Complaint volume
385 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 GMC Sierra Complaints
385 consumer-submitted complaints on record for the 2023 GMC Sierra, grouped by component category.
385 Total complaints
5 Crash reports
2 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, structure, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 35 complaints, with an average reported failure mileage of 28,649 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, structure, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 GMC Sierra complaints?
5 Crash
2 Fire
1 Injury
0 Fatality
11 Towed
0 Medical attention
What are the most common 2023 GMC Sierra complaint categories?
ENGINE 120
STRUCTURE 44
POWER TRAIN 40
UNKNOWN OR OTHER 23
ENGINE AND ENGINE COOLING 18
ELECTRICAL SYSTEM 16
POWER TRAIN,ENGINE 14
ENGINE,FUEL/PROPULSION SYSTEM 7
FUEL/PROPULSION SYSTEM 6
EXTERIOR LIGHTING 5
385 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | ENGINE | While driving vehicle I received a message on the dashboard, "Reduced acceleration, drive with caution" and then the check engine light came on. Took the vehicle to local Autozone to get code read and was told "P1028" was the error code. Schedule an appointment with local GMC dealership for diagnosis. After three days dealership told me that the technician has diagnosed my truck with faulty "Engine Coolant Control Valve". I was told the part is backordered with no ETA. Asked for a loaner vehicle while truck is waiting repair and was told there was nothing available. When asked about what I should do transportation, dealership told me I could come pick up the truck and drive it until part arrived but I would need to watch for further engine issues as the engine could overheat. How do you tell a customer to just continue driving a vehicle with a known issue. Additional fear is what if additional harm is caused and because I drove the vehicle with a known issue they won't cover the cost of repair? This all seems fishy and unfair as a consumer. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The coolant control valve needs to be replaced. My estimated time to get the truck back is 1-2months. This appears to be a common problem. And its not covered under warranty | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Transmission Valve Body physical failure causing jerking and abruptly reducing speed to 30 MPH. Vehicle is available for inspection Safety of driver and passengers included abrupt deceleration changes risking physical injury to persons and sudden loss of control of vehicular speed/acceleration risking accident/collision with or by other vehicles. Vehicle has been inspected by dealership and is awaiting new part for 100+ days Warning indicator for service check illuminated but then reset and turned off without incident. Issue with driving occurred with second incidence of service check warning, and vehicle was taken in for inspection/service. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | On June 1 my 2023 gmc sierra 1500 6.2 began making a grinding and knocking sound on the engine no previous warning or symptoms. I believe it's a problem related to the engine recall so on June 2nd I took my vehicle to the dealership Brown Chevrolet of Eagle Pass TX where I was told that it would be about two weeks for them to get to it. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | My GMC was listed under a recall that came out in 4-24-25. This issue can cause loss of propulsion to my vehicle and can cause serious risk of injury or an accident if the issue does occur. I tried to call my local dealer in Auburn WA to address the recall and was told there is no fix as of yet. Because of how serious this issue can be I’m shocked GMC is dragging their feet on a fix. I think this needs to be looked into and expedited to avoid injury. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | I was driving and without warning the engine stopped. Luckily I was on a neighborhood street and was just left in the middle of the road without incident. However, if I was turning on a left into traffic or on a major highway I would hate to think what would of happened. Again, this motor gave zero indication it was going to fail. It did not knock etc. Truck is currently at the dealer waiting for a new engine. This recall will lead to fatalities if others fail in this manner. | Crash: No Fire: No | Unknown |
| May 2025 | FORWARD COLLISION AVOIDANCE | The active cruise control does not appear to be able to be completely turned off, you can only cancel a particular speed you have set. I have experienced multiple times in a parking lot situation when trying to park that as steering wheel was spinning, it is very easy to hit the toggle switch that sets/resumes the cruise control, at that point vehicle may acclerate to the set point as you are trying to park. You must quickly either hit the cancel button or the brake to disengage the cruise control that you have no intention of engaging. Although I have been able to get the situation under control, had another moving car or pedestrian been close by, not sure if I would have same result. I have gone through the operating manual provided with the vehicle, and from what I can tell, there is nothing in the manual that even tells you how to operate the active cruise control. It seems like there needs a “system off switch” so the set/resume button is not active, until the system is turned on. I have owned many GMC Products, and none have had the design where the toggle switch sticks out from the steering wheel and is easily inadvertently engaged. Usually the controls are flat/smooth like the “cancel” button on this vehicle…….which can’t easily be engaged accidentally. Luckly, I have not had a crash or injured a pedestrian | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 35-50 MPH, the message "Service Engine Soon" was displayed. Additionally, the power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the gear shift control module had failed and needed to be replaced; however, the part was not available. The vehicle was then towed to Parkway Chevrolet (25500 TX-249, Tomball, TX 77375; where the gear shift control module was replaced. Additionally, the contact stated while driving 35-40 MPH, the vehicle was sputtering. The contact was unaware of a warning light being illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM needed to be updated, and an unknown part needed to be installed for transmission cleaning. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 21,000. | Crash: No Fire: No Towed | 21,000 |
| May 2025 | ENGINE | The engine cooling control valve malfunctioned while driving and limited acceleration making it hard to move out of the way of driving traffic. The dealer has confirmed all is this and inspected and they are unable to get the part to replace it because of a national bank order. No warning lights until part failure. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Engine misfire, bringing vehicle to low speed. Safety was a main concern, while I was on a highway and could not maintain a flowable speed with other vehicles. The problem was confirmed by the dealer on 4/25/25 milage 77681, repaired. Then happen again on 5/9/15 milage 79091, repaired and confirmed again by a different dealer. There were no pre-warnings, once it happen all warnings went on. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Coolant bypass valve went out. The safety was questionable as the truck reduced speed rapidly makes the cars behind at risk. The problem is constant because my truck is not the only one in the shop for it. Only the dealership has inspected the truck. I bought my truck used so not sure if it appeared before I bought it but I only had my truck a week before it was in the shop. Waning lights came on and would only go off with a code reader/clearer. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Engine failed. We had just passed a semi truck when the engine lost all power. Problem was confirmed by Hart Motors (the delearship the pickup was purchased from). Vehicle was inspected by the dealership. No warnig lights or any symptoms pior to the engine failing. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | Subject: Urgent Safety Concern – Widespread Failure and Nationwide Backorder of OnStar Module (GM Part No. 86803964) Dear NHTSA, I am writing to formally raise a serious concern regarding a widespread and well-documented failure of the OnStar module (GM Part No. 86803964) in 2023 GMC Sierra vehicles and potentially other GM models. I own a 2023 GMC Sierra equipped with this module, which has failed, rendering my vehicle’s entire instrument cluster completely inoperative. All screens, including the digital gauges and essential driver information displays, are blacked out, leaving the vehicle in an unsafe and non-drivable condition. After contacting numerous GM dealerships across the country, I have discovered that this part is on national backorder, with over 4,000 units reportedly pending. I have also learned that the part number has been superseded multiple times, suggesting an ongoing and unresolved issue. To make matters worse, Specmo is reported to be the sole refurbisher and distributor of replacement modules, further limiting availability and delaying resolution. This issue directly affects vehicle operability and driver safety. The inability to access critical information such as speed, fuel level, warning indicators, and system diagnostics significantly increases the risk of accidents and vehicle malfunctions. Given the scale of this issue and its impact on public safety, I urge General Motors, relevant regulatory bodies, and consumer safety agencies to investigate this matter thoroughly. A recall, expedited solution, or broader communication to affected customers appears necessary at this stage. | Crash: No Fire: No | Unknown |
| May 2025 | STRUCTURE | The chrome front grill deflector is loose and feels like it is going to fly off at any moment. There have not been any accident or collision with the vehicle for this to be my fault. I know all the 2022 GMC Sierras got recalled for this issue but dealership said my vehicle isn’t covered even though is the same issue | Crash: No Fire: No | Unknown |
| May 2025 | STRUCTURE | While driving down the interstate the upper grill piece broke off. The mounting tabs holding the piece broke. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at speeds of 70-75 MPH or faster, the vehicle failed to accelerate or downshift without warning. The RPM increased; however, the vehicle failed to accelerate. The vehicle hesitated and jerked while changing gear. The dealer was contacted and diagnosed that there was metal in the oil which could cause engine failure. The dealer had performed several firmware updates; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 41,000. VIN tool confirms parts not available. | Crash: No Fire: No | 41,000 |
| May 2025 | VISIBILITY/WIPER | Windshields are not standard made and chip/crack easily. I’ve had 3 chips occur. Please check quality and thickness. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE,FUEL/PROPULSION SYSTEM | We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Truck lost all power while towing a trailer driving on the highway. Got it over to the side of highway and lost all power and wouldn't start after parking. Dealership jad truck for over 6 weeks and replaced the motor and would not reset the milage due to manufacturer not allowing it. Since then my rods have a knocking noise occuring while vehicle is running and doesn't sound normal. Rubs rough since the engine replacement. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Engine failure at highway speed. My wife and I were driving approximately 65 miles per hour when suddenly my vehicle engine RPMs shot up but I lost all engine power and the truck became inoperable. Stranded out of state. No loaner or safe alternative transportation offered. No repair timeline provided. GM Case #: 9-15084178121. GM Customer Care provided no help whatsoever. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself. | Crash: Yes Fire: No Towed | Unknown |