Complaint volume
322 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Chevrolet Silverado Complaints
322 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
322 Total complaints
7 Crash reports
5 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Chevrolet Silverado complaints?
7 Crash
5 Fire
2 Injury
0 Fatality
18 Towed
1 Medical attention
What are the most common 2023 Chevrolet Silverado complaint categories?
ENGINE 77
POWER TRAIN 44
UNKNOWN OR OTHER 26
ENGINE AND ENGINE COOLING 20
ELECTRICAL SYSTEM 19
POWER TRAIN,ENGINE 17
EXTERIOR LIGHTING 7
FORWARD COLLISION AVOIDANCE 7
FUEL/PROPULSION SYSTEM 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
322 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | ENGINE | General Motors sent me a letter regarding a safety recall regarding my 6.2L V8 gas engine (ROP L87). Safety recall N252494000. I learned that my truck has the potential to have a complete engine failure. I took my truck to the dealership and all they did was an inspection and changed the oil on it. I'm not a mechanic, but total engine failure is concerning to say the least. I doubt simple change in oil thickness remedies serious recall. I learned there is an open lawsuit regarding this issue. I need Chevy to take this matter more serious, Im driving my family around in a ticking time bomb. I demand more than a band-aid. I want Chevy to replace my engine with a new reliable one. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Can shaft and lifters failed | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | While driving at 70mph, my vehicle spontaneously shifted into Neutral and therefore dropped power to the transmission. I was unable to shift out of Neutral and therefore had to coast to the shoulder. Upon coming to a complete stop, my truck independently shifted into Park. Again, I was unable to shift out of Park. I turned my truck off, let it sit for a few seconds before unsuccessfully attempting to restart my vehicle. Multiple attempts to restart my vehicle continued to be unsuccessful and the vehicle system would reboot then shut off. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000. | Crash: No Fire: No | 38,000 |
| Jan 2026 | ENGINE | My vehicle was part of the recall N25494000 L87 Engine loss of propulsion. Vehicle went in for recall on Sep-30th 2025, PicoScope Inspection was done and vehicle passed. Oil was changed to 0W 40 with new oil filter. Dec-26/27 of 2025 vehicle started stalling, for no reason but no Engine light. The dealer said there was no problem because there was no engine light, so there was no way to find out what was wrong. January 11th 2026 vehicle lost propulsion 7 times on the freeway, vehicle had a hard time re-starting and started smelling oil burning smell. Vehicle Engine light stayed on, 1/11/2026 vehicle was running a little rough with abnormal tapping noise but made it to the dealer for inspection. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING), but the failure occurred. The contact was informed by the dealer that the vehicle had passed inspection, and the dealer added a higher viscosity oil, installed 6 oil fill caps, and replaced the oil filter. The contact stated that six months after the vehicle was repaired, there was an abnormal squeaking sound coming from the engine. The contact stopped at a gas station to refuel. Afterwards, the vehicle failed to restart, and there was smoke coming from under the hood. The contact stated that the engine had seized. The contact was at the gas station when the failure occurred. The vehicle was towed to a dealer; however, no cause for the engine failure was found. The contact was informed that the sound was coming from one of the drive belts. The vehicle was not repaired. The vehicle was then towed to another dealer, where it was diagnosed and determined that the abnormal sound was coming from loose bearings in the engine. The contact was informed that the engine needed to be replaced. The long block in the engine and the radiator were replaced on January 1st. The contact stated that a week after the vehicle was repaired, the vehicle failed to start. After several attempts, the vehicle restarted. The vehicle was taken back to the dealer. However, no cause for the failure was found. The dealer recharged the battery. The contact stated that shortly afterwards, the vehicle failed to start. The vehicle was taken back to the dealer, where it was diagnosed and determined that the starter had failed. The contact requested that the dealer check the ground strap, but the dealer refused. The vehicle remained at the dealer unrepaired. The contact stated that the dealer would notify the manufacturer of the failure. The approximate failure mileage was 44,469. | Crash: No Fire: No Towed | 44,469 |
| Jan 2026 | ELECTRICAL SYSTEM | Tail gate has water intrusion and opens on it own. I was charge over $200 to have this issue looked at that I was told was a recall. Turns out my vehicle is not listed on the recall yet and was not advised before being charged. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while depressing the brake pedal to come to a stop, the contact heard an abnormal metal-to-metal sound coming from the front passenger-side brakes. Additionally, the vehicle was delayed in responding, causing the braking distance to be extended. The check engine warning light was illuminated. The contact stated that the dealer had replaced the front passenger-side brake calipers, rotors, and pads at approximately 19,000 miles. Additionally, the dealer had determined that the front driver-side brake pads had worn down to the metal at 20,000; however, the cause of failure was not determined. The front driver-side brake pads, caliper, and rotor were replaced. The contact stated that while coming to a stop on a separate occasion, an abnormal metal-to-metal sound could be heard coming from the front passenger-side brakes while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not repaired. The contact stated that the dealer refused to repair the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000. | Crash: No Fire: No | 29,000 |
| Dec 2025 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | While driving the vehicle the tailgate came open by itself. I had left my house and when I arrived at my friend’s house to pick him up the tailgate was down. I closed the tailgate and while driving a driver honked their horn to alert me that something was wrong. When I pulled off the road the tailgate had come open for a second time. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | The vehicle 'turned off' while in motion at around 35-40 mph on a busy 5-lane major arterial road in the city on 12/21/2025 at around 0630-0700 hours. Driver (author of this report) was able to turn into a side road and stop. Message "Press start button" displayed on dash panel. Complying with this action led to a coughing start but vehicle could not be put into drive mode because a second message appeared saying "Conditions not safe for transfer". Eventually over next minute or two vehicle coughed up to a start again and was able to put into drive mode and drive to parking garage to safety. Driver was able to drive back about 3 hours later with no recurrence or new malfunction. No warning lights throughout the episode. My Chevrolet mobile app also did not display error messages. Vehicle was driven (without incident) and delivered to a Chevrolet dealer on 12/24/2025 for diagnostics and workup and is currently situated there. | Crash: No Fire: No | Unknown |
| Dec 2025 | STRUCTURE | My tailgate latch keeps opening every 60 seconds. Does it going down the road or parked. my tailgate has hit numerous cars that parked behind me causing me to have to pay out of pocket for 2 other cars where my tailgate dented or scraped the paint on their vehicles. I see this safety recall online for this tailgate latch, but my vehicle isn't covered for some reason. Safety recall N232426400 explains the entire issue with the faulty latches. Due to the faulty latch, now my tailgate also needs bodywork and to be repainted. That's costly. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Fuel pump control module failed and vehicle is available for inspection upon request. cell [XXX] Truck engine shut down twice on interstate 10 eastbound in TX at interstate speeds, in heavy traffic causing dangerous threat to my family and I while powerlessly navigating between high speed traffic and 18 wheelers to exit road independent service center?Yes and independent. Code read on truck's computer confirmed a failed fuel pump control module The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others? There were no warning lamps, messages or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ENGINE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after twenty minutes and was able to drive normally. The contact stated that after starting the vehicle and shifting to drive(D) or reverse(R), the vehicle failed to move. The contact stated that recently the vehicle stalled, and the check engine warning light was illuminated and was not turning off. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Dec 2025 | UNKNOWN OR OTHER | Yesterday I was driving and the pickup truck put itself into neutral and died in the middle of the road and almost got rear ended with my kids in the car. The car would not start again and no codes were given. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | I have an 2023 L87 engine that could stop functioning at any moment. I'm retired and bought this vehicle as my last truck. I don't feel safe driving it on long trips which is why I bought it. Also the transmission shifts rough from 1st to 2nd when I accelerate. When I inquired about the transmission problem at the dealership the showed me a letter sized notice saying this might be a problem. But I was not notified about this when I purchased the truck. I would prefer to just return the truck as I have it financed with GM Financial with no money down and am willing to just eat what I have already paid to get out of this ticking time bomb which I'm not comfortable driving long distance as [XXX]. Please advise. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,FUEL/PROPULSION SYSTEM | was crossing an intersection when the truck suddenly and without warning stopped (engine). Unable to shift the truck into neutral in order to move the truck out of the flow of traffic. This is because the truck has the electronic shifter which requires the truck to be running in order to shift. There is not a manual override. So basically the truck was in the middle of an intersection with cars and trucks weaving around it until the tow truck arrived. But since the truck wasn’t able to be shifter into neutral the tow truck had to maneuver around to the front and “drag the truck onto a flat bed in order to clear the vehicle. Also it turns out that there is a major issue with the fuel pump module on these trucks and the tow truck driver said he has seen this happen a lot and very common. As a result these types of issues are likely to result in a near of fatal accident in the near future. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | While driving at highway speeds, in traffic, all dash lights lit up and the engine shut off. The truck began decelerating on its own, I couldn’t brake and could barely steer. Luckily I was going fast enough that I managed to coast about a hundred feet to get partly out of traffic. The truck would never start again and I had to wait for 7 hours for GM roadside assistance to tow me to a Chevy dealer that was 4.6 miles away. 23 hours later the dealer called me and told me the starter caused the problem, in which I told them made no sense. 30 mins later they called and said the motor failed due to recall N252494003 for the L87 engine. My truck had passed the recall inspection for this recall on Sep 24th, 2025 and received the new oil that was supposed to prevent this failure. I had also just had the oil changed again around Nov 13th because the FCW module needed a firmware update and was not functioning. The truck had given NO warning or issues previous to Dec 3rd. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,ENGINE | I was driving my vehicle when the check engine light came on and a message then came across the screen and stated the truck would no longer shift if I didn’t stop driving it. I took It immediately to Autonation Chevrolet Service on Nov 9. I received it back on 11/26 my service advisor said it passed inspection that no work was completed I needed to use high synthetic oil and filters for my truck to keep it going. This doesn’t sound correct when I’ve owned several Chevy/GMC trucks. I only have 33k miles on my truck and want the recall fixed. Please help me get this taken care of. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | GPS system behaves erratically. (Position jumps around). Phone gps very stable. While using navigation in the truck the jumping position causes the map to jump and swing also it lags behind missing turns etc. This is proving to more of a distraction making me look at the map longer. I tried dealership and they said it works while I have video evidence of its behavior. I will try another dealership but maybe thousands of others are having same issue and this help to force a fix. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, and attempting to slow the vehicle, the brake pedal required an increased effort to slow the vehicle, and the vehicle required an increased distance to come to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was taken to the dealer, and the contact was informed that a failure could not be determined as the vehicle was functioning as intended and that no warning lights were illuminated during the time at the service center. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000. | Crash: No Fire: No | 17,000 |
| Nov 2025 | FUEL SYSTEM, GASOLINE,ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine was running rough. The message "Service ECM" was displayed. The vehicle was taken to Auto Zone, where diagnostic trouble codes displayed fuel injector misfiring on cylinders 1 and 4. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | OnStar Module needs to be replaced and of course the module died right after the warranty went out. After research come to find out this is an issue with all GMC and Chevy vehicles | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Please see attachment: | Crash: No Fire: Yes | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | While driving and idling, my 2023 Chevrolet Silverado 1500 High Country equipped with the 6.2L v8 engine began experiencing a persistent audible ticking/clicking noise from the engine bay, rough idle during cold starts, and noticeable/abnormal engine vibration. Shortly after, the check engine light came on. When scanned, diagnostic codes P0304 (Cylinder 4 Misfire Detected) and P050D (Cold start Rough Idle) were retrieved. The vehicle was inspected by an authorized Chevrolet dealership, and the service advisor and technician confirmed hearing a consistent clicking noise and documented that they contacted GM's Technical Assistance Center (TAC case #80413912). The service order report states: "Due to unknown noise cannot perform recall. Called TAC 80413912 and was told need to figure out top end noise and misfire before proceeding with recall. If repairs are related to top end, will not be covered under recall." The technician indicated this could be related to a camshaft and lifter issue, which matches the symptoms outlined in GM's active propulsion system recall for 6.2L engines. Suggests GM aware & has not yet confirmed full recall coverage/repairs. This issue presents a significant safety risk because the engine could experience sudden power loss or failure while driving, potentially leading to loss of propulsion or control. These symptoms are identical to those described by GM in their recall documentation concerning valve lifter and camshaft failures. The issue has been reproduced and confirmed by the dealership, and all documentation, diagnostics reports, and service notes are available for inspection upon request. Warning/check-engine lights first appeared in October 2025, and the problem persists. Based on GM's recall acknowledgment of similar failures, I believe this defect should be fully covered under the existing recall, and I am requesting NHTSA's review to ensure manufacturer addresses this safety-related defect promptly and without cost to owners. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | 1.Coolant control valve failure 3 times within 125,00 miles causing the engine to run hot without overheating indication, losing heater and defrosting capabilities unable to operate safely with windshield freezing, 2. in addition this also caused the engine to run hot enough to burn manifold gasket and cracking manifold creating carbon monoxide to enter through cab vents. $4500 repair cost-that in order to operate safely. 3. Finally on star safety features not available due to module battery dead only after 2 years gps,emergency call and everything else included in this safety feature unavailable $1,000 cost manufacturer or dealer will not recognize any of these due to warranties and expiration. | Crash: No Fire: No | Unknown |