Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | STEERING | STICKY STEERING AND GETTING HARDER TO MANAGE | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering on this car is sticky. This problem started in December of 2023. At that point the car had 8000 miles and it was diagnosed at the dealer. At that time they ordered a steering rack. We returned to the dealer on 1/25/24 and were given 4/4/24 as an estimated time for the part. At that time, the dealer was unable to replicate the sticky steering. On 4/1/24, the estimated time for getting the new part was extended out to 9/6/24. The intermittent problem with the steering is annoying at best and possibly dangerous at worse. We are concerned for our safety and believe that the timeframe for repair/part replacement is grossly inadequate. The dealer was unwilling to provide us with a loaner car until this can be resolved. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,UNKNOWN OR OTHER | This vehicle has the sticky/jerky steering problem. It started around 5500 miles. It is an intermittent problem that is very noticeable when it is cool outside. This is the same problem that the NHTSA has been investigating (investigation EA23003) | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering wheel is sticking when driving. From the center driving position, turning in either direction more than 1 degree causes the steering wheel to stick requiring you to push hard which causes it then to jump and most often over steer. I think this is a dangerous issue since it requires you constantly correct the over steering that occurs during normal driving. I took the vehicle back to a Honda dealer who has confirmed the issue is the steering rack assembly and that it needs to be replaced. It appears to be a large scale problem for Civic and CRV vehicles with the part being on back order with no expected delivery date. I have been on this backorder list for 4 weeks without any idea of a delivery date. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Power steering rack failure at approximately 9000 miles. The problem was reproduced at the service center. There were no warning messages, lights, etc. The car developed very jerky steering making it difficult to maintain lane with ease. The car has been at the dealer since December 6, 2023 and the part is backordered. Part is not expected until September 2024. | Crash: No Fire: No | Unknown |
| Mar 2024 | LANE DEPARTURE | Lane departure system malfunctioning. Lane departure warning comes on when driving in center of lane with both lane detection indicators green. | Crash: No Fire: No | Unknown |
| Mar 2024 | BACK OVER PREVENTION | The Object Approaching Warning alarm came on at two times when stopped at an intersection stop light. The first time was when an oncoming vehicle was approaching in the center of the intersection. The second time this occurred was when my vehicle was stopped for a stoplight with all surrounding cars stopped and not moving. If the collision mitigation system was working and the system activated when driving, it is my understanding that the vehicle should emergency brake causing a possible collision by a following vehicle. Took the vehicle to a dealer who stated that that they could not duplicate the problem and that they would no longer work on the vehicle for ANY repeat issues that they were not able to duplicate or confirm in the past creating further safety issues for myself and other drivers. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | I own a 2023 Honda CR-V EX-L AWD and I'm experiencing a concerning issue with the steering system. The steering wheel feels "sticky" and lacks the smooth operation expected. While driving, this stickiness becomes pronounced, requiring excessive pressure and torque to maneuver the wheel properly. This has led to instances of oversteering, posing a significant risk of accidents or mishaps. Despite replicating the issue at the dealership, they've dismissed it as "NO CONCERN." However, I'm aware of numerous complaints to the NHTSA regarding this same issue. I urge the NHTSA to investigate this matter thoroughly and compel Honda to replace the EPS steering rack in affected vehicles promptly to prevent potentially severe accidents. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Mar 2024 | STEERING | Hello I want to report that my vehicle has a problem with steering being sticky. The car has around 8000 miles. I started feeling that steering was heavier and stickier than normal. The dealership has confirmed that there is a problem with steering rack but it has been several months and the part is still on back order. This sounds like a safety incident waiting to happen so I wanted to report it to right channels because Honda is not making this a priority. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,LANE DEPARTURE | At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering “sticks” and doesn’t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to “normal”, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Problem with power steering. When making small changes in steering while going straight, the steering seems to bind, then catch, and jerk. The dealer checked the problem in November and said the power steering gear box need to be replaced, but that the part would not be available for months. The problem was intermittent at first, but now occurs all the time. I called the dealer last week and they said the part is supposed to be available in April, but that has not been confirmed. The dealer has provided us with a rental car to drive until the replacement power steering gear box comes in. They have been cooperative and seem as frustrated as we are. I know the NHTSA is already looking into this, but I thought you might want to know about another vehicle with this problem. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | For several months now, the steering wheel seems to "slip" and feels "loose" when reaching highway speeds, making it difficult to control the vehicle. It is now a daily occurrence. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | I am writing to file a formal complaint regarding a critical safety issue with my Honda CRV EX 2023, specifically concerning the steering mechanism. The steering feels excessively "sticky," making it extremely challenging to control the vehicle, particularly at higher speeds on the freeway. This issue poses a significant safety risk, as it requires an excessive amount of effort to keep the car steady, resulting in several near misses and a profound sense of insecurity while driving. Despite bringing this matter to the attention of the dealership, I have been consistently dismissed with the explanation that it is related to the lane departure safety system. However, this assertion is demonstrably false, as the problem persists even when the lane departure system is deactivated. Furthermore, it is illogical to attribute a safety system as the cause of decreased safety, as its purpose should be to enhance passenger safety, not compromise it. Additionally, the car shows no warning and dealer did not detect any issues during their multi-point inspection during a service. It is important to note that this issue is not isolated to my vehicle alone. I have spoken with an Uber driver who also operates a Honda CRV 2023, and they have reported experiencing the same steering problem. This indicates a systemic issue that demands immediate attention and resolution. Having driven other vehicles without encountering similar problems, I am deeply concerned about the safety implications of this defect. Therefore, I urge your agency to investigate this matter promptly and take appropriate action to rectify this serious issue. The safety of drivers and passengers must be prioritized, and it is imperative that steps are taken to ensure that all affected vehicles are made safe for operation. I appreciate your attention to this matter and look forward to a swift and effective resolution | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | While driving on highway the steering wheel has been sticking. we tried reaching out to honda but they aren't helping they test drove the vehicle but unable to identify the issue this issue is related to the Electric Power Steering | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering of My 2023 Crv has recently been stiff when in the center and turning slight left or right. Just today, we nearly hit something because the steering was stuck when turning left. I had to pull it back to the center. The car is dangerous to drive considering that i was with my family. My Crv has been to the dealership numerous times because of issues with the steering, but this is the first time i have experienced having the steering stuck when turning. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering gets stuck while at high speed on the highway (with lane assist off). The danger happens when you have to turn harder then it appears the break free and you can move to far over in the lane. Call it sticking steering wheel or maybe the electronic steering system is locking, not sure. Bringing it to the dealer but their first comment was there are no issues. This is like a workout to drive or added stress because it does not smoothly turn back and forth. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Issue with steering. Vehicle occasionally and sporadically has a sticking wheel. When driving and making a slight adjustment the wheel sticks slightly and has to be adjusted. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle frequently veered to the left independently, after which the contact became aware that the electronic power steering was not functioning properly. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 12,000. | Crash: No Fire: No | 12,000 |
| Mar 2024 | STEERING,LANE DEPARTURE | While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering wheel seems to be sticking causing jerking feeling. When I adjust the wheel going down highway to stay in lane it feels like the steering wheel is jumping over a spoke. It is not right and feels unsafe. There was no accident. Started shortly after purchase in June 2023. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive. | Crash: No Fire: No | Unknown |
| Mar 2024 | SERVICE BRAKES | 2/24/2024 I was in a library parking lot, going parking lot speed where children might be encountered. I turned right into a perpendicular parking space, no cars on either side. I went to brake as I approached the parking lot bumper and the car unexpectedly accelerated and would not stop. I crashed into a tree and metal pole, which stopped the car. I don't believe the car would have stopped without the tree and pole. I put the car in reverse and with difficulty backed back into the parking space. The right fender is severly damaged, right tire flat and I was unable to move the tires back to a straight position. The car cannot be driven. Yesterday, 2/23, I was at the dealers for oil change and tire rotation and was told there was a recall on the vehicle which required a softwear update. Reading my maintenance report it seems that this was an emissions recall, service bulletin 23-038 and the PGM-FI software was updated. This is a leased car which I got 3/31/23. No other cars or people or property were damaged or harmed. If this had happened near people and cars I fear that someone could have been killed or severe property damage would have occurred. | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Mar 2024 | STEERING | When driving on the highway during moderately long trips have experienced the steering sticking and have to overcompensate to turn the wheel. As a result I am constantly fighting with the wheel to keep straight on the highway. We initially thought this was possibly the lane assist but we shut off the lane assist and the sticky steering still continued. Driving the car long distances is exhausting as you are constantly fighting against the sticky steering to keep within your lane of traffic. Both my husband and i drove on the highway and experienced the same situation.....Brought to dealership today [XXX] to be fixed as I saw info online that this is a known concern but because they couldn't replicate it, they won't fix the issue....it sometimes takes a while driving on highway for this situation to show....and if the dealer doesn't allow the time for a long drive they won't be able to replicate it. Bought the crv new summer 2023...first noticed the pull heading north on [XXX] to nh in aug...experienced on trip to west mass on mass pike in sept....experienced again on trip to vt in nov....then again on trip to CT in March. These were long trips where issue VERY noticeable because exhausted at the end managing the steering. Thought steering was just stiff (new to hondas) so didn't reach out to dealer before now..trip to CT was hard so looked online to see if there were issues and saw latest complaints....so made appt with dealer.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |