Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
506 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
506 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 283
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new. | Crash: Yes Fire: No Towed | Unknown |
| Mar 2025 | STEERING | My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel and worm gear can rise, resulting in additional steering effort and difficulty, increasing the risk of a crash or serious injury.” I reached out 3 times and was lied too about part not being there. Just talked to Honda, they said part has been available for 2 month now. This is supposed to be done within 60 days, but I haven’t heard back for 5 to 6 months now. Everytime I call, there is no supervisor available and all techs are busy. I have 3 kids that ride in this car and need it fixed asap | Crash: No Fire: No | Unknown |
| Mar 2025 | VEHICLE SPEED CONTROL | The contact owns a 2023 Honda CR-V. The contact stated while parking the vehicle, while attempting to stop the vehicle, the vehicle accelerated unintendedly, drove over a curb and a sidewalk, drove over a bushy garden, and headed towards a parked vehicle across the sidewalk. The contact slammed on the brake pedal, and the vehicle stopped. There was no warning light illuminated. The contact stated that the annual check-up had been performed on the vehicle two days prior to the failure. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,900. | Crash: No Fire: No Towed | 4,900 |
| Mar 2025 | STEERING,STRUCTURE,UNKNOWN OR OTHER | I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticking sensation feels as though it has progressively been getting more pronounced in the past few months. This would certainly become a major safety issue if the steering wheel locks up completely at highway speeds. I have contacted the Honda Service Center at my local dealership regarding this issue. No warning lamps or messages appear on the dashboard and the latest Vehicle Health Report which I receive via email every month reports no issues. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | My local dealer has failed to remedy the defect on my vehicle within a reasonable period of time. It has now been 4 months since I first contacted my dealership about the issue but I have yet to be addressed. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE | The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | Steering sticks when driving on the road, like it has worn tooth in a gear. You can feel it in the steering wheel. It also makes the car drift from side to side. The vehicle wants to wander on the roadway. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING,FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING,AIR BAGS | The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 13,000 |
| Feb 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Recall Notice Issued 11/13/24 Fuel Pump Repair Not Available Yet. Gas mileage has gone down considerably from 35.9 to 29.6 miles per gallon. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | My vehicle had the steering rack replaced in April 2024 after several visits to the Honda service center for "sticky steering". The vehicle showed improvement and was driven an additional 5-6k miles but then started having the same issue as before, the steering felt tight and got tighter the longer it was driven. Returned vehicle to Honda service center where they performed recall 23V-704 / YFW in Dec 2024. Again, there was an improvement but after driving another 5-6k, steering started getting tight again, the longer it is driven the tighter it gets. Returned vehicle to Honda Service center in February 2025 and was advised the could not find anything wrong and could not replicate the issue after driving 10 miles. There is definitely something "wrong" with the steering but Honda refuses to acknowledge this is still an issue for my specific CRV. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | I am facing issue with Honda CRV Hybrid 2023 Remote Start when temp is below -10°C (when you see freezed car windows) but when i click on lock and unlock i see flash light in the car but when i click Lock + Hold did not see 6 time flash lights(no single flash except for lock) and no remote start. I took to the Honda Dealer they did debugging but not found the issue. there after i connected with honda they mentioned to take to some other Honda Dealer, other honda dealer mentioned when the issue not able to replicate infront of them then they cant take it. I dont know what to do? i requested to check battery and they mentioned it is healthy. any one facing same issue and any suggestions? Note : But at the same time other Honda CRVs 2022 models and cheaper than CRV cars in my parking lot are working. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | 1. Piston rod broke and made a hole in the engine. 2. I was driving and lost the ability to continue to drive on a busy street. 3. Yes. Honda Burien in Washington inspected and reported it to Honda of America. 4. There was a warning that I was overdue for 10K maintenance. I was overdue by a little over 200 miles. No other warning signals were given. | Crash: No Fire: No | 10,221 |
| Jan 2025 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I had an appointment today with Southern motors Honda in Savannah, Georgia at 9 AM. Due to a snowstorm yesterday they were unable to do the repair today. We were not notified of this and my husband drove an hour in icy conditions to get this recall repaired. They told him they do not know when they can get the repair done. When I called on Tuesday to try to reschedule due to the incoming snowstorm, she replied that someone will call me because their recalls schedules were out as far as June. Meaning I would not be able to get the repair done until June. I asked her if my car was still safe to drive and she said she could not confirm that. No one returned my call. I will be driving my car on Saturday to go on vacation in Florida. Will my car be OK to drive? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving the Automatic Emergency Braking System engaged for no reason. I was driving on [XXX] in NJ when another car passed me on the right . My car slammed the brakes on. The other car did not get in front of me but stayed in the right lane. If traffic was heavy this could have caused a major accident. Another instance I was driving on [XXX]. in Manahawkin, NJ and going around a bend in the road there was a parked car. My car slammed the brakes on. This has happened several other times also for no reason. Each time a warning sound went off. I brought the car in for service and reported it to Honda. They inspected it doing some type of scan and said there was no problem. The service advisor showed me how to turn the system off if I didn't feel safe. Yes my car is available for inspection and I am attaching the service report showing I did report it. I'm writing you because I read an article showing you are looking into this in other Honda cars and my car is not listed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact attempted to schedule an appointment for the recall repair; however, the contact was informed that only a limited amount of vehicles were being repaired per month. The contact was then scheduled for an appointment a month away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was given a case number. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I brought my 2023 Honda CR-V into my local dealership on December 7, 2024 to address a “creaking” noise coming from the front end of the vehicle. Upon checking in with the service adviser, I was advised that my vehicle had 2 active safety recalls - the fuel pump, and the EPS gear box. I received an email from the dealership with an “inspection video” attached. Within the video, the technician states, “As far as the noise concern that you’re having, the only creaking noise I was able to hear, was the noise from the electronic brake motor, which is a normal characteristic of this vehicle… couldn’t find anything else going on”. Upon picking up my vehicle, I was advised the same by the service adviser, and was further advised that someone would be calling me as soon as the part came in to fix the EPS recall. On January 17, 2025, I called the dealership to inquire about when they anticipated on being able to fix the recall, as it had been approximately 6 weeks since I was advised that someone would be calling me when the part arrived. During this phone call, I was advised that the part had been steadily in stock for the past couple of weeks, and that I could bring in my vehicle anytime to fix the recall. On January 18, 2025, I brought my vehicle back to the dealership for the repair of the recall, and further explained to the service adviser that I was still hearing the “creaking” noise, as well as a “metallic” clicking noise coming from the steering wheel upon hard left turns. Approximately 5 hours later, I received a call from the service adviser explaining that the technician was able to identify both noises that I had described, and while they were able to replace the recalled part, it did not resolve the issue, and that my vehicle was in need of a steering rack replacement. She further explained that they were not authorized to replace the steering rack under the terms of the safety recall, and that the part is not covered under the factory warranty. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I received 1st recall notice in Nov 2025. Part has been unavailable until now. Received email from dealer on 1/15/25 saying part was available and to schedule appt for repair. I called and next appointment was on 3/31/25. This is more than the 60 days allowed in the original recall notice. The car is unsafe to drive in its current condition and we don't have alternative transportation for this driver. What recourse do we have? | Crash: No Fire: No | Unknown |