Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
506 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
506 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 283
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | STEERING | The manufacturer is unable to complete my EPS gearbox worm wheel recall work within 60 days and am filing a complaint per the instructions on the letter. The Honda dealer I contacted was Brookdale Honda in Brookdale Minnesota. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | I was contacted about a gearbox active recall by Honda in November of 2024 and was told to go to a dealer and get it fixed. I have called the dealership several times only to be told that Honda has a fix but has not sent the correct parts to the dealerships to complete the fix. It has been more than 60 days since the notice. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I received this Recall Notice in November 2023. I called my local dealer & was told that I would be put on a list & they would call when the parts came in. I contacted them again today & was told it would be “months” as the parts were coming in slowly. I contacted the American Honda Customer Support. They contacted David McDavid Honda in Frisco, TX and I was told they had the repair kit and it was being held for me. They transferred me to David McDavid Honda and spoke to Marissa in their Service Dept. Marissa told me they did NOT have the part after all. | Crash: No Fire: No | Unknown |
| Jan 2025 | VISIBILITY/WIPER | The driver's side mirror repeatedly shakes at speeds above 40 MPH and is very prolific at highway speeds (especially 70 MPH). It is extremely disorientating and makes it difficult when trying to get an accurate read of surroundings when changing lanes. I had the mirror glass replaced at a dealer, which only made the issue worse. Another dealer replaced the entire mirror assembly, which seemed to solve the problem temporarily. However, it resumed less than a month later and may even be getting worse. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | All the dash lights and warnings come on. I could not accelerate over 34 miles an hour. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,ENGINE,FUEL/PROPULSION SYSTEM | Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30.. | Crash: No Fire: No | Unknown |
| Dec 2024 | STRUCTURE | Driver side mirror cracked vertically. Honda says it is "weather related" because I told them it happened while I was driving in snow. It is not covered under warranty. This is a safety issue! | Crash: No Fire: No | Unknown |
| Dec 2024 | VISIBILITY/WIPER | The Driver's Side mirror glass vibrates excessively while operating the vehicle at highway speeds. This mirror glass vibration causes distorted images to be seen in the mirror and can disorient the driver while the vehicle is in motion. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | Traveling interstate at 80 mph 2023 Honda CRV Hybrid with 15,500 miles had a critical power failure, and warning lights to stop vehicle as soon as safe. We had the car towed and went to Honda dealer in (Community Honda) in Lafayette, LA (traveling). They state a fuel injector failed I have seen multiple social media posts of a similar experience, but have not seen a recall listed. I wanted to bring this to your attention. In Louisiana, there are a lot of bridges to navigate and this could have been a very dangerous situation of it would have happened on a bridge. Luckily, it happened on the interstate. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,FUEL/PROPULSION SYSTEM | I got to know that I have two recalls open since October 2024. I called Honda campaign to follow up on the recalls as and I opened a case with them on [XXX]. The case number is [XXX]. I was referred to the dealer and when I contacted the dealer who sold my car, he said that he is repairing cars based on a waitlist and that parts are not available with them for both recalls. This car with its current condition is not safe as it is since I have 3 kids who frequently ride the car and one of then is a one year old baby and I saw similar cars went in serious fire due to those recalls. I need help to have this resolved ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The steering wheel of my vehicle becomes tight while driving and sticks when turned, especially at higher speeds. At slower speeds, a slight turn to the left or right will result in increased resistance and a “bump” as the steering comes back to center. At higher speeds, the steering wheel is tight and almost feels stuck at center. Once the wheel is turned is will briefly stick in that position and has to forcefully be returned to center. This sometimes results in almost overcorrecting while driving. The steering is loose when the car is in park or at a stop, but once in motion there is a distinct difference, to the point of causing a sore neck/shoulders from holding the wheel. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | Honda CRV 2023 Sport Touring Hybrid AWD. Vehicle under normal circumstances will be peformaming normally until defective PCM causes car go into limp mode. Vehicle is considered is dangerous due to sudden lost of power if going at high speeds & low speeds. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | No dealer is able to fix the recall problems. Please advise. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact's wife owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor on the exterior of the vehicle. The contact stated that the fumes were extremely strong. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. | Crash: No Fire: No | 21,000 |
| Dec 2024 | VISIBILITY/WIPER | As my car was warming up, I was standing near the driver door and hear a *tink* noise. When I got into the car, I saw that my driver side mirror had a single vertical crack straight down the middle. There was no point of impact and when I first approached my car not even 5 minutes prior, the mirror was perfectly intact. For all intents and purposes, the mirror has spontaneously cracked. The dealership I took it to has refused to replace the mirror under warranty although my car is less than two years old and only has 10000 miles. The crack distorts visibility considerably. This is a known issue with 23-24 CRVs with a lengthy thread on Reddit detailing similar experiences. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | While driving the vehicle on the highway, the steering wheel feels like it gets stuck. It seems to happen after driving for a while, and every time I have to steer just a little bit, I have to move the steering wheel slightly to get it to unstuck. There are no warning lights showing. I just received a recall notice in the mail, called my Honda dealer, and they don’t have the parts right now. This definitely affects the way the car handles. I did not notice this when I drove it in the summer, but I sure notice it now. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,FUEL/PROPULSION SYSTEM | Manufacturer refuses to fix open recalls via its dealer network. I have been calling my local Honda dealer, Wolfchase Honda in Bartlett, TN (ZIP: 38133) for almost two months asking them to fix my vehicle. They tell me they do not have the parts for either the steering gearbox recall (NHTSA recall number: 24V-744) or the fuel pump recall (NHTSA recall number: 24V-763) and to call back. When I call back they tell me then tell me they have given all the parts to other customers, despite having promised me a call back and my having called repeatedly to schedule service over the past two months. I recently spoke with American Honda and they confirmed that limited part availability is NOT mentioned in their recall bulletins, i.e., that part availability should not be an issue. The potentially faulty steering and propulsion system endanger myself and my two year old son every day as I take him to day care and the systems are at risk of failing and causing a crash. American Honda appears interested in resolving the recall, but Wolfchase Honda, their local dealer in Bartlett, TN, refuses to provide required recall service. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact scheduled an appointment for recall repair; however, after the contact arrived to the scheduled appointment, the contact was informed that the parts were unavailable and on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER,SERVICE BRAKES | Drove car for about 10 minutes, parked car while the engine was still running (approx 5 minutes) then began driving on 25 mph roadway with light traffic (4 lane road). After driving for a couple of minutes, I could no longer accelerate to maintain the speed, all the warning lights came on the instrument panel (see attached pictures for some of the alert messages), and a message came on the dash that said something along the lines that get off the roadway immediately but safely. Upon finding a parking lot about 0.5 mile away, it was very difficult to slow down as brake pedal felt hard- I had to slam on the brakes for it to begin coasting to a stop. Once parked, I turned off the car. When turning on the car again, all the warning lights came on and warning messages started to cycle through on the dash. My safety and the safety of others were greatly affected as I could not stop the vehicle adequately. When towed to the Honda dealership, the dealership was unable to reproduce the symptoms. The Honda Dealership said they would not diagnose the vehicle since it was modified by a QAP mobility equipment dealer. When towed to the mobility dealer, who installed adaptive equipment, they too were unable to reproduce the symptoms. The vehicle was inspected but no issues found with adaptive equipment. See attached invoices and photos of the warning lights. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | I read about a recall for my vehicle's fuel pump and called Coggin Honda in St Augustine, Florida on Nov 1, 2024. They did not have the parts in to remedy the situation. Today (Nov 22, 2024) I received a notice from Honda (Corporate in Torrence, CA), that another recall has occurred. Once again, I called Honda near me, and once again, these parts are not in. I need to complain that these recalls are considered dangerous and Coggin Honda is not helping remedy the situations in a time manner. I want to go on record to record the dates I contacted Honda for these very important recalls. | Crash: No Fire: No | Unknown |