Complaint volume
323 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Chevrolet Silverado Complaints
323 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
323 Total complaints
7 Crash reports
5 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Chevrolet Silverado complaints?
7 Crash
5 Fire
2 Injury
0 Fatality
18 Towed
1 Medical attention
What are the most common 2023 Chevrolet Silverado complaint categories?
ENGINE 77
POWER TRAIN 45
UNKNOWN OR OTHER 26
ENGINE AND ENGINE COOLING 20
ELECTRICAL SYSTEM 19
POWER TRAIN,ENGINE 17
EXTERIOR LIGHTING 7
FORWARD COLLISION AVOIDANCE 7
FUEL/PROPULSION SYSTEM 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
323 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | UNKNOWN OR OTHER | The tail gate on my 2023 Silverado has started to open on its own both while driving and while stopped as well as attempting to open every 3-5 minutes while the vehicle is off. I contacted Chevrolet after I saw there was open recalls for this exact issue to see if my truck was covered with this recall and to my chagrin it is not. But from what I read, this is the exact issue that other drivers of Silverados between the years of 2020-2024 have been experiencing. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | On 3/1/2025, while driving, my vehicle became unresponsive and inoperable . My vehicle stopped at the intersection in a turn lane. The vehicle engine turned off and a check engine light turned on in the dashboard. There were no sounds or indicators prior to the event. All of the controls became inoperable and unresponsive. When I tried to restart the vehicle it would not turn over. I was unable to shift the vehicle out of park. The dash board showed the message “Conditions Not Correct for Shift”. I tried several different corrective actions and referred to the owners manual but I was unable to do anything. The owners manual didn’t specify how to shift the vehicle when it is not running. I had to call a tow truck because we were in the intersection and it presented a concern for safety for ourselves and others the tow truck tried resetting the vehicle, jumping it, and looked for the manual shift override but were unsuccessful. They pulled my truck onto the tow truck and took it to the dealership where I purchased the vehicle. When we arrived at the dealership the tow truck driver consulted with the dealership personnel and were still unable to determine any cause or how to manually shift the vehicle into neutral. My truck has the 6.2L V8 L87 gasoline engine with only 15466 miles. The dealer confirmed engine failure and is in the process of ordering a new engine. There is no known ETA for the engine because it has become a national issue. I have also read multiple encounters of other owners have multiple engines fail and replaced. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | I was driving on the highway at about 65 mph, when all of the sudden the truck shut off. There was construction in that part of the highway and there was no shoulder for me to drive off to so I kept driving until the truck completely stopped on the highway. I had to jump off the truck from the passenger side with my wife and toddler and jump the median and stood there in the cold for a few hours while a tow truck came to move the truck out of the highway. We did not fell save staying in the car because there was a lot of traffic and we were afraid to get rear ended. I got the truck towed to my house which cost me $600, the next day i called the dealership to come pick it up. They took it and found the engine was completely damaged. They replaced the engine, but with the same engine model that has the defective engine that NHTSA is currently investigating on these engines. So i no longer feel safe nor can i rely on this truck to run my business. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Valve body went bad... like so many others. No ETA on part from GM. Not a good situation from a business owner that needs a truck to conduct business | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | Traveling at ~40mph when some knocking could be heard. Pedal manipulation was intermittent. No warnings on the dash. Luckily, I was able to use momentum to get the truck off of the main road and onto a side street. Knocking was heard even louder now - pedal manipulation was now even more intermittent. An error message popped up on the display "Conditions not correct to shift", with no other lights coming on. Truck has now coasted to a stop and the check engine light came on. Cannot put the truck into any other gear. I was lucky enough to not be traveling at a higher rate of speed, but I can see this being a huge safety concern. The truck was towed to a local dealer where i was told that the truck has experienced "Spontaneous Engine Disassembly". However, my service record only states "Check Engine Light On". The attached information is the only thing that I have of the incident and how it's being reported. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | February 9 2024 I was driving down the highway at 65 mph and went to switch lanes and realized engine was no longer running. I pulled over and got a tow to the dealership I purchased it from . Truck only had 5000 miles on it and they told me the engine locked up and needed replacement. They performed an engine replacement. It was not completed until April 6, 2024. Two months to get repaired. Today I was driving down the hightway and again engine blew. I heard a spun bearing noise from engine compartment area. Pulled over and engine shut itslef off . Had it towed back in to find out I am on a line of a bunch of 6.2 engines needing replaicing. Very disappointed in Chevy. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | On [XXX] I was driving @ 55 MPH. The engine made a loud noise, and completely lost all power and controls. Truck went into natural, all dashboard and screens went black. One I was able to come to a stop the vehicle put itself in park. Truck was towed to Jim Butler in Fenton, MO. I was told by the shop that the 6.2L engine in my truck had a catastrophic failure and needed a new engine. The complete and sudden loss of power and controls put myself and others in danger. No lights or warming of the failure about to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the transmission suddenly malfunctioned causing all four wheels to lock up, causing the vehicle to skid. During the failure, the vehicle abruptly decelerated and veered to the left. After the failure, the check engine warning light remained illuminated, and the vehicle went into "LIMP Mode”. The vehicle was driven to the local dealer who diagnosed and determined that the transmission valve body was faulty and needed to be replaced. The transmission valve body was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000. | Crash: No Fire: No | 38,000 |
| Feb 2025 | POWER TRAIN,ENGINE | My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | coolant control valve The check engine light came on when I started the truck and on-star ran the diagnostic and said it is code P1098. After drive 20 miles a popup on the dash stated, "slow down and drive safe". I was on a 60-mph road driving 55-mph and the truck started slowing itself down. Took it to one dealer and they said the part was on back order and didn't say anything else | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000. | Crash: No Fire: No | 18,000 |
| Feb 2025 | FUEL/PROPULSION SYSTEM | The vehicle check engine light came on and a message displayed "Reduced acceleration. Drive with care." My acceleration was very slow but that was the only symptom, although I was driving speeds under 55 MPH. I took the vehicle to GM with CEL Code P078 and they replaced the high pressure fuel rail. Two days later the CEL came on again with code P228B. I was driving on the highway when the message came on and I could not accelerate the vehicle. If I tried to push the gas pedal more than halfway, I would lose both speed and power. I could not maintain my highway speed very well and could only accelerate if I slightly pressed the gas pedal. This is a serious safety concern because it may cause an accident if I am not able to maintain speed on the freeway. Additionally, this is of concern because I rely on my vehicle to pull a camper, and with this condition, I would be a "sitting duck" with my family in the vehicle. GM continues to diagnosis the issue but has failed to respond in a timeline and satisfactory manner. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | I have a 2023 Chevrolet Silverado 1500 and the OnStar is completely out the dealership say they have no idea when a module will be ready. I have talked to and seen several forums on this. Everyone states it’s a huge problem and now they want to charge up to $1000 to replace the module it is not covered by warranty. I cannot even use my navigation my security all the things that OnStar provides due to this module problem they have it seems to be getting bigger and more widespread. We should not have to pay for something that has nothing to do with the warranty of the truck. It is a malfunction with OnStar and Chevrolet | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 70 MPH during inclement weather, the transmission unexpectedly downshifted hard, jerking the vehicle, and while slowing down the contact observed a squeaking sound coming from the front of the vehicle. The contact stated that while depressing the accelerator pedal the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was steered off the highway and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000. | Crash: No Fire: No Towed | 34,000 |
| Feb 2025 | ENGINE | The starter did not disengage and caused engine failure. Loud screeching occurred while driving. Pull off road once noise was heard and truck needed to be hauled back to dealership. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,ENGINE | Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | Vehicle started making an odd noise and was immediately taken to the dealer. Engine light did come on after the noise started. Dealer confirmed that there was an issue with the camshaft/lifters and that they have had to perform this repairs to 8 other trucks with the same 6.2L engine. (Original repair bill is attached). Dealer performs the repairs, takes the truck for a test drive and within a few miles the engine completely seizes up stranding the truck in the middle of the road. They believe it was a separate issue that caused the engine to seize up and now after 12k of repairs I will also need to purchase a completely new engine. Currently waiting on the price and availability of a new engine but was told I may have to wait a long time since this is such a common issue there aren’t many available. Would be more than happy to share additional Info as it becomes available. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Engine failure while driving without warning (lights)which caused catastrophic damage to Engine and needed to be replaced | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Catastrophic engine failure , heard a ticking called dealer where i purchased truck new , was told not to drive it . No warning.. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. | Crash: No Fire: No | 45,000 |
| Jan 2025 | ENGINE | The motor of our vehicle failed while driving on the interstate. The vehicle is at a dealership for repairs and should be available for inspection. With little to no warning our truck quickly went from 70 MPH to completely shut down. We had to go from the left lane on the interstate to the shoulder. In the process we were very close to a collision. We were also hauling our camper (2023 Forest River R-Pod 153, which has a dry weight of 3,421 lbs and we had no water in our fresh/grey/or black tanks). When we merged into the right lane our truck was going so slowly on the interstate that we were almost hit and honked at before we could get to the shoulder safely. The problem was confirmed by the dealership that is working on it. The motor spun 4 rod bearings and it was a total motor failure. The vehicle was/is still under warranty. The manufacturer, I would assume, has inspected it as we are receiving a full motor replacement. That motor has been and continues to be on back order with no ETA for 2 months now. There were no warnings in how the truck was running. There were no warnings on the dash, warning lights, or any indication that our truck was going to break down. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video | Crash: No Fire: No | Unknown |