Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES | We were in a parking lot. When my husband (driver) put the car into reverse, it accelerated wildly, and the brakes would not work. We almost struck a pedestrian. We were able to put the car into park to stop it. We waited, checked to see if something was stuck under the pedal. Then my husband put the car into drive. It accelerated wildly again. Brakes did not work. We nearly struck a car. We waited. Finally, we thought the car was ok, and we attempted to leave the parking lot to head home. The car did it again. We called AAA and had the car towed to the nearest Honda dealership. It has been there for more than a week, and the service department is telling me that there is nothing wrong with the car. The American Honda rep told us the same thing. | Crash: No Fire: No | Unknown |
| Dec 2023 | FUEL/PROPULSION SYSTEM | I experienced a fuel theft while parked in a hospital parking lot. This vehicle has a fuel filler lid that opens from outside and can be opened by anyone. I came back to the vehicle to find the fuel filler lid open and the gas tank at a lower level than when I parked. I checked and there was no leakage. Fuel filler lids should open from inside vehicles or have a lock on them. | Crash: No Fire: No | Unknown |
| Dec 2023 | EXTERIOR LIGHTING | This vehicle has the new "signature" Honda headlights. The low beam has two illuminated lights which oncoming drivers mistake as high beams. They flash their high beams at me to inform me that I am driving with high beams turned on when I am not temporarily blinding me and creating an unsafe situation. I live in a rural area with mostly single carriageway roads and this happens almost every time I drive at night. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | This vehicle has a binding sensation in the steering when at the steering wheel is at the center, i.e. vehicle going straight. When making small adjustments to stay in a lane, some extra effort is needed, then once that is overcome, the steering wheel moves normally. There were no warnings apparent on the dash, nor has the vehicle been inspected by a dealer, as this began to occur on a long road trip. The road surface does not seem to affect the behavior. When lane-keeping is active, you can still feel the binding as the electric motors for the steering overcome the sticky area. The vehicle is available for inspection. I hope to have it evaluated by a dealer soon. This did not cause any accident or out-of-control situation, however I am concerned this may be a precursor event to a larger failure of the steering. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering "sticks" when making small corrections at speeds above 30. There is a distinct restriction that must be overcome to make directional changes. When traveling on a smooth flat surface there is a definite restriction of "sticking" that must be overcome. Seems to occur after the car is driven 10 to 15 minutes. My CRV has approximately 9,400 miles when the problem surfaced. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Issues with steering wheel sticking while driving. It corrects itself, but initially causes the wheel to be pulled abruptly. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal to make a lane change, the vehicle revved up and hesitated before gaining forward momentum. The contact stated he heard an abnormal sound coming from the engine compartment while depressing the accelerator pedal. The contact stated that it sounded as if the electric hybrid propulsion system had shut off. The contact stated no warning light was illuminated. The contact stated that the failure to accelerate was intermittent and occurred when he was on the highway and was depressing the accelerator pedal to gain speed. Additionally, the contact stated that he observed that the vehicle would start independently and that the power door locks would fail to operate as needed. The contact stated that on several occasions after turning off the vehicle and entering the residence the contact heard the vehicle emitting a remote start beep. The contact stated that he approached the vehicle and the vehicle had independently started. The contact also became aware that the battery was drained intermittently, and the vehicle needed to be jumpstarted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact had not retrieved the vehicle from the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Dec 2023 | STEERING | 2023 Sport Hybrid CR-V drove fine up until the first service. This was completed around 10k miles when my maintenance minder popped up at 15%. When the car was returned I noticed that the steering wheel felt "sticky" at times when driving, which usually occurred when driving straight. When trying to make slight adjustments in order to correct myself to stay straight, I have to apply more force to loosen the steering wheel which seems like it is catching on something. The excess force applied causes the car to make a jerking/jumping motion in either direction once it breaks free which then requires a quick adjustment in the opposite direction. So far this situation hasn't caused me to swerve into an adjacent lane hitting another car. This situation seems to occur more frequently when going 60+ MPH. However, this has still occurred to me while just driving around town at lower speeds, around 40 MPH. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,LANE DEPARTURE | The steering is very hard and sticking making it difficult to drive if you have the lane departure on the steering wheel gets locked and in position and is difficult to correct and stay in your lane . Contacted the dealer they are not sure what causing the problem but the vehicle is dangerous to steer and extra force is needed to correct any and all steering movements. Very difficult to stay in your lane especially when at speeds over 55 mph | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Vehicle steering sticks at highway speeds, making it where extra force is momentarily needed to steal the vehicle. The steering then unsticks causing over steering of the vehicle. On 12/6/2023 the vehicle was taken to the Honda dealership, the dealership replicated the problem and suggested a steering rack replacement. On 12/07/2023 Honda tech line advised the dealership not to do the repairs as the steering issue was normal and not a safety concern. The dealership advised I would need to conduct a ride along with a corporate service person and have them approve the repairs if they felt it was needed. This steering issue has caused my vehicle to depart from the lane several times while driving and is unsafe. I will have documentation from the dealership after other repairs are made to the engine involving fuel system issues. The vehicle is currently at the dealership pending repairs. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Problems with "sticky" steering wheel. When turning the steering wheel, I can feel soft "clicks" as if the linkage is getting stuck on something. Vehicle was fine when new- problem developed about 6 months after buying car new. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER,BACK OVER PREVENTION | When the vehicle is put into reverse, the backup camera comes on but the Backup Guidance system does not come on at times. This may cause a potential for collision when backing the vehicle and is a safety issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | While driving at highway speeds, small steering corrections take significant effort due to a sticking of the steering wheel. It is noticeable at speeds above 50 mph and as you slow down still noticeable down to 20 mph. In town driving below 40 mph, there is no sticking. Two hands on the wheel are required to smoothly get past the sticking. A 1/4" movement of the steering wheel takes some effort. If driving with one hand, over correction is common because of the extra for required to get past the sticking. No warning lamps illuminated. I will be visiting the dealership this week. The stickiness became evident after driving the first 2500 miles. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | A crack in the passenger side mirror randomly originated. No damage to the mirror assembly. The crack originated from left bottom side and extended toward the center in a singular curved line. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER,LANE DEPARTURE | The actual component or system is UNKNOWN. The vehicle is available for inspection. The safety issue is that the vehicle will drift into another lane even though both green lane indicators are illuminated posing a risk to myself and other drivers. The dealer mechanics stated that they could not verify or reproduce the problem. I reported the issue to Honda USA but they stated that they had no technical staff available that could provide information on the subject and that I would have to go back to the dealer. The dealer mechanics were unable to detect or resolve any problems with either system despite multiple attempts. Both the LKA and LDW error lights with instructions to "see dealer" had come on multiple times before the safety incidents. On a possibly related note, the Back Up Guidance System does not work on occasion and when that happens, the navigation system is very slow to come on. The navigation system comes on eventually after about 2 blocks of driving. I asked the dealership if they could check the software or perhaps any RAM memory that may exist as the problem seems to be related to a slow system response which would explain why the system checks out OK when analyzed by the dealer mechanics because the systems may seem to be working properly when the vehicle is parked but not working within their design parameters. They stated that there was no way to check the software or memory. The problem has occurred several times to date but I am only able to list one date on the form so I used 11/17/2023. | Crash: No Fire: No | Unknown |
| Dec 2023 | STRUCTURE | When driving the vehicle in the rain, there is water running inside of the driver's side door. The problem is evidenced by the sound of running water originating from the inside of the driver's side door. The issue was checked and verified by the dealer who removed the driver's side roof molding and sealed a spot by the roof molding clip. The issue was not resolved so the the dealer now states that the issue is inherent in ALL 2023 CRVs so there is nothing they can do about it. With that much water running within the door, there may be a potential for corrosion and possible structural failure of the door components. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The power steering feels "sticky" or "lumpy". While driving straight with the lane keep assist systems turned off, making normal small corrections to maintain direction, the steering wheel yields small barriers to the steering wheel movement. The barriers (or lumps or stickiness) can be overcome by input pressure but it does not feel normal compared to any previous vehicle I have driven. This happens an all speeds, all weather conditions, on all different roadways. However sometimes it is more pronounced than others. Have not noticed a pattern to this. It is a complaint because, well, steering is important! The dealership evaluated this complaint and the result was "cannot duplicate complaint". 2023 Honda CRV Sport Touring. Odometer = 14000 miles. Complaint started around maybe 5000 mile or sooner. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | THE STEERING WHEEL, ON OCCASSION WILL SEEM A LITTLE "STICKY" AND PULLS TO LEFT OR RIGHT IT FEELS LIKE. REALLY WEIRD. THIS IS "WITHOUT" ANY STEERING ASSISTANCE SETTINGS ON. THIS HAS BEEN GOING ON SINCE I PURCHASED IT IN MARCH, 2023 | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering wheel is sticking while trying to make quick left or right turns from center while driving, with lane assist off or on. (New vehicle with less than 6000 miles.) | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm for several seconds and then became loosened. The vehicle was taken to a dealer where the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,700. | Crash: No Fire: No | 8,700 |
| Dec 2023 | STEERING | Sticky steering while driving. The issue is intermittent and hence it's not always reproducible. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,LANE DEPARTURE | While diving on my first long trip in this vehicle, the steering seems to be hard or sticky when trying to keep the car in the middle of the road. I’m a smaller female and after long trips, it begins to be uncomfortable and I feel like I’m fighting to keep the vehicle in the middle of the road. I took the vehicle to the dealer and they evaluated the problem. They indicated that it was within specifications even without actually driving the vehicle as I had requested. The technician did say that the lane keeping system is causing the issue. It’s always on, so you are fighting it. The tech said Honda should have made it with an off position and that would have solved the issue. My concern is, during the end of a long road trip and being worn down, I may over or under compensate the and crash. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering System. When driving straight ahead, the steering requires extra pressure to turn off center about 50% of the time -either left or right. Vehicle in everyday use but available for inspection.. The problem is only noticeable to the driver who has major concerns about safety. The problem will be documented at its first service interval anticipated January, 2024 ( currently 5,373 miles ). The vehicle has not been inspected as yet. To the best of my knowledge, there are no warning lights or systems associated with a steering mechanism issue - which is an integral part of the vehicle and should have an expectation of safety without question, particularly a brand new vehicle. The entire steering system is now suspect and the problem is ongoing. THE DATE BELOW INDICATES APPROXIMATE DATE OF FIRST OCCURRENCE. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Sticky steering. Feels like someone holding the wheel when you try to move it. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Sticking steering wheel. Feels like the wheel grabs or pulls. | Crash: No Fire: No | Unknown |