Complaint volume
507 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
507 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
507 Total complaints
21 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
21 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 284
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
507 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | SERVICE BRAKES | Brakes have excessive squeel noise when applied. Taken to dealer(S) multiple occassions, Discovered that rear brakes/calipers had "excessive amounts of molykote under all pad shims. Pad shim coating was flaking off in large chunks. Abnormal discoloration in rotors found. " Noise continues, rotors damaged , Honda refuses warranty repair as " brakes are a normal wear item" . Issue was reported immeditely on vehicle delivery, has been taken to 2 different dealers, | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on a two lane road with no other vehicles and no objects on the road, the "Brake" warning light came on. Thankfully, the Collision Avoidance system didn't come on this time but if the warning had activated the Collision Avoidance in traffic, a rear end crash could have happened. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | My steering is sticky. The steering wheel does not smoothly turn when I try to turn it. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | A known steering problem exists. Honda admits the steering gear box is defective. Dealer has ordered replacement but now Honda states it will be December before parts are available. Thus would be a year for me. Thus issue affect Civics, CRVS and some Acura models. Honda refuses to issue recall. The steering is becoming harder to control and could lead to an accident. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | "Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to maintain control of the vehicle with the possibility of overcorrecting. After three days at local Honda dealership with approximately 140 miles of test drives, we were finally able to get the service manager to recognize the problem. Once they dug further into the documentation I provided them, they were able to convince a Honda representative that it was an issue in the hybrid version of the CRV as prior bulletins did not indicate the hybrid version was affected. According to the dealership, the gearbox component needed to correct the issue is on back order - they have requested escalation but no ETA. There are no warning lamps or messages. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a new steering gear box. We were told that the part would not arrive until April 2024 and were also told that we had to continue driving the vehicle and a loaner would not be given. Vehicle was purchased from Sons Honda in McDonough GA March 2024 we were notified by the service department that the part would now not be available until September 2024. We were still not offered a loaner to drive. My wife is very hesitant on driving this vehicle especially in wet conditions. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | When approaching highway speeds, the steering gearbox is binding and sticking so that I have to constantly correct the direction of the CRV. This is a very unsafe condition as the vehicle will not reasonably maintain a straight line. I reported the problem to the dealer, Underriner Honda, Billings, Montana, on Tuesday, [XXX], and they have ordered a replacement gearbox, now "back-ordered" from Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering rack per Honda has to be replaced due to a manufacturing defect. When driving on highway, the steering sticks in place causing the driver to have to use force to get it unstuck. Very dangerous. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering on this car is sticky. This problem started in December of 2023. At that point the car had 8000 miles and it was diagnosed at the dealer. At that time they ordered a steering rack. We returned to the dealer on 1/25/24 and were given 4/4/24 as an estimated time for the part. At that time, the dealer was unable to replicate the sticky steering. On 4/1/24, the estimated time for getting the new part was extended out to 9/6/24. The intermittent problem with the steering is annoying at best and possibly dangerous at worse. We are concerned for our safety and believe that the timeframe for repair/part replacement is grossly inadequate. The dealer was unwilling to provide us with a loaner car until this can be resolved. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | STICKY STEERING AND GETTING HARDER TO MANAGE | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,UNKNOWN OR OTHER | This vehicle has the sticky/jerky steering problem. It started around 5500 miles. It is an intermittent problem that is very noticeable when it is cool outside. This is the same problem that the NHTSA has been investigating (investigation EA23003) | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering wheel is sticking when driving. From the center driving position, turning in either direction more than 1 degree causes the steering wheel to stick requiring you to push hard which causes it then to jump and most often over steer. I think this is a dangerous issue since it requires you constantly correct the over steering that occurs during normal driving. I took the vehicle back to a Honda dealer who has confirmed the issue is the steering rack assembly and that it needs to be replaced. It appears to be a large scale problem for Civic and CRV vehicles with the part being on back order with no expected delivery date. I have been on this backorder list for 4 weeks without any idea of a delivery date. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Power steering rack failure at approximately 9000 miles. The problem was reproduced at the service center. There were no warning messages, lights, etc. The car developed very jerky steering making it difficult to maintain lane with ease. The car has been at the dealer since December 6, 2023 and the part is backordered. Part is not expected until September 2024. | Crash: No Fire: No | Unknown |
| Mar 2024 | LANE DEPARTURE | Lane departure system malfunctioning. Lane departure warning comes on when driving in center of lane with both lane detection indicators green. | Crash: No Fire: No | Unknown |
| Mar 2024 | BACK OVER PREVENTION | The Object Approaching Warning alarm came on at two times when stopped at an intersection stop light. The first time was when an oncoming vehicle was approaching in the center of the intersection. The second time this occurred was when my vehicle was stopped for a stoplight with all surrounding cars stopped and not moving. If the collision mitigation system was working and the system activated when driving, it is my understanding that the vehicle should emergency brake causing a possible collision by a following vehicle. Took the vehicle to a dealer who stated that that they could not duplicate the problem and that they would no longer work on the vehicle for ANY repeat issues that they were not able to duplicate or confirm in the past creating further safety issues for myself and other drivers. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | I own a 2023 Honda CR-V EX-L AWD and I'm experiencing a concerning issue with the steering system. The steering wheel feels "sticky" and lacks the smooth operation expected. While driving, this stickiness becomes pronounced, requiring excessive pressure and torque to maneuver the wheel properly. This has led to instances of oversteering, posing a significant risk of accidents or mishaps. Despite replicating the issue at the dealership, they've dismissed it as "NO CONCERN." However, I'm aware of numerous complaints to the NHTSA regarding this same issue. I urge the NHTSA to investigate this matter thoroughly and compel Honda to replace the EPS steering rack in affected vehicles promptly to prevent potentially severe accidents. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Mar 2024 | STEERING,LANE DEPARTURE | At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering “sticks” and doesn’t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to “normal”, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Hello I want to report that my vehicle has a problem with steering being sticky. The car has around 8000 miles. I started feeling that steering was heavier and stickier than normal. The dealership has confirmed that there is a problem with steering rack but it has been several months and the part is still on back order. This sounds like a safety incident waiting to happen so I wanted to report it to right channels because Honda is not making this a priority. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Problem with power steering. When making small changes in steering while going straight, the steering seems to bind, then catch, and jerk. The dealer checked the problem in November and said the power steering gear box need to be replaced, but that the part would not be available for months. The problem was intermittent at first, but now occurs all the time. I called the dealer last week and they said the part is supposed to be available in April, but that has not been confirmed. The dealer has provided us with a rental car to drive until the replacement power steering gear box comes in. They have been cooperative and seem as frustrated as we are. I know the NHTSA is already looking into this, but I thought you might want to know about another vehicle with this problem. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | I am writing to file a formal complaint regarding a critical safety issue with my Honda CRV EX 2023, specifically concerning the steering mechanism. The steering feels excessively "sticky," making it extremely challenging to control the vehicle, particularly at higher speeds on the freeway. This issue poses a significant safety risk, as it requires an excessive amount of effort to keep the car steady, resulting in several near misses and a profound sense of insecurity while driving. Despite bringing this matter to the attention of the dealership, I have been consistently dismissed with the explanation that it is related to the lane departure safety system. However, this assertion is demonstrably false, as the problem persists even when the lane departure system is deactivated. Furthermore, it is illogical to attribute a safety system as the cause of decreased safety, as its purpose should be to enhance passenger safety, not compromise it. Additionally, the car shows no warning and dealer did not detect any issues during their multi-point inspection during a service. It is important to note that this issue is not isolated to my vehicle alone. I have spoken with an Uber driver who also operates a Honda CRV 2023, and they have reported experiencing the same steering problem. This indicates a systemic issue that demands immediate attention and resolution. Having driven other vehicles without encountering similar problems, I am deeply concerned about the safety implications of this defect. Therefore, I urge your agency to investigate this matter promptly and take appropriate action to rectify this serious issue. The safety of drivers and passengers must be prioritized, and it is imperative that steps are taken to ensure that all affected vehicles are made safe for operation. I appreciate your attention to this matter and look forward to a swift and effective resolution | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | For several months now, the steering wheel seems to "slip" and feels "loose" when reaching highway speeds, making it difficult to control the vehicle. It is now a daily occurrence. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering of My 2023 Crv has recently been stiff when in the center and turning slight left or right. Just today, we nearly hit something because the steering was stuck when turning left. I had to pull it back to the center. The car is dangerous to drive considering that i was with my family. My Crv has been to the dealership numerous times because of issues with the steering, but this is the first time i have experienced having the steering stuck when turning. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | While driving on highway the steering wheel has been sticking. we tried reaching out to honda but they aren't helping they test drove the vehicle but unable to identify the issue this issue is related to the Electric Power Steering | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership. | Crash: No Fire: No | Unknown |