Complaint volume
385 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 GMC Sierra Complaints
385 consumer-submitted complaints on record for the 2023 GMC Sierra, grouped by component category.
385 Total complaints
5 Crash reports
2 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, structure, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 35 complaints, with an average reported failure mileage of 28,649 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, structure, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 GMC Sierra complaints?
5 Crash
2 Fire
1 Injury
0 Fatality
11 Towed
0 Medical attention
What are the most common 2023 GMC Sierra complaint categories?
ENGINE 120
STRUCTURE 44
POWER TRAIN 40
UNKNOWN OR OTHER 23
ENGINE AND ENGINE COOLING 18
ELECTRICAL SYSTEM 16
POWER TRAIN,ENGINE 14
ENGINE,FUEL/PROPULSION SYSTEM 7
FUEL/PROPULSION SYSTEM 6
EXTERIOR LIGHTING 5
385 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | POWER TRAIN | Vehicle was in for routine service, oil change and tire rotation. Per the published engine recall bulletin [Manufacturer Recall Number N252494000] the recall directs the technicians to check for a DTC and if not present to drain and replace filter and oil using 0-40W oil, to replace the oil filler cap with new oil specification labeling, and provide a corrected page for the owners operating manual. All very simple steps. There is absolutely no reason for this check and service not to be performed during routine maintenance. GM is dragging their feet on performing a critical recall and should be held accountable for slow walking this recall. Servicing dealer claims they had ZERO 0-40W oil in the entire dealership. I can go to Walmart and get cases of this oil. Replacement Filler Caps, which must be replaced can be quickly produced by the tens of thousands if desired, which apparently is a very low priority for GM. Servicing dealer was Heritage GMC, Rockwall, TX. Desired outcome is to require completion of all outstanding recalls if the vehicle is presented for servicing regardless of reason. Further, to specify a definitive timeline to complete any outstanding recalls and have that information communicated to each owner. Manufacturer Recall Number N252494000 has not been completed at this time. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | My vehicle has the 10l80 transmission. It experienced shuddering as well as several rear wheel lock ups at highway speeds. The vehicle is now out of service, since May 19 2025. I have been told there is no answer to shipment of replacement parts. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | My 2023 GMC Sierra AT4 with the 6.2L L87 engine is showing signs of premature engine issues despite passing the recall inspection. I hear persistent lifter chatter, which is known to be a precursor to catastrophic failure in these engines. I no longer feel safe driving this vehicle due to the known defect with the crankshaft, rods, and valvetrain. GM issued a recall, but it appears to be incomplete and does not address the underlying issue in many vehicles, including mine. I am worried about sudden engine failure and safety while driving. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | After 1-year to date of the first time the engine seized up in 2024 and was replaced with another motor. Then around father's day weekend I went to accelerate on highway and it studder and service symbols for traction control and ESC service popped up. It shook and vibrated while running. The same dealership shop that replaced it last year stated that rods and such have failed. After not resetting the mileage on the dash board for the miles on the truck or extending the warranty on the AT4 2023 model I was skeptical as it ran rough to begin with. I was told that everything is as should be when talking to them in Jan/Feb 2025. Now we're here at the shop AGAIN. the Mechanic at the dealership the first time stated that he mentioned to the manufacturer that the issues he is seeing is tied to the motor and oil transferring and he is not surprised there are the issues but the manufacturer shrugged it off. So, after having the vehicle in my possession for 2 years, I'm having the motor replaced twice in one calendar year and without a vehicle combined and counting 2.5+ months. GMC knew about the issues and decided not to address them. I loved the truck but there were too many issues and it was my first GMC and will be my LAST. I WAS a big Chevy guy most of my life.. Now I'm considering a RAM.. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The engine failed while pulling my camper over a mountain pass. This resulted in me being stranded along side the highway with the vehicle impeding traffic. The area the vehicle broke down had no cell phone service to call for help. This engine was a replacement engine and failed with only 20,000 miles. This vehicle is effected by the recent recall the GM issued on all 6.2L engines. The were not indications the engine was going to fail. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | Tailgate opened several times without being prompted. Once while driving, two times while in park. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Driving on the highway under normal driving condition, my check engine light came on and said service transmission. This then put the truck into "limp mode" and I was stuck going 60mph in a 75mph zone. Dealership scanned and found that the coolant sensor control flow valve is faulty. This part is in such demand for these vehicles that it is unknown when the part will be in. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Vehicle's 10 speed transmission on numerous occasions has locked the wheels at high rates of speed on the highway, causing the vehicle to veer across several lanes and almost crash. Vehicle will not always engage in drive selection causing a filed accident while trying to go from reverse to drive. | Crash: Yes Fire: No | Unknown |
| Jul 2025 | ENGINE | Engine code P1098 indicating failure of Cooling Control Valve (CCV) at 2.5 years old, 49k miles. Display on dash indicates acceleration reduced warning, fan in engine bay running at high level while actual temperature reads normal. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Unknown timeline for recall repairs. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | Diagnostic: Video Processing Module includes replacement and reprogramming and calibrations Diagnostics when referred to in an automotive sense is the various testing done on the automobile to ensure safety and proper engine functioning. These tests are done with different sensors, computers and machines to establish a “cause and effect” relationship between what is working and what is not working with the automobile. The forms of diagnostics can range from brakes, to air conditioning, to suspension and many more. PARKING GUIDELINES ON SCREEN DO NOT WORK AND THERE IS A BLUE HOUR GLASS ON SCREEN. $2,200 estimate to repair. | Crash: No Fire: No | Unknown |
| Jul 2025 | STRUCTURE | The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on the highway at 70 MPH, the front grill deflector detached and became airborne and struck the windshield, causing a crack. The grill deflector also struck the vehicle behind the contact; however, no damage was caused. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the deflector was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V060000 (STRUCTURE); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. | Crash: No Fire: No | 70,000 |
| Jul 2025 | ENGINE | Engine defect where engine can fail during travel. There is no known solution or proper notice given to me of any kind. | Crash: No Fire: No | Unknown |
| Jun 2025 | STRUCTURE | The chrome grille deflector detached yesterday while on the interstate and landed in traffic behind me. GM recall number N242490120 does not cover my vehicle, but the same thing is happening to newer models. GM says they won't cover my vehicle under the recall. Can this recall be extended to newer models? | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | I was going camping and pulling a small 20 ft trailer with my spouse and 4 young kids in the car when the truck stopped accelerating and would not go over 30 mph on the freeway and the fan started running. There was no warning light on the dash. I was then stranded 2 hour from home with my kids in a gas station parking lot and had to have the truck and trailer hauled home. | Crash: No Fire: No | Unknown |
| Jun 2025 | STRUCTURE | The tailgate opened without being released | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Recall N252494000 GM has known about this issue since January (at least) and issued a recall in April. The attached form indicates they are recalling my vehicle but they are unable to repair it. This reduces my value and potentially leads to serious accident and serious injuries. How can GM get away with this? It is a BIG DEAL for a customer to have their vehicle recalled for safety issues like this but not have the manufacturer come out with a fix? What are we as customers to do? Wait until we or someone we love are injured or killed? Please, act quickly! Perhaps a full value buyback offer? Or actually replace the engines that they already know are defective. Changing the oil viscosity as indicated at various online sites DOES NOT FIX THE PROBLEM. Please advise what recourse I should seek. Thank you very much! | Crash: No Fire: No | Unknown |
| Jun 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The vehicle was restarted; however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 11,250. The VIN was unavailable. | Crash: No Fire: No Towed | 11,250 |
| Jun 2025 | ENGINE | The original engine in my 2023 GMC Sierra 1500 (6.2L L87) failed in November 2023 at only 2,872 miles. The dealership diagnosed engine knocking and discovered a damaged thrust bearing and crankshaft with metal debris throughout. The engine was replaced under warranty. In April 2025, GM issued Safety Recall N252494001 for the same engine model due to connecting rod and/or crankshaft manufacturing defects. According to GM’s bulletin, engine failure can result in sudden loss of propulsion and increase the risk of a crash. Despite already experiencing this failure and being within the affected model year and engine range, I have been told the recall remedy is not available to me because the campaign applies only to dealer inventory vehicles, and my recall status remains "Recall Incomplete: Remedy Not Yet Available." I requested a safety inspection of the replacement engine, but GM has refused, citing the incomplete status. When I escalated to GMC Customer Care, I was told they could not confirm whether my truck is safe or unsafe to drive. This is after already being stranded once with a family vehicle that cost nearly $80,000. I frequently drive with my family and feel I am being left at risk. GM appears to be prioritizing unsold vehicles while leaving current owners without support or assurance. The current engine has not yet failed, but I have no confidence it is safe, especially as it may include the same defective components described in the recall. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | The tailgate automatically opens when I open the driver door. There is a recall on this for GMC Sierras, same model and year but were manufactured in Canada. This is happening to my vehicle but because it is manufactured in USA it is not part of the current recall. PLEASE recall the USA trucks too. Dangerous! | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | while traveling at 45 mph, vehicle starting jerking violently and lost most power. the engine began rattling very bad and extreme noises came from engine compartment. | Crash: No Fire: No | Unknown |
| Jun 2025 | STRUCTURE | The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving 75 MPH on the interstate, the upper lip of the front grill detached and flew over the windshield into oncoming traffic. The driver was unable to retrieve the part. There were no warning lights illuminated. The contact called the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The dealer informed the contact that the part was on backorder. The vehicle was not diagnosed or repaired. The contact called another local dealer, Ross Downing Chrysler Dodge Jeep Ram (500 Westin Oaks Dr, Hammond, LA 70403) and was referred to the manufacturer for assistance. The manufacturer was contacted and confirmed that the VIN was not under recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |