Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | STEERING | My 23 Crv is having problems with the steering, it has only 6 thousand miles on it. There is a creaking sound in the steering when turning left, it took me several times to deal with the dealership before they handled it, now, i am experiencing stiff steering when driving. When driving and the steering is on the center and if i try to move it right or left, there is a spot that feels rough or stiff. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Steering wheel sticks causing me to over steer. Took it to dealership twice and was told it was safe to drive. When I asked them to put it in writing they kept my vehicle and Honda provided a rental car for 3 months. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering becomes sticky when driving. It can't be adjusted smoothly, but can only be done using extra effort. The steering wheel turns a larger degree than expected. Instead of turning at arbitrary angle, it skips from one to another but not any between. It causes overcorrection and makes it very difficult to drive straight. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | On January 19, 2024 my wife was driving the CRV when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said Object Detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "P2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with NCDS. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could NOT guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. Thank you. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | 12/25/23 While driving my new 2023 Honda CRV with approximately 9,500 miles on it, I experienced a twitching or sticking of the steering wheel. I noticed this today on the interstate while driving at speeds between 55-70 mph. It was more apparent when driving in a straight line, and the steering was sticking in either direction when I made minor corrections to maintain that straight course. It felt like I was having to continually fight the sticky steering to maintain a straight course. There were no warning lights. I got off the interstate, and verified that none of the lane keeping assists were on, and they were not. I took a different route home this day. Over the next few weeks, the problem seemed to be more apparent, and I started avoiding using highways and interstates whenever possible. I made an appointment with the Honda dealer. (This issue does also occur at lower speeds, but is more noticeable at higher speeds.) 02/10/24 At approx. 11,700 miles, I brought the car to the Honda dealership for my appointment to discuss the problem. They stated there were no recalls for my vehicle and no reported issues of this type brought into their dealership. I discussed that my symptoms were "exactly" the same as those listed those in NHSTA ODI investigation #EA23003. I was then told that that the ODI investigation document I showed them was not a "Honda document." After I requested that a service technician test drive my vehicle, which they did, the dealer then contacted the Honda Corp. techline. Honda techline said to order a new EPS steering rack unit, but there was no ETA for this replacement part. I was told "maybe" the part would arrive within a few months from date of this service. I believe this could be a serious safety issue. If the problem continues to get worse, I believe there could be the potential for catastrophe failure as the steering isn't responding as it should be under normal driving circumstances. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,WHEELS | Steering feels sticky at high and low speeds. Feels as if the steering is jumping out of your hands. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | When driving on the highway, the steering is sticky. There seems to be some slight resistence in the steering wheel. When I steer through the resistence, the vehicle tends to overreact and I have to steer back in the other direction. The steering of the vehicle lacks the sensitivity and responsiveness that I found in previous CRV's that I owned. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | All warning lights on the auto’s dash will spontaneously light up and start alarming while I’m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Intermittent sticky steering - requires effort to make even small adjustments. Feels unsafe. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | While driving the steering wheel sticks when making slight turn | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering rack it’s sticking when taking a corner and some times it’s locked in a way that the car can be driven safely. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Stiff and Sticking Steering | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Issue can be best described as sticky steering. Issue is worse at higher speeds, especially highway speeds. It feels like the steering wheel gets kind of stuck, and requires more effort to overcome the sticking point. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | sticky or notchy steering while driving straight. Steering wheel requires a slight increase in effort to overcome the notch felt in the steering. Typically happens between 30 and 75 mph. The Honda dealer has reproduced the problem. They say it is "safe" to drive and the parts are NOT currently available. First noticed 12/07/23 and continues intermittently. There are no warning lights. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering on the vehicle seems to stick while driving while making corrections while driving straight down the road the wheel seems to stick then pop loose. The sticking varies in how hard it is to break loose. The way this occurs and its inconsistency concerns me that it may completely stick at some point at speed. I have had it in the service department twice for another repair and asked for this to be looked at but the tech does not see an issue. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering is not responsive. It feels ‘sticky’ or ‘notchy’ and takes an effort to turn, especially at highway speeds. Driving on two-lane roads with oncoming traffic is concerning because of the effort required to steer. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving 60 MPH and changing lanes, the steering wheel failed to return to center and seemed to seize. The contact manually re-centered the steering wheel. The contact then noticed that the electric power steering was temporarily not functioning. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated, and the contact was informed that the vehicle was operating as intended. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 5,000. | Crash: No Fire: No | 5,000 |
| Feb 2024 | STEERING | The steering rack on my 2023 Honda CR-V Hybrid is defective. When steering the car, the steering wheel has a "sticky" sensation or feels like it is catching, making it difficult to steer. Not only that but on approximately December 9, 2023, the car made an immediate hard right turn while I was driving it. I did not turn the wheel of the car, it did it on its own. I was able to re-gain control of the vehicle but it put me and my child in danger. A warning light flashed up on the dash but I was not able to read it as I was trying to steer the car out of the other lane. The car has been at the dealer since December 14, 2023. They have been able to re-create the sticky steering issue and they have told me the car is unsafe to drive. Honda is making faulty, dangerous vehicles. There were no warning messages prior to this happening. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering wheel is "sticky" on the highway while driving mostly straight. At times, over correction has occurred because of the stickiness. I feel this is a dangerous condition. I have had the dealer look at it and the technician claimed there was no issue. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | Transmission not shifting and losing power while in traffic. RPM'S goes really high while driving on flat land and uphill. This has happened numerous times putting me in danger while in traffic. It is not continuous but spontaneous. It causes deceleration like my transmission is not working. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | We are having a very difficult time steering our low millage 2023 Honda CRV. We purchased this vehicle for our daughter brand new from Coggin Honda in Orlando in November 2022. The difficulty is with the steering which fluctuates from not very noticeable, to very severe. When it's severe, it feels like the wheels "lock" into a direction and requires continuous small jerks from left to right, or right to left. I know others are reporting this condition and they call it "sticky" steering, which is the same for us. After we noticed this condition, we took the vehicle to the dealership in Dec 2023. They verified the problem and admitted that the steering box is defective, however they said that the part is "back-ordered". I have called the dealer several times, however they keep giving me the same answer that they still have not received the revised/replacement part. They also have told us to go ahead and keep driving the vehicle, however I don't believe this is safe since this would be a safety issue if the driver needed to make an emergency maneuver to avoid an accident. As such, we can no longer allow our daughter to drive it since it's so difficult to drive. This is completely unacceptable to have purchased a brand new Honda that cannot be driven safely. The dealership is not giving us any estimate when they can repair this condition, and I feel that pressure should be placed on Honda to get the replacement parts manufactured immediately, and send out a safety recall notice to the owners of all vehicles affected. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | When driving straight and moving the steering wheel slightly it sticks. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Every time we drive the vehicle at sustained highway speeds, the steering will develop a "sticky" point when turning left (e.g., when changing lanes). It feels like a momentary catch in the smooth turning of the steering wheel and requires additional effort to continue the turn. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | When driving the vehicle the steering seems to slip. It happens at various times that can't be pin pointed. The only way I know how to describe the issue is that it feels like the steering wheel slips. It feels like you lose control of the steering. The car can be stopped at a light or driving at any speed when this happens. This has happened since I bought the vehicle brand new. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Vehicle began having "sticky/binding" steering at roughly the 6000 mile mark. I have reported this to 2 dealers, one said they couldn't replicate it in their 5-6 mile low speed drive (even though I asked that they take it on the highway), another told me they would charge me to look into it. The steering issues are worse, occurring even at low speeds and I am constantly fighting to keep my vehicle from abruptly turning. I have an appointment with yet another Honda dealer on March 5, 2024 (made back in early January) to look at this and bad brakes that I was told I had during inspection (inspector said they should not look this bad so quickly), but this honda dealer, like the other two, tell me they have never heard of the sticky steering issues. | Crash: No Fire: No | Unknown |