Complaint volume
322 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Chevrolet Silverado Complaints
322 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
322 Total complaints
7 Crash reports
5 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Chevrolet Silverado complaints?
7 Crash
5 Fire
2 Injury
0 Fatality
18 Towed
1 Medical attention
What are the most common 2023 Chevrolet Silverado complaint categories?
ENGINE 77
POWER TRAIN 44
UNKNOWN OR OTHER 26
ENGINE AND ENGINE COOLING 20
ELECTRICAL SYSTEM 19
POWER TRAIN,ENGINE 17
EXTERIOR LIGHTING 7
FORWARD COLLISION AVOIDANCE 7
FUEL/PROPULSION SYSTEM 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
322 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle made an abnormal sound and failed to respond as intended. The vehicle was taken to the dealer. The dealer contacted the manufacturer and was helped in diagnosing the vehicle. The dealer replaced the front brakes on several occasions and replaced the rear brakes once. The contact stated that the 360-degree camera had become inoperable. The vehicle was taken to the dealer, where it was repaired. Additionally, the contact stated that while the dealer was completing a transmission recall repair, the dealer informed the contact that there was an engine oil leak between the engine and the transmission. The contact stated that while driving at various speeds, the engine overheated. The message "Reduce Acceleration - Drive with Caution" was displayed. The vehicle was taken to the dealer, where it was diagnosed with cooling system failure. The vehicle was repaired; however, the failure recurred. Additionally, the instrument panel was intermittently blank. The vehicle was taken back to the dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000. | Crash: No Fire: No | 1,000 |
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the engine failed after the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving 70 MPH, the vehicle lost motive power. The message "Hot Oil Shutting Down" was displayed. The contact coasted to the side of the road, and the vehicle was towed to the dealer. The dealer determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500. | Crash: No Fire: No Towed | 36,500 |
| Mar 2026 | FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that on two separate occasions while hauling the camper, the "High Diesel Exhaust Fluid", Exhaust Fluid Range", and "Fill DEF (Diesel Exhaust Fluid) Now" warning messages were displayed on the instrument panel. The messages indicated that the Diesel Exhaust Fluid was low and needed to be replenished. The contact stated that the failure caused the instrument panel to freeze and not operate as needed. Upon attempting to refuel the vehicle, fuel failed to enter the fuel tank since the diesel tank was full. The vehicle was taken to a dealer, where the contact was informed that the failure was an electrical glitch and that there were no issues with the Diesel Exhaust Fluid system. The contact was also informed by the dealer of Technical Service Bulletin: 22-NA-150, which the contact related to the failure. The dealer reset the vehicle, which caused the instrument panel to return to normal operation. The manufacturer was then notified of the failure, and the contact was informed that vehicle was not included in the TSB. The contact was given a case number and was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000. | Crash: No Fire: No | 55,000 |
| Mar 2026 | POWER TRAIN | Valve body went out while driving, drastically reduced speed, threw code p0747. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | My engine completely died, and a complete loss of propulsion happened. My safety was put at risk due to no power while on busy highway. This problem with L87 engines (6.2) has been reported extensively. The vehicle was inspected for GM Program # N252494000, NHTSA 25V74 for above issues and was inspected on 2025-08-28. Inspection passed, but the failure ultimatel happened on 2025-02-25. Dealer indicated engine was covered under original powertrain warranty and GM would send a remanufactured engine. Dealer has still not received the engine as of Monday (2/23), which is almost a month later. While driving on a US highway in a rural area, my engine suddenly died while driving approximately 60mph. The restart engine light came on, and I quickly was unsure what was happening as I felt myself slowing down slightly after realizing I had no power and the engine would not restart. I believe it went to neutral automatically. I was in the inside lane, and it was incredibly dangerous due to traffic around me. I could not easily exit to side of road due to the traffic, but luckily a gap formed, and I was able to abruptly get off the road. I have kids in the car daily, and this would have been life threatening had it happen in any other scenario, or especially in a larger city or busier highway. I am confident this is related to GM's issues with the 6.2 liter engines. I have a 2023 Silverado 1500 ZR2 that this happened to. The loss of propulsion is clearly due to the defect in these engines. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,ENGINE | The vehicle lost power and went into limp mode on 3/3. I had it transported to a dealership and they said there was metal containments in the motor. I got it back on 3/17 and they said all was well but it never drove right. It broke down again on 3/20 and the said the throttle body was out. Why had they not found this issue before? This seems to be a recurring issue with this model truck. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Valve body in the transmission failed while driving on the freeway, all of a sudden it was like the car was in neutral and the RPM's went to redline. Dealer is telling me it is a known issue and has no idea on when they will be able to get parts because they have been on backorder forever. Says that they also have to replaced the Transmission Control Module (TCM). same thing no eta on parts. If this is a known issue why have they not recalled them. Fom what I see on line this failure is happening a lot to people, hence the unavailability of replacements parts. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | The Def guage does not work properly. After topping off with DEF the guage would not register being full. Also the guage would read over half full and within minutes I would receive a notification that the truck was going into limp mode due to be out of DEF. Happened several time while on a trip. Also truck went into limp mode while DEF was full. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Engine failed, started making noise and was shutting off, engine was locking up. | Crash: No Fire: No | Unknown |
| Mar 2026 | VEHICLE SPEED CONTROL,WHEELS,ENGINE | Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were randomly flickering on and off, but the starter couldn’t turn the engine over. After 3 hours of waiting on Chevrolet roadside assistance we obtained our own tow service. The truck tires had seized up causing the driver to drag the truck into the flatbed. The emergency brake kept resetting itself. The following day 7/13 Chevrolet had the truck towed to the dealership. On Monday 7/16 we were informed the engine had catastrophic failure with less than 24k miles. This is the second major engine breakdown as the first was at 5k miles where one side of the engine had collapsed lifters. Engines are on back order but in reviewing other experiences the replacements experience the same issues. The truck is not a safe vehicle to drive. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | The vehicle is currently exhibiting a loud, rhythmic metallic ticking/tapping noise from the top of the engine. This is a known precursor to a sudden, catastrophic loss of motive power as documented in GM Service Bulletins PIP5847A and PIP6101. The cause is attributed to manufacturing debris within the hydraulic valve lash adjusters, which prevents proper lubrication and causes valvetrain desynchronization. This defect leads to severe engine misfires (DTC P0300), "Reduced Engine Power" mode, and potential engine seizure. 1. Component/System: The 2.7L L3B Engine Valvetrain / Hydraulic Lash Adjusters. The vehicle is available for inspection. 2. Safety Risk: The audible ticking indicates imminent mechanical failure. This defect causes sudden and unexpected loss of motive power at highway speeds. Driving in this condition puts me at extreme risk of being stranded in active traffic or losing power while merging/passing, creating an immediate risk of high-speed rear-end collisions. GM is aware of this debris-related defect via TSBs but has not issued a safety recall to prevent the resulting power loss. 3. Dealer Confirmation: Yes, confirmed by Chevrolet dealer on 3/18/26. The dealer knows about this particular issue, and decided not to act. 4. Inspection History: Inspected by authorized Chevrolet service technician. 5. Warning Symptoms: Loud metallic ticking/clacking that increases with engine RPM. This is a known precursor to a sudden, catastrophic loss of motive power as documented in GM Service Bulletins PIP5847A and PIP6101. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE AND ENGINE COOLING,ENGINE | The contact owned a 2023 Chevrolet Silverado 1500. The contact stated that while he was driving at an undisclosed speed, the engine sounded rough and ran rough. While driving at 75 MPH, the vehicle started shaking and started losing power. The contact pulled over and there was one more loud bang before the engine was blown. Additionally, there was an abnormal failure with the transmission. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall repair. The vehicle was towed to a local dealer, where it was diagnosed with a blown engine, and transmission-related fault codes were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,924. | Crash: No Fire: No Towed | 40,924 |
| Mar 2026 | ELECTRICAL SYSTEM,STRUCTURE | Tailgate unexpectedly opened when driving. Switch on and off when parked and drained battery | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,ENGINE | 2023 1500 RST 6.2. Recall was done and performed last year. Truck passed so they changed the oil and sent me on my way. I have had zero issues up until last week. My gut tells me the replacement is going to be the same engine with the same failing parts that I already have so expect I may have issues in the future even after the new engine. -on interstate going 55MPH, went to accelerate to 70MPH and throttle did nothing; no rpm,no down shift, no speed change. Just dead. Suddenly the truck shut off the engine and kicked my transmission into neutral. I tried to restart the truck hoping it would fire just long enough to get me to a safe zone with no luck as the starter would turn but nothing from the engine. Mind you this was rush hour in a construction zone with no shoulder available at the moment. Luckily I coasted, got to the slow lane and was able to veer off safely onto the side of an exit ramp. No notice, no way to safely limp my truck, just a complete shut down. How this isn’t a lawsuit or more people haven’t been seriously injured or worse is beyond me- a total shutdown while driving highway speeds and no way to overcome or at least limit the speed for a short period is unbelievable. Even though warranty is now through 2033/150k miles for the powertrain due to the recall, and I’ve also thought about adding 3-4 years extended for bumper to bumper with all the tech, I now have ZERO faith in my truck or my safety once I get it back. I’m sure the trade value will also be considerably low due to the 6.2. I’ve owned Chevys for 12 years and am either going back to the 5.3 or switching brands altogether. Possibly a 5.7 hemi without etorque. | Crash: No Fire: No | Unknown |
| Mar 2026 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The adaptive cruse control will apply the brakes driving, it happens when driving and there is nothing in my lane as far as the eye can see. Sometimes the Silverado will go from 70 mph to 30-40 or less and back to 70. Most of the time it will apply the brakes for a sec and then off. One time it locked up the brakes from the low 60 ish MPH to almost stoped before I could get control. Every time this happens there is no cars, or abstractions in my lane. I have had the Silverado into 2 dealers for this problem about 25 times and they can not fix the problem and I have been told that they are done working on it and they can not find the problem and I will have to live with it. I don't fell safe driving it and have told that to them. I have asked many time to have a GM Engineer look at my Silverado and find the problem and they did nothing to resolve the problem. I need to a get this problem addressed before I cause an accident or am in one. I also have many other problems that they cannot resolve, The Blind spot mirrors light will go off all the time with nothing there or a car will pass on the left side and both the left and right mirror lights will go off. The Bluetooth will disconnect from the Silverado and the person I am talking to can hear me just fine and the call is no longer over the speakers in the Silverado it is on the ear piece of my phone and then will go back to the speakers on the Silverado. I will get an alarm that says "Take Wheel" with hands at 10 and 2 on steering wheel looking straight ahead. Get an alarm that have trailer light problem and will turn on blinker and it will flash quickly for 10 seconds and then is normal. Radio skips on FM, AM, XM, MP3 Player at times. The Silverado has spent over 4 months and 25 times at a dealer since I bought it new and they have nor been able to resolve any of the problems and I have been told by GM that they are done working on this truck and they can not find the problems. Thank You | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | RE: FORMAL COMPLAINT–RECALL FRAUD & VIN TAMPERING SUBJECT: Falsified Recall N252494000 & 18 U.S.C. § 511 Violations VEHICLE: 2023 Chevy Silverado (VIN: [XXX] ) INCIDENT: March 7, 2026 FROM: [XXX] | [XXX] I am reporting severe Federal Recall Fraud and VIN tampering by Kunes Auto Group (WI). GM records and physical evidence prove Kunes falsified Safety Recall N252494000 (L87 Loss of Propulsion) and sold an illegally rebuilt wreck with mismatched VINs. 1. Falsified Recall: On 4/9/2024, Kunes logged a PicoScope Inspection marking the recall "Passed" (Trans #XX-XXX). The NHTSA remedy requires installing a 0W-40 oil cap/flush. When the engine seized on 3/7/2026, it still had the factory 0W-20 cap. Kunes billed GM for a safety remedy never performed. 2. Concealed Defects: Despite the "Closed" recall, the truck exhibited L87 defect symptoms. I brought it to Kunes three times (Oct 2025 - Feb 2026). They dismissed the warnings and released the truck as safe. 3. VIN Fraud (18 U.S.C. § 511): The 2023 truck has 2025-stamped frame/axle parts. Holz Motors (authorized GM) blacklisted it on 3/6/2026 (RO #1583470), stating in writing: "DUE TO... MISMATCHED VINS DOOR TO DASH, SALVAGED REAR AXLE... HOLZ WILL NOT BRING THIS TRUCK IN." 4. Highway Failure: On 3/7/2026, the L87 motor suffered total Loss of Propulsion at 70 MPH in traffic. The sudden loss of power steering/braking nearly caused a multi-vehicle fatality. REQUESTED ACTION: 1. Audit Kunes’s PicoScope data for the 4/9/2024 transaction. 2. Investigate remedy fraud (missing 0W-40 cap). 3. Investigate tampered/mismatched VINs and off-the-books rebuild. 4. Sanction dealer for fraudulent safety certifications. I declare under penalty of perjury these statements are true. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 41,100. | Crash: No Fire: No Towed | 41,100 |
| Mar 2026 | POWER TRAIN | This truck has a 6.2 engine that was recalled, inspected, and made the switch to the new oil, but then failed. I believe you already have a recall query rq26001 related to this matter. I received the recall notice July 2025, took the vehicle to Covert Bee Cave in Austin, TX July 2025. They told me it passed inspection and put the new oil cap on. Within two weeks I began having transmission issues. I left the truck with them for three weeks and they could not do anything about the transmission. The transmission issue did not reappear until a couple of weeks ago. I took it to Capitol Chevrolet and they replaced a shifter rod in the transmission, but I am not convinced that was the issue as it still shifted rough. Just a couple of days later, before I could take it back to have Capitol look at the transmission, and while driving on an Interstate south of San Antonio, TX, the engine slowed down, flashed a warning "Oil Pressure Low Turn Vehicle Off" and it continued to slow. I was barely able to exit the Interstate, the truck stopped and would not restart. I had it towed to Vara Chevrolet in San Antonio ($440 tow expense) and it still would not start. The technician finally inspected it a few days later, said the engine is seized, and they will need to replace the entire engine, and that it is covered under warranty (there was plenty of oil in my engine). He did not say anything about the transmission. I believe this is an example of my vehicle passing the recall inspection, changing to the new oil, and the engine still failing - and at a very dangerous time on the interstate. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY/WIPER | What component or system failed or malfunctioned, and is it available for inspection upon request? Glass sunroof blew outwards driving 60mph on the highway. No other vehicles were around and I did not see anything impact the vehicle. The glass was broken outwards and created an 8” by 8” hole in the sunroof glass. There was no extreme temperature differential, approx. 55 degrees outside. It has been repaired and not available for inspection. How was your safety or the safety of others put at risk? It sounded like a gunshot inside the truck, causing extreme distraction at highway speeds. Luckily the interior shade was closed and caught the glass, but if it was open all of the glass would have fallen on the passengers. Has the problem been reproduced or confirmed by a dealer or independent service center? No the dealership did not consider it a manufacturing defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance inspected the vehicle and it was covered under a glass claim. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No indication prior to the incident at all. It happened out of nowhere. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Purchased 2023 Chevrolet Silverado ZR2 with 6.2 L engine in November 2025 with 3400 miles on it. According to the dealership the engine passed the recall on 09/25. At 6,500 miles the check engine light, ESC light, stability control light came on. Engine was running rough, degradation of engine power, and very rough transmission shifting. Vehicle was taken back to purchasing dealership and was told the lifters and rods will have to be replaced. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | My onstar telematics system has failed. I lost all connectivity with onstar and have no vehicle crash detection, communication and onstar based safety feature available anymore. I took the truck to the dealership and they identified the telematics module as faulty and needs replaced. The onstar system buttons are off and will not turn back one and have been off since 2/18/26. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | The Forward Collision Light Glitched out and I had to reset the fuse to get it back. The orange light stayed on until I fixed . The truck is only 3 years old and only has 017314 miles on it. | Crash: No Fire: No | Unknown |
| Mar 2026 | BACK OVER PREVENTION | The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | STRUCTURE,LATCHES/LOCKS/LINKAGES | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Feb 2026 | STEERING,ELECTRICAL SYSTEM,ENGINE | On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire department indicated the fire appeared to be electrical in nature. The fire appeared to originate in the dashboard and steering column area based on visible damage and fire progression. The vehicle had approximately 60,000 miles and was properly maintained. There were no prior warning lights, messages, or symptoms before the fire. The remote start system was factory-installed and not aftermarket. The vehicle is currently available for inspection by insurance, manufacturer, or investigators at [XXX] . The vehicle is likely a total loss due to the extent of the fire damage. This incident posed a serious safety risk as the vehicle caught fire spontaneously while parked near my home. The fire could have spread to my residence or caused injury if someone had been inside or near the vehicle. The fire department responded, and an official fire report is pending. Insurance claim has been opened and inspection is pending. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: Yes | Unknown |