Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
506 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
506 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 283
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 15
ENGINE 12
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | VEHICLE SPEED CONTROL,WHEELS,FORWARD COLLISION AVOIDANCE | At 9K miles excessive noise, sounds like a helicopter. Dealership confirmed all four tires were scalped, did an alignment and thought it might correct the problem. It has not, both the dealer and Corporate Honda refused to correct. Adaptive Cruise Control malfunction, major safety hazard. When engaged the car unexpectedly stops at all speeds on highway or rural roads, with no cars in sight in front of the vehicle. Have experienced multiple incidents or near rear end collisions because of abrupt braking. When brought to dealer they claimed they couldn't find any error codes, thought that maybe dirt was on the two radar sensing units... not the case, still continues to be an issue. Car turns off unexpectedly... on an on ramp to a highway, traffic was stopped. When traffic started moving the car turned off completely... warning light stated see dealer. Put the car in park and restarted vehicle, brought to dealer who claimed no error codes. All the above happened at the 9K miles, none of the major safety hazard issues were confirmed by the dealer or Corporate Honda. Am at a loss as to next steps. Please advise, thanks. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING,ENGINE,LANE DEPARTURE | AFTER CHANGING STEERING RACK ON THIS CAR, SOMETIME LANE KEEPING ASSITANCE AUTOMATICALLY ON IN BETWEEN HIGHWAY AND CAR TRY TO CHANGE LANE WITHOUT PRESSING ANY BUTTON LANE KEEPING ASSISTANCE AUTOMATICALY ON. ALSO LOSS OF POWER ON HIGHWAY | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | In December 2023 I had a hit and run to my vehicle. I tried to get to the other lane for that car not to hit mine but my steering wheel froze. I’ve been taking a look at my car to see if it had any recalls and I’ve even did a vin check to my vehicle to verify what was going on with my car and nothing was apparently wrong with my car it also passed the state inspection a few weeks ago I just didn’t know what was wrong. I just saw the news right now of the sticky gear recall. Due to this I’ve been suffering a lot of hardships my back hurts a lot and I have to work less because of the pain. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Nov 2024 | STEERING | We purchased the vehicle as demo from Honda dealer 2023. At about 9000 miles, noticed that while in a gradual curve on an interstate, there was a noticeable ‘stick and bump’ when making a minor steering correction. I likened it to pushing a straw through a lid – extra force needed then a sudden release. The force needed to overcome the stick was minor – only an ounce or so – but noticeable and disconcerting. I do not experience the issues at slower speeds nor in park and turning the steering wheel. I went to a local Honda dealer (not the dealer from whom we purchased the car) with a copy of t TSB 23-037 in hand. When I explained the issue to a Service Advisor, they had me drive with a tech in car. He said they had a stop sell order on many cars on their lot and parts were on backorder. I mentioned the sticky steering and he told me it just needs grease. Left car after drive and received text that car was ready. Asked if they were replacing gearbox and texted to me "Not replaced, there is an open recall on the vehicle having to do with insufficient grease in the steering gearbox from the factory. He performed the recall using a special tool to insert more grease" The recall does state there is a spring that should be replaced also. They did not mention that and Im concerned the tech told me the solution while in the car with me before diagnosing the issue I was having. My concern is the wheel 'breaking' left of right in and out of a turn at high speeds with winter approaching. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | (1) Recall Summary American Honda Motor Co., Inc. (Honda) is recalling specific 2023-2025 CR-V vehicles due to a defect in the steering gearbox worm wheel. This improperly produced component may swell during use, which compromises the grease film thickness between the worm wheel and worm gear. Furthermore, the worm gear's spring preload was set too high, escalating the sliding force between these parts. Consequently, the combination of reduced grease film and increased friction leads to greater resistance during steering. Safety Risk The heightened friction between the worm gear and worm wheel results in increased steering effort and difficulty, significantly elevating the risk of a crash or injury. (2) Recall Summary American Honda Motor Co., Inc. (Honda) is urgently recalling certain 2023-2025 multi-model year Honda vehicles due to critical defects in the high-pressure fuel pump. The improper production has led to the formation of cracks at the solenoid core component, which can result in a dangerous fuel leak during operation, especially in lower mileage vehicles. Safety Risk The presence of a fuel leak poses an extreme risk, as it can ignite in the presence of an ignition source. This scenario significantly heightens the risk of fire, crash, or serious injury, demanding immediate attention and action. I contacted the American Findlay Honda Management Department in Henderson, Nevada, only to be hit with a stark refusal; they will not place me in a new 2025 Honda CR-V Hybrid Sport Touring. As a long-time customer, I felt utterly bewildered and crushed by this response. Just weeks ago, they aggressively pushed this specific vehicle to me, fully aware that significant recalls were on the horizon. This is not just terrible news—it’s a blatant betrayal by management! I am seriously contemplating legal action against American Honda and Findlay Honda in Henderson, Nevada. Their actions scream deceit and predation; they are nothing less than crooks and sharks | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | On several occasions the automatic emergency braking system on my vehicle has engaged for no reason. The vehicle applies the brake quickly with nothing in front or to the side of the vehicle. This sudden braking has almost caused me to be rear ended and has also caused a slight case of whiplash. I’ve contacted my Honda dealer and while they say they’ve had complaints I am told there’s nothing in the works to remedy the issue. I was told to clean my vehicle front sensors (which were not dirty at the time of these instances) and that’s all I could do. This has happened multiple times throughout my ownership of this vehicle with the last incident occurring in late September of this year. | Crash: No Fire: No Injuries: 1 | Unknown |
| Oct 2024 | STEERING | March 2024 - Brought vehicle to local Honda dealership, car is diagnosed with a power steering column issue that is affecting tons of Honda models 2022-2024 across the U.S. This issue was not a recall at the time. Estimated 6 months for the part to come in, I open a case with Honda corporate. Since, dealer has refused to do the work on my car, despite it being under warranty. Dealer refuses to communicate with me. This issue has now been made a recall and Honda has confirmed my VIN is affected (worm wheel). New Honda dealership is not taking appointments to provide recall services, they will "call us when parts come in" and are not taking any information about the customer, so how can they call? Said it could be months before the part comes in. I have not been provided a loaner or any productive assistance. This is a 2023 CRV with less than 30k miles and I cannot drive it safely. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,FUEL/PROPULSION SYSTEM | I went into the Honda of Seattle dealership to repair the #QJT 2023-25 CR-V EPS Grbx Greasing Saf Rec (NHTSA#24V-744) and the #PJW 2023-25 Multi-Model High-Pressure Fuel Pump Stop Sale (NHTSA#PENDING) issues. The service desk informed me that no work could be performed until the parts are delivered to the dealership. I purchased the vehicle from this same dealership. My car sputtered and lost speed for several seconds during a drive in Summer 2023. I had to let go of the gas before the car returned to normal operation. I did not know it at the time but it was most likely caused by the fuel pump defect. I thought it was related to one of the other 2 recalls for the vehicle around the same time. There were many cars driving near me. We were going around a curvy and windy road. I must move from Seattle to Oklahoma City immediately. However, I can't now since it is unsafe to drive my vehicle with a fuel pump and steering defect. I'm unable to extend my accommodations in Washington and so may be forced to drive a long distance in an unsafe vehicle. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,FUEL SYSTEM, GASOLINE | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact also noticed a strong gas-like smell coming from the vehicle with no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. Parts distribution disconnect. | Crash: No Fire: No | 7,500 |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | While driving my vehicle in snowy conditions, my vehicle slammed on the brakes and sensed a collision. The sensors were covered with snow, and typically, the sensors will turn off when they are obstructed. At the time I was going 30-35 MPH in 1-2 inches of snow and my vehicle detected a possible collision and auto-braked, bringing me to an immediate stop. Should there have been a vehicle immediately behind me, I would have been rear-ended and the vehicle behind me would not have had time to react due to the snow conditions. I cannot stress how dangerous this is while driving in adverse conditions with other vehicles around you to have your vehicle come to an immediate stop. This continued to happen 4 more times at while driving at lower speeds, during turns, driving in parking lots. Each time the system will state something related to forward collision avoidance and the giant "BRAKE" sign will flash in my dashboard. I no longer felt safe driving my vehicle in the snow due to this auto-braking system. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY/WIPER | Drivers side door mirror vibrates while driving. Causes issues when looking at it when checking for traffic etc. This has been reported and verified by dealer. This is a known issue by Honda and has been reported by other Honda owners. Dealer told me that Hona is aware but mirrors are back ordered and no time table for repair. This is a safety item. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY | The windshield wipers do not remove water and always leave a film. This film will not go away with defrost, extra cleaning, washer fluid. I replaced the blades and still the reflective film remains. It is extremely hazardous to drive because all light reflects off the film and horribly impairs vision. Honda refuses responsibility. Also, the washer fluid does not clean windows either. Dust also becomes highly reflective with light and horribly impairs vision. Someone needs to fix this asap or there will be multiple accidents. I am not the only one with this dangerous problem. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | When driving at speeds of 40+ mph, I am experiencing stickiness from the steering wheel when attempting to turn the wheel. The steering wheel feels like it is stuck for a second when you start to turn the wheel and then it will turn as normal. This is happening consistently for about 2 months now. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION | At startup, routinely see the following messages: Lane keeping assist problem Road departure mitigation system problem Collision mitigation breaking system problem I have taken the car into multiple Honda dealers this year to fix the issue. The first told me I needed to have the Body Control Module replaced, and that the can could try and communicate with the key fob constantly, risking battery drain and posing a safety issue. The part was replaced, but the issue persisted. I then opened a case with Honda corporate, Case #: 14639406. This dealer said there was a "short" in the multipurpose camera and replaced that part. 2 months later, the issues came back. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | A week ago the steering system started malfunctioning on my 2023 Honda CR-V. While driving on straight and level highways at between 35 to 60 mph, the steering wheel seems to be "sticking" or encountering an obstruction causing occasional overcorrection resulting in almost hitting traffic in the adjacent lane, especially on narrow roads. There are no warning lights or messages related to this condition. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | The steering is sticking and feels loose. Sticking feels like a ratchet. We have only 6000 miles on our car. This issue started about 500 miles ago. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM | The vehicle's 12V starting battery was completely discharged after sitting unused for 3 weeks. The vehicle was stored indoors during the month of August 2024. The vehicle was located in Minnesota. The 2024 August MN monthly average temperature was in the mid 70's F. The discharge happened again after the vehicle was jumped and run. See the attached dealer invoice for additional details. The vehicle was taken to the local Honda dealer. No problem found. The dealer stated this is normal vehicle behavior. The vehicle was purchased in May 2023 and has less than 14,000 miles. I believe this is a safety issue because I don't trust the vehicle to start after very short storage periods during the winter or as the battery reaches the end of its service life. The loss of battery reserve capacity is 50% at -20F and 20% at 0F. An industry accepted norm for the service life of a 12V battery is that it reserve capacity has decreased to 40% of new. I worry that the vehicle may not start after less than one week of storage under these conditions. Honda Corp. does not publish battery storage guidelines in the owners manual. Honda Corp. and the dealer were requested multiple times to produce documentation on battery storage guidelines. They were unable or unwilling to do so. The Honda dealer did not provide education on vehicle storage as part of the sales process. I do worry about being stranded in our harsh upper Midwest winters during potentially life threatening temperatures. I firmly believe this issue is a design defect with either the vehicle's power management strategy, the battery sizing, or a combination of both. I request your help to investigate this issue and have Honda provide a corrective action. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | I was driving over a bridge and the steering seemed to lock in place. I could not move to the right or left, the steering wheel felt "stuck". I then proceeded to a rotary and was steering to the left but the car seemed to go to the right and would not allow me to continue to the left. Again the steering wheel felt stuck and was very difficult to move. I have had a few other incidents when I felt the car was moving to right or left making it difficult for me to steer. I had assumed it had to do with lane assist but I do not usually have this feature turned on. The vehicle has not been inspected by manufacturer, police or insurance. There was no warning lights. This issue began a few week ago, end of August 2024. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | At highway speeds the steering wheel almost feels like it locks in place and need to give it a tug to get it to move. The steering wheel does not feel fluid, more mechanical like gears are locking up. I am afraid it may completely lock up and I will not be able to control the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2024 | STRUCTURE | At high speeds, hood vibrates and moves abnormally up and down. The hood wobbles at highway or interstate speeds | Crash: No Fire: No | Unknown |
| Sep 2024 | VEHICLE SPEED CONTROL | The contact owns a 2023 Honda CR-V. The contact stated that while his wife was driving at 15-20 MPH and attempting to come to a complete stop, the vehicle suddenly accelerated on its own. As a result, the driver briefly lost control of the vehicle before coming to a complete stop by intentionally running into a curb on the side of the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V588000 (Power Train), but the VIN was not included. The vehicle was not repaired. A police report was filed, but no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 16,000. | Crash: Yes Fire: No | 16,000 |
| Aug 2024 | UNKNOWN OR OTHER | I purchased a 2023 Honda CR-V LX from Serra Champaign Honda on August 9th. As soon as I drove on the highway, I noticed that the side mirrors were shaking excessively. The driver's side mirror shakes violently at speeds above 50-60 mph, while the passenger side mirror shows minor vibrations at speeds above 70 mph. This causes a severely distorted view, leading to dizziness and nausea, making driving extremely difficult and dangerous. Additionally, the problem is exacerbated at night due to the lights. I was extremely frustrated and upset upon discovering this issue immediately after purchasing the vehicle. I have found that many other customers are experiencing the same problem, and I have learned that there is no recall issued yet. I am reporting this issue to Honda for urgent attention. What component or system failed or malfunctioned, and is it available for inspection upon request? The side mirror has issues. It is available for inspection upon request. How was your safety or the safety of others put at risk? Driving at high speeds on the highway made the vehicle very dangerous due to the excessive shaking of the side mirrors. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the issue to the dealership, and they acknowledged it but mentioned that it has not been officially recalled yet. They said they would check what can be done under warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The Honda dealership service center has examined the vehicle, but the issue cannot be fully understood without driving the car at high speeds. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The severity and danger of the problem can only be realized through actual driving. | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING | Steering is sometimes sticky with the steering wheel reluctant to return to the centered position at low (10MPH) and moderate speeds (30-45MPH). Additional modest force is needed to overcome the stickiness to drive the vehicle normally. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | See attached document for complaint | Crash: No Fire: No | Unknown |
| Aug 2024 | VEHICLE SPEED CONTROL | The contact owned a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact stated that the failure occurred while driving on a busy four-lane highway. The contact stated that at one point the vehicle was on two wheels to avoid crashing into a truck. The contact stated that his foot was on the brake pedal during the failure. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The was afraid of driving the vehicle and the vehicle was traded-in. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,472. | Crash: No Fire: No Towed | 22,472 |