Complaint volume
508 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
508 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
508 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 21 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
508 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | STEERING,SUSPENSION | Vehicle had sudden clunking noise near right front tire when being driven. Vehicle had TPMS light on. Vehicle has never been in a car accident, never has hit a bump at a high speed, and has never been crashed into anything. I was alarmed and scared of the sudden loud clunking noise. I took it immediately to the Norm Reeves Honda Center to get vehicle inspected. As I drove it to the Honda Center I drove slow and with precaution in fear of the car malfunctioning on the road. The vehicle was inspected by service department and confirmed that there was an faulty issue and the vehicle must stayed from 8/12/2023 to 8/14/2023 for repairs. I received a call from Honda Center and they informed me that the vehicle had the following issue. “Right front sway link nut loose during inspection & found tire pressure was uneven”. Inspector reported that the loose nut issue came from factory and that it was indeed a faulty sway link. Honda Center did the following to repair the issue, “Retighten nut & reset tire pressure to factory specs” I now have picked up vehicle from Honda Center and the TPMS light reappeared once again. I still feel uneasy driving the vehicle. I feel uneasy knowing that my vehicle had a faulty sway link and could have potentially caused me to loose control of the steering wheel, flip/roll over and killed/injured me and/or others in a car accident. I am fearful that the nut from the sway link can loosen up again and put me at risk of danger once again. | Crash: No Fire: No | Unknown |
| Aug 2023 | STRUCTURE | The hood appears to flex when you reach speeds greater than 40mph. Took it to honda and it appears that the weld joints already broke loose. So were the outside hood is welded to the internal frame of the hood, it has come loose at all 15+ joints and is now rusted. Honda is working with me to determine next steps but I have read online that this appears to be a larger issue. Many users are experiencing this problem | Crash: No Fire: No | Unknown |
| Aug 2023 | VISIBILITY/WIPER | The driver's side mirror has a distorted image. The mirror also vibrates at high speeds. The vibration appears to be in the mirror glass, rather than the mirror housing. The distorted image and the vibration makes it very disorienting, distracting, and dangerous to drive the vehicle. Passenger side mirror appears to not be impacted. Many other people report the same issue online: https://www.crvownersclub.com/threads/possible-recall-vibrating-driver-side-mirror.234801/ | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | December 2022 two weeks after I leased the vehicle from Roush Honda, due to severe cold weather the driver side mirror cracked and I immediately reported to the dealer with photos via email communication. For 4 months I drove the car unsafely unable to use the driver side mirror, this caused anxiety, stress and dangerous especially merging on the free way and change left late. 4 months after, in April 2023 The dealer replaced the mirror to make the situation worse, and I reported immediately to the dealer. I have also communicated to the dealer management about this safety and endangerment via emails. Since April 2023 to present, while driving, the driver side mirror constantly vibrates, changes positions by itself, it is not adjustable electronically, and it is unstable. My wife and I operated and operate the vehicle over 7 months (December 2022 to present) without the ability to use driver side mirror, which caused and causes stress, anxiety and safely concerns especially merging on the free away and changing left lane. On multiple incidents almost got into terrible fetal accidents with semitrucks on the freeway caused by this unstable and un-adjustable driver side mirror. It is been unsafe over 7 months, endangering myself and my family (wife and 2 kids). Not even once, the dealer offered me rental car while they are trying to fix this dangerous issue. Please do investigate the documentations the proof is there. I am reporting this so no one or family has to go through this endangerment. The pain and suffering from this unsafe driving situation are heavy and continuous. Thanks for your help. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | The contact owns a 2023 Honda CR-V. The contact stated that the horn failed to operate as needed. The vehicle was taken to the local dealer, and the dealer made aware of the failure, and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 13. | Crash: No Fire: No | 13 |
| Jul 2023 | VISIBILITY/WIPER | Brand new Honda CR-V 20223. 2 safety issues were observed: vibrating hood and vibrating driver side rear mirror. Both were confirmed by Honda representative on 5/18/2023. I have recorded footage of hood vibration. [1] For hood, when driving at highway speed (60+mph), hood visibly vibrated and vibration increased at higher speed. Dealership adjusted spacers and also found out the adhesives between the hood plate and the hood frame were not sufficient. It could have popped open during highway most likely lead to immediate fatal crash. [2] For mirror, when driving at highway speed (60+mph), driver-side rear mirror visibly vibrates and vibration increases at higher speed. Passenger-side rear mirror is perfectly fine. Dealership and Honda replaced the complete rear mirror once. The issue remains the same. Vibration over time will pop the mirror off, losing visibility impairing safety driving. Honda as of the time of this complaint 7/21/2023 stated verbally and repeatedly to me (and they recorded the phone call) that they will NOT replace or DO ANYTHING about this vibrating mirror, and that I as the consumer who paid for a brand new car will just have to accept and live with it. Honda basically on the record states that they refuse to do anything about this vibrating mirror. Both issues have been reported by others to my knowledge. Yet Honda refuses to take accountability to do the right thing. | Crash: No Fire: No | Unknown |
| Jul 2023 | VEHICLE SPEED CONTROL | The contact owns a 2023 Honda CR-V. The contact stated that while driving at slow speeds, the contact slowly entered a parking space; however, as she removed her foot from the accelerator pedal to depress the brake pedal, the vehicle lunged forward. The contact stated that she abruptly depressed the brake pedal to stop the vehicle. As a result, the front of the vehicle front swiped two parking post. The contact stated that there was no damage to the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The contact was then advised by the independent mechanic to contact the NHTSA Hotline. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| Jul 2023 | FORWARD COLLISION AVOIDANCE | I was driving on a rainy day about 10 am. I was driving about 35 mph when the car suddenly braked for several seconds for no apparent reason. Then everything went back to normal driving. This could of caused an accident had somone been driving close behind me. | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE,UNKNOWN OR OTHER | On 7/12/23 passenger side front door would not close after multiple attempts. I unlocked the doors from the driver side to allow my son in. He tried closing the door multiple times once he got in. I ensured nothing was blocking the door, and it still wouldn’t close. I pulled on the inside handle and tried closing it again. This time it did and I haven’t been able to replicate it again. I plan on having it inspected by the dealership | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | Check engine warnings 2 times with less than 4300 miles on the car. First one, called a dealer and was told a recall due to wrong software loaded into the car. Back to the shop today for the same warning. Waiting for results. Since the first warning, maybe 20% of the time, very rough engine start when the gas motor engages. Dealer said was fine the first time. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER,SERVICE BRAKES | My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's front wheels away from the curb, which is why my car's rear spun into a 90 degree angle. There is a small driveway between my car and the car behind me, which is why my car had the space to spin and slide into 90 degree angle in the middle of the street. I could have sworn my car was shifted to park, but it's possible that I was shifted to reverse or neutral. I almost 100% sure that I initiated my emergency parking break and that it failed to turn on. I had started to exit the driver side door and my legs were outside of the car already when I noticed the car to slide backwards. I panicked and I tried to get back into the car, but I couldn't. My legs were dragged across the street. I have some minor injuries such as bumps, cuts and bruises. My car stopped from sliding when it hit the car behind me. I could have been seriously injured. There should have been some "fail safe" to prevent me from exiting the car when it's possible it could start to move. I'm considering selling my car because of this issue. | Crash: No Fire: No Injuries: 1 | Unknown |
| Jul 2023 | LANE DEPARTURE | Blindspot indicators are blinking on and off and they do no longer make a noise when there is a car near your blind spot | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE | The contact owns a 2023 Honda CR-V. The contact stated that while attempting to close the liftgate with the key fob, the liftgate independently reopened. After attempting several times to close the liftgate with the key fob, the liftgate was manually closed by force. The vehicle was taken to the dealer where it was diagnosed that the liftgate door need to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 4,275. | Crash: No Fire: No | 4,275 |
| Jul 2023 | VISIBILITY/WIPER | Driver's side mirror glass vibrates at highway speeds since purchase of the vehicle. Impedes visibility and could cause dizziness. Multiple complaints relating to this issue already submitted on NHTSA. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ENGINE | At approximately 9:30pm CST Saturday June 17th my 2023 Honda CRV Sport Touring has a rapid loss of power while travelling on the I-55 expressway in Illinois before the Weber Rd exit. Received critical engine failure error message and transmission failure error message. Final error was emission system error. Engine block was shaking severely - car could not move. Car towed to dealership where purchased, Valley Honda in Aurora IL. Has been with their service since then. They said piston was misfiring. They were talking about breaking down the engine but moved in a different engine. May need fuel injectors replaced - but shortage of those. Waiting for update, next step may be for me to meet with sales (hopefully for refund or buyback). Please contact me if you need additional information. | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE | The hood on my 2023 Honda CRV moves up and down when traveling over the speed of 60 mph. I called my Honda dealership several times and have been told each time not to bring it in because it would be a waste of my time, and this is normal on this model to have a vibrating hood, due to design and use of light weighted metals. They went on to say, there is nothing Honda will do for this. It reminds me of seeing a sewing machine needle move up and down. Not only is it distraction, but I am concerned that one day the hood might pop open while driving, therefore creating multiple hazards. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY/WIPER | Driver’s side mirror vibrates when the car is going at highway speeds. The passenger side mirror is unaffected. The vibration makes the mirror difficult to use at higher speeds. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | Vehicle began hard braking using the collision avoidance system when there were no other vehicles or obstacles on the road. Then the vehicle safety systems (adaptive cruise control, lane keeping assist, collision mitigation braking system and road departure mitigation system and brake system) all began displaying warning messages. The car only has 1600 miles. The dealer inspected and states that the safety systems are not functioning because the camera failed. A replacement part will not be available for six weeks and the dealer indicated the vehicle was safe to drive with the error messages, but that in an accident none of the safety features would function. The dealer is unable to provide a reason for the failure, but suggested it could be due to heat. The dealer indicated there was the same vehicle type that experienced the same failure a few days earlier. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,LANE DEPARTURE | Within two hours of picking new CRV up, Auto Stop Idle Problem - see your Dealer" message popped up. Two weeks later, 12 error messages popped up on dash. Took vehicle in 5 times for repairs after error messages popped up after each repair. Front grill, battery sensor, battery and entire harness were replaced. I don't feel confident I can trust the safety of this vehicle. In addition, this vehicle does not have blind spot warning. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | A new 2023 CRV Honda than in less than two months it’s sunroof shattered while I was driving in the freeway. It was a very scary and dangerous situation because it sounded like an explosion and several pieces of glass hit my face, my passenger and my little dog. No object hit the sunroof. I took my new vehicle to the Honda dealer to replace the glass. Honda denied my claim. It’s infuriating that Honda states that sunroofs are not part of the warranty because this glass comes from another manufacturer. I ended up paying for a defective glass and I feel that it might happen again and Honda is not doing anything to take care of this defective sunroof glass!! Very frustrated! | Crash: No Fire: No | Unknown |
| Jun 2023 | STRUCTURE | After 6 months and 12000 miles of ownership I’m starting to notice dents forming along the Left side and right side of the roof rail from the front to the back of the vehicle. This issue verified be a dealership as a manufacturing issue. I was quoted a price for repairs which would be added to my car fax. There might be an issue with frame or metal used for this vehicle | Crash: No Fire: No | Unknown |
| Jun 2023 | STRUCTURE | The Honda 2023 CRV Hybrid Sport experiences significant hood flexing / movement at high speeds, giving the indicator that the hood may suddenly open while driving (should the latch break). This happens ALWAYS at speeds of 60mph+ or during high wind circumstances and the movement gets far worse the higher in speed or the higher the wind conditions. The hood is confirmed closed each time before it starts and this happens with consistency. I have made an appointment to speak with the dealer about this on this upcoming Friday, but I have read online of many other individuals experiencing this issue and wanted to report it to ensure others are not impacted dangerously by this issue. No warning messages, symptoms, or lights appear. The issue has been confirmed. | Crash: No Fire: No | Unknown |
| May 2023 | STEERING | I bought a brand new 2023 CRV Hybrid Sport and am having issues with the steering. When at speeds greater than 20 mph , the steering becomes stiff and hard to maneuver. It makes it impossible to swerve out of the way of a dangerous life threatening situation in front of a driver Significant force and two hand driving is needed to steer left and right at higher speeds The vehicle is brand new, only 44 miles on it so far | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | The contact owns a 2023 Honda CR-V. The contact stated that while driving at approximately 30 MPH, several warning lights would flash on the instrument panel as the speedometer would fail to operate. The contact stated that the speedometer would read 0 MPH while the vehicle was in motion. The contact notified the dealer after the failure and had the vehicle towed to their location. The contact was informed that the soft set connection wires were loose and needed repair. The vehicle was repaired and the vehicle was returned to the contact; however, the failure returned a few days later upon start of the vehicle. The vehicle was then towed to Burns Honda(325 NJ-73, Marlton, NJ 08053) where a diagnostic determined a defect with the dash harness. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 1,188. | Crash: No Fire: No | 1,188 |
| May 2023 | VISIBILITY | The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH, the driver's side mirror started to vibrate, making the rear-view image blurry. The contact stated that the passenger’s side mirror was not shaking and provided a steady image while driving. The contact had not taken the vehicle to a local dealer or independent mechanic to have the vehicle diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V174000 (Visibility). The failure mileage was approximately 20. | Crash: No Fire: No | 20 |