Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | VISIBILITY/WIPER | When we purchased a vehicle, it appeared to have some kind of overspray and film on the front windshield. They attempted to polished or buff out the windshield which didn’t really help. While normal driving it’s hard to notice but when really refracts the lighting, which makes it extremely difficult to see. The dealer Tracy Honda is attempting to polish out the window. Once again, we will see if this makes a difference. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | My 2023 Honda CR-V EX-L (15 k miles) has been showing steering issues for some time now. The best way I can describe it as sticky. This issue can even seen at a stop and you turn the wheel slightly to the left or right. I contacted America Honda Corp and they tell me there is no recalls on my vin. I am going to a local dealer for then to diagnose. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | when driving at certain speeds and taking gradual turns, the steering gets stuck in place and it takes effort to overcome when you need to adjust direction to stay with the road/lane. It seems to be progressing as I did not notice this until the car reached 10k miles or so. I am afraid that with the increased effort to correct course, I may jump into another lane and/or lose control of vehicle. I have taken the vehicle to the dealership and they have it now awaiting parts. There has been no audio/visual warning to date. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | I purchased my 2023 CRV in April 2023. Sometime around October 2023, when it had around 8,000 miles on it, the steering began to intermittently become "sticky". When driving at highway speeds, the steering wheel would stick when making minor steering changes, requiring more effort to move the steering wheel and sometimes causing overcorrection. While this could happen at any time, it seemed to occur more above 40 mph. It also was more frequent in warmer temperatures or after the car had warmed up. I could reproduce it when sitting idle in park by very slowly turning all the way to the left or to the right. At about 80% max turn, I would start to feel the "sticky" steering. I finally was able to take it to the dealer on December 11, 2023. The technician acknowledged the issue, deemed the car unsafe to drive, and indicated the Power Steering Rack Assembly needs replaced. However, the parts are back ordered with a current delivery estimate of April 2024, so the current estimate is a 4 month wait to have a drivable car. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,LANE DEPARTURE | Dec 20, 2023: The steering wheel jerks while driving as if the lane keep assist was engaged. Steering becomes difficult because you have to constantly move the jerky steering wheel to keep the car in the lane. At one point, the vehicle was stopped at a light, and when I tried to move the steering wheel to the right, it locked up and then the steering wheel all of a sudden moved freely. This problem is becoming more pronounced. Vehicle has approximately 8,700 miles. To vehicle to the dealer and they couldn't replicate the problem. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | When the vehicle was approximately 6 months old with approximately 5,000 miles (it only has approximately 6,200 miles now) I noticed an issue with the steering tending to "stick." At first it was subtle, like the steering was trying to follow a groove in the road surface, but it has become more pronounced with time. It is most noticeable when the steering is nearly centered and at highway speeds. The steering takes a "set" in a direction and you must overcome some slight resistance to correct. This constant "set and correct" is annoying and could pose a risk if the driver overcorrects, especially if the road surface is slippery. I don't want my wife driving the vehicle at freeway speeds. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering became very "sticky" making it difficult to drive straight. This started when the vehicle had around 6000 miles on it and was worse on highways and interstates. It became dangerous due to "oversteering" through the stickiness. As a result, the driver would turn more than desired while driving. This definitely causes safety issues with normal driving. There's no telling what would happen if you had to react quickly to something on the road. There were no warning lights or messages. We took it to our local Honda dealership in December 2023 and they confirmed that is was a defective steering column. The part will not be in until April. Although our local dealer approved a rental vehicle after asking, how many dealerships are willing to do this? | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | While travelling on a straight highway (60 - 70mph). The steering sticks and a greater effort is required to do slight steering corrections. This causes overcorrection and potential lane departure. I have reported this at both my 2 previous services and was told they could not duplicate the issue. At the last appointment we took in information regarding the problem from various sources and were told if they could not duplicate it they could not fix it, leaving us hoping for an eventual recall. In the meantime we question how serious the issue is and how safe the vehicle is to drive. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | This issue became readily apparent in the last two months of driving on state roads up towards the thumb. These trips were approximately 50 miles, one way, at 50 to 60 mph. The issue is only noticeable when driving on a straight section of road. Problem is at its worst at speeds between 30 and 60 mph after driving approximately 20 miles. The steering feels as thought there are magnets opposing the steering wheel. When making small corrections, it feels like you have to break the magnets loose to move the steering wheel. This causes the vehicle to oversteer in the direction of correction, resulting in the need to correct in the opposite direction, resulting in a constant struggle to maintain lane position. NOTE; Over 60 mph, the effort to "unstick" the steering seems to dissipate as 70+ mph is approached. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | I've noticed that sometimes the steering gets "stuck" when turning the wheel. This happens when I bring turning the wheel. It's like I'm trying to push the steering wheel past a notch. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving approximately 45-70 MPH, the steering wheel was shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering gearbox needed to be replaced. The mechanic informed the contact that approval from the manufacturer was needed before repairing the vehicle, and that the part was on backorder. The manufacturer was contacted and opened a claim. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| Jan 2024 | STEERING | Recently, when returning from a highway driving trip, I noticed that the steering had become "sticky." It feels like the steering wheel catches momentarily you have to push through that with the steering wheel to control the car. At this point the problem is mild as the car can be driven but it is a little disconcerting as you drive at highway speeds. I have taken the car to my Honda dealer and they say the steering needs a part that will not be available until April. I am concerned the car is not safe to drive. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering on my 2023 Honda Crv-ex has started sticking and is causing over steering when you try to gently shift to the right or left. The feeling is as if the steering wheel is stuck in position and you have to push slightly harder to get past the "catch". This has caused me to almost run off the road and also get too close to vehicles in the next lane as I am making minor adjustments within my lane. It feels as if you are about to lose control and then suddenly the steering wheel makes a tiny jerk and you can turn. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | No Accident-Sticking Steering. Took it in for service 12/30/23. Told it was too dangerous to drive. No parts to fix available until April 2024. parts on back order. Will not have my car for over 3 months. Not fair, | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | I purchased this car 12 months ago and I have noticed over the last 4 months that the steering wheel has become stiffer, and sometimes vibrates slightly. I have not been involved in any accident because of these issues, but the potential is there. I was hoping that these problems were going to work themselves out, but a lot of other owners are complaining about the same issue. So, I am going to notify the dealership this week. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 70 MPH and following the highway around a slight left curve, the contact attempted to return the steering wheel to the center and the steering had become difficult to return to center. The contact was able to drive the vehicle to a dealer. The service manager went on a test drive with the contact and experienced the failure. The contact stated there was no warning light illuminated. The contact returned to the residence and then drove to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the steering failure had become a recurring failure. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: EA23003 (Steering). The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Jan 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel was sticking. The vehicle was taken to the dealer however, the failure could not be duplicated. The failure reoccurred. The vehicle was scheduled to be serviced at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 7,060. | Crash: No Fire: No | 7,060 |
| Jan 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel jerked. The vehicle was taken to a dealer where it was diagnosed that the steering gearbox had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,995. | Crash: No Fire: No | 7,995 |
| Jan 2024 | STEERING | The steering has become “Sticky”. It almost feels like it gets locked into place for about 10 seconds and then will release and will repeat this same process over and over. When the car is completely off, you can move the steering wheel and it almost feels like a rack and pinion issue. This has been going on for about 6 months. It doesn’t matter the speed you are driving at, you can feel it “catching” anytime. My husband has a 2023 Honda Accord and has no steering issues, so it’s definitely noticeable when I drive my vehicle vs driving his car. I drive on a very windy road to and from work everyday, and I worry that an accident will occur if this issue isn’t resolved. Which also brings me to worry, if it is resolved, do I have to worry about this arising in the future? | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated while driving 60 MPH, the steering wheel slightly seized, and it became difficult to correct the steering wheel. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 31,000. | Crash: No Fire: No | 31,000 |
| Jan 2024 | STEERING | Steering the vehicle became difficult. It would feel catchy or sticking which would lead to oversteer. Honda dealer service manager performed test drive and determined vehicle is unsafe to drive. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | 1. Steering 2. My 2023 Honda CRV EXL Steering is pulling, sticking with a jerk while driving at any speed. 3. The problem has been confirmed at a Honda dealership 4. Yes, it has been inspected at a Honda dealership 5. No warnings or messages have been displayed | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | When driving about 30mph the steering wheel begins to “stick” and has some resistance when steering. Subtle now, but fear it may get worse . | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | There is an intermittent problem when making slight adjustments to steering. It feels like the steering wheel is slightly "catching on something" or the steering is not smooth. It happens when the vehicle is moving and stationary. The dealer could not feel it. They only said that since it is electronically controlled steering, it is not going to be smooth. I could not believe this and I am worried that it could become worse or something could completely fail in the future. The problem was not present upon purchase of the vehicle, but began after about 5000 miles. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Vehicle only has 21000 miles on it. At the 19000 mile range the steering started to stick while making normal highway adjustments. Took it to the dealer this morning and was told it’s normal. This is not normal!!! This steering problem has been getting worse. Help!!!!!!!!!! | Crash: No Fire: No | Unknown |