Complaint volume
388 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Ford F-150 Complaints
388 consumer-submitted complaints on record for the 2023 Ford F-150, grouped by component category.
388 Total complaints
17 Crash reports
4 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 4 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 78 complaints, with an average reported failure mileage of 30,437 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Ford F-150 complaints?
17 Crash
4 Fire
7 Injury
0 Fatality
14 Towed
6 Medical attention
What are the most common 2023 Ford F-150 complaint categories?
POWER TRAIN 107
UNKNOWN OR OTHER 36
ELECTRICAL SYSTEM 20
SERVICE BRAKES 16
STRUCTURE 12
EXTERIOR LIGHTING 9
FORWARD COLLISION AVOIDANCE 7
VISIBILITY 7
VISIBILITY/WIPER 7
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 6
388 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | FORWARD COLLISION AVOIDANCE | While traveling North on [XXX] in N. Texas, congested roadway at the time, had to come to an abrupt stop because a vehicle in front of me suddenly hit their brakes. The forward collision system worked as it should, the icon popped up on the display and the vehicle started braking. One morning as I prepare to pull out of my driveway, vehicle facing North, the forward collision icon is on the dash with a diagonal line through it. I wasn't sure what that meant so I looked it up and it meant that something was blocking the sensor. Happened to be dirt from recent dust storm with rain so there was a spot that the windshield wipers cant reach therefore the sensor was blocked. Cleaned it off no more icon on the dash. Traveling West on [XXX] in West Texas, the icon appears on the dash once again with the diagonal line through it. The closest vehicle to me was around 3 quarters of a mile in front of me so there was no danger of a front collision. I noticed that as I passed under an overpass the icon disappeared but as soon a I exited the overpass the icon reappeared. Once the sun reached a certain point in the horizon when setting, the icon went off for good. This has also happened when driving in town and I am heading home form work. traveling West into the setting sun. Without a doubt if the sun is in a certain point on the horizon when setting, it will block or blind that sensor however you wish to describe it, and that safety feature will be temporarily inoperable until the sun sets lower. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,AIR BAGS | My Ford F150 was hit by another vehicle going at least 45 mph on the passenger which push my vehicle into another vehicle. However, the airbags was never deployed which cause injury to my right side from steering wheel. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | I am writing to request assistance regarding the Customer Satisfaction Bulletin published by NHTSA, titled "Heated Steering Wheel Performance Upgrade 22G06": [XXX] I purchased a 2023 Ford F-150 Tremor from Ryan Ford in Sealy, TX, as a custom order with a build date of December 2022. While I originally paid for a heated steering wheel as part of the vehicle's configuration, this feature was removed during production due to supply chain issues. The omission is noted on my vehicle’s window sticker. Upon reviewing the 22G06 bulletin, I understand that certain F-150 vehicles, including those built in December 2022 at the Dearborn plant, qualify for the upgrade. Based on this information, my truck appears to meet the eligibility criteria outlined in the bulletin. I initially contacted my sales agent at Ryan Ford to arrange the upgrade but was informed that my truck is not eligible and was directed to contact Ford Customer Service. When I reached out to Ford Customer Service, I was advised to contact NHTSA, as Ford is unable to consider adding my truck to the VIN list for eligibility without NHTSA approval. This back-and-forth has left me without a clear resolution or pathway forward. Could you please clarify why my vehicle is deemed ineligible for this upgrade, despite seemingly meeting all the stated criteria? Furthermore, I would appreciate your guidance on how I can ensure my dealership completes this upgrade, considering my vehicle's apparent qualifications. Thank you for your attention to this matter. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated while driving 70 MPH, the transmission downshifted to second gear unexpectedly, causing the rear wheels to squeal. There was no warning light illuminated. The contact pulled to the side of the road temporarily. The contact stated resumed driving at highway speeds; however, the failure recurred, and the vehicle downshifted to 2nd gear. The contact was able to drive to the nearby dealer, where the vehicle was being diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| Dec 2024 | VISIBILITY | The contact owns a 2023 Ford F-150. The contact stated while driving 55 MPH on a flat road surface, the vehicle made an abnormal exploding sound, and the contact noticed that the panoramic sunroof rear glass panel had shattered without impact. The contact stated that the shattered glass did not fall into the interior of the vehicle because the sunroof interior canvas cover was closed. The contact pulled over to the side of the road and assessed the damage. The vehicle was driven to the nearest dealer, where it was determined that the panoramic sunroof rear glass panel needed to be replaced. The dealer informed the contact that the autobody repair department would perform the extensive repair. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 29,000. | Crash: No Fire: No | 29,000 |
| Dec 2024 | WHEELS | The rear axle bolts - both - were sheared. Specifically, the bolt head and a portion of the bolt shaft were loose within the small hub cap that covers the axles. I was unaware that either bolt had failed. The failure was discovered on [XXX] when I took the vehicle into a Ford dealership for an oil change tire rotation. I was waiting for the service to be completed. The service advisor, Rocky Garcia, approached me and informed me that one of the rear axle bolts had sheared, and the vehicle was unsafe to drive. At my request he returned with one fairly large bolt head with a shaft that had clearly sheared. He said that this was not the subject of a recall, but that it was covered under warranty. When the vehicle was returned to me on Saturday, December 14, 2024 I learned from the invoice that both rear bolts had failed. The invoice states that both rear "axle shafts" were replaced. The vehicle was manufactured in July or August of 2024 and falls outside of the recall that exists for 2023 Ford F-150 with the Trailer Tow Max Package, Ford reference No. 23S65. A simple internet search reveals Ford has struggled with this same defect for years. The rear axle bolt is a critical component, and it is absurd that in 2023, Ford is struggling with using a bolt of sufficient strength. As I am reminded every time I start the vehicle, the Ford F series was in its 75th year in 2023. One would think that developing an axle bolt of sufficient strength after 75 years would not be hard. I have towed a camper approximately 10 times since the purchase of the vehicle in August 2023. The camper, fully loaded, weighs at most 3,600 lbs. The sheared bolt was retained by Covert Ford in Austin, TX. I felt no change in the handling of the vehicle at any time, there were no warning lamps, etc., and heard no noise. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard while accelerating. The vehicle was taken to two dealers; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 800. | Crash: No Fire: No | 800 |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle jerked abnormally while downshifting while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions and the failure was acknowledged; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the dealer for over a month before the vehicle was returned. The contact stated that the failure had worsened upon retrieving the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Dec 2024 | POWER TRAIN | Passenger side rear axle bolt broken. Ford has issued a recall on earlier vehicles, but they still have not created a permanent fix and it is happening to the 2023 models as well | Crash: No Fire: No | Unknown |
| Dec 2024 | FORWARD COLLISION AVOIDANCE | When driving my truck using adaptive speed control my vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy 80. As soon as it reads the number 80 the number 80mph shows on the dash speedometer and the truck immediately accelerates to 80 mph! This happens no matter what speed zone you are in, even a school zone! I contacted Ford Motor Company and they referred me to my local dealership. The Dealership RAPIDS FORD said they knew of the problem because one of their managers had the same issue with his loaner vehicle. They said they contacted Ford and the Ford tech told him he should shut off the adaptive speed control when it happens???? I don't believe this is a viable solution because you never know when it is going to happen. This will happen anytime it sees the number 80 Whether you are in a 25mph, a 55 mph, or any speed zone. this is a very DANGEROUS situation for both occupants and pedestrians. I was recently on an hour-long phone call with Ford vehicle technology assist and they insisted I find my own solution by going to my local dealerships. I know for sure this condition affects at least two, but more than likely tens of thousands of vehicles. Please look into this before somebody gets killed. I can tell that Ford is not going to. This problem showed up repeatedly because state hwy 80 was detoured through and around my town. These are highway signage not speed limit signage. They do not look alike. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | While driving my 2023 Ford F-150 on the freeway, the sunroof spontaneously shattered without warning. The failure occurred at highway speeds, producing a loud gunshot-like sound that startled me. The glass broke in an upward trajectory, which is inconsistent with the possibility of an external object, such as a rock, causing the damage. There were no other vehicles around me at the time, and no debris struck the windshield or surrounding areas. The shattered sunroof remains available for inspection upon request. The safety of myself and others was put at significant risk. Shattered glass could have fallen into the cabin while I was driving, potentially causing injuries or a distraction that might lead to an accident. Minutes prior to the incident, I had two young children under three years old in the vehicle, heightening my concern about the severity of this issue. Thankfully, they were not present when the sunroof shattered. The problem has not been reproduced or confirmed by a dealer or independent service center, but I did bring the vehicle to the dealership where I purchased it. The dealership, after consulting with Ford corporate, denied warranty coverage and suggested the damage was caused by a rock. This conclusion does not align with the circumstances or the nature of the damage. Neither the manufacturer nor any independent service center has inspected the sunroof further for potential defects. There were no warning lamps, messages, or other symptoms prior to the incident. This failure was entirely sudden and unexpected. Based on my research, spontaneous sunroof shattering is a documented issue that has occurred in similar vehicles, often attributed to defective tempered glass or thermal stress. I believe this incident is the result of a manufacturing defect in the sunroof glass. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,STRUCTURE | 2019 F150 Backup camera doesn't work. Ford recalled some 2019 F150's but not mine. I've noticed they are having a huge issue with backup cameras and was also told the same by the dealership. Seems as like they should be responsible for fixing mine too. 2019 Supercab door locks freeze. Ford fixed under a recall. The recall worked for a year. Called dealer back last year Ford won't fix it again. It's obviously a manufacturer defect that wasn't fixed correctly on the recall. Seems crazy that I have to pay them to fix it again. The lock freezes open and you can't lock the door. It will open while driving. | Crash: No Fire: No | Unknown |
| Oct 2024 | VEHICLE SPEED CONTROL | The contact owns a 2023 Ford F-150. The contact stated while driving at speeds between 65 - 80 MPH with the cruise control activated, the cruise control malfunctioned, and the vehicle decelerated to 10 - 20 MPH slower than the cruise control was set for. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 29,700. | Crash: No Fire: No | 29,700 |
| Oct 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | This is something I've noticed a few times, it's concerning, and I'm trying to hash out what's actually happening. After reversing at slow speed (from a parking spot for example) and then shifting into drive, I've felt what appeared to be uncommanded throttle response. The cruise control engages as if it had been set to 15mph and trying to accelerate to that speed. Being in a parking space and shifting to drive, I was at a stand still. This morning, after backing out of driveway, slowing to a near stop, and selecting drive, it felt like the truck had a significant throttle engagement which I imeddiately had to brake. The cruise control had again engaged to 15mph and was green signifying it was active and accelerating to catch up to the 15mph. This occurs immediately when shifting from reverse to drive. The only common factor I can isolate to is when backing, if I simply shift to drive after slowing to a near stop, without braking, it engages. I cannot replicate and Ford says they are not aware of any issues. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,EQUIPMENT | The contact owns a 2023 Ford F-150. The contact stated that the dealer informed them that there were chip shortages regarding the steering of the vehicle and that when a remedy was released they would be included. The contact had learned of the Ford Technical Serviced Bulletin with the NHTSA ID Number: 10243408 (Equipment, steering). The contact called the dealer who informed them the VIN was not included. The vehicle did not receive the upgrade. The manufacturer was made aware of the failure. The manufacturer had referred the contact to file a safety complaint. The failure mileage was 15,100. | Crash: No Fire: No | 151,100 |
| Oct 2024 | STRUCTURE | The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the rubber sealant material around the hood of the vehicle had shrunken. The contact was concerned that during rainy weather; water would seep beneath the hood of the vehicle into the engine area and cause an electrical or molding failure. The vehicle was taken to a local Ford dealer. The vehicle was not diagnosed; however, the dealer ordered a replacement for the vehicle, and upon attempting to install the rubber sealant, the rubber sealant failed to fit. The dealer ordered another part; however, two months later the part had not arrived, and the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,000. | Crash: No Fire: No | 7,000 |
| Oct 2024 | EQUIPMENT | The contact owns a 2023 Ford F-150 equipped with an OEM jack. The contact stated that while her husband was replacing the passenger's side rear tire and using the jack for the first time, the jack bent, causing the vehicle to collapse onto the rotors. There was no injury sustained. The vehicle was taken to the dealer, where it was inspected, and the dealer informed the contact that there was no damage to the vehicle. The jack was replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,630. | Crash: No Fire: No | 12,630 |
| Sep 2024 | TIRES | Original tire. Tire mileage= Vehicle mileage P 275 / 60 R 20 Passenger Rear Tire Tread Partial Failure approximately halfway between inner/outer sidewall Approximate size of 2" x 2". Additional tread section loose. Risk of blowout and loss of vehicle control Verbally communicated issue to both dealer and tire manufacturer, awaiting response from dealer. No warnings, symptoms. Issue identified while vehicle was stationary. | Crash: No Fire: No | Unknown |
| Sep 2024 | WHEELS | broken rear-axle hub bolt driver side With max trailer tow package ford is telling me it not covered Recall Reference Number: 23S65 | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2023 Ford F-150. The contact stated while driving at approximately 30 MPH, as he depressed the brake pedal to slow down for a traffic sign the vehicle was not slowing. The contact stated that he had depressed the brake pedal to the floorboards and the vehicle was not stopping. The contact stated that his vehicle ran the traffic sign and he crashed into a vehicle that was in the intersection on the driver's side rear wheel well. The contact stated no warning light was illuminated. The contact stated that the road surface was wet due to rain. The contact stated that his air bags were deployed. The contact stated that his front bumper was crushed and the hood was crumpled back. The contact stated that the state police were on the scene and issued a report. The contact stated that a neighbor drove him to a local emergency room. The contact stated that he had pain in his right knee, pain in his left wrist and minor cuts on his left wrist. The contact's vehicle was towed away from the scene. The contact was not sure what happened to the other vehicle. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic). The failure mileage was approximately 12,000. | Crash: Yes Fire: No Towed Medical attention | 12,000 |
| Sep 2024 | SERVICE BRAKES | numerous times while emergency braking my foot pushed on accelerator and brake at the same time called Ford and they said take to dealer Called dealer and discussed the problem I said it is a design problem and they said if designed that way nothing they can do Accelerator is 5/8" wider than my cars | Crash: No Fire: No | Unknown |
| Sep 2024 | LATCHES/LOCKS/LINKAGES | The contact owns a 2023 Ford F-150. The contact stated while driving 80 MPH, the hood unlatched independently with the hood ajar warning light illuminated. The contact stated the vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 10,000. | Crash: No Fire: No | 10,000 |
| Sep 2024 | VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM | We have been having repeated problems with the dash freezing in place for several days needing a battery to be disconnected to reset the issue. When the issue is going on, the dash is completely frozen in place. There is no way to know how much fuel is left, how fast you are going or anything else from the cluster due to it not changing at all. When the issues were brought to the dealers attention, they were shown a video of the problem occurring. But were unable to replicate the issue and thus did nothing but notate they didn't see it happen. The vehicle is owned by the Law Enforcement agency and it is not feasible to have the officer come into the dealership when the issue is acting up. The primary safety issues we see is the possibility of the vehicle running out of gas on the highway and causing a accident. Speeding concerns since the officers have no way of knowing their speed. Maintenance concerns since even the odometer is frozen so there is no way to track when its ready for service. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | Vehicle will randomly lose airflow from any vents, including defroster vent after travelling for a while with AC on. If window happens to fog up while driving there is no way to blow air across it, Brought to dealer a week after purchase with 4K miles on it, and they supposedly did a software fix on a evaporater temperature sensor to stop the AC line from freezing, and restoring airflow. Worked for a couple of months but now the airflow is randomly stopping from the vents. After vehicle sits the problem goes away and can't be readily duplicated for dealer to fix, but obviously something is happening. Will bring back to dealer and see what they say. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | I was stopped behind a car inside of a parking lot about 15 feet behind it and all of a sudden my engine rev up, accelerated unexpectedly, and the truck surged forward. I immediately put the brakes to the floorboard to try to stop the vehicle but it continued to lunge forward. I looked down for a split second and saw that my foot was completely on the break pedal to the floorboard. I that instant i tried to put it in neutral and I ended up putting it in park. Even though I try to stop, I ended up, hitting the car in front of me My truck is at the cerritos california ford dealership. I reported it to Ford customer service with the same information about how it happened as above There were no warning lamps Immediately after the accident happened within four hours, i drove my truck to the dealership after consulting with my insurance company and Ford customer service Ford customer service stated they wanted the truck at the dealership right away before any bodywork or repairs be completed from an outside collision center so they can inspect it | Crash: Yes Fire: No | Unknown |