Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | STEERING | During routine driving at all speeds the steering wheel will randomly move between 1/8 to 1/4 of an inch causing a slight movement of the car. Took car to Honda dealership and was advised that the EPS rack is bad. Car has approximately 15,000 miles and has no accident history. My concern is that, according to the dealer, is that the replacement parts will not be available for several months. I was advised that they have another customer with the same issue that was identified in October and the part is due to arrive in April. I was advised that the car is safe to drive, however my concern is it will get progressively worse in the six months it will take the replacement part to arrive. At what point does a known steering issue become unsafe? | Crash: No Fire: No | Unknown |
| Jan 2024 | SERVICE BRAKES | On December 10th 2023 I was involved in an accident that I believe was caused by a defect in the vehicle. I was traveling at night with low visibility due to rain on an old country road with no street lights. I was rear ended while making a right turn and at the time did not think much about it as far as how it happened. I just assumed the driver that hit me was just not paying attention. While on side of the road I heard the driver tell his dad that it was not his fault that I just slammed on brakes in front of him. I was like whatever, you were just not paying attention. A few days later I got to thinking about it, I was using B mode in the transmission along with the paddle shifters to increase the regenerative braking capabilities. The regenerative braking is strong enough to slow the car down almost to a complete stop. While in this mode I only have to apply the brake pedal when I am very close to a turn. So to any driver behind me it would appear that I slammed on brakes right at my turn, even though they were applied the whole time I was slowing down using the regenerative braking of the car. The car is still drivable at least for a road test so I had someone follow me around to see if there were brake lights displayed during regenerative braking. After one short drive I found out the 2023 CRV Hybrid DOES NOT display brake lights during any use of regenerative braking. I tried B mode in the transmission, Sport mode, and the paddle shifters. At no point did the brake lights come on. To see if this was just an issue with my car I went to the local dealership on December 28th and test drove a 2024 CRV Hybrid and it also DID NOT display any brake lights. To see if it was a Honda issue in general or a model issue I test drove a 2024 Honda Accord Hybrid and IT DOES display brake lights in all forms of regenerative braking. This is an issue with 2023-2024 CRV Hybrid SUVs. I have filed a complaint with Honda as well. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Dec 2023 | STEERING | Driving on 1000 mile road trip on 12/30. Vehicle has 6800 miles. First noticed very minor twitching, then as day went own by the time I stopped for night the steering had noticeably gotten worse. It went from twitching about half hour after I was on highway to four hours later it was very prominently sticking or catching at the slightest turn in road. Both left and right. I am terrified if it’s safe to drive the last 400 miles and Honda dealership is closed until Jan 2. There is something very very wrong with this make/model. It’s all over the internet and people are saying the steering part is on back order for months!!! Why is there no recall yet? There is no doubt this is a safety issue. I can’t drive thru the mountains not knowing if my steering is going to out. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,UNKNOWN OR OTHER | When driving, especially on the interstate/high speeds, my steering wheel feels to be locked into place. I am unable to easily turn left or right to stay in my lane without a jerk/sticky feeling in the wheel. It feels like I have cranked the wheel as far as it will go, but the wheel is centered. The steering wheel will also occasionally randomly jerk small amounts either left or right. It makes interstate driving feel very unsafe and like I do not have full control. I had my alignment fixed a few months ago, but I have not taken it back to the dealership for this issue. No warning lights/messages. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Cars steering jolts to the left or right when making minor adjustments at all speeds. Sticky steering. This needs to be addressed and a recall needs to be implemented immediately. This is not safe. When making minor adjustments when steering, there is an obvious wall of resistant that jolts as soon as you overcome that resistance by adding pressure. This can cause serious injury or death due to jolting steering, especially at freeway speeds. Please do something about this issue immediately!!!! 2023 CRV BUILT IN INDIANA MID 2023 | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering wheel locks up entire time trying to drive and unsafe to keep in the lane safely. Hazard. Not safe. Please help that’s why I bought this car to safely transport grandchildren. Happens whether lane assist us on or off. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The steering system recently began to have a sticky feeling after driving straight for a minute or so. After the release that requires extra pressure, the steering is fine until the wheel is going straight and the stickiness returns. appears to be the same issue that has been noted in Civics. Dealer thinks the same thing and a recall just hasn't been issued yet. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | After driving on expressway for 45 mi steering gets sticky , like it has a catch in the steering rack or steering shaft I’ve got 4000 mi on car ,it does not do it all the time | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | I have been having a steering issue. It is jerky and hard to control. It doesn't matter what speed of whether the lane assist is enable. I took to my local dealer and they ordered parts. They did not give me a timeline on repairs, only that it is taking "awhile for parts. I was there on December 16, 2023. Should I be driving it? | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | -What component or system failed or malfunctioned, and is it available for inspection upon request? Steering seems to lock when in a constant wheel position, either going straight or slightly turned for a large diameter constant turn. Steering frees with larger than normal force resulting in a jerkiness feeling. The needed effort could ketch the driver off guard and over or undercurrent. -How was your safety or the safety of others put at risk? Steering feel is unnatural and makes small corrections in steering input difficult. Driver could over correct or not overcome the initial resistance resulting in an unintended path of travel. -Has the problem been reproduced or confirmed by a dealer or independent service center? Experience with local dealers in the past is that if it isn’t something that jumps out at them from the parking spot to the lift they indicate no problem/issue -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering Sticks and Very Stiff | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | At about 5000 miles the steering sticks and is difficult to keep in lane. When stopped and the steering wheel is moved back and forth you can hear a clunking noise underneath. Took to dealer and could not confirm. No warning lights or messages. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering sticks. It feels like it sticks then releases. Does this every time it's driven. I reported to dealer where I purchased vehicle. They took it in and were not able to notice any issues. They put on computer and nothing alerted. It drove normal for about a week after I picked it up, but then issue came back again. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steeering wheel sticking at speed in straight line. It feels as if it is clicking with small steering movements. Scared it might get stuck. Movement of steering wheel is not smooth. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | THE STEERING SEEMS STICKEY SEEMS TO WANT TO PULL YOU THE OTHER WAY EVEN WHEN ALL SAFETY OR SELF DRIVING SYSTEMS ARE OFF | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | On 7/11/23, I reported issue to my Honda dealership and headquarters (had case number) regarding reduced visibility impacted by driver’s side mirror vibrating, leading to dizziness and inability to clearly see cars using that mirror. Field representative drove car and said he couldn’t duplicate the issue. Still having issues with vibrating mirror. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that the steering felt sticky while driving at various speeds, making it difficult to maneuver the vehicle as if the power steering had failed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,900. | Crash: No Fire: No | 7,900 |
| Dec 2023 | STEERING | - Steering - Yes, available for inspection - When driving on highway slightly turning the steering wheel to the left or right while going straight - it sticks - Yes - Rowe's Auto Body, Rte 211 - Middletown, NY ( Owner Eric - took it for a drive) - No police, no insurance company - No messages appeared on the information screen Still occurring as of today Dec. 19th, 2023 | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Electric Power Steering is binding/sticking when making minor adjustments to keep vehicle centered in lane when driven on a straight road. When you apply more torque to overcome sticking steering it will release with a little jerk to the steering wheel and then overcorrect making it difficult to keep vehicle centered in your lane. This is less noticeable at slower speeds while more noticeable at higher speeds. This issue starts after a 15 to 30 minute drive. On icy roads the sticking steering and resulting overcorrection can cause you to loose control of vehicle which creates a safety hazard. Issue started in October of 2023. Raised issue with Honda Dealer when I had oil changed. Dealer recommended I bring vehicle back if problem persists. No warning lamps or messages have appeared. I will be returning vehicle to Dealer for evaluation. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering is sticky, even with lane assistance turned off. Steering wheel resists efforts attempting to manipulate it when trying to make changes in direction, whether for turns, adjusting for curves in the road. or straightening position in lane. Steering wheel does not operate smoothly - must fight the wheel with every input. Issue is not intermittent, it is persistent, happens at all speeds, and is getting progressively worse. | Crash: No Fire: No | Unknown |
| Dec 2023 | TRACTION CONTROL SYSTEM,ELECTRICAL SYSTEM | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the "Some Driver Assist Systems Cannot Operate" and "Road Departure Mitigation System Problems" system messages were displayed. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 600. | Crash: No Fire: No | 600 |
| Dec 2023 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at speeds over 40 MPH, the steering wheel became firm momentarily. The contact stated that the driver's assistance technology was turned off. The vehicle was taken to a dealer where the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 11,000. | Crash: No Fire: No | 11,000 |
| Dec 2023 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel was moving erratically. The steering wheel was pulling while was driving. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken back to the local dealer, where it was diagnosed that the steering rack was defective. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |
| Dec 2023 | STEERING,LANE DEPARTURE | issue related to Honda Sticky Steering problem. Problem is being investigated in over 530,000 2022-2023 Honda Civic, 2023 Honda CR-V and 2023 Accura Integra vehicles. I own a 2023 Honda CRV Hybrid and would like to report that I am experiencing the same issues with Sticky Steering and am adding my concern to the list of other car owners with similar issues. I hope that a recall will be instituted to fix this serious safety problem/defect. It is my understanding that the NHTSA has now upgraded the investigation and look forward to a speedy resolution to fix the problem. Honda issued a TSB 23-037 back in July which told dealers to replace the electronic power steering gearboxes on 2022-2023 Civics if customers complained about sticky steering. A recall or similar order needs to be established to fix same issue with 2023 Honda CRV's. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | After driving for a period of time, the steering exhibits "sticky" behavior. By this I mean that there is unexpected and unusual resistence to the steering of the vehicle. This behavior developed over a period of time - when new, the vehicle did not exhibit such behavior. While I cannot assert that this is unsafe, it certainly does not instill a sense of security or safety in driving the vehicle. I believe this needs to be investigated. | Crash: No Fire: No | Unknown |