electric Vehicle (PHEV) under Recall Number 95B/NHTSA 24V-720. The recall highlights a critical defect in the High Voltage (HV) battery, which poses a severe risk of fire due to internal cell damage caused by defective components. While I understand that FCA US LLC is working on a remedy, I have not been provided with a clear timeline for repairs, leaving me in a highly unsafe and uncertain situation. The fact that the recall advises against charging the vehicle and even recommends parking it away from structures and other vehicles emphasizes the magnitude of the fire hazard. This creates a significant inconvenience and renders the vehicle virtually unusable for its intended purpose. I no longer feel comfortable driving or even owning this vehicle, as the defect jeopardizes my safety, the safety of others, and my property. The lack of immediate resolution places me in a position where I am unable to confidently rely on this vehicle without fear of a catastrophic event. I urge the NHTSA to intervene and ensure that FCA US LLC provides a timely resolution, including exploring options for replacement or refund, as this defect makes the vehicle a danger to myself and the community. Given the serious nature of this recall, I feel that no consumer should be left waiting without an actionable solution while exposed to such a critical safety risk. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Second time we have had an issue with the battery. Unable to plug it is because of an unresolved battery recall, this time for over a month. We purchased the vehicle specifically for the battery and now we have to buy fuel. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | My vehicle is currently under 95B recall from Jeep. I have spent more than 8 hours on hold, on the phone, via email, attempting a resolution as my Jeep is unable to be parked away from other vehicles or structures as I reside in a residential neighborhood, or away from structures at work, as I work at an elementary school with limited parking options. Jeep is completely aware of the situation and unwilling to provide a loaner vehicle as there are "not any available" at this time. With over 150,000 vehicles recalled, all vehicles at ANY Jeep dealer should be being offered as loaner vehicles at this time, as there is no fix for this situation in sight. My vehicle is at risk for bursting into flames at any moment. I cannot drive it using electricity which is why it was purchased. The vehicle is an ongoing threat to myself, my place of work, and my community, Jeep is aware, and they are not doing anything to resolve the issue. My Jeep only has 13,000 miles on it and is still under warranty. I have requested a buy back option as Jeep is unable to provide a safe location to store my vehicle or an alternative vehicle to drive, however have not heard back from their customer service team. I have emails, calls, and a contact log of all correspondence. The lack of customer service and solutions being offered to customers should be considered criminal as the risk of not just my 4xe, but all those under recall, are an immediate threat to the lives of others. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL/PROPULSION SYSTEM | Recall 95B. I have been given the runaround for months on the status of this recall from the FCA recall center and Jeep. I purchased a hybrid Jeep 4xE with the main purpose of being able to run both electric and gas. However, jeep is telling me not to charge the vehicle, do not park it in the garage, and to make sure that it’s not parked near any structures because of explosion/fire hazard! This is completely unacceptable to not have a resolution for such a major concern in a timely manner. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | Complaint Regarding Recall 24V720000 – Jeep Wrangler 4xe (2023 Model) I am filing this complaint regarding the recall of my 2023 Jeep Wrangler 4xe (VIN: [XXX] - under Recall Number 24V720000, issued due to a potential fire risk. This defect represents a severe safety hazard that jeopardizes the safety of my family, property, and others. Details of the Issue: The recall was issued due to a defect in the hybrid powertrain that could result in a fire, even when the vehicle is parked and turned off. Jeep/Stellantis has advised owners to: •Refrain from charging the vehicle. •Park it away from structures and other vehicles. This advisory alone highlights the gravity of the issue, rendering the vehicle unsafe to use as intended. Steps Taken to Remedy: •I have contacted my dealership and Stellantis to schedule a repair; however, no remedy has been made available to date. •It has become clear that Stellantis is unable to provide a timely or effective solution to fix this safety-critical defect. Lemon Law Qualification: California Lemon Law, under the Song-Beverly Consumer Warranty Act, provides protections for substantial defects that impair the use, value, or safety of a vehicle. The following criteria are met: 1.Substantial Safety Defect: A fire risk qualifies as a substantial defect that threatens the safety of occupants and property. 2.Reasonable Repair Attempts: Despite the recall, Stellantis has not resolved the issue, and the vehicle remains unusable for its intended purpose. 3.Unresolved Issue: My vehicle has been effectively out of service due to safety concerns, and Stellantis has been unable to provide a timeline for resolution. Request for Buyback: Given the seriousness of this defect and the inability to remedy it, I am requesting that Stellantis initiate a buyback under California Lemon Law. A fire risk is not an issue to delay or hope for a fix—it demands immediate resolution. I have kept detailed records of all communication INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On Friday, [XXX] I was driving my jeep to work in the early morning hours. I was about ½ mile from getting on the highway when my jeep completely shut down. Everything inside of my jeep went black and I was completely horrified. I managed to get the jeep started and was able to drive to work. When I got to work I immediately called Ourisman Jeep in Bowie Maryland and explained the problem to them. I brought the jeep in on Monday, October 7th and my Jeep has been there since then. After Ourisman having the jeep for two weeks, I was informed that my Jeep was part of a newly released recall involving electric jeeps with no projected resolution date. I no longer feel safe driving my Jeep and I have asked for a “swap” of sorts. I have requested another vehicle that is exactly the same as my current vehicle just NOT ELECTRIC. I was been advised that my request needed to be escalated but after many many conversations there is still no resolution to my request. I am absolutely disappointed with the way this situation has been handled. I cannot help but think of the deadly repercussions had I been on the highway when this incident occurred. I did not ask for this inconvenience that is totally exhausted me financially and emotionally. I am driving a rental car that I am paying for wit the understanding of reimbursement once I return the vehicle. This issue is not one that I created but rather a failing on the corporation to provide a swift and satisfying resolution. While I’m sure this may cause Jeep to lose significant revenue, I find it completely disgusting that they would put corporate dollars before the safety of its owners. As of today 11/22/26 I have no resolution, no car and paying close to $400.00 per week for a rental car! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |