Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | STEERING | Steering at high speeds snaps or almost feels sticky. This probably has to do with lane keep assist. Even when the feature is turned off, the steering still snaps when slightly turning the steering wheel. Definitely an issue that many, many owners complain about. Probably needs a software update to correct the issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The steering seems sticky after the first few months of driving and takes effort to make any minor adjustment while at highway speeds | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | I have been noticing that at speeds above 45 miles per hour the steering wheel feels as if it’s sticking. I would say is that it’s sticky/jumpy and not allowing for a smooth transition. Because of that I notice that when driving straight especially it can cause me to almost tip out of lane because you canot make a small turn since it sticks from one point to the next which is usually much further than your intended turn radius. It was seemingly more noticeable after increased distance of driving and my first truly concerned was on a 90 mile trip down the garden state parkway. I thought it was the road until I read I read about this sticky steering being under investigation. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering becomes sticky at times and requires extra effort to keep the vehicle in place. Also, a cracking noise appears at times when turning the steering wheel. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Sticky steering between 30- 70 miles per hours.When holding steering wheel straight while driving it sticks in that position.You have to turn steering wheel to get back to normal steering. You don’t feel in total control of vehicle. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | I took my 2023 Honda CRV Exl to the dealership last month because of steering problems. Steering seems to work against me as if it "catches", for lack of a better word. It is as if there is a gear and it has jerky movements, not smooth. This is my 4th CRV and I have never experienced anything like this. I took it to the dealership, they drove it 3 miles and said they couldnt duplicate the problem and sent me on my way. Since then it has gotten worse. It steering seems to lag behind my movements and it clicks at times. Its unsettling and i refuse to drive on the interstate to work anymore. I have had this car for 9 months and this should not be happening. It is not the driver assist, i disconnected it and its still happening. There is something wrong with the steering in this car. I am constantly working hard just to keep the car in lane. My only choice is to take it back again and ask them to drive more than 2 miles, if they would do that, i am sure they would experience what i am describing. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Hi my car keep turning side to side with a play oh the steering wheel and haves a bad clip noise when turning right and left | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The steering sticks and causes an increase in steering effort. Prominent in highway driving and makes it hard to make subtle movements/corrections. Once the issue started, steering wheel play is also not smooth. Took my car to nearest dealer and service manager reproduced the issue. Still waiting to hear back from Honda on resolution. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering becomes more difficult during a curve and small vibration on straight aways. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering feels “sticky” while driving (generally at highway speed) and requires a slight amount of extra resistance to turn the steering wheel from the straight position. Brought to a Honda dealer for inspection. They said that there was a setting that they adjusted, but no change in the condition has been observed since the dealer inspection. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering wheel feels like it “sticks” or is stiff. Brought to dealership and they drove it and compared to an identical vehicle on lot and confirmed that they felt the steering wheel was stiff. They contacted the tech line but were told there have been no issues so sent me home. They had taken a video of the technician stating the wheel was stiff when driving. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | While driving over 40mph and especially while driving on the highway, the steering may feel sticky and requires more effort than normal to make small adjustments to the steering while trying to maintain the lane. | Crash: No Fire: No | Unknown |
| Dec 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Purchased vehicle June 15, 2023. On June 22, 2023, July 13, 2023, and July 29, 2023, the vehicle suddenly applied the brakes with a warning of BRAKE on the dashboard. This happened so suddenly that it nearly caused rear end collision from traffic behind. This was while driving at normal speeds on 2 lane road with double yellow line and traffic coming in opposite direction. But with no reason for the automatic braking. On November 20, 2023, this happened again under same conditions but with no other traffic on the road. After first incident returned to dealer and service advisor did something on the dashboard display and said he reduced the sensitivity of the system. Returned to dealer last Friday November 24 and left it there until Monday November 27. They could not reproduce the issue and so recommended turning off the system which they did. Vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The steering wheel feels sticky at some points while driving. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Recently noticed while driving the steering wheel would stick. My lane assist is turned off. No warning lights. This is new for my vehicle, and I thought it was just me. My husband drove my car and said he could feel it too. I have not contacted the dealership yet. Since it is related to steering, it could be dangerous. The steering wheel does not jerk, but it sticks and almost causes you to oversteer. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Starting at around 10,000 miles i started feeling something in the steering when driving. It was a very light feeling of the steering sticking. Over the next few weeks the feeling seemed to increase at times, other times it would still be very light. I am currently trying to find the right time to get it into the dealers for a check up. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | The wiper fluid is delayed, making the fluid not make it on windshield and all go to the side window. It works when stopped but when driving the fluid goes to the side od windshield and the driver side gets zero fluid and the passanger side gets dry and streaky. Very poor design. Reddit group concerns as well | Crash: No Fire: No | Unknown |
| Nov 2023 | STRUCTURE | The driver’s side mirror vibrates a lot( it’s so hard to see anything, especially on the freeway “it gets blurry”). The dealership changed the mirror glass for me and the issue still there. I went back again and complained, and they ordered the whole mirror assembly for me (i waited 6 months)—the replaced it for me, and STILL the mirror vibrates. I would love to hear back from you guys because it’s so unpredictable! Thanks | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering wheel is lightly locking-up instead of returning to center position as it should be. The issue happens occasionally and the steering wheel can be returned to the center by putting some force to it. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Sticky Steering, steering wheel seems to get locked into place at low speeds and highway speeds requiring more force to get it "unstuck" which may cause the vehicle to jerk out of the lane or off the road. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | While driving back from holiday dinner with family I noticed I was having to correct the driving significantly more than usual. When I would correct left or right the steering wheel would visually jerk. While taking an exit ramp I had to correct the steering and actually got some body roll. For a moment I was worried we were going to roll over. I took the car out the next day and the steering wheel is sticking while driving. Imagine of you were driving in the middle lane of a three-lane highway. If you were to steer into a right turn the car will continue to make the right turn without assistance from the driver. In fact it will often continue to steer in to the right lane instead of straightening out to enter the left lane like normal. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Around 6600 miles I started noticing the steering sticking and require more than normal force to move the wheel. At first this was noticable about 80% of the time when driving at highway speeds (~65mph). When you are going straight and have to make a slight adjustment to stay in the lane the wheel would "stick" or "lock" and require more force to get past the sticky point. This causes a small jerk when the wheel is released. After getting past that point the wheel felt normal. Over the past couple of months around (8000 miles) I started noticing it at slower speeds while in traffic (~45mph). No driving assistance features were turned on and there have been no warning lights. I have an appointment with my Honda dealership this week to have a look at it is happening more frequently. Not only does this make for a terrible driving experience, but the force required to unstick the wheel could cause the car to over adjust if not careful. Before posting here I have read multiple accounts of this same issue with the 2023 CRV Hybrid with some explaining that the dealer had to replace the steering gearbox and EPS motor assembly because the steering gearbox was found to have an internal malfunction. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Back glass exploded. Vehicle was not running at the time of the incident. Went to load toddler into the car, the glass fell into the trunk as I shut the rear passenger door. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Steering jerks at random, doing so more frequently during highway driving/higher speeds. This began when my vehicle hit ~10K miles and feels like it is progressively getting worse, requiring me to forcibly jerk the wheel back in order to stay within my driving lane. I did bring the vehicle to the dealer it was purchased at and they drove it 5 miles and said they could not duplicate the issue. I brought it to another Honda dealer who told me they would charge me to look into it, despite it being a safety issue in a new vehicle that is under warranty. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering wheel when driving gets difficult to turn, then abruptly gets easy to turn as if it is getting caught, or sticking. For example when driving straight, the wheel will not turn until you apply well over the normal force to turn the wheel. After applying this medium to heavy force to turn, the wheel ‘un-sticks’ and jerks abruptly, going back to normal force to turn. This unsettles the car and shifts the weight of the vehicle. This is dangerous especially in wet or icy conditions where these shifts are more likely to cause a loss of control. I am worried that this could get worse as the symptoms suddenly arose. This behavior is constantly noticeable while driving on the highway. It’s embarrassing to drive and other drivers or police officers may interpret the jerky driving as being under the influence. After bringing the car to a dealer, they confirmed the behavior on my vehicle as well as their test drive vehicle. There are no warning lights, and I first noticed the issue after 5-10k miles as it’s first owner. | Crash: No Fire: No | Unknown |