Complaint volume
827 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
827 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
827 Total complaints
80 Crash reports
8 Fire reports
35 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 80 crash reports, 8 fire reports, 35 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 73 complaints, with an average reported failure mileage of 16,603 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
80 Crash
8 Fire
35 Injury
3 Fatality
53 Towed
25 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 67
UNKNOWN OR OTHER 48
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 16
827 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2022 | FORWARD COLLISION AVOIDANCE | While driving on a single lane road in Bismarck, ND in low light conditions the car did what we call phantom braking anytime a oncoming car would be approaching. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Car consistently brakes unexpectedly when another large car is passing going the opposite direction. There have also been times they shadows cause the same result. I believe this is referred to as phantom braking and it makes the adaptive cruise control unusable and dangerous. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | On many occasions the car slams on the brakes when there is no reason. Sometimes there is a car approaching from the other direction but not encroaching in my lane. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | The car does phantom braking and creates dangerous situation on the highway. Happened many times on cruise control and autopilot. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking when on cruise control | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Driving on HWY 101 just north of Santa Barbara California with cruise control on, the car suddenly braked dropping from 70 to 40. I pulled onto the shoulder so no one would rear end me. There was nothing in front of me in either lane. Luckily, there was also nothing behind me. This had happened previously but the slowing was far less abrupt and recovered immediately. I sent an email to the person with whom I dealt at the Tesla showroom saying I wanted to report this to Tesla, but have not heard back. Please advise on how I can report this to Tesla. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving on freeway car drastically brakes for no apparent reason, almost getting rear ended by car behind me. This happens while cruise control is on, several times! Very dangerous | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | I was driving on the highway using Autopilot, and the brakes engaged very suddenly without any warning signal nor was there anything in front of my car. (Aka “phantom braking” event). | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | I was driving 75mph on a divided highway. I was in the left lane passing a slower vehicle in the right lane. There was nothing in front of me. A pickup truck was a couple of car lengths behind me passing the vehicle on the right too. As we were passing the vehicle attempted to stop for absolutely no reason whatsoever. My Tesla Model Y essentially slammed on the brakes going 75mph with a vehicle behind me. There was zero reason to do this and was dangerous as I could have been rear ended. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | While in autopilot (driver assistance feature which keeps the vehicle in the lane and keeps a specified distance from the car in front of you) the car braked multiple times with no obstacle in front of the vehicle. Often referred to as phantom braking, the safety of others and yourself is at risk if there is a car behind you and your vehicle brakes for no apparent reason on the highway. I believe this is a known issue with other similar complaints. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When on auto pilot or even simple cruise control the car often forcibly brakes for no apparent reason. It will sometimes brake when another vehicle is in the other lane or for no reason at all. I have asked the service center about the issue and they claim they have never heard of the problem. This is a very dangerous problem as it could cause a vehicle behind me to rear end me and cause damage or injury. It is terrifying when it happens. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Was driving using Autopilot eastbound on WA State Highway 970 about 10 am on January 15, 2022. The road is a 2 line state highway. We were driving about 55 mph. A semi trailer truck rig approached in the opposite lane headed west. Just before the truck passed by us, without warning, our car began to brake hard. The truck and our car were both well within our respective lanes. It had been wet and there was spray from the truck. I immediately disengaged Autopilot. Fortunately, there was no traffic behind me, so the sudden hard braking did not affect anyone else. I have not taken the vehicle in for any inspection as it was delivered less than a month earlier. Since this appears to be a software issue, I have not had the problem reproduced. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK? | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking concern with new Tesla model Y. While driving on two lane highway at night between Las Vegas and Phoenix both directions on separate days phantom blacking makes the adaptive cruise control unusable. Almost every time a vehicle is spotted approaching at a distance the car will suddenly hard brake. My concern is being rear ended by someone if they are close behind. This is not with FSD just adaptive cruise. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road. | Crash: No Fire: No | Unknown |