Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2023 | STEERING | Steer wheel is making clicking sounds when turning the steer wheel. The steer wheel doesn’t feel proper, feels loose | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering is sticky. It feels like it’s rubbing. At Highway speed for like 10 miles it gets worse. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Sticky steering when making small adjustments | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING,LANE DEPARTURE | On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the steering wheel. This occurs after the vehicle has been on the road for 10 to 15 minutes. It will also stick whenever the vehicle is stopped for more than a few seconds (i.e, at a traffic light or stop sign). While driving on a highway in a straight line, the steering is also hesitant, as if momentarily "stuck". This will cause a "jerk" in the steering wheel. The problem has been persistent for a month now,and prio to this, the steering was very smooth and consistent for the first 9 months of operation. I bought this vehicle brand new from the dealer. I took it to the dealer I purchased it from, and they claimed they could not duplicate the problem. As soon as I departed the dealership, the problem was still there. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES | I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Nov 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my seats flew to the floor. The seat belt wrenched me back. I now have a mild sore shoulder, neck and back. If someone had been following me, they certainly would have hit me due to the sudden, unexplained stop. The incident was very shocking and scary, since there was no obstruction of any kind in my lane, it took me totally by surprise. As I travelled, I was in no danger. The only danger would be if I suddenly stopped, which my car automatically did! I will be sure to turn this "safety" feature off in the future. This was a failure of the automatic Collision Mitigation Braking System (CMBS). The system was activated when no danger was present. I did not contact a mechanic or the manufacturer, as I question whether my complaint would be taken seriously. | Crash: No Fire: No Injuries: 1 | Unknown |
| Nov 2023 | STEERING | The steering wheel seems to get stuck. When you are driving high speeds. Driving down highway. It gets stuck in a groove. You are constantly correcting . You're constantly fighting with the steering wheel | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | This issue happened immediately after buying the car. When I turn the steering wheel it makes a clicking sound. I brought it into Honda and they replaced a belt but the issue starting again within the hour. When I brought it back in I was told that they were able to find one video in the Honda service center with this issue. It turns out this happened with 2020-2024 Honda Civics which were recalled. I've contacted Honda 15 times with no reply. I have a complaint number, Fedexed and emailed leaders, emailed where I bought the car, etc. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Sticky steering wheel | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM | The dashboard (=all the gauges behind the wheel) turned off while I was traveling in highway. While I was looking a safe place to park, in about 10-15 seconds, dash come back on again and started showing all possible warnings. After parking on the shoulder, the car put itself in so called limp mode. The dealership took a look at it and stated that the components had been disconnected with the dashboard and they have to reset the ECU. They don't know what caused this issue yet claim it's ok to drive.This could have ended up with a serious accident | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING,LANE DEPARTURE | Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in the next lane. Had multiple visits to the dealership, they acknowledge the problem and initially they mentioned this is happening in another 2023 CRV model too, so it's a "characteristic" of the vehicle, after multiple visits they said they will replace the steering gear box which should fix this. Even after the steering gear box replacement the problem exist as it is. I am worried about this being a major safety issue. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopped and not driving. Feel like I am trying so hard to keep the car moving straight. It occurs when lane keep assist is turned off as well. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please….include this CRV model along with the ‘22-‘23 Civic investigation. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING,LANE DEPARTURE | steering is sticky not smooth when making left or right turns on highway and side roads | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | Steering feels "sticky, jerky", like it takes extra effort to turn, and seems to jerk while driving without me moving it. Worse at speeds above 40 mph. Turned off lane keep assist, and nothing changed. The EPS rack seems to be the issue, according to other owners with the same problem. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | "Stickey" steering. Produces momentary increases in steering effort while driving the vehicle. Happens at different speeds, especially on highways after driving for a certain amount of time. My vehicle currently has aprox. 12,000. This issue was noticed after 10K | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | Sticky steering. The symptom is most noticeable going 40+ mph but is also felt while stationary. When the wheel is at 360 deg, it requires more force to turn it left/right +/- 5 degrees. In one instance while on an off-ramp, had to apply force to the steering wheel which resulted in oversteer and required correction. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | At highways speeds, steering becomes noticeably "sticky". Instead of remaining smooth, as you turn the wheel it poses some resistance, requiring a stronger nudge. This is worrisome as it causes you to inadvertently steer more than intended. The issue is present in slow speeds too, but not as perceptible because it seems to happen when the steering wheel is at rest. Since city driving requires frequent adjustments to steering direction, one has to pay more attention in order to notice instances where the wheel "sticks". | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | The vehicle has now began to have sticky steering with only 13,000 miles. You can feel the steering wheel fight against a you at really low speeds. It is worse on highway speeds and almost impossible to maintain your lane due to over correction on the steering wheel locking. The vehicle now does not feel safe to operate. I began to think it was wind on the highway or the lane assist working against me. These do not seem to be the issue. The issue comes from a faulty steering system. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | We have a 2023 CRV with 5400 miles. I started noticing the problem at about 3500. Originally I only noticed it while traveling at highway speed on a relatively straight section of road. Now I feel it almost all of the time. It's like a little resistance hurdle you have to jump over to get the steering wheel to turn. Once over the hurdle, it steers normally. It can even happen at slower speeds in the middle of a long turn like a freeway entry or exit ramp. When the wheel is held in a given position for a second it takes some extra effort to get it out of that position. Yesterday I was driving in heavy rain in heavy traffic on the freeway. This extra effort required was almost making me oversteer into the car next to me. I'm [XXX] and in pretty good physical shape. I pity the poor 80 year old lady this happens to. There will be a crash and everyone will assume it was the driver's fault. I have taken it to one Honda dealer and they drove it and felt the issue. They checked their database and found nothing. I'm taking it to another dealer tomorrow and will be very insistent that they dig into the issue and replace whatever needs replacing. -Steering. Yes, available for inspection. -Sticky steering causing me to oversteer. This could be dangerous in heavy traffic at high speed. -One Honda dealer drove it and could feel the problem. I am taking it to another (closer) dealer tomorrow. -It has not been inspected yet. I guarantee you this is a problem that needs to be corrected. I have seen many posts of other owners with the same issue. -No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | The steering seems to stick when making minor corrections. Is annoying but could be dangerous at highway speeds or in slippery conditions. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | Starting when the car had approximately 2,500 miles, the steering would become sticky or notchy. Steering would start off smoothly, then suddenly become sticky after driving a few miles. I need to apply excess pressure to the steering wheel, which doesn't allow me to keep the car placed in the lane where I want it to be. I can't steer smoothly and the car has more movement then I want it to have. I brought it to the dealer and they kept the car for 4 days and had several people test drive it. When they returned it to me, they agreed something wasn't right, but since they could not pinpoint the problem, they couldn't make a repair. They told me to bring it back if it happens again. It started to happen again when I drove it home from the dealer. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | 2023 Honda CR-V purchased in Dec 2022. Has about 5000 miles. The steering started to feel like it was sticking. I thought it might be related to one of the safety systems, so I turned off Lane Departure and Lane Keep Assist. The sticking stopped for about a week but then returned. It is really noticeable on the highway at high speeds and makes it very hard to drive straight. This seems to be getting worse on non-highway driving. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | The Honda Cr-V steering feels like it sticks for a couple seconds and then resumes control. Lane assist is not one. The problem is getting worse. At first I thought it was just uneven pavement, but now it's noticeable on smooth pavement, especially at higher speeds. Maintaining straight driving feels jerky. | Crash: No Fire: No | Unknown |