Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
506 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
506 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 290
VISIBILITY/WIPER 24
UNKNOWN OR OTHER 20
ENGINE 17
SERVICE BRAKES 15
STRUCTURE 13
ELECTRICAL SYSTEM 12
POWER TRAIN 10
STEERING,LANE DEPARTURE 8
FUEL SYSTEM, GASOLINE 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | VISIBILITY | The contact owns a 2023 Honda CR-V. The contact stated that while driving approximately 30 MPH, there was a loud explosion on the passenger’s side of the vehicle. The contact discovered that the exterior passenger’s side glass mirror had suddenly shattered. The cause of the failure was not yet determined. The contact stated that no object had impacted the vehicle to cause the failure. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 11,000. | Crash: No Fire: No | 11,000 |
| Sep 2025 | POWER TRAIN | First incident. 9/20/2025: car went forward when gear shift was in reverse. I had pulled my car into space on a slight incline in a parking garage. The space inclined downward toward a wall. I needed to back my car back a few inches away from the wall. I put my car into Reverse and applied light pressure on the accelerator. The car moved forward. I applied the brake, visually inspected the shift lever to make sure it was in reverse, and applied light acceleration again. Again the car moved forward. I put the car in Park, turned it off, restarted it, and put it into Reverse again, at which point it worked. Second incident, 9/24/2025: car lurched forward when I removed my foot from the accelerator. In a different parking garage, on level ground, I was driving under 7 MPH when I needed to slow down as another car approached from the side. I lifted my foot off the accelerator to slow (but had not applied the brake) and the car lurched forward. I braked, took my foot off the brake, and the car worked normally. These incidents put my car at risk of collision with a wall and another car coming toward me, respectively. The system is available for inspection on request. It has not yet been inspected by anyone, but is scheduled to go to the dealer for inspection. I did not see any messages or warning lamps. | Crash: No Fire: No | Unknown |
| Sep 2025 | FUEL/PROPULSION SYSTEM | Dear Sir/Madam, I am writing to report a serious safety concern with my 2023 Honda CR-V All-Wheel Drive, regular gasoline version. On three separate occasions while driving at high speed on the highway, my vehicle suddenly lost power and the engine stalled without warning. When this occurred, the starter would not engage, the vehicle had no electrical power, and multiple warning messages appeared on the dashboard, including Emission System Problem and All-Wheel Drive System Problem. This type of sudden stall while driving at highway speed creates an extremely dangerous situation and puts both the driver and other motorists at serious risk. I am aware that Honda has issued fuel pump recalls for the 2023 CR-V Hybrid models. However, my vehicle is the regular gasoline version, and based on my experience, I strongly believe that a similar fuel pump defect exists in these models as well. I respectfully request that this issue be investigated as a potential safety defect, and that Honda initiates a recall for the regular gasoline CR-V models to address this problem. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | On [XXX], at approximately [XXX]. I was traveling down the [XXX] . It was a clear morning and the traffic was light. There were no warning signs or messages displayed prior to the glass shattering. It was startling as I was going 70-75 mph when this happened. While driving my 2023 Honda CRV Hybrid Sport on the morning of [XXX], the sunroof glass exploded. After the dealerships inspection, I was informed that repairs were not covered by warranty or recall. As stated previously it was a clear morning, the traffic was light and there was nothing near me that could have dropped on my roof and shattered my sunroof. I have included pictures for your review. On 9/15/25 at 11:30am I spoke to Honda Corporation customer service. I was informed that at this time there is no open warrantee for this issue. She stated it had been reported to Honda. If a pattern is shown they may open a warrantee, and she thanked me for reporting the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Car has, on more then one occasion, applied the emergency stopping breaks at times that may have caused an accident by themselves. Most often in heavier city traffic that can be unpredictable. Ie cars merging in quickly where they generally shouldn't | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | Subject: Vehicle Theft Due to Security Vulnerability – 2023 Honda CR-V Hybrid Vehicle Information: • Make: Honda • Model: CR-V Hybrid AWD • Year: 2023 Description of the Problem: I am reporting a serious security vulnerability in my 2023 Honda CR-V Hybrid, which was stolen [XXX] from a residential parking lot in Bayside Queens, NY. The theft occurred despite the vehicle being locked and parked in my parking area. The theft method likely involved bypassing the CAN bus system, a known vulnerability in modern vehicles. Honda later issued a product improvement notice regarding enhanced anti-theft software, which I received(8/26/25) after the incident. This suggests that the manufacturer was aware of the security flaw but did not proactively notify owners or offer preventive upgrades before thefts occurred. Will Impact: • Financial loss due to theft and insurance deductibles • Emotional distress and ongoing safety concerns • Time-consuming police and insurance procedures • Lack of timely manufacturer support or warning • Police report (NYPD case number: [XXX]) I urge NHTSA to investigate the security vulnerabilities in Honda CR-V Hybrid models, particularly regarding CAN bus access and lack of proactive anti-theft measures. I also request that Honda be required to issue formal recalls or mandatory software updates to prevent further thefts asap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to White Plains Honda on Aug.5. They called me on Aug.14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda North America, got a case number. On Aug 26 Honda NA said that they can’t help me. My car is at Honda CRV Sport Hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do | Crash: No Fire: No | Unknown |
| Aug 2025 | EXTERIOR LIGHTING | Vehicle: 2023 Honda CR-V EX-L Problem: Headlights – poor visibility Complaint Description: The LED headlights on my 2023 Honda CR-V EX-L provide inadequate illumination at night. The beam is shadowy with dark zones, making it difficult to see pedestrians, signs, and road hazards, especially in rainy conditions. Even after checking alignment, the visibility remains unsafe. Other drivers often flash their high beams at me, mistaking my lights for being too dim or misaligned. This design presents a significant nighttime driving hazard. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | I am writing to formally express my deep disappointment and concern regarding the reliability of my 2023 Honda CR-V Sport Hybrid, which I purchased with approximately 10,000 miles on it. The vehicle currently has around 85,000 miles and has already required major, unexpected repairs — most notably a head gasket failure, in addition to other mechanical issues earlier this year that totaled $2,000 out of pocket. The fact that a relatively new Honda with an excellent service history and primarily highway miles would require a head gasket replacement this early in its lifespan is extremely troubling and calls into question the long-term reliability of the CR-V Hybrid platform. While I appreciate that Honda agreed to cover the head gasket repair through a goodwill arrangement, this situation has caused me considerable stress, financial hardship, and a loss of confidence in the vehicle — and, frankly, in Honda’s reputation for durability. Further compounding this frustration, the vehicle has recently begun exhibiting renewed roughness and vibration at various speeds, despite recent service, and I remain worried that I’m going to be saddled with ongoing problems that I should never have had to deal with on a vehicle this new. As a loyal Honda customer, I expected better. I chose this vehicle specifically for its reputation, fuel efficiency, and dependability. What I’ve experienced instead feels like a breakdown of quality control and corporate accountability. I am now significantly upside down on a vehicle that I can no longer rely on with confidence — yet I cannot afford to walk away from it. | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE | Hood wobbles crazy while driving highway speed as if it is going to open or come out. Seem the outer panel of hood has rust by the joints where it is joined to the inner panel of the hood. Almost all the joints seem to be not joined well together. This is a structural body issue, car is less than 3 years old. And Currently I have about 55K miles on it. Noticed the hood wobble when it had less than 30,000 miles but upon checking under the hood there were no visible signs of defect. But recently(51K mile roughly) after a car wash I opened the hood to see the inside of the car, that's when I noticed that the hood inner joints have rust and are not joint together properly with inner panel of the hood. Reached out to the dealership but they deny to fix this as it has been more than 36000 miles. At the dealership there was another person with 2025 Honda crv, I checked with the owner to let me see if his car had similar issue or not. Upon checking the hood his car's one of the joint was loose ( given that car is less than an year old so there was no rust.) Seems Honda is used some adhesive to stick the metal panels of the hood together which start to deteriorate over time. There are many crv owners who are having similar issue but the dealership resolves the issue for them given that they have less than 36000 miles on it. Honda does have "Rust Perforation Limited warranty" which is valid until 5 years, But for them to fix the car there has to be rust perforation aka hole in the panel inside out to fix it. Does this mean I have to wait for another 2 years and 5 months for the rust to progress and cause a hole in the panel inside out?? What if i start seeing the rust perforation right after 5 years. Honda will fix this for me or I have to pay out of my pocket to get it fixed. Also my car has never been in any kind of accident, it has the panel which came from the Honda Factory. Also it is not a flood vehicle either for it to start getting rust. Please see attached pics. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | The stirring wheel very stiff it's hard to drive smoothly. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there was a warning light illuminated. The contact was unsure if any other vehicle had crashed into his vehicle. The driver-side air bag did not deploy; only the driver-side curtain air bag and the passenger-side air bags deployed. The contact was taken to the hospital by ambulance. The doctor diagnosed that the patient had sustained injury to the lower back; the L4 was severely damaged. The contact's chest and head hit the steering wheel. The contact underwent surgery and was scheduled for physical therapy. A police report was filed. The vehicle was towed to an unknown towing yard. The insurance company was notified and deemed the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 10,000 |
| Jun 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted on November 5th, 2024, and confirmed that parts would be available in January 2025. The contact called the dealer in January however, parts were not yet available. The contact then waited and contacted the dealer again in May 2025 and parts were still not yet available. The contact had not heard from the dealer since. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | 2023 CRV Purchased 04/20/2023 April 28, 2025, 51,109 miles. I was having misfires on start up but no warning lights. Then while driving down the highway the vehicle lost power and the dash lite up. I dropped it into S and put on my hazards. I was close to the dealership so I drove it directly there while on the phone with them. They said it was a bad spark plugs. Replaced the plug and reset the codes. Drove it for two more weeks. One morning upon start up every light on the dash was on and the sensor warnings were cycling. Called the dealership they said because the check engine light is solid and not blinking and I live close by to drive it in. Drove it in, dropped it off. Diagnosis: Blown Head gasket. Under warranty Might get it back within 4 days. 23hr 6,000.00 job. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | LEFT SIDE (DRIVERS SIDE) MIRROR VIBRATES AT HIGH SPEEDS. THIS CREATES A DISTORTION WITH THE INABILITY TO SAFELY JUDGE DISTANCES FROM OTHER CARS, ANY OBJECTS NEAR BY, MAKES ATTEMPTS AT LANE CHANGES UNSAFE. | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL/PROPULSION SYSTEM | Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | It feels difficult to steer at times, almost takes more effort. I am concerned it will continue becoming more difficult and result in an accident. Yes it’s available for inspection. Being unable to steer properly puts my safety, passengers safety, and the safety of my surroundings at risk. Unsure if it’s been reproduced at a service center. It has been inspected, not for this issue. There are absolutely no warning lamps or symptoms prior. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | The hood seems to wobble/shake during highway speeds. Very noticeable when wind speed is high. Seems to be a common problem with 2023 CRv Hybrids. There should be a recall to have hoods fixed since this is a major safety problem. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all | Crash: No Fire: No | Unknown |