Complaint volume
205 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Toyota Highlander Complaints
205 consumer-submitted complaints on record for the 2022 Toyota Highlander, grouped by component category.
205 Total complaints
12 Crash reports
1 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are structure, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 12 crash reports, 1 fire report, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 27 complaints, with an average reported failure mileage of 33,895 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to structure, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Toyota Highlander?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Toyota Highlander complaints?
12 Crash
1 Fire
2 Injury
1 Fatality
10 Towed
3 Medical attention
What are the most common 2022 Toyota Highlander complaint categories?
STRUCTURE 34
POWER TRAIN 28
SERVICE BRAKES 22
UNKNOWN OR OTHER 18
AIR BAGS 10
VISIBILITY/WIPER 8
ELECTRICAL SYSTEM 5
VISIBILITY 5
EXTERIOR LIGHTING 4
FUEL/PROPULSION SYSTEM 4
205 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the front end of the vehicle. The contact had driven over a bump or an object on the roadway. The contact looked in her rear-view mirror and saw a plastic object on the road behind the vehicle. The contact later observed that the lower portion of the front bumper had detached from the vehicle. The contact took the vehicle to a dealer who advised her that the damage was from an accident and to contact her insurance provider. The vehicle was not repaired. The contact stated that she related the failure to NHTSA Campaign Number: 23V720000 (Structure). The manufacturer was not informed of the failure. The failure mileage was 9,206. VIN tool confirms parts not available. | Crash: No Fire: No | 9,206 |
| Jan 2024 | VISIBILITY | The contact owns a 2022 Toyota Highlander. The contact stated that there was an obscuring and milky pattern on the windshield while driving under certain weather conditions; significantly reducing the visibility of the roadway while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000. | Crash: No Fire: No | 3,000 |
| Jan 2024 | AIR BAGS,FORWARD COLLISION AVOIDANCE | Was in a frontal collision air bags failed to deploy and forward collision system did not work. Received error messages from both systems that they failed | Crash: Yes Fire: No Towed | Unknown |
| Jan 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | SERVICE BRAKES | Occasionally when slowing to a stop, the brakes feel like they slip and i begin to speed up suddenly. Pressing hard on the brakes stops the car again. This is a safety issue if for example you were braking for someone in a crosswalk or a car in front of you. The dealer was unable to reproduce the issue. It happens maybe once a week, for the last several months. They examined the brakes and said they are fine. No warning lights. | Crash: No Fire: No | Unknown |
| Dec 2023 | SEAT BELTS | The 3rd row seat belt buckle is imbedded too deep in the seat. This makes it very difficult for a child to buckle themselves and in several attempts the parent or another adult was required to insert the seat belt into the locking device. What is more concerning is the difficulty a child has when trying to release the seat belt. While this may be an annoyance that requires adult intervention it is of particular concern when a child, in an emergency is required to release the seat belt. | Crash: No Fire: No | Unknown |
| Dec 2023 | STRUCTURE | Sunroof shattered and detached at highway speed without impact | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER | The hood is latched, but not sealing flush. There is approximately a half inch gap. While driving the wind catches. I can see the hood moving up and down while driving. Especially if I am on the interstate. | Crash: No Fire: No | Unknown |
| Dec 2023 | STRUCTURE | In November 2023, I received a notification about TOYOTA HIGHLANDER 2022 OPEN SAFETY RECALL WITH NO REMEDIES. I went to the local DeLuca Toyota (www.delucatoyota.com ) Dealership. The address is 1719 SW College Rd, Ocala, FL 34471, (352) 732-0770. I bought this car from this dealership. I was talking with service manager about these issues about safety recall WITH NO REMEDIES. He said they cannot do anything about. They offered a different car as a rental solution. The first problem with rental car is an additional cost. I must pay for the rental vehicle. Another problem is limit of the mileages per day. I am working in Gainesville, FL, which is 49 miles away (one way) from my home. I will use this limit in one week, and then I must pay for the mileage excess in addition to rental cost, monthly payments for Highlander and additional rental car insurance. Dealers do not know when the remedy is going to be and try to push/refer to the “LOW RISK” issue. LAW RISK cannot be measured yet should not be discussed. Risk is the risk that is why an open safety recall was issued. I discussed with repair service department and seller’s department to provide me with either of these options: repair, replacement, or refund. All these remedies were denied. I mention that I carry “A CAP INSURANCE”. The associates stated that the cap insurance, is not suitable for this situation. I think, if there are no remedies available for safety recall available for 0ver 45 days, and I aren’t provided with any of remedies, I am intitle by law, my consumer’s rights have been violated. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER | Driver side mirror shakes in its housing at varying speeds and on non-smooth roads. It becomes a distraction of focus when you are looking at the mirror to then switch back to front. The mirror vibration almost caused an accident while overcorrecting a turn. | Crash: No Fire: No | Unknown |
| Nov 2023 | AIR BAGS | I got hit by a full size van at the red light and pushed to the traffic. Van is totaled and airbags deployed. I and my passenger got a whiplash, yet airbags deploy. | Crash: Yes Fire: No Towed | Unknown |
| Oct 2023 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | The highlander has been having starting issue where the dash reads that the hybrid system is not functioning and won’t turn over. There is a consumer report program instead of a recall. This is deceiving. This morning the TPMS was reading that all tired were at 32 pounds of air when in fact the right front passenger was complete flat to the rim. Clearly the computer was malfunctioning with not just one aspect of the car but multiple. The local dealership isn’t helpful in that they charge $185 for diagnostic tests. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE | The Front bumper came loose on the interstate, creating a loud noise as it slid under the tires. Once safely pulled over on the side of the road the car appeared to have spontaneously dropped the front bumper, we did not encounter any debris in the road, the weather is good and clear, there was no prior damage to the vehicle. The clips that hold the bumper in place seemed to be broken. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | Toyota 2022 Highlander XLE AWD has a safety issue with the drivers side mirror. The issue is that the mirror vibrates when driving over small bumps or imperfections in the road. It is especially hazardous when driving at night and the following vehicles headlights flicker the reflection back in your face. It is very distracting to the driver. Toyota has similar vehicles (Rav4) that have TSB's for the same problem. Also many Lexus vehicles have similar TSB. I hope NHSTA will convince Toyota that the Highlander with mirror vibration problems need to be addressed similar to the Rav4 and Lexus models. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,SERVICE BRAKES | Unexpected brake failure; While driving at a slow 20 to 30 mph speed lightly braking anticipating a stop at a stop sign my car will unexpectedly surge and jolt the car forward while I'm applying maximum brake force to the peddle. I took it to the local Toyota dealer they checked it out and couldn't find or replicate the problem. I was told that possibly my driving habits or I may have my foot on the brake while still on the accelerator?? When this happens there are NO warning indicators or audible sounds either lit on the instrument panel prior to or after the event. This event on this day propelled my car approximately 6 ft past the crosswalk into the intersection of a four way stop. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | No problem with my car | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,LANE DEPARTURE | No | Crash: No Fire: No | Unknown |
| Aug 2023 | FUEL/PROPULSION SYSTEM | Vehicle does not fill above 14 gallons of gas. It says 10 miles until empty, but when you fill it and try to force as much gas in as it will take, it only fills to 14 gallons not the capacity of 17.8 that is advertised. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | The side mirrors on the vehicle are melting and deforming. This happened with the vehicle being less than 1 year old. Nowhere else on the vehicle is melted but the dealership claims it’s “solar convergence” however none of this damage is happening to older model Toyotas that have been exposed much longer to the elements/sun. I have read online numerous people’s vehicles from Toyota suffering this same issue | Crash: No Fire: No | Unknown |
| Aug 2023 | SERVICE BRAKES | A few months after the winter of 2022/2023 the car started making noise and shaking while breaking, the car was taken for regular maintenance at the dealer and I was told everything was fine on April/2023, it just got worse over time and the breaks are now failing and not stopping properly due to huge clusters of rust in the rotors. Car was taken again to the Toyota dealership and they said the warranty does not cover the rotors as they are considered wear and tear parts, rotor isn't worn but has increased in thickness in the areas were the clusters of rust are. After speaking to another mechanic I was told it happened because of the low quality steel of the rotors used by Toyota, which do not perform well in a climate where salt and other chemicals are used to treat the roads. The breaking quality has reduced so much the vehicle is taking twice as long to stop putting myself and others at risk. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES | The brake system on the 2022 Toyota Highlander Hybrid malfunctioned momentarily this weekend (7/8/23 was date of incident) in North Kington, RI. While coming to a gradual stop at a stop light, the brakes momentarily stopped working and felt like the car lunged forward before the auto braking system activated since there was a stopped vehicle in front of us. My foot was on the brake pedal but the brakes just stopped working for a moment. I've read in other toyota forums that this has happened to others with 2022 hybrid highlander models. The same issue happens when applying the brakes going down hill and going over a bump. I'm bringing the vehicle to the toyota dealer this week. No warning lights ahead of the problem. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES | While driving on the highway at an average speed of 40-60 mph and applying the brakes, I experience a noticeable shaking in the whole car and can also feel the tires shaking. I took my car to the Toyota dealer, and they confirmed that the rotors and brake pads are in good condition. However, I still do not feel safe driving my car at this point. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On June 26 2023 the vehicle didn't stop automatically when another car was in view in the intersection, the automatic breaking system didn't work and the air bags didn't deploy, | Crash: Yes Fire: No Towed | Unknown |
| Jun 2023 | SERVICE BRAKES | When I am slowing down to a stop usually when im going down hill the brakes will fail and the car lunges forward. It will fell like I am stepping on air. I have taken ot to the dealership but they have been unable to duplicate the issue so I dont know what else to do. At the begining it was pretty rare but now it is happening more often | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | Driver side mirror vibrates when driving above 50 miles per hour on highway. Mirror vibrates making the mirror image blurry and produce dizziness which affect the safety of the driver when changing lanes. Went to dealership, changed the whole driver mirror but still same problem. | Crash: No Fire: No | Unknown |