Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
811 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2022 | FORWARD COLLISION AVOIDANCE | I drive on a 2 lane undivided highway/road. When I have cruise control activated I have severe braking occurring when I drive past any larger truck/bus. It has almost caused me to be rear ended on more than one occasion. | Crash: No Fire: No | Unknown |
| Jan 2022 | UNKNOWN OR OTHER | Heat stop working in MN where the temperature are in the negative or single digit. | Crash: No Fire: No | Unknown |
| Jan 2022 | UNKNOWN OR OTHER | The side pillar cameras on the Tesla are not sealed and contain moisture. I live in Minnesota and this moisture will frost over in cold weather, thereby blocking these cameras and disengage autopilot while driving or make it unusable. | Crash: No Fire: No | Unknown |
| Jan 2022 | EXTERIOR LIGHTING | The contact owns a 2022 Tesla Model Y. The contact stated that while driving at 50 - 60 MPH, the headlights inadvertently turned off for a few seconds. The vehicle was taken to the dealer and diagnosed that the computer data showed the high-beam was turning on and off but not the low-beam. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 440. Consumer stated the incident happened several (4 or 5) times during a 4 mile drive. Each incident’s time ranged from a few seconds to about 30 seconds. | Crash: No Fire: No | 440 |
| Jan 2022 | FORWARD COLLISION AVOIDANCE | The issue is with the standard self driving. When it is engaged while driving on the freeway it will randomly slams on the breaks. Very dangerous as someone could have rear ended me from behind. This occurs randomly and makes using this feature very dangerous!! I feel they should disengage the self driving until it gets fully tested. | Crash: No Fire: No | Unknown |
| Jan 2022 | SEATS | I got hit very hard by a seat. Here is what happened: I was sitting in the right-side-2nd-row seat while trying to figure out how to adjust the left-side-2nd-row seat position in order to accommodate a child seat and look for a missing item. I had not brought in the child seat yet, I was still playing around with the controls to see if I understood how the seats could adjust and move. I couldn't figure out how to fold the seat down. The button at the top of the left-seat did not fold the seat. I thought that the 2nd-row-middle seat back rest might be blocking the folding, so I was able to release the middle-back-rest and folded that down. I crawled over to the left seat and searched around the side and found the button that could be pressed. With only a slight push, the seat released and very quickly came down and whacked me in the head, snapping my neck a bit. The hit was pretty hard, and it came at me very fast. I couldn’t really react. I was pinned briefly. My head hurt a bit, so I had to sit in the house for 2 hours to let the shock settle. On hindsight, I am lucky that the metal rod that connected to the middle seat did not whack me in the skull at that force, since I had exposed it by folding the middle back-rest down. I also think that the spring force might be too excessive, if my kid had triggered that while on the seat, the child might have been seriously injured. I may have been too complacent due to prior experience with other vehicles releasing the seat to fold from the top. | Crash: No Fire: No | Unknown |
| Jan 2022 | FORWARD COLLISION AVOIDANCE | What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: AutoPilot / TACC - over the first 800 miles I've used this car for, AutoPilot has not worked correctly in the day or night. There is a hesitation once every 5-10 miles. There is a forward collision warning without reason approximately every 20 miles, day or night. Upon request, the NHTSA may contact me and I will provide off-board videos of the claims within this complaint. How was your safety or the safety of others put at risk? Answer: There is a sudden braking for no apparent reason. There is a good possibility of being rear ended when behind a Vision only Tesla. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has occurred multiple times over the 700 mile ownership of the car. Tesla’s remote service team insists that “These are known limitations of autopilot in some conditions”. “Reviewing my vehicle it is not reporting any faults, all cameras are reporting calibrated and the pitch angles are within speciation.” A test drive to confirm these settings was offered and accepted. The test drive confirmed Tesla’s opinion that the car was fine. The car has received three software OTA updates since I’ve received the car and I have catalogued similar issues with every update. After having Tesla inspect the car, they returned it to me without confirming any changes. Issues persist after inspection. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer has inspected the car and found no faults. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, apart from Forward collision warnings that occurred at the time of use. | Crash: No Fire: No | Unknown |
| Dec 2021 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Passenger side b-pillar camera has condensation inside the glass and does not allow for it to opperate. | Crash: No Fire: No | Unknown |
| Nov 2021 | FORWARD COLLISION AVOIDANCE | Driving on two-lane highway, speed limit 55mph, with Tesla traffic aware cruise control enabled. Multiple instances of the car automatically applying heavy braking when cresting a hill or when a large vehicle oncoming. These incidents occurred when there was no traffic immediately ahead in my traveled lane. Luckily there wasn't a vehicle following me closely or I could've been hit from behind. | Crash: No Fire: No | Unknown |
| Nov 2021 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While on cruise control the car brakes aggressively with oncoming traffic and when passing large vehicles on the highway. No way to disable this feature to use a standard cruise control. This seems to be a problem mostly with large vehicles on the road. | Crash: No Fire: No | Unknown |
| Nov 2021 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous. | Crash: No Fire: No | Unknown |