Complaint volume
507 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
507 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
507 Total complaints
21 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
21 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 284
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
507 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | STEERING | The steering of My 2023 Crv has recently been stiff when in the center and turning slight left or right. Just today, we nearly hit something because the steering was stuck when turning left. I had to pull it back to the center. The car is dangerous to drive considering that i was with my family. My Crv has been to the dealership numerous times because of issues with the steering, but this is the first time i have experienced having the steering stuck when turning. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle frequently veered to the left independently, after which the contact became aware that the electronic power steering was not functioning properly. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 12,000. | Crash: No Fire: No | 12,000 |
| Mar 2024 | STEERING | Issue with steering. Vehicle occasionally and sporadically has a sticking wheel. When driving and making a slight adjustment the wheel sticks slightly and has to be adjusted. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,LANE DEPARTURE | While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering wheel seems to be sticking causing jerking feeling. When I adjust the wheel going down highway to stay in lane it feels like the steering wheel is jumping over a spoke. It is not right and feels unsafe. There was no accident. Started shortly after purchase in June 2023. | Crash: No Fire: No | Unknown |
| Mar 2024 | SERVICE BRAKES | 2/24/2024 I was in a library parking lot, going parking lot speed where children might be encountered. I turned right into a perpendicular parking space, no cars on either side. I went to brake as I approached the parking lot bumper and the car unexpectedly accelerated and would not stop. I crashed into a tree and metal pole, which stopped the car. I don't believe the car would have stopped without the tree and pole. I put the car in reverse and with difficulty backed back into the parking space. The right fender is severly damaged, right tire flat and I was unable to move the tires back to a straight position. The car cannot be driven. Yesterday, 2/23, I was at the dealers for oil change and tire rotation and was told there was a recall on the vehicle which required a softwear update. Reading my maintenance report it seems that this was an emissions recall, service bulletin 23-038 and the PGM-FI software was updated. This is a leased car which I got 3/31/23. No other cars or people or property were damaged or harmed. If this had happened near people and cars I fear that someone could have been killed or severe property damage would have occurred. | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Mar 2024 | STEERING | The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | When driving on the highway during moderately long trips have experienced the steering sticking and have to overcompensate to turn the wheel. As a result I am constantly fighting with the wheel to keep straight on the highway. We initially thought this was possibly the lane assist but we shut off the lane assist and the sticky steering still continued. Driving the car long distances is exhausting as you are constantly fighting against the sticky steering to keep within your lane of traffic. Both my husband and i drove on the highway and experienced the same situation.....Brought to dealership today [XXX] to be fixed as I saw info online that this is a known concern but because they couldn't replicate it, they won't fix the issue....it sometimes takes a while driving on highway for this situation to show....and if the dealer doesn't allow the time for a long drive they won't be able to replicate it. Bought the crv new summer 2023...first noticed the pull heading north on [XXX] to nh in aug...experienced on trip to west mass on mass pike in sept....experienced again on trip to vt in nov....then again on trip to CT in March. These were long trips where issue VERY noticeable because exhausted at the end managing the steering. Thought steering was just stiff (new to hondas) so didn't reach out to dealer before now..trip to CT was hard so looked online to see if there were issues and saw latest complaints....so made appt with dealer.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | My 23 Crv is having problems with the steering, it has only 6 thousand miles on it. There is a creaking sound in the steering when turning left, it took me several times to deal with the dealership before they handled it, now, i am experiencing stiff steering when driving. When driving and the steering is on the center and if i try to move it right or left, there is a spot that feels rough or stiff. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Steering wheel sticks causing me to over steer. Took it to dealership twice and was told it was safe to drive. When I asked them to put it in writing they kept my vehicle and Honda provided a rental car for 3 months. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering becomes sticky when driving. It can't be adjusted smoothly, but can only be done using extra effort. The steering wheel turns a larger degree than expected. Instead of turning at arbitrary angle, it skips from one to another but not any between. It causes overcorrection and makes it very difficult to drive straight. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | On January 19, 2024 my wife was driving the CRV when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said Object Detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "P2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with NCDS. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could NOT guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. Thank you. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | 12/25/23 While driving my new 2023 Honda CRV with approximately 9,500 miles on it, I experienced a twitching or sticking of the steering wheel. I noticed this today on the interstate while driving at speeds between 55-70 mph. It was more apparent when driving in a straight line, and the steering was sticking in either direction when I made minor corrections to maintain that straight course. It felt like I was having to continually fight the sticky steering to maintain a straight course. There were no warning lights. I got off the interstate, and verified that none of the lane keeping assists were on, and they were not. I took a different route home this day. Over the next few weeks, the problem seemed to be more apparent, and I started avoiding using highways and interstates whenever possible. I made an appointment with the Honda dealer. (This issue does also occur at lower speeds, but is more noticeable at higher speeds.) 02/10/24 At approx. 11,700 miles, I brought the car to the Honda dealership for my appointment to discuss the problem. They stated there were no recalls for my vehicle and no reported issues of this type brought into their dealership. I discussed that my symptoms were "exactly" the same as those listed those in NHSTA ODI investigation #EA23003. I was then told that that the ODI investigation document I showed them was not a "Honda document." After I requested that a service technician test drive my vehicle, which they did, the dealer then contacted the Honda Corp. techline. Honda techline said to order a new EPS steering rack unit, but there was no ETA for this replacement part. I was told "maybe" the part would arrive within a few months from date of this service. I believe this could be a serious safety issue. If the problem continues to get worse, I believe there could be the potential for catastrophe failure as the steering isn't responding as it should be under normal driving circumstances. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,WHEELS | Steering feels sticky at high and low speeds. Feels as if the steering is jumping out of your hands. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | All warning lights on the auto’s dash will spontaneously light up and start alarming while I’m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | When driving on the highway, the steering is sticky. There seems to be some slight resistence in the steering wheel. When I steer through the resistence, the vehicle tends to overreact and I have to steer back in the other direction. The steering of the vehicle lacks the sensitivity and responsiveness that I found in previous CRV's that I owned. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Intermittent sticky steering - requires effort to make even small adjustments. Feels unsafe. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | While driving the steering wheel sticks when making slight turn | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Stiff and Sticking Steering | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering rack it’s sticking when taking a corner and some times it’s locked in a way that the car can be driven safely. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Issue can be best described as sticky steering. Issue is worse at higher speeds, especially highway speeds. It feels like the steering wheel gets kind of stuck, and requires more effort to overcome the sticking point. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | sticky or notchy steering while driving straight. Steering wheel requires a slight increase in effort to overcome the notch felt in the steering. Typically happens between 30 and 75 mph. The Honda dealer has reproduced the problem. They say it is "safe" to drive and the parts are NOT currently available. First noticed 12/07/23 and continues intermittently. There are no warning lights. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering on the vehicle seems to stick while driving while making corrections while driving straight down the road the wheel seems to stick then pop loose. The sticking varies in how hard it is to break loose. The way this occurs and its inconsistency concerns me that it may completely stick at some point at speed. I have had it in the service department twice for another repair and asked for this to be looked at but the tech does not see an issue. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving 60 MPH and changing lanes, the steering wheel failed to return to center and seemed to seize. The contact manually re-centered the steering wheel. The contact then noticed that the electric power steering was temporarily not functioning. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated, and the contact was informed that the vehicle was operating as intended. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 5,000. | Crash: No Fire: No | 5,000 |
| Feb 2024 | STEERING | Steering is not responsive. It feels ‘sticky’ or ‘notchy’ and takes an effort to turn, especially at highway speeds. Driving on two-lane roads with oncoming traffic is concerning because of the effort required to steer. | Crash: No Fire: No | Unknown |