Complaint volume
507 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
507 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
507 Total complaints
21 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
21 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 284
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
507 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | STEERING | Sticky steering. When trying to make minor steering adjustments steering wheel will not move so you need to apply more force until you break the steering free but you have applied so much force you then over correct. Does not happen all the time. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | At about 5,000 miles the steering started to become sticky at higher speeds. When driving straight it jerks slightly throughout the drive. Honda dealer has informed us we need a replacement part. 53620-3d4-a25. I believe this is a replacement steering rack. We took in to the dealer in October and as of April part is still back ordered with no estimated timeframe for delivery likely due to demand as a result of too many other customers with same issue. I believe this should be a recall to encourage Honda to address in a more timely manner. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER | Drivers side mirror shakes. Dealer indicates common problem. Would not fix | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,POWER TRAIN | My cars steering wheels starts to “stick” the further I drive. I notice when I’m driving on the interstate if my car starts to veer the steering wheel doesn’t easily turn. I have to yank the wheel in order to veer the car back on the road. I notice it started happening around November 2023 and it occurs most frequently the farther I drive. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | I feel the steering wheel sticky after the car start moving about a short distance like a mile. It happens at all speeds. I started noticing the problem about 3 or 4 months after I bought the car. The problem occasionally went away but happens most of the time. The steering wheel doesn't move smoothly when I try to make minor adjustment. On 4-17-2024 I was making a right turn into a parking space. I was moving at very low speed. Just before the car stopped I felt I hit something. I thought my right rear wheel hit the curb. I got out and looked around there was no curb. I think it came from the steering mechanism. There was no warning alarm or light. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | I have noticed a "sticky steering" feeling while driving. It has pulled me into oncoming traffic at times, I am in the process trying to get it repaired, hopefully not at cost to me. The car only has 15K miles on it, and it is frustrating. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | While driving above 40 mph the steering has a sticky feeling and doesn’t return to center position while turning. Steering has a grabbing feeling while turning and stick in that position until forcing the steering wheel to correct itself | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | I began to experience "sticky steering" on my nearly new vehicle. The steering would temporarily "freeze" and would require some effort to turn. I took the vehicle to my dealer service department and they confirmed the problem. They ordered a replacement part in December, 2023. As of this date (18 April, 2024) the replacement part has not arrived, and the dealer says that it will likely not arrive until September or later. I have uploaded a copy of the dealier service invoice that confirms the diagnosis. I feel the vehicle is unsafe to drive, and I drive it as little as possible. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | When steering to the left, at moderate to high speed, the steering (steering wheel) sticks to the left such that the driver must intentionally "un-steer" the vehicle. Started around 3k miles and has become gradually worse until now at 12k miles. Last incident caused me to cross double-yellow line and could easily have caused a head-on collision (by sheer luck it did not). Took CR-V to Weir Canyon Honda and they did something (?) and I could not reproduce. A week later it's doing it again. I see NHTSA investigation EA23003 estimating 500,000+ vehicles affected. Why is this not a recall yet? | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | While driving, the steering wheel either jerks or becomes sticky in the left or right position in an unsafe manner. This has become an everyday occurrence for this vehicle. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,POWER TRAIN,UNKNOWN OR OTHER | My vehicle component or system that I believed malfunctioned was the steering wheel. My vehicle steering wheel feels at times like it got lock while driving on the highway and off the highway. My vehicle is available for inspection at any time upon request. Due to this problem with my vehicle I panic for a couple of seconds, took my eyes off the road, without keeping a safe distance with other drivers. The problem has not been confirmed by a dealer or independent service center. I have taken my vehicle for regular services and have reported this problem to my dealer. But nothing has been found wrong with my vehicle as of today. My vehicle has not been inspected by the police, insurance representative or others since my dealership has not found anything wrong with it. No warning lamps, messages or other symptoms of the problem prior to the problems. I have taken my vehicle for other concerts as well that have been corrected but this with my steering wheel. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | While driving either straight or turning the vehicle seems to "stick" even the tiniest bit. When turning it feels as if the tires are stuck or while driving straight, maintaining a straight line can be complicated by the steering feeling as if it is stuck. Even the tiniest bit of movement in the steering is a jerking motion rather than fluid movement. It is a very scary and dangerous feeling while driving. I have tried contacting my dealership and can't seem to get anywhere. This is EXTREMELY frustrating! | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated while making a turn, the steering wheel felt stiff. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,385. | Crash: No Fire: No | 20,385 |
| Apr 2024 | STEERING | When I'm driving at highway speeds, and have been in a lane for some time, if the lane starts to arc to the right or left, I find that I have to exert some force to get the car to follow the lane. In other words, the steering wheel seems to be stuck to keep the car going in a particular direction, and requires me to "un-stick-it" to stay in my lane. this issue also occurs when I'm managing a highway overpass, wherein, if I have to change the arc of the turn tighter or looser to stay in my lane, I'll have to exert some force to un-stick the steering wheel. I can't remember when I haven't had this problem with the car, since I typically don't drive highways that often - most of my driving is on city streets, however, I believe I started noticing this problem since the Fall of 2023. I'll drive to check on a project I have in Arlington, TX or to an office building I manage in Farmers Brach, TX from my home in Plano, TX about one or twice a month, and that's when I'll notice it. The most recent time I noticed it was this past Sunday [XXX] as I drove from my home in Plano to Farmers Branch (approx 15 miles one way). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Vehicle has about 8,120 miles on odometer. When going straight at 45 MPH for 1/4 mile, turning either right or left requires greater force to turn the steering wheel - it gets "stuck" in the straight position. This is referred to as the "sticky steering issue". It causes the driver to use more than normal force to free the wheel from stuck, but then when free, wheel turning resistance goes much lower. Sometimes this causes the vehicle to move over in the lane more than the driver intended, when the steering wheel "unsticks". The local Honda dealer has confirmed the problem, BUT, now says replacement steering parts to fix are a 7 month wait...This is quite unreasonable to wait for a warranty repair on a potential safety issue. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,LANE DEPARTURE | The contact owns a 2023 Honda CR-V. The contact stated while driving at high speed, the steering wheel began to stick. The contact stated that the Lane Departure warning light was illuminated on three separate occasions. The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering rack needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available. | Crash: No Fire: No | 6,000 |
| Apr 2024 | STEERING | Steering sticks when turning the wheel causing it to jerk and cause resistance. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Sticky steering on highways. On curves on highways, steering wheel hesitates/ clicks upon return to straight position | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Steering box Something catches or rubs in the steering box when turning. Honda has known about the problem for sometime now. After having service was told the steering box needs replacing ,but none available. Nine month wait for part.Seems Honda CR-V and Civics are affected. No one will answer if vehicle is safe to drive | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | We are experiencing stiff & jerky steering on our 2023 Honda CRV with current mileage of 9,600. Vehicle is available for inspection. We are concerned that if steering wheel were to lockup, we might not be able to avoid a collision. This would put us & others in danger. At the dealership on April 9, 2024 the problem was confirmed to be in the power steering. They told us a replacement part has been ordered, but it is on back order & they are unsure how long it will take to receive it. They assured us the vehicle is safe to drive. The vehicle has not been inspected by anyone else. There is no warning lamp or message alerting us to the problem. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Sticky steering at high speeds. Took to Honda dealer but they didn’t notice it. I notice it every time driving. Worried this could lead to steering failure | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | While driving the steering became very "tuggy". There was nothing smooth about maneuvering the vehicle. You could steer with little effort, then for no reason it would be real hard to turn, then turn quickly forcing a correction. It changed significantly from the way it was in the first two or three thousand miles. The dealer looked at it and said I could not drive it home. I received a loaner car from Honda, but they are now saying it may be September before I get it back. This is a real safety issue on my new car. It only has 8300 miles. I have nothing from the dealership, but it has been reported to Honda under case number 14550367. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering rack has to be replaced.Dealer ordered part. Part won’t be available to install until September .I have 8000 miles. Problem with steering is sticky steering. When at highway speeds the steering feels to stick and then turn . I also have another 2023 Crv hybrid sport that at 7000 miles the steering rack had to be replaced . It now has 15000miles.no problem yet since replacement. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Sticky steering when driving at Hwy/Freeway speeds causing a jerking movement when correcting - feels like steering wheel does not move smoothly and could potentially get “stuck”. | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES | Brakes have excessive squeel noise when applied. Taken to dealer(S) multiple occassions, Discovered that rear brakes/calipers had "excessive amounts of molykote under all pad shims. Pad shim coating was flaking off in large chunks. Abnormal discoloration in rotors found. " Noise continues, rotors damaged , Honda refuses warranty repair as " brakes are a normal wear item" . Issue was reported immeditely on vehicle delivery, has been taken to 2 different dealers, | Crash: No Fire: No | Unknown |