Complaint volume
376 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Ford F-150 Complaints
376 consumer-submitted complaints on record for the 2023 Ford F-150, grouped by component category.
376 Total complaints
16 Crash reports
4 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 4 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 76 complaints, with an average reported failure mileage of 29,554 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Ford F-150 complaints?
16 Crash
4 Fire
7 Injury
0 Fatality
12 Towed
5 Medical attention
What are the most common 2023 Ford F-150 complaint categories?
POWER TRAIN 104
UNKNOWN OR OTHER 33
ELECTRICAL SYSTEM 19
SERVICE BRAKES 15
STRUCTURE 12
EXTERIOR LIGHTING 9
FORWARD COLLISION AVOIDANCE 7
VISIBILITY 7
VISIBILITY/WIPER 7
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 6
376 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | ELECTRICAL SYSTEM,SEAT BELTS,FORWARD COLLISION AVOIDANCE | Within weeks of purchasing this vehicle new from Groove Ford on Arapahoe, the dashboard would go completely black and the seat belt restraint warning, collision warning, and safety warning sensors would go off. This vehicle has been into the dealership 7 times within the past year for over 30 days and still no resolution. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated that after placing the vehicle in the park in the driveway, the vehicle started to roll backwards. The contact was able to stop the vehicle. The contact stated that there was an abnormal acid odor near the passenger’s side rear wheel, and the contact became aware of discolored gear oil and soot on the rim. The contact stated that the passenger’s side rear axle hub bolts had completely sheared off and detached from the vehicle. The dealer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 23V896000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| May 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact noticed that the front headlights had become inoperable. The contact stated that the radio flickered on and off, and the power windows would not function properly. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealer was unable to duplicate the failure. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was not available. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated that while decelerating and coming to a stop light, there was a rattling sound coming from the hub cap. The contact pulled over to inspect the vehicle and noticed that the rear axle bolts had detached and was moving around in the hub cap. The vehicle was driven to the dealer who diagnosed that the rear axle hub bolts had detached and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The vehicle was not repaired due to the parts being on backorder. The dealer informed the contact that they were informed to prioritize the vehicles included in NHTSA Campaign Number: 23V896000 (Power Train) by the VIN. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| May 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2023 Ford F-150. The contact stated that while driving at 45 MPH, was warning message was displayed reading "Brake fault detected. Service now.", prompting him to pull to the shoulder of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who had not yet provided a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 14,000. | Crash: No Fire: No | 14,000 |
| May 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ford F-150 equipped with an inverter. The contact stated that the inverter was intermittently inoperable throughout the day. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The vehicle was later taken to Bill Talley Ford Inc(6280 Mechanicsville Tpke, Mechanicsville, VA 23111), where it was diagnosed that the inverter module needed to be replaced. The dealer informed the contact that upon attempting to order the part, the manufacturer advised that the part was on a “Do Not Sell” list due to a factory defect. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 31,436. | Crash: No Fire: No | 31,436 |
| May 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Available for inspection. The "brain" of the truck is in the stereo system. the time on the call varies, but, the call will drop the Bluetooth or wired connection with the truck, the radio will reset, and go to a broadcast radio station, from which it will stay for about 5-30 seconds while resetting, and then the call will recommence on the in-house system again. Neither party knows until I start hollering that the call has been dropped. I have checked with Apple, and there are no issues with it, and all updates have been completed. During the call with the tech people at Ford, the tech said it is a known problem.The truck has been in the shop on several occasions at Ford Villages and in Ocala, Florida, starting in February 2025. On 3/14/25, eight modules had to be updated & I was assured that it would fix the issue. After is was dropped it off, it happened again. I took it back on 3/21, and this time they said they could not duplicate the problem. Furthermore, the issue would need to be fixed, most likely by an over-the-air update.On the way home, I called my brother, and it happened not more than ten minutes out of the shop! 3/25/2025, I contacted Ford again through their customer service line and told them I wanted to start the Lemon Law buyback process. A few days later, I got a call back – denied. I am going through the lemon law process now. They offered a $4k buyback, which I soundly rejected as an insult. REGARDLESS, this truck is unsafe to operate due to the distractions that are created by the unreliability of the CarPlay system. I have ended up in a ditch, almost ran off the road by other drivers and various other close calls, all because I have had to adjust the phone to where it would work while I am driving. Most likely the CarPlay (Android-based) incompatibility with the Apple software and users are made to suffer for it Whatever it is, it must be immediately resolved. Consumers do not need to be caught in between the petty games. Still or moving. | Crash: No Fire: No | Unknown |
| Apr 2025 | EXTERIOR LIGHTING,INTERIOR LIGHTING | The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked in the driveway turned off and unattended, the contact became aware that all the interior and exterior lights were flashing. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V682000 (Exterior Lighting). The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Apr 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact noticed that the button located on the shift lever had detached. The vehicle was taken to the dealer, where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Apr 2025 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | The contact owns a 2023 FORD F-150. The contact stated that the Pre-collision Alarm Sensor Default was displayed. The vehicle was taken to the dealer, who replaced two sensor cables. While driving at approximately 35-40 MPH, there was a sudden winding sound coming from the bearings, which could be heard underneath the hood. The vehicle was returned to the dealer, who replaced the alternator, and while repairing the vehicle, the dealer noticed that the idler pulley had failed. The idler pulley and serpentine belt were replaced. After having the vehicle repaired, the driver’s side seat cushion started deteriorating. The vehicle was taken to the dealer, who replaced the driver’s seat cushion. The contact smelled burning transmission fluid entering the cabin of the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The final decision for the repair was not yet provided. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | This vehicle started having issues. The truck would shut off going down the highway at 60-65 mph. The radio would blink on and off. The truck would shut down and not turn back on for multiple hours. Dealer couldn't replicate the problem. Our son utilized the truck to go and pick up LP gas for us from his shop. On the way back to our home, he stopped at a stop sign and suddenly noticed smoke coming from the dash. He attempted to put out the fire which was then raging under the dashboard and hood. He got the fire out, fire department arrived, truck ignited again. The fire department put out the truck. Son was burned trying to not have the truck explode with gas tanks in the back. | Crash: No Fire: Yes Injuries: 1 Medical attention | Unknown |
| Apr 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, there were a rattling sound and grinding sounds coming from the drive train of the rear axle. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 16,100. VIN tool confirms parts not available. | Crash: No Fire: No | 16,100 |
| Apr 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On three separate occasions when I open my door, I get a “brake fault service soon” notification. I’ve done research and forums say this was a recall in the past. I’m aware my truck doesn’t have any current recalls but it has me wondering if it was ever fixed or if the repair was not good enough. I never owned the vehicle when the original recall came out so I’m not too sure what happened. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "Active Air DAM System fault detected" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver's Side Active Air Dam Motor Actuator. The contact was informed that the part displayed signs of external damage as if the driver had struck an object. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the driver's Side Active Air Dam Motor Actuator. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 4,000. | Crash: No Fire: No | 4,000 |
| Apr 2025 | POWER TRAIN | My 2023 Ford F-150 3.5 eco boost with 35,000 approx. started having issues about 2000 miles ago with the transmission. It tends to slip gears between 3-4, 4-5 and 9-10. Sometimes it isn’t bad but other times it feels like the transmission is going to drop out from the truck. I also have an issue where the truck shifts into neutral while driving but still displays it is in drive. This doesn’t happen often but 4 times now in 2,000 miles. When this occurs I can’t put the truck back into drive and go, I have to stop, turn off the engine and wait from 5-10 minutes before I can drive away. When these issues occur there is no check engine light and the dealer said there are no snapshots recorded. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE,SEATS,UNKNOWN OR OTHER | To Whom It May Concern, I am writing to formally report a recurring water intrusion issue with my vehicle, which poses a potential safety risk. Whenever it rains and the vehicle is parked outside, water consistently leaks into the passenger-side interior. While driving, especially during acceleration or braking, I can hear the sound of water moving within the passenger side area. Upon inspection, I have found water pooling in the front passenger footwell, where multiple electrical wires are located. Additionally, there is an electrical control box situated beneath the passenger seat that may also be exposed to moisture. I also discovered water leaking behind the rear seat area. This section contains two air vents, which may be contributing to the issue. The water intrusion raises serious concerns about electrical system integrity, especially given the presence of wiring and components in affected areas. Although my vehicle has not yet experienced electrical failure while driving, I am aware of multiple reports from other owners who have encountered similar leaks that led to sudden engine shutdowns, including while driving in traffic — a serious safety hazard. I brought my vehicle to the service center for evaluation, but as of now, I have not received any resolution or updates regarding a fix. I have several videos of the situation as well. Given the potential risk to both vehicle occupants and others on the road, I respectfully request that the NHTSA investigate this matter further to determine whether a recall or other safety action is warranted. Thank you for your attention to this serious issue. | Crash: No Fire: No | Unknown |
| Apr 2025 | EXTERIOR LIGHTING | 4 or more different trailers some new some old, have been towed by our truck. With all of them the truck gave a warning that the right turn signal was out, when hooked up to a GMC Sierra the taillights all worked fine. When this happens the brake lights go out and the blinker blinks quickly. While using a trailer with its own braking system, the truck gave a fault that the trailer battery was not charging and none of the lights worked, causing a huge safety concern when coming to a stop. After turning the truck off and back on it worked fine. We took it to a Ford dealer and was first told it was the trailer, they tried it on 3 trailers the tech had and the blinker issue happened on 2 of the 3. Then they told us our trailers were too old. We refused to take it back without further diagnostics. They performed a BCM update. The next time we hooked up a trailer was this past weekend and the same issue occurred. We are hesitant to bring it back in as we need the vehicle and last time the dealership had it for over 15 days. I Due to the nature of the issues, the problem either lies in the connector, wiring, trailer control module or worse case scenario the body control module. Ironically My husbands job recently bought a ford F550, an employee driving it while pulling a trailer said it did the same thing but with the left blinker. They hooked that trailer to a Chevy truck and all worked fine. This is clearly an issue with Fords Trailering system. What steps should we take to get this fixed. We haul a lot of trailers. The truck has just over 5000 miles on it. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | The engine and/or power train malfunctioned, rendering the vehicle difficult to bring to a stop. The longer than normal stopping distance carried the vehicle past the stop line, crosswalk and into the intersection of a crossing roadway. Anyone in the crosswalk or vehicle in the crossing roadway in the path of the vehicle would have been impacted. By placing the gear selector into Neutral, the vehicle was finally brought to stop. It is at this point I noted the tachometer read approximately 3500 RPM then slowly reduced to normal idle RPM. These aforementioned symptoms have not recurred since. The incident was brought to the attention of the manufacturer who referred me to the service department (local Ford dealer) who, in turn, did not identify any malfunctions. Service instructed me to monitor the operation of the vehicle and advise them of any problems. No malfunction codes/warnings/lights were present immediately before or after the incident. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,LANE DEPARTURE | I’m very concerned about the actual malfunction of my entire steering rack & pinion assembly at just over 6,000 miles. The failure on my 2023 F150 (bought as NEW in Sept. 2024 from dealer w/ 1200 miles) occurred at more than 80 miles per hour when I had punched it to pass another vehicle. The steering became very wonky and was 'soft-locking' in stuttering positions – about 2 degrees apart in moving the steering wheel. It was very touch and go coming into town – even back at 60 mph. I was still hitting the hard spots and making all sorts of racket in full turns as we pulling into a parking lot to check it out. At that time, the only thing I could relate it to as far as how it felt was that the steering assist/ lane keeping assist was wanting to run the show. But I don’t use the feature and have only tried it a couple times since I got the truck – specifically to see how it felt. There was NO MESSAGE on the instruments. Anyway, my point is: this seems to be a serious safety issue, and I would think Ford would want to figure out what happened. The Ford dealership service manager kind of blew it off like, ‘well, stuff happens’. That’s all good and I’m not faulting him – they did a great job of repair, and the truck now drives like a new truck (new steering assembly shipped overnight from Memphis, TN to Livingston, TX) – steering is actually better that the first day I had it. It was always a little quirky in its ‘feel’ so I just thought it was kind of what it would be. Didn’t feel perfect but not enough to complain or even say anything about. I just figured Ford had done something that just gave the steering a little bit different feel. I’d really like to find out what the Ford engineers figure out and HOW could this have been a one-off thing? This seems like a very serious, potential safety issue. The dealership has not replied to 2 emails from their apparently automated 'are you happy with your service' inquiry. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The contact son owns a 2023 Ford F-150. The contact stated that on several occasions while her son was hauling a boat and driving approximately 5 MPH, the brake pedal was depressed, the transmission downshifted hard, and the vehicle jolted forward. The vehicle was taken residence. The vehicle was then taken to a dealer however, the failure could not be duplicated. The contact stated that prior to the unexpected downshifting, while the vehicle was parked, transmission fluid was leaking from the vehicle and was seen on the driveway. The vehicle was taken to the same dealer however, the failure was not duplicated. The contact stated that three days later there was transmission fluid on the driveway again, and the vehicle inadvertently shifted into 4WD while driving. The vehicle was taken back to the same dealer and the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 3,828. | Crash: No Fire: No | 3,828 |
| Apr 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ford F-150. The contact stated that the vehicle was missing the "Heated Steering Wheel Performance Upgrade". The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The bill of sale stated that the semi-conductor chip was not installed due to a chip shortage. The manufacturer was made aware of the failure. The contact stated that the failure was related to Customer Satisfaction Program: 22G06; however, the VIN was included. The failure mileage was approximately 26,000. | Crash: No Fire: No | 26,000 |
| Apr 2025 | UNKNOWN OR OTHER | Recall Reference Number: 23S65 Potential of a rear-axle hub bolt break that can lead to a loss of vehicle power and the ability to maintain Park. Ford has STILL not came up with a fix for this. | Crash: No Fire: No | Unknown |
| Mar 2025 | SUSPENSION,POWER TRAIN | rear axle shaft/hub broken. Rear differential leaking | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Down shift to a very low gear at times 60 mph downshift to second gear | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | Emergency brakes automatically deployed. Vehicle not letting me retrieve key from ignition. Vehicle does not indicate it is in park. | Crash: No Fire: No | Unknown |