Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | STEERING,ELECTRICAL SYSTEM | Sticky steering making it difficult to keep the car going straight as the steering adjustments can't be gradual. This occurs in straight lines, gradual turns and around tight corners. Issue starts around 30 mph and gradually gets worse as speed increases. As of now, this is resulting in the dealer replacing the rack and pinion assembly. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | With the lane assist TURNED OFF, the steering wheel is jerked one direction or another. It makes a constant working of the wheel for steering, particularly at highway speeds. You feel like you are constantly fighting the car’s steering. It is a jerk every few seconds that you have to fight to correct. 4031 miles on the new car purchased in May 2023. Definitely feels dangerous. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE,VISIBILITY/WIPER | Hood shakes like crazy at sppeds over 60 MPH, brought to dealer and they said it was "Normal" and there is nothing they can do. it is shaking badly and I worry it will pop up and cause an accident. Not pleased with this at all. Second thing is it has developed a loud wind noise on passengers side "a" pillar near the windshield it seems. Going in to the dealer for them to look at that next week, as was not present when new, and we have now about 12,000 miles on it and it is about 10 months old. Other issue is the drivers side mirror shakes and vibrates lots at highway speeds making it difficult to use day or night, it is terrible. So far, not a happy customer. Lastly, the horn is really not loud enough, and also complained to dealer about that and they said "they are all like that" nothing they can do.. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | The car has a very sticky feeling when steering. The car is very hard to steer at higher speeds and makes it very hard to maneuver in case of emergency The steering locks and gets super hard to turn at speeds greater than 20 mph. I have already been in a minor accident which I couldn’t swerve away from a car coming into my lane | Crash: Yes Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,BACK OVER PREVENTION | UNKNOWN Car horn/ insufficient sound/ volume. Parking sensors do not work intermittently. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | 3-27-23 to3-28-23,3,950miles. Oil leak.seal tensor 4-6-23 to 4-7-23 ,oil leak timing cover seal 7-3-23 to 7-5-23 oil leak oil pan seal 7-24-23 to 8-11-23 oil leak photos sent to dpsm, reseal **21 week days** 8-24-23 tru today still in shop as of 9-26 | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE | The reverse camera works poorly and is not clearly especially if it’s wet outside. Water smears on the camera more easily than other cars I have owned even if it’s not actively raining. My 2013 g37 and 2017 Mercedes glc300 never had visibility issues for the camera and the Infiniti is 11 years older. Honda states it’s normal. I think it’s a bad design that allows camera lens to hold water on it. It’s a potential danger when reversing during rain or if car is wet. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | This is the second occurrence of a similar problem. First problem occurred on Sept 14, 2023 and service slip is attached. While driving the car lost power but I was able to regain power but I got adaptive cruise control system problem, collision mitigation braking system problem, smart entry system problem -see dealer warnings. Pulled into a parking lot but when I shut car off got accessory mode on screen. Navigation system remained active and could not restart car or lock car doors. Called service and they jump started the car and I drove car to dealer. Dealer said car had water in fuse box. I did not drive thru any water and car was not in any flood area. I asked if this could be a problem with the electric transmission as I had seen info on the internet about this. No one seems to know the new recall I was talking about. Car is currently at dealer waiting for parts. | Crash: No Fire: No | Unknown |
| Sep 2023 | FORWARD COLLISION AVOIDANCE | As I was driving down the street at 45mph, with no one anywhere close in front of me, the warning brake noise and lights came on and the car quickly braked and brought the car to a stop. Thankfully the person behind me was not following too close, but it sure shook me up! | Crash: No Fire: No | Unknown |
| Sep 2023 | FORWARD COLLISION AVOIDANCE | While driving on a clear day on a relatively flat straight road the CMBS activated and applied the brakes abruptly. There we no objects in the road when the brake light appeared and the car abruptly applied the brakes. There were no apparent conditions that would warrant this action. This issue has only occurred once and the dealer has not yet inspected the car since this incident. | Crash: No Fire: No | Unknown |
| Sep 2023 | LANE DEPARTURE | I am really going through a very rough patch after buying the Honda CRV in May end 2023 EX-L model , 23/HONDA/CR-V/ AWD EX-L : Warnings Concerns / VIN: [XXX] . Following up from the 3 -month , I purchased the vehicle , but no respite from Honda Dealer & Honda Company, even filed the case with American Honda : Case # [XXX] but they are not providing any solution and referring to Honda dealer and Honda dealer referring to Honda company and I m missed as no body is taking the responsibility. I am seeing an unwanted warning, when I unpark my car, and there is no resolution at the Honda dealer and Honda company itself. warnings which abruptly came when my new Honda CRV got unparked . Details as below "LKAS: lane keeping assist system problem. See your dealer.". "road departure mitigation system problem. See your dealer.", Please help me to reolve this issue, If we paid out what is the intended price, but we are not getting the benefits/comfort what is expected and causing us the multiple trips to Honda showroom and mental agony giving me sleepless nights, if I spend too much for a new vehicle, still getting these kind of discomfort and uneasiness. It seems that customers should be compensated for all these unnecessary troubles and unwanted warnings giving an illusion which makes the driver unformatable which can lead to accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The contact owns a 2023 Honda CR-V. The contact stated that while parked, the contact noticed an oil leak. The contact stated that the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed, and the contact was informed that the oil pan needed to be replaced. The oil pan was replaced. The failure reoccurred and the vehicle was taken back to the dealer where they replaced the oil pan again along with the crank case. The failure recurred and the remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximate 3,950. | Crash: No Fire: No | 3,950 |
| Aug 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,BACK OVER PREVENTION | I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked and the car kept going. I couldn't stop the SUV and it jumped the curb/went over the plants and crashed into a building/shattering glasses , frames, furniture and appliances as it hit the wall beam and stopped. to The Honda emergency brake system did not activate to stop the vehicle. I had no control of the vehicle as I frantically tried to brake- it was locked. I have reported a claim to State Farm insurance company and to Honda Claims. The Auburn, CA police came to the scene and completed a report. Honda just took the facts of loss and did not conduct any investigation. My insurance company has yet to inspect the vehicle or transfer the vehicle to a Honda dealership to rule out manufacturer defect.It is sitting at their preferred shop Caliber Collision of Rocklin, for the damage to be assessed. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2023 | VISIBILITY/WIPER | On August 15, 2023, the rear windshield on my 2023 Honda CRV Hybrid Sport Touring spontaneously shattered while parked in the garage. The shattered glass was primarily contained within the rear storage area, but also on the garage floor. After consulting with the dealer, I drove it to the dealership (Apple Tree Honda in Fletcher, NC) where it was examined by the service manager. There were no symptoms of failure prior to the spontaneous shattering. Resolution pending at this date. | Crash: No Fire: No | Unknown |
| Aug 2023 | EXTERIOR LIGHTING | Driver side headlight stopped working, including low beam, high beam, turn signal. Dealer replaced whole headlight assembly under warrenty. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,SUSPENSION | Vehicle had sudden clunking noise near right front tire when being driven. Vehicle had TPMS light on. Vehicle has never been in a car accident, never has hit a bump at a high speed, and has never been crashed into anything. I was alarmed and scared of the sudden loud clunking noise. I took it immediately to the Norm Reeves Honda Center to get vehicle inspected. As I drove it to the Honda Center I drove slow and with precaution in fear of the car malfunctioning on the road. The vehicle was inspected by service department and confirmed that there was an faulty issue and the vehicle must stayed from 8/12/2023 to 8/14/2023 for repairs. I received a call from Honda Center and they informed me that the vehicle had the following issue. “Right front sway link nut loose during inspection & found tire pressure was uneven”. Inspector reported that the loose nut issue came from factory and that it was indeed a faulty sway link. Honda Center did the following to repair the issue, “Retighten nut & reset tire pressure to factory specs” I now have picked up vehicle from Honda Center and the TPMS light reappeared once again. I still feel uneasy driving the vehicle. I feel uneasy knowing that my vehicle had a faulty sway link and could have potentially caused me to loose control of the steering wheel, flip/roll over and killed/injured me and/or others in a car accident. I am fearful that the nut from the sway link can loosen up again and put me at risk of danger once again. | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS | Date of Accident: Wednesday, August 8th 2023 Time of Accident: 12:33PM Location of Accident: Intersection of 22nd St & Camelback Rd (in front of my office) in Phoenix, Arizona Phoenix Police Responding Officer: [XXX] #[XXX] Incident/Accident Report #: [XXX] Geico Claim Number: [XXX] Assigned Adjuster from Geico: [XXX] [XXX] I was t-boned and injured by a red light runner driving recklessly on Camelback Road headed east. He hit me in the intersection. My airbags did not deploy, his did. I am a very cautious/mindful driver. I was always scared of this, as our state is the worst for red light runners. I was diagnosed with a concussion and cervical sprain. I have severe pain on the right side of my neck. I was in shock and felt immediate burning/pinching sensation. After the accident I was woozy, had vertigo, nauseous, have had a migraine since the crash and severe anxiety/panic and barely any sleep and no appetite. The crash and what happened after keeps replaying in my head. I'm having nightmares of being hit and my airbags not going off and my neck snapping and paralyzing me. Due to my concussion, I am still having some cognitive issues with speech, sensitivity to light, short-term memory, and emotional regulation. My anxiety has been skyrocketing. Mr. [XXX] and I both have Geico automobile policies. Geico found Mr. [XXX] 100% at fault during their investigation. I also wanted to include that a witness (man) was trying to break into my car, hitting my window after I was hit, while I was sitting and crying in the middle of the intersection with my seat belt still on. Him and a friend were screaming at me to move, and cussing me out. The 911 operator asked what was going on and told me not to move and let the fire department come. It was so scary. I am severely traumatized. The nightmares won't stop, I am starting therapy this week to address. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Aug 2023 | STRUCTURE | The hood appears to flex when you reach speeds greater than 40mph. Took it to honda and it appears that the weld joints already broke loose. So were the outside hood is welded to the internal frame of the hood, it has come loose at all 15+ joints and is now rusted. Honda is working with me to determine next steps but I have read online that this appears to be a larger issue. Many users are experiencing this problem | Crash: No Fire: No | Unknown |
| Aug 2023 | VISIBILITY/WIPER | The driver's side mirror has a distorted image. The mirror also vibrates at high speeds. The vibration appears to be in the mirror glass, rather than the mirror housing. The distorted image and the vibration makes it very disorienting, distracting, and dangerous to drive the vehicle. Passenger side mirror appears to not be impacted. Many other people report the same issue online: https://www.crvownersclub.com/threads/possible-recall-vibrating-driver-side-mirror.234801/ | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | December 2022 two weeks after I leased the vehicle from Roush Honda, due to severe cold weather the driver side mirror cracked and I immediately reported to the dealer with photos via email communication. For 4 months I drove the car unsafely unable to use the driver side mirror, this caused anxiety, stress and dangerous especially merging on the free way and change left late. 4 months after, in April 2023 The dealer replaced the mirror to make the situation worse, and I reported immediately to the dealer. I have also communicated to the dealer management about this safety and endangerment via emails. Since April 2023 to present, while driving, the driver side mirror constantly vibrates, changes positions by itself, it is not adjustable electronically, and it is unstable. My wife and I operated and operate the vehicle over 7 months (December 2022 to present) without the ability to use driver side mirror, which caused and causes stress, anxiety and safely concerns especially merging on the free away and changing left lane. On multiple incidents almost got into terrible fetal accidents with semitrucks on the freeway caused by this unstable and un-adjustable driver side mirror. It is been unsafe over 7 months, endangering myself and my family (wife and 2 kids). Not even once, the dealer offered me rental car while they are trying to fix this dangerous issue. Please do investigate the documentations the proof is there. I am reporting this so no one or family has to go through this endangerment. The pain and suffering from this unsafe driving situation are heavy and continuous. Thanks for your help. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | The contact owns a 2023 Honda CR-V. The contact stated that the horn failed to operate as needed. The vehicle was taken to the local dealer, and the dealer made aware of the failure, and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 13. | Crash: No Fire: No | 13 |
| Jul 2023 | VISIBILITY/WIPER | Brand new Honda CR-V 20223. 2 safety issues were observed: vibrating hood and vibrating driver side rear mirror. Both were confirmed by Honda representative on 5/18/2023. I have recorded footage of hood vibration. [1] For hood, when driving at highway speed (60+mph), hood visibly vibrated and vibration increased at higher speed. Dealership adjusted spacers and also found out the adhesives between the hood plate and the hood frame were not sufficient. It could have popped open during highway most likely lead to immediate fatal crash. [2] For mirror, when driving at highway speed (60+mph), driver-side rear mirror visibly vibrates and vibration increases at higher speed. Passenger-side rear mirror is perfectly fine. Dealership and Honda replaced the complete rear mirror once. The issue remains the same. Vibration over time will pop the mirror off, losing visibility impairing safety driving. Honda as of the time of this complaint 7/21/2023 stated verbally and repeatedly to me (and they recorded the phone call) that they will NOT replace or DO ANYTHING about this vibrating mirror, and that I as the consumer who paid for a brand new car will just have to accept and live with it. Honda basically on the record states that they refuse to do anything about this vibrating mirror. Both issues have been reported by others to my knowledge. Yet Honda refuses to take accountability to do the right thing. | Crash: No Fire: No | Unknown |
| Jul 2023 | VEHICLE SPEED CONTROL | The contact owns a 2023 Honda CR-V. The contact stated that while driving at slow speeds, the contact slowly entered a parking space; however, as she removed her foot from the accelerator pedal to depress the brake pedal, the vehicle lunged forward. The contact stated that she abruptly depressed the brake pedal to stop the vehicle. As a result, the front of the vehicle front swiped two parking post. The contact stated that there was no damage to the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The contact was then advised by the independent mechanic to contact the NHTSA Hotline. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| Jul 2023 | FORWARD COLLISION AVOIDANCE | I was driving on a rainy day about 10 am. I was driving about 35 mph when the car suddenly braked for several seconds for no apparent reason. Then everything went back to normal driving. This could of caused an accident had somone been driving close behind me. | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE,UNKNOWN OR OTHER | On 7/12/23 passenger side front door would not close after multiple attempts. I unlocked the doors from the driver side to allow my son in. He tried closing the door multiple times once he got in. I ensured nothing was blocking the door, and it still wouldn’t close. I pulled on the inside handle and tried closing it again. This time it did and I haven’t been able to replicate it again. I plan on having it inspected by the dealership | Crash: No Fire: No | Unknown |