Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
499 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2024 | STEERING | The steering is sticky. After a while driving at speed, the steering wheel starts to be sticky. It take more of an effort to get the wheel to turn. This makes driving the car kind of jerky and less smooth. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering wheel sticks when I reach approximately 50 MPH requiring more effort to steer the vehicle. The car mileage as of today is approximately 3500 miles. I urge you to recall this vehicle. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,LANE DEPARTURE | The problem is intermittent. The lane keeping assistance seems to cause the steering to become "sticky" while freeway driving. It becomes difficult to turn the steering wheel small amounts, like its stuck, and applying extra force to steer causes over correction. I can't really pinpoint at what times it happens, but I notice it most when driving on freeways at freeway speed. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering is failing. When driving it will bind and then release in a manner that makes it difficult to control, and making it dangerous. Dealer claims it is normal but it’s a known issue and mine seems to be worse than others. No warning lights. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed and completing a turn, the steering wheel had to be manually turned back to center. The contact became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the electric power steering. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering feels "sticky" at highway speeds and lacks responsiveness and nuance typically associated with power steering. Can sometimes move the steering wheel upwards of a 2-3 inches without the front wheels actually turning in real-time. All drivers in my family (including teens) noticed this issue immediately. Seems worse in the cold and when the weather is damp. I've read reports of other experiencing the same thing, and I've also read that the NHTSA is aware of this issue in 2023 Honda CR-Vs. I've taken my vehicle to the Honda dealership from whom I purchased it, and they have supposedly ordered a replacement power steering rack. Of course, that was two months ago, and only after nagging the dealership did I get some sort of movement on the issue. Overall dissatisfaction with Honda and the dealership on this issue - however, it will apparently be fixed at no cost to me. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Sticky steering. Wheel gets “stuck” then breaks loose | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | At speeds of approx 40mph and up I am experiencing "sticking/resistance" in the steering. This is requiring me to make extra effort to correct and in some cases causes me to "oversteer" to correct the issue. It's almost like LKAS has taken over but LKAS is off. Also, since purchasing the vehicle new an LKAS warning light randomly appears when backing up the vehicle that tells me to "see dealer". Vehicle currently has 20,000 miles but this issue has been happening since approx 7,000 miles. I did take the vehicle into my local dealership to diagnose and they could not replicate the problem. I now see there are many complaints about the same issue with other 2023 CRV owners. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Car exhibits temporary locking or sticking of the steering wheel while making normal minor in-lane adjustments. The persistent sticking issue is most pronounced at highway speeds (> 60 mph) and on straight roads. This is the same steering issue widely reported for the 22-23 Honda Civic, which has the same steering equipment as the 2023 CRVs. Any defect that interferes with steering should be considered a safety hazard. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | On a level straight highway and at highway speed, the steering is sticky. Within the lane, just moving the steering wheel takes extra effort to get beyond what feels like a notch in the steering. The more level and straight the road is the more noticeable the notch is. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | After 10,000 miles, I noticed that, on a level straight highway at highway speed, the steering gets sticky. It is like there is a notch in the steering and to get the car to move slightly left or right within the lane needs additional energy to get over the notch. I understand this problem is known to NHTSA. I am now reporting that I have the same problem. I took the car to the dealer today and they said they could not reproduce it. I, however, noticed it as soon as leaving the lot. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering feels sticky. I started feeling symptoms from a month now and it is worsening over time. The steering feels sticky mainly when driven in freeways. Also, while changing lanes at speed <40 mph, the steering doesnot autocorrect, manual effort is needed to bring steer back to normal. Took it to dealer and they said its normal and I am not convinced with their answer | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Frequent sticky steering at different speeds. No warning lights come on. It can be an annoyance and sometimes dangerous. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | At around 8,000 miles on my 2023 Honda CRV I noticed a jerky or sticky steering wheel. The wheel doesn't respond properly to turning. The dealership says the Rack needs to be replaced and the part is on back order. I am worried about driving it safely. There is NOT currently a recall...however I've read more than 500,000 vehicles have this issue. And it may take months to replace. What can I do? | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering tends to "stick" when driving, most noticeably at highway speed. You can feel the steering wheel catch when you move the wheel, even slightly. Although the sensation is similar to when lane departure engages, it happens when the feature is off and when I am dead center in a lane. Seems to increase over the time and distance driven. I bought the car new and drove for some time before it became noticeable, but now it's nearly constant. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | While driving at highway speed (60 to 65 mph), I tried to make a minor steering correction. I felt resistance to my efforts for about 1/2 second followed by a quick release and an abrupt "catch up" in the steering action. The action was not enough to result in lane departure or loss of control, but it was disconcerting and annoying. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Driving down the highway at 65+ MPHwith the “lane departure” control off, the steering wheel will “stick” randomly” with any adjustment to stay centered in my driving lane. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | In months immediately before, and during our three week highway trip, steering would often briefly catch, or be sticky, while operating vehicle. Also, this occurred at very slow speeds in parking lots and on city streets, but not as often as on highways. Turning the wheel fully in parking lots would also result in a slight clunking sound. Would not occur initially when car was cold in the morning but as day went on and extended highway driving, steering would regularly catch or stick, causing driver to slightly tug the wheel back to center. It was so noticeable that I called two Honda dealers, one in South Carolina and my home dealer in Ohio to see if it was safe to drive home. When we got home, took car into Honda dealer and their technicians could not find anything out of the normal. While I have not noticed this steering tugging yet since coming home, we haven’t driven very much and definitely not extended highway driving as we did down south. This Hybrid CRV was delivered to us last June and now has 9328 miles on it. Can’t say that our safety was or wasn’t put in jeopardy but this did occur on crowded highways at highway speeds and did require us to compensate for it. No warning lamps or messages appeared on the car. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering wheel becomes sticky when traveling at speeds over 60 MPH. When I try to turn the wheel to maintain center of road, the steering wheel has a small catch or sticky spot which makes it difficult to turn it. This first appeared around 4,000 miles in. I have not yet taken it to be inspected but will be soon. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | It occurrs when the steering is dead centered, and very noticeable because when you are driving on a straight road, you are continually making very small left/right adjustments to steer straight. My vehicle is darting all over the road and cumbersome to drive. Pretty scary and dangerous. It feels STUCK and requires a continous amount of effort to overcome the resistance. This is a dangerous and scary issue and needs to be recalled and fixed asap. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering wheel "sticks" while driving at different mph. When it sticks and then breaks free, it causes a sudden jerk in the direction I am steering and has created several close calls for an accident. Luckily I was able to avoid other cars and being taken off the road into a ditch. There is a serious issue here that is not being addressed. I took my car to one dealer and they could not find anything wrong. I took my car to another dealer and was able to show the technician what was happening. They diagnosed an issue with steering assembly and will replace when parts are available. Fortunately the service center is able to provide me with a loaner car so I can drive safely until this is fixed. | Crash: Yes Fire: No | Unknown |
| Feb 2024 | STEERING | Sticky steering at normal driving speed going straight. Slight resistance to make steering adjustments, dangerous on slick roads. No warning lamps or messages. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering keeps getting stuck on my 2023 CR-V Hybrid Sport Touring, especially at speeds over 60mph. This has almost caused me to have an accident on two separate occasions now while on the highway. The only way to get the steering wheel to become unstuck is to apply moderate force to turn the wheel, causing the vehicle to jerk abruptly in that direction. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | When driving the steering wheel seems to stick momentarily. No warnings lamps or messages appear. There seems to be no reason for it to stick and the problem cannot be reproduced upon demand. When this happens, the temporary loss of steering capability can be unnerving. The vehicle has been taken to the dealer’s service center and the entire steering system was checked and steering components re-torqued. The sticking steering wheel has been occurring since we purchased the vehicle. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,LANE DEPARTURE | The steering on our CRV seems to do this jerky "sticky" thing on turns where it's almost fighting or stuck in a position for a split second. It's happened a few times on turns of about 20+MPH. I've been noticing this happening more as of late, the car has about 8500 Miles or so. It happens about every 1 of 5 trips I take on it, and I've felt it at highway speeds and on streets. I also hadn't told my wife about this because I thought it was just me noticing this, but today she called and mentioned that the steering felt sticky, and just ackward and was worried about it getting worse. So this confirms that it's not just me feeling this slight tick or stickyness in the steering. It's starting to worry me and now my wife because we bought this car as a family car because we have an 8 month old child that puts this problem front and center for us. | Crash: No Fire: No | Unknown |