Complaint volume
388 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Ford F-150 Complaints
388 consumer-submitted complaints on record for the 2023 Ford F-150, grouped by component category.
388 Total complaints
17 Crash reports
4 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 4 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 78 complaints, with an average reported failure mileage of 30,437 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Ford F-150 complaints?
17 Crash
4 Fire
7 Injury
0 Fatality
14 Towed
6 Medical attention
What are the most common 2023 Ford F-150 complaint categories?
POWER TRAIN 107
UNKNOWN OR OTHER 36
ELECTRICAL SYSTEM 20
SERVICE BRAKES 16
STRUCTURE 12
EXTERIOR LIGHTING 9
FORWARD COLLISION AVOIDANCE 7
VISIBILITY 7
VISIBILITY/WIPER 7
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 6
388 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | STRUCTURE | The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "Active Air DAM System fault detected" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver's Side Active Air Dam Motor Actuator. The contact was informed that the part displayed signs of external damage as if the driver had struck an object. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the driver's Side Active Air Dam Motor Actuator. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 4,000. | Crash: No Fire: No | 4,000 |
| Apr 2025 | POWER TRAIN | My 2023 Ford F-150 3.5 eco boost with 35,000 approx. started having issues about 2000 miles ago with the transmission. It tends to slip gears between 3-4, 4-5 and 9-10. Sometimes it isn’t bad but other times it feels like the transmission is going to drop out from the truck. I also have an issue where the truck shifts into neutral while driving but still displays it is in drive. This doesn’t happen often but 4 times now in 2,000 miles. When this occurs I can’t put the truck back into drive and go, I have to stop, turn off the engine and wait from 5-10 minutes before I can drive away. When these issues occur there is no check engine light and the dealer said there are no snapshots recorded. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE,SEATS,UNKNOWN OR OTHER | To Whom It May Concern, I am writing to formally report a recurring water intrusion issue with my vehicle, which poses a potential safety risk. Whenever it rains and the vehicle is parked outside, water consistently leaks into the passenger-side interior. While driving, especially during acceleration or braking, I can hear the sound of water moving within the passenger side area. Upon inspection, I have found water pooling in the front passenger footwell, where multiple electrical wires are located. Additionally, there is an electrical control box situated beneath the passenger seat that may also be exposed to moisture. I also discovered water leaking behind the rear seat area. This section contains two air vents, which may be contributing to the issue. The water intrusion raises serious concerns about electrical system integrity, especially given the presence of wiring and components in affected areas. Although my vehicle has not yet experienced electrical failure while driving, I am aware of multiple reports from other owners who have encountered similar leaks that led to sudden engine shutdowns, including while driving in traffic — a serious safety hazard. I brought my vehicle to the service center for evaluation, but as of now, I have not received any resolution or updates regarding a fix. I have several videos of the situation as well. Given the potential risk to both vehicle occupants and others on the road, I respectfully request that the NHTSA investigate this matter further to determine whether a recall or other safety action is warranted. Thank you for your attention to this serious issue. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | The engine and/or power train malfunctioned, rendering the vehicle difficult to bring to a stop. The longer than normal stopping distance carried the vehicle past the stop line, crosswalk and into the intersection of a crossing roadway. Anyone in the crosswalk or vehicle in the crossing roadway in the path of the vehicle would have been impacted. By placing the gear selector into Neutral, the vehicle was finally brought to stop. It is at this point I noted the tachometer read approximately 3500 RPM then slowly reduced to normal idle RPM. These aforementioned symptoms have not recurred since. The incident was brought to the attention of the manufacturer who referred me to the service department (local Ford dealer) who, in turn, did not identify any malfunctions. Service instructed me to monitor the operation of the vehicle and advise them of any problems. No malfunction codes/warnings/lights were present immediately before or after the incident. | Crash: No Fire: No | Unknown |
| Apr 2025 | EXTERIOR LIGHTING | 4 or more different trailers some new some old, have been towed by our truck. With all of them the truck gave a warning that the right turn signal was out, when hooked up to a GMC Sierra the taillights all worked fine. When this happens the brake lights go out and the blinker blinks quickly. While using a trailer with its own braking system, the truck gave a fault that the trailer battery was not charging and none of the lights worked, causing a huge safety concern when coming to a stop. After turning the truck off and back on it worked fine. We took it to a Ford dealer and was first told it was the trailer, they tried it on 3 trailers the tech had and the blinker issue happened on 2 of the 3. Then they told us our trailers were too old. We refused to take it back without further diagnostics. They performed a BCM update. The next time we hooked up a trailer was this past weekend and the same issue occurred. We are hesitant to bring it back in as we need the vehicle and last time the dealership had it for over 15 days. I Due to the nature of the issues, the problem either lies in the connector, wiring, trailer control module or worse case scenario the body control module. Ironically My husbands job recently bought a ford F550, an employee driving it while pulling a trailer said it did the same thing but with the left blinker. They hooked that trailer to a Chevy truck and all worked fine. This is clearly an issue with Fords Trailering system. What steps should we take to get this fixed. We haul a lot of trailers. The truck has just over 5000 miles on it. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The contact son owns a 2023 Ford F-150. The contact stated that on several occasions while her son was hauling a boat and driving approximately 5 MPH, the brake pedal was depressed, the transmission downshifted hard, and the vehicle jolted forward. The vehicle was taken residence. The vehicle was then taken to a dealer however, the failure could not be duplicated. The contact stated that prior to the unexpected downshifting, while the vehicle was parked, transmission fluid was leaking from the vehicle and was seen on the driveway. The vehicle was taken to the same dealer however, the failure was not duplicated. The contact stated that three days later there was transmission fluid on the driveway again, and the vehicle inadvertently shifted into 4WD while driving. The vehicle was taken back to the same dealer and the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 3,828. | Crash: No Fire: No | 3,828 |
| Apr 2025 | STEERING,LANE DEPARTURE | I’m very concerned about the actual malfunction of my entire steering rack & pinion assembly at just over 6,000 miles. The failure on my 2023 F150 (bought as NEW in Sept. 2024 from dealer w/ 1200 miles) occurred at more than 80 miles per hour when I had punched it to pass another vehicle. The steering became very wonky and was 'soft-locking' in stuttering positions – about 2 degrees apart in moving the steering wheel. It was very touch and go coming into town – even back at 60 mph. I was still hitting the hard spots and making all sorts of racket in full turns as we pulling into a parking lot to check it out. At that time, the only thing I could relate it to as far as how it felt was that the steering assist/ lane keeping assist was wanting to run the show. But I don’t use the feature and have only tried it a couple times since I got the truck – specifically to see how it felt. There was NO MESSAGE on the instruments. Anyway, my point is: this seems to be a serious safety issue, and I would think Ford would want to figure out what happened. The Ford dealership service manager kind of blew it off like, ‘well, stuff happens’. That’s all good and I’m not faulting him – they did a great job of repair, and the truck now drives like a new truck (new steering assembly shipped overnight from Memphis, TN to Livingston, TX) – steering is actually better that the first day I had it. It was always a little quirky in its ‘feel’ so I just thought it was kind of what it would be. Didn’t feel perfect but not enough to complain or even say anything about. I just figured Ford had done something that just gave the steering a little bit different feel. I’d really like to find out what the Ford engineers figure out and HOW could this have been a one-off thing? This seems like a very serious, potential safety issue. The dealership has not replied to 2 emails from their apparently automated 'are you happy with your service' inquiry. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ford F-150. The contact stated that the vehicle was missing the "Heated Steering Wheel Performance Upgrade". The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The bill of sale stated that the semi-conductor chip was not installed due to a chip shortage. The manufacturer was made aware of the failure. The contact stated that the failure was related to Customer Satisfaction Program: 22G06; however, the VIN was included. The failure mileage was approximately 26,000. | Crash: No Fire: No | 26,000 |
| Apr 2025 | UNKNOWN OR OTHER | Recall Reference Number: 23S65 Potential of a rear-axle hub bolt break that can lead to a loss of vehicle power and the ability to maintain Park. Ford has STILL not came up with a fix for this. | Crash: No Fire: No | Unknown |
| Mar 2025 | SUSPENSION,POWER TRAIN | rear axle shaft/hub broken. Rear differential leaking | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Down shift to a very low gear at times 60 mph downshift to second gear | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | Emergency brakes automatically deployed. Vehicle not letting me retrieve key from ignition. Vehicle does not indicate it is in park. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the wiring harness had failed due to rodents chewing on the wires. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 8,000. | Crash: No Fire: No | 8,000 |
| Mar 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ford F-150. The contact stated that due to the Battery Management System (BMS), the vehicle failed to properly charge due to the short distances driven. Due to the cold climate and low usage, the vehicle entered Deep Sleep Mode, leading to the vehicle failing to start. The vehicle was taken to a dealer where a battery test was performed, and it was determined that the battery was in good condition. The manufacturer was notified of the failure, and the contact was referred to the dealer. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | While not a safety issue, i would like to lodge a complaint against Ford for not including my vehicle's VIN on a NHTSA published recall that it should be eligible for. For 22G06, my 2023 Ford F-150 had the heated steering wheel removed due to the chip shortages. Ford is refusing to either fix or explain why my vehicle is not eligible, even though it meets the "Affected Vehicles" requirements on the document at the below link. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN,ENGINE | The contact owns a 2023 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced a loss of automotive power and independently shifted into park(P). Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle failed to restart for several minutes and was unable to shift of out park(P). The vehicle was previously taken to a local dealer and the engine control module was repaired; however, the failure persisted. The vehicle remained with the dealer for additional diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. | Crash: No Fire: No | 125,000 |
| Feb 2025 | SERVICE BRAKES,BACK OVER PREVENTION | The contact owns a 2023 Ford F-150. The contact stated that while reversing, the back-over prevention camera malfunctioned, and a blank screen was displayed, causing a visibility hazard for the driver. Additionally, the "Brake Fault" message was displayed while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 2,000. | Crash: No Fire: No | 2,000 |
| Feb 2025 | POWER TRAIN | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | 2.7 liter ecobost engine . Cam Phaser Failure, cam phasers control the performance, air intake and exhaust of the engine. Failure from these parts will affect engine performance and can cause engine damage. Similar recalls were issued for similar ford 3.5 liter engine in the past. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I continually get remote features disabled to preserve battery. Have taken it in to dealer, they can't find anything. I am told to drive truck for forty minutes or so. This doesn't help because in a couple of days it goes back to the warning., It offers updates for the software for the ford pass app It will never download. It says an error has occurred I didn't pay over $70000 for this truck to have to take it for a forty minute drive every couple of days to keep the battery charged If t can not be repaired, I would like a refund of my money and you take your truck back. This incident occurs every three or four days. . | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE | The contact owns a 2023 Ford F-150. The contact stated while driving 60-65 MPH in the rain, the contact noticed water coming through the front driver's side floor, on the left side of the brake pedal. Additionally, the contact stated that while driving at an undisclosed speed with his wife occupying the front passenger's side seat, the contact's wife felt air coming through the front passenger's side floor of the vehicle. The contact stated that his wife placed her hand on the floor and felt the air coming through; however, the A/C was not engaged. The vehicle was taken to the dealer, where a water entry test was performed, and the dealer confirmed that water was entering underneath the brake pedal. The dealer determined that an unknown valve needed to be replaced. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The vehicle was not repaired due to the cost. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000. | Crash: No Fire: No | 36,000 |
| Jan 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I was driving down the road at approximately 35mph. The vehicle began to sputter and then started loosing power. I was only able to drive approximately another 150 meters and get over to the shoulder of the road. Once stopped the vehicle stopped running all together. The vehicle did have power but only to the electronics. The engine had shut down. I shut off the vehicle all the way and then restarted. It ran fine after that. This was on 01/29/2025. The vehicle had a previous instance where it did not start. It would crank the motor for approximately 6 to 8 seconds, the engine would fire and then shut off after about 1-2 seconds. The fuse box and wiring harness have both been replaced and the vehicle still seems to be having issues that could cause major damage and or injuries/death to the occupants. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,STRUCTURE | Right rear taillight lens has water ingression. The dealer states that they cannot replace the lens under warranty because of a technical issue bulletin issued by Ford Moter company that states that condensation is normal and that it should dissipate after a short period of time. Well this has not gone away. And after some time, it will start corroding the electrical connections for the lights and cause them to stop working. The dealer is telling me that it would no be covered under warranty until there is at least a quarter of water in the bottom of the lens. By that time the electrical connections for the lights will be damaged | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,SUSPENSION,POWER TRAIN | My F-150 has been a nightmare since I purchased it in April. Ford dealers are unwilling to even look into my complaints. It has now got to the point where I cant drive the vehicle on the interstate because it is too unstable at those speeds. As in the steering wheel moves one way and the truck steers another. The truck is on its 3rd set of tires with only 30k miles on the odometer, but Ford always comes up with some excuse to blame it on me. That is not the case though, I've had 3 4X4 F-150s prior to this one, so I know what to expect from and how to drive a truck. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | I started receiving notifications that the battery on my 2023 Ford F150 was in battery save mode due to low battery. I called my dealership and set up an appointment. I took in my vehicle and they charged the battery but told us that Ford has an issue with these batteries not holding a charge. He recommended we just run our truck in the driveway for 30 min when this happens. The charge lasted 3 day's, I drive this vehicle multiple times daily and we have taken many trips in it. I have never had a vehicle that the battery will not charge properly and then to be told they know this is an issue but aren't doing anything to fix it is unacceptable. | Crash: No Fire: No | Unknown |