Complaint volume
376 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
376 consumer-submitted complaints on record for the 2023 Ford F-150, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
376 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 16 crash reports, 4 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 76 complaints, with an average reported failure mileage of 29,554 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
376 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the wiring harness had failed due to rodents chewing on the wires. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 8,000. | Crash: No Fire: No | 8,000 |
| Mar 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ford F-150. The contact stated that due to the Battery Management System (BMS), the vehicle failed to properly charge due to the short distances driven. Due to the cold climate and low usage, the vehicle entered Deep Sleep Mode, leading to the vehicle failing to start. The vehicle was taken to a dealer where a battery test was performed, and it was determined that the battery was in good condition. The manufacturer was notified of the failure, and the contact was referred to the dealer. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | While not a safety issue, i would like to lodge a complaint against Ford for not including my vehicle's VIN on a NHTSA published recall that it should be eligible for. For 22G06, my 2023 Ford F-150 had the heated steering wheel removed due to the chip shortages. Ford is refusing to either fix or explain why my vehicle is not eligible, even though it meets the "Affected Vehicles" requirements on the document at the below link. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN,ENGINE | The contact owns a 2023 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced a loss of automotive power and independently shifted into park(P). Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle failed to restart for several minutes and was unable to shift of out park(P). The vehicle was previously taken to a local dealer and the engine control module was repaired; however, the failure persisted. The vehicle remained with the dealer for additional diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. | Crash: No Fire: No | 125,000 |
| Feb 2025 | SERVICE BRAKES,BACK OVER PREVENTION | The contact owns a 2023 Ford F-150. The contact stated that while reversing, the back-over prevention camera malfunctioned, and a blank screen was displayed, causing a visibility hazard for the driver. Additionally, the "Brake Fault" message was displayed while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 2,000. | Crash: No Fire: No | 2,000 |
| Feb 2025 | POWER TRAIN | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | 2.7 liter ecobost engine . Cam Phaser Failure, cam phasers control the performance, air intake and exhaust of the engine. Failure from these parts will affect engine performance and can cause engine damage. Similar recalls were issued for similar ford 3.5 liter engine in the past. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I continually get remote features disabled to preserve battery. Have taken it in to dealer, they can't find anything. I am told to drive truck for forty minutes or so. This doesn't help because in a couple of days it goes back to the warning., It offers updates for the software for the ford pass app It will never download. It says an error has occurred I didn't pay over $70000 for this truck to have to take it for a forty minute drive every couple of days to keep the battery charged If t can not be repaired, I would like a refund of my money and you take your truck back. This incident occurs every three or four days. . | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE | The contact owns a 2023 Ford F-150. The contact stated while driving 60-65 MPH in the rain, the contact noticed water coming through the front driver's side floor, on the left side of the brake pedal. Additionally, the contact stated that while driving at an undisclosed speed with his wife occupying the front passenger's side seat, the contact's wife felt air coming through the front passenger's side floor of the vehicle. The contact stated that his wife placed her hand on the floor and felt the air coming through; however, the A/C was not engaged. The vehicle was taken to the dealer, where a water entry test was performed, and the dealer confirmed that water was entering underneath the brake pedal. The dealer determined that an unknown valve needed to be replaced. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The vehicle was not repaired due to the cost. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000. | Crash: No Fire: No | 36,000 |
| Jan 2025 | STEERING,SUSPENSION,POWER TRAIN | My F-150 has been a nightmare since I purchased it in April. Ford dealers are unwilling to even look into my complaints. It has now got to the point where I cant drive the vehicle on the interstate because it is too unstable at those speeds. As in the steering wheel moves one way and the truck steers another. The truck is on its 3rd set of tires with only 30k miles on the odometer, but Ford always comes up with some excuse to blame it on me. That is not the case though, I've had 3 4X4 F-150s prior to this one, so I know what to expect from and how to drive a truck. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I was driving down the road at approximately 35mph. The vehicle began to sputter and then started loosing power. I was only able to drive approximately another 150 meters and get over to the shoulder of the road. Once stopped the vehicle stopped running all together. The vehicle did have power but only to the electronics. The engine had shut down. I shut off the vehicle all the way and then restarted. It ran fine after that. This was on 01/29/2025. The vehicle had a previous instance where it did not start. It would crank the motor for approximately 6 to 8 seconds, the engine would fire and then shut off after about 1-2 seconds. The fuse box and wiring harness have both been replaced and the vehicle still seems to be having issues that could cause major damage and or injuries/death to the occupants. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,STRUCTURE | Right rear taillight lens has water ingression. The dealer states that they cannot replace the lens under warranty because of a technical issue bulletin issued by Ford Moter company that states that condensation is normal and that it should dissipate after a short period of time. Well this has not gone away. And after some time, it will start corroding the electrical connections for the lights and cause them to stop working. The dealer is telling me that it would no be covered under warranty until there is at least a quarter of water in the bottom of the lens. By that time the electrical connections for the lights will be damaged | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | While traveling North on [XXX] in N. Texas, congested roadway at the time, had to come to an abrupt stop because a vehicle in front of me suddenly hit their brakes. The forward collision system worked as it should, the icon popped up on the display and the vehicle started braking. One morning as I prepare to pull out of my driveway, vehicle facing North, the forward collision icon is on the dash with a diagonal line through it. I wasn't sure what that meant so I looked it up and it meant that something was blocking the sensor. Happened to be dirt from recent dust storm with rain so there was a spot that the windshield wipers cant reach therefore the sensor was blocked. Cleaned it off no more icon on the dash. Traveling West on [XXX] in West Texas, the icon appears on the dash once again with the diagonal line through it. The closest vehicle to me was around 3 quarters of a mile in front of me so there was no danger of a front collision. I noticed that as I passed under an overpass the icon disappeared but as soon a I exited the overpass the icon reappeared. Once the sun reached a certain point in the horizon when setting, the icon went off for good. This has also happened when driving in town and I am heading home form work. traveling West into the setting sun. Without a doubt if the sun is in a certain point on the horizon when setting, it will block or blind that sensor however you wish to describe it, and that safety feature will be temporarily inoperable until the sun sets lower. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | I started receiving notifications that the battery on my 2023 Ford F150 was in battery save mode due to low battery. I called my dealership and set up an appointment. I took in my vehicle and they charged the battery but told us that Ford has an issue with these batteries not holding a charge. He recommended we just run our truck in the driveway for 30 min when this happens. The charge lasted 3 day's, I drive this vehicle multiple times daily and we have taken many trips in it. I have never had a vehicle that the battery will not charge properly and then to be told they know this is an issue but aren't doing anything to fix it is unacceptable. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,AIR BAGS | My Ford F150 was hit by another vehicle going at least 45 mph on the passenger which push my vehicle into another vehicle. However, the airbags was never deployed which cause injury to my right side from steering wheel. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | I am writing to request assistance regarding the Customer Satisfaction Bulletin published by NHTSA, titled "Heated Steering Wheel Performance Upgrade 22G06": [XXX] I purchased a 2023 Ford F-150 Tremor from Ryan Ford in Sealy, TX, as a custom order with a build date of December 2022. While I originally paid for a heated steering wheel as part of the vehicle's configuration, this feature was removed during production due to supply chain issues. The omission is noted on my vehicle’s window sticker. Upon reviewing the 22G06 bulletin, I understand that certain F-150 vehicles, including those built in December 2022 at the Dearborn plant, qualify for the upgrade. Based on this information, my truck appears to meet the eligibility criteria outlined in the bulletin. I initially contacted my sales agent at Ryan Ford to arrange the upgrade but was informed that my truck is not eligible and was directed to contact Ford Customer Service. When I reached out to Ford Customer Service, I was advised to contact NHTSA, as Ford is unable to consider adding my truck to the VIN list for eligibility without NHTSA approval. This back-and-forth has left me without a clear resolution or pathway forward. Could you please clarify why my vehicle is deemed ineligible for this upgrade, despite seemingly meeting all the stated criteria? Furthermore, I would appreciate your guidance on how I can ensure my dealership completes this upgrade, considering my vehicle's apparent qualifications. Thank you for your attention to this matter. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated while driving 70 MPH, the transmission downshifted to second gear unexpectedly, causing the rear wheels to squeal. There was no warning light illuminated. The contact pulled to the side of the road temporarily. The contact stated resumed driving at highway speeds; however, the failure recurred, and the vehicle downshifted to 2nd gear. The contact was able to drive to the nearby dealer, where the vehicle was being diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| Dec 2024 | VISIBILITY | The contact owns a 2023 Ford F-150. The contact stated while driving 55 MPH on a flat road surface, the vehicle made an abnormal exploding sound, and the contact noticed that the panoramic sunroof rear glass panel had shattered without impact. The contact stated that the shattered glass did not fall into the interior of the vehicle because the sunroof interior canvas cover was closed. The contact pulled over to the side of the road and assessed the damage. The vehicle was driven to the nearest dealer, where it was determined that the panoramic sunroof rear glass panel needed to be replaced. The dealer informed the contact that the autobody repair department would perform the extensive repair. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 29,000. | Crash: No Fire: No | 29,000 |
| Dec 2024 | WHEELS | The rear axle bolts - both - were sheared. Specifically, the bolt head and a portion of the bolt shaft were loose within the small hub cap that covers the axles. I was unaware that either bolt had failed. The failure was discovered on [XXX] when I took the vehicle into a Ford dealership for an oil change tire rotation. I was waiting for the service to be completed. The service advisor, Rocky Garcia, approached me and informed me that one of the rear axle bolts had sheared, and the vehicle was unsafe to drive. At my request he returned with one fairly large bolt head with a shaft that had clearly sheared. He said that this was not the subject of a recall, but that it was covered under warranty. When the vehicle was returned to me on Saturday, December 14, 2024 I learned from the invoice that both rear bolts had failed. The invoice states that both rear "axle shafts" were replaced. The vehicle was manufactured in July or August of 2024 and falls outside of the recall that exists for 2023 Ford F-150 with the Trailer Tow Max Package, Ford reference No. 23S65. A simple internet search reveals Ford has struggled with this same defect for years. The rear axle bolt is a critical component, and it is absurd that in 2023, Ford is struggling with using a bolt of sufficient strength. As I am reminded every time I start the vehicle, the Ford F series was in its 75th year in 2023. One would think that developing an axle bolt of sufficient strength after 75 years would not be hard. I have towed a camper approximately 10 times since the purchase of the vehicle in August 2023. The camper, fully loaded, weighs at most 3,600 lbs. The sheared bolt was retained by Covert Ford in Austin, TX. I felt no change in the handling of the vehicle at any time, there were no warning lamps, etc., and heard no noise. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard while accelerating. The vehicle was taken to two dealers; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 800. | Crash: No Fire: No | 800 |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle jerked abnormally while downshifting while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions and the failure was acknowledged; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the dealer for over a month before the vehicle was returned. The contact stated that the failure had worsened upon retrieving the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Dec 2024 | POWER TRAIN | Passenger side rear axle bolt broken. Ford has issued a recall on earlier vehicles, but they still have not created a permanent fix and it is happening to the 2023 models as well | Crash: No Fire: No | Unknown |
| Dec 2024 | FORWARD COLLISION AVOIDANCE | When driving my truck using adaptive speed control my vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy 80. As soon as it reads the number 80 the number 80mph shows on the dash speedometer and the truck immediately accelerates to 80 mph! This happens no matter what speed zone you are in, even a school zone! I contacted Ford Motor Company and they referred me to my local dealership. The Dealership RAPIDS FORD said they knew of the problem because one of their managers had the same issue with his loaner vehicle. They said they contacted Ford and the Ford tech told him he should shut off the adaptive speed control when it happens???? I don't believe this is a viable solution because you never know when it is going to happen. This will happen anytime it sees the number 80 Whether you are in a 25mph, a 55 mph, or any speed zone. this is a very DANGEROUS situation for both occupants and pedestrians. I was recently on an hour-long phone call with Ford vehicle technology assist and they insisted I find my own solution by going to my local dealerships. I know for sure this condition affects at least two, but more than likely tens of thousands of vehicles. Please look into this before somebody gets killed. I can tell that Ford is not going to. This problem showed up repeatedly because state hwy 80 was detoured through and around my town. These are highway signage not speed limit signage. They do not look alike. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | While driving my 2023 Ford F-150 on the freeway, the sunroof spontaneously shattered without warning. The failure occurred at highway speeds, producing a loud gunshot-like sound that startled me. The glass broke in an upward trajectory, which is inconsistent with the possibility of an external object, such as a rock, causing the damage. There were no other vehicles around me at the time, and no debris struck the windshield or surrounding areas. The shattered sunroof remains available for inspection upon request. The safety of myself and others was put at significant risk. Shattered glass could have fallen into the cabin while I was driving, potentially causing injuries or a distraction that might lead to an accident. Minutes prior to the incident, I had two young children under three years old in the vehicle, heightening my concern about the severity of this issue. Thankfully, they were not present when the sunroof shattered. The problem has not been reproduced or confirmed by a dealer or independent service center, but I did bring the vehicle to the dealership where I purchased it. The dealership, after consulting with Ford corporate, denied warranty coverage and suggested the damage was caused by a rock. This conclusion does not align with the circumstances or the nature of the damage. Neither the manufacturer nor any independent service center has inspected the sunroof further for potential defects. There were no warning lamps, messages, or other symptoms prior to the incident. This failure was entirely sudden and unexpected. Based on my research, spontaneous sunroof shattering is a documented issue that has occurred in similar vehicles, often attributed to defective tempered glass or thermal stress. I believe this incident is the result of a manufacturing defect in the sunroof glass. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,STRUCTURE | 2019 F150 Backup camera doesn't work. Ford recalled some 2019 F150's but not mine. I've noticed they are having a huge issue with backup cameras and was also told the same by the dealership. Seems as like they should be responsible for fixing mine too. 2019 Supercab door locks freeze. Ford fixed under a recall. The recall worked for a year. Called dealer back last year Ford won't fix it again. It's obviously a manufacturer defect that wasn't fixed correctly on the recall. Seems crazy that I have to pay them to fix it again. The lock freezes open and you can't lock the door. It will open while driving. | Crash: No Fire: No | Unknown |