Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | EXTERIOR LIGHTING | Vehicle: 2023 Honda CR-V EX-L Problem: Headlights – poor visibility Complaint Description: The LED headlights on my 2023 Honda CR-V EX-L provide inadequate illumination at night. The beam is shadowy with dark zones, making it difficult to see pedestrians, signs, and road hazards, especially in rainy conditions. Even after checking alignment, the visibility remains unsafe. Other drivers often flash their high beams at me, mistaking my lights for being too dim or misaligned. This design presents a significant nighttime driving hazard. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | I am writing to formally express my deep disappointment and concern regarding the reliability of my 2023 Honda CR-V Sport Hybrid, which I purchased with approximately 10,000 miles on it. The vehicle currently has around 85,000 miles and has already required major, unexpected repairs — most notably a head gasket failure, in addition to other mechanical issues earlier this year that totaled $2,000 out of pocket. The fact that a relatively new Honda with an excellent service history and primarily highway miles would require a head gasket replacement this early in its lifespan is extremely troubling and calls into question the long-term reliability of the CR-V Hybrid platform. While I appreciate that Honda agreed to cover the head gasket repair through a goodwill arrangement, this situation has caused me considerable stress, financial hardship, and a loss of confidence in the vehicle — and, frankly, in Honda’s reputation for durability. Further compounding this frustration, the vehicle has recently begun exhibiting renewed roughness and vibration at various speeds, despite recent service, and I remain worried that I’m going to be saddled with ongoing problems that I should never have had to deal with on a vehicle this new. As a loyal Honda customer, I expected better. I chose this vehicle specifically for its reputation, fuel efficiency, and dependability. What I’ve experienced instead feels like a breakdown of quality control and corporate accountability. I am now significantly upside down on a vehicle that I can no longer rely on with confidence — yet I cannot afford to walk away from it. | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE | Hood wobbles crazy while driving highway speed as if it is going to open or come out. Seem the outer panel of hood has rust by the joints where it is joined to the inner panel of the hood. Almost all the joints seem to be not joined well together. This is a structural body issue, car is less than 3 years old. And Currently I have about 55K miles on it. Noticed the hood wobble when it had less than 30,000 miles but upon checking under the hood there were no visible signs of defect. But recently(51K mile roughly) after a car wash I opened the hood to see the inside of the car, that's when I noticed that the hood inner joints have rust and are not joint together properly with inner panel of the hood. Reached out to the dealership but they deny to fix this as it has been more than 36000 miles. At the dealership there was another person with 2025 Honda crv, I checked with the owner to let me see if his car had similar issue or not. Upon checking the hood his car's one of the joint was loose ( given that car is less than an year old so there was no rust.) Seems Honda is used some adhesive to stick the metal panels of the hood together which start to deteriorate over time. There are many crv owners who are having similar issue but the dealership resolves the issue for them given that they have less than 36000 miles on it. Honda does have "Rust Perforation Limited warranty" which is valid until 5 years, But for them to fix the car there has to be rust perforation aka hole in the panel inside out to fix it. Does this mean I have to wait for another 2 years and 5 months for the rust to progress and cause a hole in the panel inside out?? What if i start seeing the rust perforation right after 5 years. Honda will fix this for me or I have to pay out of my pocket to get it fixed. Also my car has never been in any kind of accident, it has the panel which came from the Honda Factory. Also it is not a flood vehicle either for it to start getting rust. Please see attached pics. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | The stirring wheel very stiff it's hard to drive smoothly. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,AIR BAGS | The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there was a warning light illuminated. The contact was unsure if any other vehicle had crashed into his vehicle. The driver-side air bag did not deploy; only the driver-side curtain air bag and the passenger-side air bags deployed. The contact was taken to the hospital by ambulance. The doctor diagnosed that the patient had sustained injury to the lower back; the L4 was severely damaged. The contact's chest and head hit the steering wheel. The contact underwent surgery and was scheduled for physical therapy. A police report was filed. The vehicle was towed to an unknown towing yard. The insurance company was notified and deemed the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 10,000 |
| Jun 2025 | STEERING,FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted on November 5th, 2024, and confirmed that parts would be available in January 2025. The contact called the dealer in January however, parts were not yet available. The contact then waited and contacted the dealer again in May 2025 and parts were still not yet available. The contact had not heard from the dealer since. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | 2023 CRV Purchased 04/20/2023 April 28, 2025, 51,109 miles. I was having misfires on start up but no warning lights. Then while driving down the highway the vehicle lost power and the dash lite up. I dropped it into S and put on my hazards. I was close to the dealership so I drove it directly there while on the phone with them. They said it was a bad spark plugs. Replaced the plug and reset the codes. Drove it for two more weeks. One morning upon start up every light on the dash was on and the sensor warnings were cycling. Called the dealership they said because the check engine light is solid and not blinking and I live close by to drive it in. Drove it in, dropped it off. Diagnosis: Blown Head gasket. Under warranty Might get it back within 4 days. 23hr 6,000.00 job. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | LEFT SIDE (DRIVERS SIDE) MIRROR VIBRATES AT HIGH SPEEDS. THIS CREATES A DISTORTION WITH THE INABILITY TO SAFELY JUDGE DISTANCES FROM OTHER CARS, ANY OBJECTS NEAR BY, MAKES ATTEMPTS AT LANE CHANGES UNSAFE. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | It feels difficult to steer at times, almost takes more effort. I am concerned it will continue becoming more difficult and result in an accident. Yes it’s available for inspection. Being unable to steer properly puts my safety, passengers safety, and the safety of my surroundings at risk. Unsure if it’s been reproduced at a service center. It has been inspected, not for this issue. There are absolutely no warning lamps or symptoms prior. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | The hood seems to wobble/shake during highway speeds. Very noticeable when wind speed is high. Seems to be a common problem with 2023 CRv Hybrids. There should be a recall to have hoods fixed since this is a major safety problem. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,VEHICLE SPEED CONTROL | I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new. | Crash: Yes Fire: No Towed | Unknown |
| Mar 2025 | STEERING | My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel and worm gear can rise, resulting in additional steering effort and difficulty, increasing the risk of a crash or serious injury.” I reached out 3 times and was lied too about part not being there. Just talked to Honda, they said part has been available for 2 month now. This is supposed to be done within 60 days, but I haven’t heard back for 5 to 6 months now. Everytime I call, there is no supervisor available and all techs are busy. I have 3 kids that ride in this car and need it fixed asap | Crash: No Fire: No | Unknown |
| Mar 2025 | VEHICLE SPEED CONTROL | The contact owns a 2023 Honda CR-V. The contact stated while parking the vehicle, while attempting to stop the vehicle, the vehicle accelerated unintendedly, drove over a curb and a sidewalk, drove over a bushy garden, and headed towards a parked vehicle across the sidewalk. The contact slammed on the brake pedal, and the vehicle stopped. There was no warning light illuminated. The contact stated that the annual check-up had been performed on the vehicle two days prior to the failure. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,900. | Crash: No Fire: No Towed | 4,900 |
| Mar 2025 | STEERING,STRUCTURE,UNKNOWN OR OTHER | I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticking sensation feels as though it has progressively been getting more pronounced in the past few months. This would certainly become a major safety issue if the steering wheel locks up completely at highway speeds. I have contacted the Honda Service Center at my local dealership regarding this issue. No warning lamps or messages appear on the dashboard and the latest Vehicle Health Report which I receive via email every month reports no issues. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | My local dealer has failed to remedy the defect on my vehicle within a reasonable period of time. It has now been 4 months since I first contacted my dealership about the issue but I have yet to be addressed. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE | The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away. | Crash: No Fire: No | Unknown |