Complaint volume
507 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
507 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
507 Total complaints
21 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
21 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 284
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
507 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2024 | STEERING | The steering rack on my 2023 Honda CR-V Hybrid is defective. When steering the car, the steering wheel has a "sticky" sensation or feels like it is catching, making it difficult to steer. Not only that but on approximately December 9, 2023, the car made an immediate hard right turn while I was driving it. I did not turn the wheel of the car, it did it on its own. I was able to re-gain control of the vehicle but it put me and my child in danger. A warning light flashed up on the dash but I was not able to read it as I was trying to steer the car out of the other lane. The car has been at the dealer since December 14, 2023. They have been able to re-create the sticky steering issue and they have told me the car is unsafe to drive. Honda is making faulty, dangerous vehicles. There were no warning messages prior to this happening. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering wheel is "sticky" on the highway while driving mostly straight. At times, over correction has occurred because of the stickiness. I feel this is a dangerous condition. I have had the dealer look at it and the technician claimed there was no issue. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | Transmission not shifting and losing power while in traffic. RPM'S goes really high while driving on flat land and uphill. This has happened numerous times putting me in danger while in traffic. It is not continuous but spontaneous. It causes deceleration like my transmission is not working. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | We are having a very difficult time steering our low millage 2023 Honda CRV. We purchased this vehicle for our daughter brand new from Coggin Honda in Orlando in November 2022. The difficulty is with the steering which fluctuates from not very noticeable, to very severe. When it's severe, it feels like the wheels "lock" into a direction and requires continuous small jerks from left to right, or right to left. I know others are reporting this condition and they call it "sticky" steering, which is the same for us. After we noticed this condition, we took the vehicle to the dealership in Dec 2023. They verified the problem and admitted that the steering box is defective, however they said that the part is "back-ordered". I have called the dealer several times, however they keep giving me the same answer that they still have not received the revised/replacement part. They also have told us to go ahead and keep driving the vehicle, however I don't believe this is safe since this would be a safety issue if the driver needed to make an emergency maneuver to avoid an accident. As such, we can no longer allow our daughter to drive it since it's so difficult to drive. This is completely unacceptable to have purchased a brand new Honda that cannot be driven safely. The dealership is not giving us any estimate when they can repair this condition, and I feel that pressure should be placed on Honda to get the replacement parts manufactured immediately, and send out a safety recall notice to the owners of all vehicles affected. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Every time we drive the vehicle at sustained highway speeds, the steering will develop a "sticky" point when turning left (e.g., when changing lanes). It feels like a momentary catch in the smooth turning of the steering wheel and requires additional effort to continue the turn. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | When driving straight and moving the steering wheel slightly it sticks. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | When driving the vehicle the steering seems to slip. It happens at various times that can't be pin pointed. The only way I know how to describe the issue is that it feels like the steering wheel slips. It feels like you lose control of the steering. The car can be stopped at a light or driving at any speed when this happens. This has happened since I bought the vehicle brand new. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering is sticky. After a while driving at speed, the steering wheel starts to be sticky. It take more of an effort to get the wheel to turn. This makes driving the car kind of jerky and less smooth. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Vehicle began having "sticky/binding" steering at roughly the 6000 mile mark. I have reported this to 2 dealers, one said they couldn't replicate it in their 5-6 mile low speed drive (even though I asked that they take it on the highway), another told me they would charge me to look into it. The steering issues are worse, occurring even at low speeds and I am constantly fighting to keep my vehicle from abruptly turning. I have an appointment with yet another Honda dealer on March 5, 2024 (made back in early January) to look at this and bad brakes that I was told I had during inspection (inspector said they should not look this bad so quickly), but this honda dealer, like the other two, tell me they have never heard of the sticky steering issues. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering wheel sticks when I reach approximately 50 MPH requiring more effort to steer the vehicle. The car mileage as of today is approximately 3500 miles. I urge you to recall this vehicle. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering feels "sticky" at highway speeds and lacks responsiveness and nuance typically associated with power steering. Can sometimes move the steering wheel upwards of a 2-3 inches without the front wheels actually turning in real-time. All drivers in my family (including teens) noticed this issue immediately. Seems worse in the cold and when the weather is damp. I've read reports of other experiencing the same thing, and I've also read that the NHTSA is aware of this issue in 2023 Honda CR-Vs. I've taken my vehicle to the Honda dealership from whom I purchased it, and they have supposedly ordered a replacement power steering rack. Of course, that was two months ago, and only after nagging the dealership did I get some sort of movement on the issue. Overall dissatisfaction with Honda and the dealership on this issue - however, it will apparently be fixed at no cost to me. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,LANE DEPARTURE | The problem is intermittent. The lane keeping assistance seems to cause the steering to become "sticky" while freeway driving. It becomes difficult to turn the steering wheel small amounts, like its stuck, and applying extra force to steer causes over correction. I can't really pinpoint at what times it happens, but I notice it most when driving on freeways at freeway speed. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed and completing a turn, the steering wheel had to be manually turned back to center. The contact became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the electric power steering. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering is failing. When driving it will bind and then release in a manner that makes it difficult to control, and making it dangerous. Dealer claims it is normal but it’s a known issue and mine seems to be worse than others. No warning lights. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Sticky steering. Wheel gets “stuck” then breaks loose | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | At speeds of approx 40mph and up I am experiencing "sticking/resistance" in the steering. This is requiring me to make extra effort to correct and in some cases causes me to "oversteer" to correct the issue. It's almost like LKAS has taken over but LKAS is off. Also, since purchasing the vehicle new an LKAS warning light randomly appears when backing up the vehicle that tells me to "see dealer". Vehicle currently has 20,000 miles but this issue has been happening since approx 7,000 miles. I did take the vehicle into my local dealership to diagnose and they could not replicate the problem. I now see there are many complaints about the same issue with other 2023 CRV owners. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Car exhibits temporary locking or sticking of the steering wheel while making normal minor in-lane adjustments. The persistent sticking issue is most pronounced at highway speeds (> 60 mph) and on straight roads. This is the same steering issue widely reported for the 22-23 Honda Civic, which has the same steering equipment as the 2023 CRVs. Any defect that interferes with steering should be considered a safety hazard. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | On a level straight highway and at highway speed, the steering is sticky. Within the lane, just moving the steering wheel takes extra effort to get beyond what feels like a notch in the steering. The more level and straight the road is the more noticeable the notch is. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering feels sticky. I started feeling symptoms from a month now and it is worsening over time. The steering feels sticky mainly when driven in freeways. Also, while changing lanes at speed <40 mph, the steering doesnot autocorrect, manual effort is needed to bring steer back to normal. Took it to dealer and they said its normal and I am not convinced with their answer | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | After 10,000 miles, I noticed that, on a level straight highway at highway speed, the steering gets sticky. It is like there is a notch in the steering and to get the car to move slightly left or right within the lane needs additional energy to get over the notch. I understand this problem is known to NHTSA. I am now reporting that I have the same problem. I took the car to the dealer today and they said they could not reproduce it. I, however, noticed it as soon as leaving the lot. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Frequent sticky steering at different speeds. No warning lights come on. It can be an annoyance and sometimes dangerous. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Driving down the highway at 65+ MPHwith the “lane departure” control off, the steering wheel will “stick” randomly” with any adjustment to stay centered in my driving lane. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering tends to "stick" when driving, most noticeably at highway speed. You can feel the steering wheel catch when you move the wheel, even slightly. Although the sensation is similar to when lane departure engages, it happens when the feature is off and when I am dead center in a lane. Seems to increase over the time and distance driven. I bought the car new and drove for some time before it became noticeable, but now it's nearly constant. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | While driving at highway speed (60 to 65 mph), I tried to make a minor steering correction. I felt resistance to my efforts for about 1/2 second followed by a quick release and an abrupt "catch up" in the steering action. The action was not enough to result in lane departure or loss of control, but it was disconcerting and annoying. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | At around 8,000 miles on my 2023 Honda CRV I noticed a jerky or sticky steering wheel. The wheel doesn't respond properly to turning. The dealership says the Rack needs to be replaced and the part is on back order. I am worried about driving it safely. There is NOT currently a recall...however I've read more than 500,000 vehicles have this issue. And it may take months to replace. What can I do? | Crash: No Fire: No | Unknown |