Complaint volume
223 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Toyota Highlander Complaints
223 consumer-submitted complaints on record for the 2022 Toyota Highlander, grouped by component category.
223 Total complaints
12 Crash reports
1 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, structure, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 12 crash reports, 1 fire report, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 28 complaints, with an average reported failure mileage of 33,666 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, structure, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Toyota Highlander?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Toyota Highlander complaints?
12 Crash
1 Fire
2 Injury
1 Fatality
10 Towed
3 Medical attention
What are the most common 2022 Toyota Highlander complaint categories?
POWER TRAIN 38
STRUCTURE 35
SERVICE BRAKES 22
UNKNOWN OR OTHER 19
AIR BAGS 10
VISIBILITY/WIPER 9
SEATS 7
ELECTRICAL SYSTEM 5
VISIBILITY 5
EXTERIOR LIGHTING 4
223 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | EXTERIOR LIGHTING | All Toyota Highlanders with the LED projector headlights come from the factory with the lights aimed far too high. | Crash: No Fire: No | Unknown |
| Jan 2025 | VISIBILITY/WIPER | Drivers side mirror vibrates during car operation and limits visibility. This is extremely hazardous during lane changes on multiple lane roads. I have reached out to Toyota multiple times about a resolution but their continued response is that they are aware of the issue but do not seem to be concerned. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES | Sudden acceleration when applying the brakes. This has happened several times | Crash: No Fire: No | Unknown |
| Dec 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated that while driving 65 MPH, the contact heard an abnormal popping and dragging sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle. The contact stated that the driver’s side bumper had detached, and the passenger’s side bumper was hanging down. The front bumper was popped back into place and the contact continued to drive. The contact stated that while continuing to drive the bumper fully detached and ripped the covering under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper and lower bumpers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| Nov 2024 | TIRES | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 24V419000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 55 MPH, the TPMS warning light illuminated. The contact stated that the front passenger’s side wheel was deflating. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 33,000. Parts distribution disconnect. | Crash: No Fire: No | 33,000 |
| Oct 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front lower bumper cover had detached. Additionally, the contact stated while driving 60 MPH, the front lower bumper cover separated, flew underneath the vehicle and into traffic, causing the contact to temporarily lose control of the vehicle. The vehicle was taken to the local dealer, where the contact was informed that there was a cost for the repair of the front lower bumper prior to the recall repair. The contact declined to pay for the repair because it was a minor bump. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 7,000. Parts distribution disconnect. | Crash: No Fire: No | 7,000 |
| Oct 2024 | SERVICE BRAKES | We have noticed that when we brake the vehicle, it intermittently LURCHES FORWARD very fast while you are breaking and trying to stop! This is extremely unsafe! We need to stop and brake and not go forward. It does this unexpectedly with no notice and does not always do it consistently but we have noticed it is getting worse and worse and we are worried we will hit another car in front or even a person because the car will not stop on time. When I looked online, this is a well known issue on Toyota Highlanders, especially hybrids like ours and Toyota has done nothing to fix this dangerous problem. They have even told car owners to drive slower but I can tell you it doesn’t seem to matter if I’m going 25 mph or faster or slower- the car gives no notice and goes FASTER while you are trying to stop!!!!! Please help us Toyota Highlander owners!!!! This car gives us no warning whatsoever. It is not consistent. But when it does this it is VERY scary! | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES | When braking the brakes will occasionally “quit”, causing unexpected acceleration. They kick back on if I stomp hard on the brake, causing the occupants to jolt forward. It could easily cause a collision if an unexpected vehicle or pedestrian were in the way, and could cause a rear end collision were I to have someone following close behind and hard brake unexpectedly. This has been reported to the dealership but they have been unable to replicate it. It happens intermittently, primarily when braking on a slight downhill slope. The issue has been since the vehicle was new. No warning lights or alerts activate inside. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS | On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I arrived I was told they do not do diagnostic tests on Thursdays. They proceeded to give me a new appointment for today 9/28/24, and when I arrived they once again turned me away explaining that today was not a good day for a diagnostic. They mockingly told me that my vehicle warranty was about to expire. Furthermore, the Toyota has refused to fix the recall issue, and now is refusing to even run a diagnostic test to see what the problem is with the airbags. I am afraid the airbags will fail if I am in an accident. This is a very dangerous situation. Please help me! | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,FUEL/PROPULSION SYSTEM | As my wife had the wheels turned and was pulling up to the curb stop in a parking spot the car suddenly lurched forward without putting the accelerator on and went up and over the curb. Stop and hit a pole. my thoughts are is that the engine possibly changed from hybrid to gas or vice versa and as my wife’s foot was let off on the brake to inch forward to the curb stop it suddenly lunged forward as previously stated. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2024 | SERVICE BRAKES | Degenerative breaking. When breaking sometimes it jolts- seems to lose braking power. This is a safety hazard. It could cause a crash. | Crash: No Fire: No | Unknown |
| Aug 2024 | AIR BAGS,FORWARD COLLISION AVOIDANCE | My father in law drove my highlander car and got into an accident on 8/27/2024. Front of the car was damaged but did not deploy the airbags. And as far I know it is equipped with automatic braking system but the damaged looks really bad. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, the lower front bumper cover assembly detached from the vehicle. The vehicle was not yet repaired. The failure mileage was 85,000. Parts distribution disconnect. | Crash: No Fire: No | 85,000 |
| Aug 2024 | EQUIPMENT | The contact owns a 2022 Toyota Highlander equipped with a Kuat Transfer V2 Bike Rack. The contact stated that while driving approximately 50 MPH, the contact noticed that the bicycle was lowering from the rear windshield. The contact inspected the bike rack attached to the vehicle and noticed that the shorter tray where the second wheel had turned in a vertical direction had caused the bike's wheel to drop. Additionally, the bike rack's second tray did not have any screws to secure the tray in an horizontal position. The contact also noticed that the second tray was significantly shorter than the first tray, resulting in less space for the bike tire to rest appropriately. The contact was unable to secure the second tray after several attempts. The manufacturer was made aware of the failure and provided the contact with a new second tray. No further information was provided. The vehicle mileage was 15,000. | Crash: No Fire: No | 15,000 |
| Jul 2024 | UNKNOWN OR OTHER | The clips on the roof rails are not sealed and it allows water to leak into the car through the roof. This was an issue with previous RAV4 vehicles and is continuing on with the Highlander design. The water enters the vehicle anytime it rains or the vehicle is washed. | Crash: No Fire: No | Unknown |
| Jul 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated while driving 70 MPH, the front bumper cover detached from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The dealer referred the contact to an auto body shop for further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect. | Crash: No Fire: No | 49,000 |
| Jul 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 MPH, the contact heard an abnormal sound coming from the front of the vehicle. The contact heard a dragging sound coming from the vehicle. The contact stopped the vehicle and observed that the lower section of the front bumper had almost detached from the vehicle and was cracked due to the impact with the road. The contact had taken the vehicle to a local dealer and was informed that the replacement of the bumper would be an out-of-pocket expense. The vehicle was not repaired. The failure mileage was approximately 30,000. Parts distribution disconnect. | Crash: No Fire: No | 30,000 |
| Jul 2024 | SERVICE BRAKES | Loss of brake sensation when slowing down through 20-25mph. Brake pedal takes a sudden plunge and car surges forward, forcing the driver to suddenly have to push hard on the brakes in order to stop. Usually happens under moderate braking, especially when there is a slight downhill grade. Toyota dealer confirms that it happens but says there are no codes and there is nothing they can do. Toyota dealer service advisor has had it happen to him while driving. This happens regularly, as often as 2-3 times per week, and can be reproduced. | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that the other vehicle that crashed into the contact stated the vehicle's speed was about 75 MPH. The contact stated that when the contact's vehicle was impacted, the contact's vehicle air bags failed to deploy. The contact stated that after the crash, the ABS warning light illuminated. The contact's vehicle was occupied by the contact's husband, who was seated in the front passenger's seat. The contact's two children, ages [XXX] and [XXX] old, were seated in the rear seat. The Police and Fire departments arrived on the scene. The contact stated that medical attention was provided at the scene. The contact sustained injuries included a concussion, a sprained left ankle, and a sprained right wrist. The contact's husband sustained injuries, including a sprained right wrist and a sprained left ankle. In addition, the contact's children sustained cuts and bruises. A Police report was filed. The vehicle was towed to the contact's residence and later towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,765. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | 70,765 |
| Jun 2024 | POWER TRAIN,ELECTRICAL SYSTEM | Car fire (total loss of vehicle) after hybrid malfunction. My family and I were traveling west bound on [XXX] near Crawfordsville Indiana on [XXX]. Trooper Chelsey Smith from the Indiana State Police (CAD # [XXX] ) came to the scene. Our car was traveling westbound at about 70 mph when I got a notification of "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected" - I acknowledged the alert and kept driving, then it showed again 30 seconds later and acknowledged again. About 30 seconds later I received a "Hybrid System Alert" stating "A malfunction in the Hybrid System has been detected. Stop in a save location and contact your Toyota dealer to have your vehicle inspected". The vehicle then notified me that it was reducing power output and we went from 70 to 20 mph in a few minutes. Then while we were going about 20 mph, the vehicle notified me that its going to come to a stop and shut off its power. I engaged the brakes and before coming to a full stop, thick brown smoke came out from the hood on the drivers side. Vehicle cam to a stop and we all jumped out of the vehicle. Within 30 seconds, the car had flames coming out of hood and front drivers side quarter panel. The fire then moved through the vehicle. Fire department came about 10 min later, but worked on it for 30+ mins to put out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: Yes | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2022 Toyota Highlander. The contact stated that while driving 70 MPH in the fast lane, the steering wheel failed to respond as needed while attempting to turn to the left or the right. Additionally, the brakes became inoperable and the vehicle decelerated. The contact stated that several unknown warning lights were illuminated. The contact was able to veer to the shoulder, and the vehicle shut off. The contact called Roadside Assistance and was informed that the battery needed to be replaced. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 17,781. | Crash: No Fire: No | 17,781 |
| May 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2024 | STRUCTURE | The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES | When I brake, the SUV feels like it accelerates/surges forward rather than slowing down. I need to apply the brakes hard to then stop the vehicle. I never know when it will happen but it happens very often. | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES | when I slow down to make a right or left turn I apply pressure to the brake pedal and my vehicle brakes feel like they are "gulping: or not holding, causing my vehicle to lurch forward slightly. This has been happening since I purchsed in July 2022. I replaced my tires last month thinking it was the tires, but the vehicle still lurches forward when braking in a turn. I will put the last time this occurred in your details below | Crash: No Fire: No | Unknown |