Complaint volume
322 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Chevrolet Silverado Complaints
322 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
322 Total complaints
7 Crash reports
5 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Chevrolet Silverado complaints?
7 Crash
5 Fire
2 Injury
0 Fatality
18 Towed
1 Medical attention
What are the most common 2023 Chevrolet Silverado complaint categories?
ENGINE 77
POWER TRAIN 44
UNKNOWN OR OTHER 26
ENGINE AND ENGINE COOLING 20
ELECTRICAL SYSTEM 19
POWER TRAIN,ENGINE 17
EXTERIOR LIGHTING 7
FORWARD COLLISION AVOIDANCE 7
FUEL/PROPULSION SYSTEM 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
322 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | ENGINE AND ENGINE COOLING | See attached document for complaint. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE,FUEL/PROPULSION SYSTEM | While driving, the vehicle suddenly displayed “Service ESC” and “Service Traction Control” warnings. Shortly after, the engine stalled and the vehicle became difficult to restart. Vehicle experienced rough running/misfires and loss of power. Diagnostic trouble codes retrieved included P0300, P0106, P3498, P00FF, and U1962. The issue appears intermittent but creates a serious safety concern due to unexpected stalling while driving. Concerned about possible electrical, engine management, or stability control system failure affecting safe operation of the vehicle. No prior warning before incident. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | What component or system failed or malfunctioned, and is it available for inspection upon request? Engine seized and vehicle was towed to dealership. It is available for inspection. How was your safety or the safety of others put at risk? Loss of propulstion, described below. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership where originally purchased. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected at dealership by GM/Chevrolet technician. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None prior to failure Detailed description: On 5/21/2026, during normal driving, the engine in my truck lost propulsion due to a major internal failure. This is a 2023 General Motors 6.2L (L87) engine that was inspected at the dealership where it was originally purchased for the previously issued NHTSA "loss of propulsion" recall and passed without any noted issues. This engine only has ~20,000 miles on it. The engine failed in relatively heavy traffic and could have easily resulted in a serious accident due to inability to route my vehicle to a safe area while under power. This all happened without any prior warning, no check engine lights, noises or lamps or symptoms. The dash simply illuminated with a "Press Start" message.The truck was towed to the dealer for evaluation. The dealer called me today (5/26/2026) stating the engine was seized and a new engine would have to be ordered from GM for installation. This event occurred while the vehicle (2023 Silverado ZR2) is still under the original 36 month/36,000 mile warranty. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado LD Crew. The vehicle was taken for a recall repair due to a the crank shaft bearings failure. The contact stated that awhile after the repair was completed , the engine was ticking. The vehicle was taken to the dealer again, where it was diagnosed with metal shavings in the engine. The dealer stated a new motor may be needed which would be the fourth motor installed. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 40,000. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | What component or system failed or malfunctioned, and is it available for inspection upon request? ENGINE How was your safety or the safety of others put at risk? The truck exhibited an abnormal, rough idle, severe shuddering, poor acceleration, unable to maintain speed on highway and in traffic Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light appeared and was cleared by dealer, then reappeared a week later | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Had a vehicle update for my 2023 Chevrolet Silverado and now my Onstar Module is toast and no longer under warranty bc I have 37,000 miles. Many reports of this happening to 2023 models but no recalls for this. Why should I have to pay $1000.00 for a part that is failing in many vehicles of the same year. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL SYSTEM, GASOLINE | The contact owns a 2023 Chevrolet Silverado. The contact stated while driving at approximately 40 MPH, the vehicle stalled, the brakes were inoperative, the gear shift was stuck in drive, and all of the doors and windows were locked and inoperative. The check engine warning light was illuminated and the "please restart the engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the fuel pump regulator module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 373200. | Crash: No Fire: No | 373,200 |
| May 2026 | UNKNOWN OR OTHER | Onstar Module not working. Stop working in October of 2025 after a software update. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service ESC shows on dash. Truck is unsafe and a hazard on the road. A call to GM has been made waiting on a response. Gm case#XXX. Truck is 2023 with 62k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | In 2024 there was a recall for the tailgate locking mechanism - We did not receive that recall - but the part went bad causing the battery to drain - and it had to be repaired. We had to pay for the service $500.00 - We I asked the dealership about this recall they said it did not include my vehicle. But it was indeed that part that went bad. I lease the truck - I had every intention of purchasing after the lease - I am over the miles and was told it was out of warranty. I certainly would not complain about paying for it - but there was a recall last year for said part. Could some please reach out to me regarding this - Thank you | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Vehicle has experienced repeated electrical and safety system failures since purchase in 2023. Affected systems include forward collision warning, blind spot monitoring, parking sensors, cameras, and infotainment. Failures include complete loss of camera functionality (rear and front), infotainment system shutdowns or resets while driving, loss of audio, and volume malfunctioning (including sudden increases or no response). The vehicle has also generated false safety alerts, including forward collision warnings and blind spot alerts when no hazard was present. These issues have occurred while the vehicle was in operation, creating safety risks due to loss of visibility systems and unreliable warning alerts. In multiple instances, the system would become completely non-functional for extended periods, sometimes lasting days or weeks, before temporarily returning. The problem has been reported to a dealership multiple times and has been inspected and serviced. Repairs have included software updates and component-related work; however, the issues have continued to persist or reoccur. The failures are intermittent but recurring and have not been permanently resolved despite multiple repair attempts. The condition reduces driver confidence and creates unsafe operating conditions due to unreliable safety systems and loss of critical features while driving. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ENGINE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving 65–70 MPH, there was an abnormally loud sound coming from the vehicle. Several unknown warning lights were illuminated. The contact attempted to pull over to the shoulder of the road, but the vehicle lost automotive power. Additionally, the engine had seized. The contact stated that while attempting to start the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the gear shifter failed to shift to neutral. The failure had occurred while driving on a busy highway and created an unsafe driving condition. In addition, the contact stated that New York State Troopers assisted with the traffic control. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000. | Crash: No Fire: No Towed | 47,000 |
| Apr 2026 | ENGINE | At 29k miles, truck was receiving an oil change and general maintenance. Metal flakes were found in the oil and small shaving in the bottom of the drain bucket. Vehicle was sent to a GM dealership to be tested. Engine passed pico test even though metal was present in the oil. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle continued to lose power with a huge cloud of white smoke coming from under the hood. There was no warning light illuminated. The contact pulled off to the shoulder of the roadway, and the vehicle shut off unexpectedly. Due to the failure, the vehicle was towed to the dealer and was diagnosed with engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000. | Crash: No Fire: No Towed | 20,000 |
| Apr 2026 | POWER TRAIN | Transmission has jerked/bumped in past and now at approx 85K miles, it supposedly needs a new transmission. I've heard it is a pretty big issue and seems llike relatively low mileage for this to be happening to 2023 year model. I certainly don't drive it hard and rarely tow or haul heavy loads. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | One day the trucks transmission started to struggle to find the next gear after taking off from a light. The next morning it did it again and that night did it a third time. The third time it about brought the truck to a stop at 30 mph and made a bang noise, in which a check engine light came on and a message saying speed limited and drive with caution. The truck only has 20,000 miles and already is having transmission issues, which is just unacceptable. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Onstar isnt working the clock wont stay on time the telematics control module went out on a brand new truck just past the 36,000 mile warranty | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | I am reporting another engine failure on the 6.2L L87. This engine passed the initial recall testing and the oil was changed to 0W40 on September 30, 2025. However, my engine in my 2023 LT Trail Boss started knocking on Friday, March 20, 2026 (at 22,500 miles) after I picked up my children from school. Thankfully it started as I pulled into my driveway with them so they weren’t in any danger. No loss of power on the truck or warning lights visible. However, it was loud enough and odd enough for my [XXX] olds to even notice the sound in the cab. It was dropped off at the dealership on that Saturday morning and the GM dealership was finally able to look at it on Wednesday, March 25th and confirmed what was expected. The advisor stated the engine will need to be replaced due to the engine heading towards bearing/crankshaft failure. I am still currently without my truck as of today (April 4th) with no repair date in sight. I will say that the dealership service advisor has been very good about communicating about its status. However, he stated that he has had no luck finding an new engine and is unable to give a timetable in getting one. He did offer to start a PO for a rental car through enterprise. He stated they are not giving loaners, but could get a rental car. He also stated that it would not be a truck due to GM only giving $50 per day towards a rental. So here I sit currently without my truck. I see multiple reports about the engines being on back order and even the replacement engines are failing within the fist 500 miles. Some reports indicating they are on the third or fourth engine. Something needs to done about getting these trucks bought back by GM. They have clearly failed with this engine and are replacing the failed engines with the same thing! It is a well documented manufacturing flaw and design! I am thankful it occurred near my home. I would not have been happy with a catastrophic failure on a highway with my [XXX] old children in the truck!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | Vehicle shut off while driving. Dash codes said low fuel and low voltage. Tank was full and driven twice that same day for a combined 20 miles. No wrongs of failure | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power. There were several unknown warning lights illuminated, and the message that the vehicle would not exceed 55 MPH while driving. The contact stated that after driving for several miles, the message appeared that the vehicle would not accelerate to 30 MPH while driving. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the DEF tank heater needed to be replaced; GM Part Number: 85856213; however, the part was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 67,000. | Crash: No Fire: No | 67,000 |
| Mar 2026 | POWER TRAIN | At cold start vehicle often required several seconds for the transmission to engage before moving. After traveling at highway speed (45+ MPH) vehicle began to make clunking noise as if the transmission were changing gears but it was not and the RPMs on the tachometer did not change. Instances became worse and more frequent over 6 month period, vehicle never displayed any codes and no notifications or check engine/transmission lights on driver information center. Took vehicle to O’Fallon Buick GMC and was advised torque converter and transmission valve body had failed and needed replaced. I inquired about ongoing issue with this vehicle based on my findings online and was told it was not a recall issue at this time. Truck has 74,000 miles and service records for all maintenance to date. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE,FUEL/PROPULSION SYSTEM | I'm reporting a 5mpg fuel economy reduction immediately following the 6.2L L87 engine recall (NHTSA #24V795000). I use 93 octane and monitor my fuel mileage consistently. I bragged about my fuel economy in my 6.2l until after the recall was applied. This is going to cause a financial hardship as I'm on fixed income after Servicing 29 years in the Army and 100% disabled. There is no other reason my mpg should have changed as my driving habits have not. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | Tailgate opens on its own after parking truck. No buttons inside or on the key fob are pressed and the tailgate randomly opens. Caused the battery to drain as well. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | Battery keeps going dead 4 batteries in 4 months think it is caused by power tailgate release | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | While driving on the freeway without warning, my engine stopped working. My vehicle was towed to the Chevy dealership where they confirmed that I was the latest victim of the ongoing engine failure problem with the 6.2 L engine. There was no warning, no sign that I had a problem. My engine just simply stopped working on a busy freeway. I was barely able to make it to the shoulder where I had merging traffic coming on the freeway behind me. I’m deeply concerned that Chevy will replace it with the same faulty engine and I will be put in the same danger situation again in the future. | Crash: No Fire: No | Unknown |