Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | UNKNOWN OR OTHER | Electronic power steering gearbox, faulty (Sticky steering) The steering wheel constantly sticks in position where you have to continually correct the direction its pulling you. The dealership is aware and has confirmed the issue. Replacement parts have been ordered but there is a three plus month backorder. (accident concerns if issue gets any worse) No warning lights or messages activate with this issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering was stiff, sticky when driving up to 30 mph up. And experienced steering wheel temporary locked (cannot control anything) for a few second on highway. My steering is sticky and seems like it’s getting worse. When make tight left turn and go back , has a clunky sound. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? My 2023 Honda CRV Hybird Touring is exhibiting what is now known as sticky steering issue. The issues surfaces after driving the vehicle for a minimum of 15 to 20 mins on a highway and more prominent at speeds of 60 miles per hour or above. Out of now where, the steering feels like its stuck and requires bit of more effort to turn it out of this locked position. When it is stuck in a certain position, I could even remove my hands of the steering and the steering wheel stays in this position unless either I turn it by hand or based on the road conditions (due to bumpy rough roads) unlocks itself from this position. Problem doesn't show up during the first 15 to 20 mins of the drive during a way but once it appears, doesn't go away until next day. Unfortunately, I wont be able to provide my vehicle for inspection as I depend on it very much for my regular office commute. 2. How was your safety or the safety of others put at risk? I honestly feel a bit frustrated and terrified when this happens while driving at high speeds on the highway and I don't feel comfortable or safe to drive it anymore. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? It is currently at a nearby Honda dealership for the regular maintenance. I have explained this problem to the service representative and he said the technician will look into it and will try to replicate it. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, I didnt go this far. But if the dealership doesn't acknowledge the problem and wont fix it, I will take this to the next level. Probably speak to someone at Honda head office or an NHTSA representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not at all. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering / steering wheel has been sticking while driving my 2023 Honda CRV, meaning the steering wheel does not turn smoothly but sticks while driving the car, forcing me to put slightly more pressure on the steering wheel to keep it steering safely and inside the lane. I think I noticed this problem probably 3 or 4 months ago. The problem does not seem to occur right away after leaving home and sometimes not at all while driving at lower speeds. I notice the sticky steering more often when the car is on the freeway going at a higher speed, but the sticky steering continues even when the car slows down. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Steering is often "sticky" causing driver to exert more pressure than normal to turn the wheel. Have expressed concerns to dealer and am waiting for parts to be ordered, they do not have an ETA for parts, in the meantime just having to deal with it. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | At highway speeds, the steering feels sticky, like the wheels are stuck in a rut or that the steering wheel can't do smooth turns, especially around curves in the highway. This has occurred consistently while driving on the highways. I feel like there is more force needed to keep the steering smooth with the possibility of over compensating and losing control of the vehicle, which is scary while trying to stay on a curve. I took the vehicle to Bell Honda on Saturday, Jan 27th for the issue and they "could not duplicate the issue" and did nothing to fix the problem. There were no other warning signs or lights that indicate an issue, just the performance of the vehicle. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | The driver side mirror cracked. No impact to mirror; it happened overnight while vehicle was parked in my garage. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | On 1/24/2024 I experienced an issue with "sticky steering" which made my vehicle difficult and unsafe to drive. I felt that it was difficult to keep my vehicle in a single lane. This issue has already been reported to the NHTSA by other owners of the same vehicle. The vehicle is scheduled to have the issue reviewed on 2/5/2024 at the selling dealership. There were no warning lamps when this issue happened. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering sticks and causes an increase in effort to make small steering adjustments. When it does release I have to correct for over-steering. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The following incidents with my vehicle 2023 ST CRV Hybrid purchased in July 2023 are as follows: 1. Emission system failure with no resolution after a month at the dealership. 2. Powertrain: unresponsive due to loose wiring. 3. Immobilizer system: it was engaged after receiving emission system failure. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | During highway driving and city driving, my 2023 Honda CRV Hybrid steering system requires momentary extra force to overcome a sticky steering problem. This happens when turning both left and right. It is available for inspection if needed. Before overcoming the sticky steering, the car tracks in the direction where the steering is “stuck”, which can lead to undesired direction of travel for the car. This puts the driver and surrounding vehicles at risk. I brought the car to my local Honda branded dealer, who of course could not replicate the situation and mentioned this is normal operation and agreed that it can be somewhat annoying. They mentioned the civic problem but declined to have a service supervisor ride with me when offered to explain further. There are no warning lights associated with this problem. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Horn installed in vehicle sounds like a Clown’s horn. When we have needed the horn to prevent an accident the other drivers are unable to hear this horn. Honda needs to add a second horn to all the vehicles so that it is louder and has a tone that is more likely to alert other drivers of a problem. A Honda dealer has developed an upgrade kit to allow for the installation of a second horn. I have attached a copy of receipt for the purchase of this part. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Unknown. At highway speeds, steering control jerks to the right and left as if I have lane assist on and it’s taking control. I do not have lane assist enabled when this occurs. It’s like the steering column has a catch. This is dangerous. The steering is taking over against where I’m steering. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering wheel has a slight stickiness when making slight turns after being driven for several miles. This occurs during normal driving and is more noticeable at speed. The stick can be overcome fairly easily but when it breaks loose it causes the vehicle to dart in the direction of the turn if not compensated for. The condition is not a big problem on a dry road. On 01/23/2024 I was driving in a moderate rain making a sweeping turn at 45mph. The steering had the stick and when I overcame it to correct the car actually started to hydroplane. I compensated for the hydroplane however I feel this is a potentially dangerous situation that could cause an accident and possible injury. I first noticed the sticking of the steering in approximately July of 2023. I called the dealer where I bought the car and reported the problem. The service manager told me they had not had any reports of the problem and they would check it out when I came in for service. I have not taken the car into the dealer yet. The mileage when I first noticed the problem was approximately 8000 miles (July 2023). The car now has 16500 miles (January 2024) There are no warning lights or messages on the dash to indicate a problem. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | While driving , the steering wheel feels like it is sticking and jerking. It is not a smooth motion as it was when first received the vehicle. Because of this sticky steering it sometimes causes driver to over compensate making it a potentially hazardous situation. Have contacted dealer who said it is not a reported problem for this VIN however it is real and I am taking it in for further evaluation. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering "sticks" making it dangerous to keep control of the auto. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering on this vehicle will stick at times when driving on the highway. When steering to the left or right off of center, there is a noticeable resistance before the steering wheel will turn. There are no warning lamps or other messages that appear on the instrument cluster. I have called the dealer and there is no recall at this time. I also called Honda customer service and they said that any repairs would be an out of pocket expense because my vehicle is past the warranty mileage limit. There has been a similar problem with the steering on Honda Civics and a technical service bulletin has been issued. The problem I am experiencing with the CRV seems to be the same. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | My steering seems to be resisting or getting stuck. Navigation assist is turned OFF. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering on the car is not right. It goes from being stiff at times to feeling like it is moving/slipping/drifting on its own. It requires more effort to keep it in a lane on a flat, straight roadway than it should. My husband called it twitchy, I would just call it jerky, sticky, stiff but it scares me because it seems to have a mind of its own. Only has 9700 miles on it. We looked it up and found that you have an investigation on this. It needs to become a recall. I have an appointment at Roush Honda in Westerville OH on Feb. 3 to have it looked at but we are hearing that they are very backed up on parts. My husband has been awaiting a new windshield for his Honda for a month. The steering seemed less than smooth from the very beginning but seems to be getting worse. No warning lights going on. Others on a Honda CRV Facebook group discussion talking about this problem say they have never gotten any kind of warning light either. We have of course turned off the Lane Keep Assist setting so that is not it. Just wanted to report the problem since you are investigating. Worried they won't have parts to fix it when I go in and I'll be waiting months, putting my safety at risk. They shouldn't be selling cars with a problem like this they can't get parts for. I don't feel safe in this car right now and if there is a delay on parts they should be made to give us loaner cars. Thank you. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Sticky steering, The steering sticks and releases in a gradual turn, very annoying. I feel this can be a safety issue. Dealer service tech could not confirm issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering is "sticky". It gets stuck in a position and it requires unusual force to regain full steering control. It is definately an uncomfortable and unsafe condition. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The 2023 Honda CR-V developed a sticky steering wheel when it reached about 7,500 miles. It was smooth steering up until then, but one day the steering wheel began to stick when you wanted to turn it. This is a safety issue as it interferes with safe driving as you have to jerk the steering wheel to get it to respond. Otherwise, the car will stay in the stuck position and keep moving the car in the stuck direction. I will contact the Honda dealer to report the issue and see if they are offering a fix for this definite safety issue. There has not been any warning lights indicating a problem with the steering. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | When driving, I will sometimes get a sticky steering wheel that requires excessive force to turn the wheel when trying to make small corrections when driving straight. It feels like the steering wheel is catching/stuck on something until a apply extra force. The steering is not smooth like it was when I purchased the vehicle or on other vehicles I drive. This often happens on the freeways at high speeds when minor corrections are needed and a large correction would be very dangerous | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | When driving at freeway speeds the car demonstrates sticky steering. Dangerous on lane changes and curves. Took into the Dealer(Tracy Honda) and they said they weren’t aware of the issue. After diagnosing it they determined that it needs a new steering rack. Back ordered until April. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER,VISIBILITY | Passenger side mirror on door cracked after getting into freezing temperatures. No impact caused damage. | Crash: No Fire: No | Unknown |