Complaint volume
384 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 GMC Sierra Complaints
384 consumer-submitted complaints on record for the 2023 GMC Sierra, grouped by component category.
384 Total complaints
5 Crash reports
2 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, structure, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 35 complaints, with an average reported failure mileage of 28,649 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, structure, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 GMC Sierra complaints?
5 Crash
2 Fire
1 Injury
0 Fatality
11 Towed
0 Medical attention
What are the most common 2023 GMC Sierra complaint categories?
ENGINE 120
STRUCTURE 44
POWER TRAIN 39
UNKNOWN OR OTHER 23
ENGINE AND ENGINE COOLING 18
ELECTRICAL SYSTEM 16
POWER TRAIN,ENGINE 14
ENGINE,FUEL/PROPULSION SYSTEM 7
FUEL/PROPULSION SYSTEM 6
EXTERIOR LIGHTING 5
384 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Truck will down shift and transmission will slam, super hard. feels like i hit something. almost causing accident. dealership refuses to service my truck or even take a look at the transmission because "its not broken yet" in their words " it needs to fail before they can service it or even look at it, because they wont get paid." I have expressed my concerns about this safety issue and at this point they are being negligent. My truck is a 2023 gmc sierra 1500 with 3.0 duramax . still under warranty with only 35k miles. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The vehicle has suffered repeated systemic electrical failures all while being under 8,000 miles. What component/system failed? Power distribution/fuse block, starter, fuel pump control module, horn circuit, body control module, instrument cluster, and charging system. Error codes documented include P0627 (Fuel Pump Control Circuit), U0100 (Lost Comm ECM/PCM), B1325 (Control Module Power Low), U0140 (Lost Comm BCM), and B1000 (ECM fault). All repairs are documented by the dealer, and the truck remains available for inspection. How was safety at risk? The truck lost propulsion at speed, emitted smoke from the engine bay, and became disabled in traffic, placing my family, including my toddler, in immediate danger of collision and fire. Electrical defects also disabled horn and instrument cluster, removing critical warning and signaling functions. These electrical issues have been ongoing for months and GM refuses to replace and can't seem to fix it. Has it been confirmed? Yes. Each failure was diagnosed and confirmed by an authorized GM dealer. Components replaced include fuse block, starter, fuel system computer, horn assembly, and cluster. Despite repairs, issues recur. Inspected by others? GM corporate case managers are aware and have acknowledged defects, though they have refused to issue written determinations. Insurance has not yet been involved, but records are available. The dealer has attempted to repaid more than 4 times with no success. Warning lamps/messages? Yes. Prior to and during failures, vehicle displayed repeated “Service Electrical System,” “Low Voltage,” and communication fault codes. Cluster intermittently blacked out. Smoke in engine bay indicated immediate fire hazard. Cumulative out-of-service days exceeding 20. The failures pose unacceptable risk of fire, sudden propulsion loss, and loss of critical safety functions. I have ALL calls with GM recorded and transcribed as I am in SC (single party recording state) and can provide those. | Crash: No Fire: Yes | Unknown |
| Sep 2025 | ENGINE,FUEL/PROPULSION SYSTEM | To All Concerned, I scheduled my vehicle for routine maintenance, but more importantly, I scheduled my check engine light indicator logo to be activated. Following the maintenance and testing of my engine, the dealership informed me that my vehicle passed. For that matter, they put me right back on the road for the check engine light to come on the following morning, and it's still on and off as it pleases. During these very dangerous and extreme manmade and natural disasters GMC seems to think I will have peace of mind because they added an additional 5000 miles to the warranty. What good is that gonna do when for: 1. We arent safe… every scenario you can imagine. 2. Can't travel anywhere in confidence in my vehicle, because they hope I don't breakdown. 3. They gamble with my and other safe driver lives trying to save money. Our vehicles are two-ton vessels capable of creating all kinds of mess. 4. I bet if I don't pay GMC coming for their property so expect the same in return. 5. You can't make this right because my vehicle just tg the dealership two days ago. Please get to the bottom of this a save me the time, aggregation, and hassle of someone trying to convince me I'm fine… well Im not. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | STRUCTURE | The upper part of the grill detached on my 2023 GMC Sierra 1500 while going 65mph on the higway. The part is about 4 inches wide by 6 ft long. People behind me in traffic were swerving and dodging to avoid hitting it. GM knows about this problem (see safety recall #N242490120), but the scope of the affected vehicles is incorrect, so my truck is not included. There were no signs that the part was going to fail before hand. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | On [XXX], at approximately [XXX], while driving northbound on [XXX] between [XXX] and [XXX] (Austin, TX) at roughly 65 mph, I suddenly heard a loud cracking and popping sound from the front of the vehicle. As I began to ease off the gas, unsure of what was happening, I observed what appeared to be a black object quickly shoot upward from the front driver’s side of the vehicle while traveling at highway speed. I immediately took the next exit [XXX] ) to assess the situation. I had no idea what to expect; my mind kept jumping to either hitting road debris or maybe even a blowout. To my astonishment, once I was safely on the side of the road and out of my vehicle, I noticed that the front left fender flare had completely detached from the vehicle suddenly and without warning while cruising at normal highway speeds. The 2023 GMC Sierra 1500 in question had approximately 29,800 miles at the time of this incident. I immediately contacted the dealer to schedule a repair, and all pertinent records, including photographs and a repair invoice, can be made available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE | Part of the grille of my 2023 GMC sierra AT4X flew off driving 75 miles per hour on the highway, i believe it has to do with the fasteners of the upper grille bezel. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | The recall is showing complete in May 2025 but oil and filter plus new oil cap not changed or replaced. I bought the truck on June 25, 2025 from Enterprise Car Sales and was not informed about the engine of this truck was on a recall lised but have been completed. I feel unsafe driving this truck now. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact leased a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving approximately 35 MPH, the vehicle experienced reduced motive power. Several unknown warning lights were illuminated. The contact stated that the failure had recurred on another occasion. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,000. | Crash: No Fire: No | 26,000 |
| Aug 2025 | BACK OVER PREVENTION | The contact owns a 2023 GMC Sierra 1500. The contact stated that on several occasions while in reverse(R), the rear-view camera was fuzzy, obstructing the view of the rear of the vehicle. On several occasions, while the vehicle was in reverse (R), the camera was fuzzy, and after shifting to drive(D), the front camera displayed a black screen with a camera and a RED line. The vehicle was taken to a dealer; however, the cause of the failure was not determined after 8 weeks. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. | Crash: No Fire: No | 34,000 |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact stated that while his wife was driving approximately 45 MPH, the vehicle suddenly lost motive power, decelerated, and shut off unintendedly. The vehicle was later restarted and driven to the residence before stalling a second time. The vehicle failed to restart and was towed to the local dealer. The dealer diagnosed the vehicle and determined that the fuel module was faulty and needed to be replaced. The contact was informed that the part was on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 9,000. | Crash: No Fire: No Towed | 9,000 |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V27400 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE | While driving down the highway at moderate speed (60mph), the deflector, top of the grill broke off the truck, hit the windshield and the top of the truck (causing paint damage) and flew into traffic behind us. The incident put my family's safety and other drivers safety, at risk. I took the truck to a dealership immediately afterwards and they indicated the 2023 version is not under warranty, although a recall exists for previous years for this exact issue. There were no warning lights or messages received prior to the incident. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Truck is starting to feel/act different. There is shaking at acceleration and deceleration. Idling is starting to fluctuate more at stop. Hoping to get this in for inspection. Dealer cannot do so with incomplete recall note on the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE | The upper portion of the front grille is loose and about to fall off. I know GMC has a recall on some trucks for this issue, however mine is not listed on this recall although I have the exact issue as the recalled trucks. It’s just a matter of time before this comes off driving 70 mph on the highway and could strike a vehicle behind me causing an accident. I noticed this being loose back in June 2025. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Accelerating on highway and felt like the engine stalled. Coasted to a stop and the engine would not restart. There was no way to get the truck into neutral so it had to be drug onto a flat bed tow truck. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | 50000 miles. Getting a P1098 code for a cooling issue. Truck goes into limp mode without warning and will overheat. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The valve body in the transmission failed at 28,000 miles. My name is attached to an additional same exact vehicle where transmission failed. These transmissions should be recalled due to loss of propulsion. The dealership service lots are full of vehicles with the same failed transmission | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact believed that an inspection and adding thicker viscosity oil was not a remedy but instead a temporary fix. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was unable to explain the engine inspection criteria to the contact. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | While driving on the freeway, 65 MPH, I Went to accelerate as vehicle was slowing down with no response, looked at dash and noticed vehicle was in neutral, with a message saying “restart Vehicle to shift” thankfully I was able to get over a few lanes to pull over and restart vehicle. Very scary incident while on a busy early morning commute to work. | Crash: No Fire: No | Unknown |
| Jul 2025 | STRUCTURE | The contact owns a 2023 GMC Sierra. The contact stated that while driving at an undisclosed speed, the grill reflector above the grill detached and flew off into traffic. The vehicle was taken to a dealer, where it was diagnosed that the reflector needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Number: N242490120. The manufacturer was notified of the failure. The failure mileage was 43,000. | Crash: No Fire: No | 43,000 |
| Jul 2025 | ELECTRICAL SYSTEM | Tail gate keeps opening | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Vehicle was in for routine service, oil change and tire rotation. Per the published engine recall bulletin [Manufacturer Recall Number N252494000] the recall directs the technicians to check for a DTC and if not present to drain and replace filter and oil using 0-40W oil, to replace the oil filler cap with new oil specification labeling, and provide a corrected page for the owners operating manual. All very simple steps. There is absolutely no reason for this check and service not to be performed during routine maintenance. GM is dragging their feet on performing a critical recall and should be held accountable for slow walking this recall. Servicing dealer claims they had ZERO 0-40W oil in the entire dealership. I can go to Walmart and get cases of this oil. Replacement Filler Caps, which must be replaced can be quickly produced by the tens of thousands if desired, which apparently is a very low priority for GM. Servicing dealer was Heritage GMC, Rockwall, TX. Desired outcome is to require completion of all outstanding recalls if the vehicle is presented for servicing regardless of reason. Further, to specify a definitive timeline to complete any outstanding recalls and have that information communicated to each owner. Manufacturer Recall Number N252494000 has not been completed at this time. | Crash: No Fire: No | Unknown |