Complaint volume
827 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
827 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
827 Total complaints
80 Crash reports
8 Fire reports
35 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 80 crash reports, 8 fire reports, 35 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 73 complaints, with an average reported failure mileage of 16,603 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
80 Crash
8 Fire
35 Injury
3 Fatality
53 Towed
25 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 67
UNKNOWN OR OTHER 48
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 16
827 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2022 | FORWARD COLLISION AVOIDANCE | While driving down the highway, the Tesla slammed on the brakes automatically, with significant force, for no reason. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | Automatic braking without obstructing vehicles or obstacles while using both the Traffic Aware Cruise Control and Autosteer functions. Occurs multiple times per drive and has occurred on multiple drives. Occurs without warning and places following drivers at risk. Renders these features unusable. | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | On the Highway with cruise control on, the vehicle suddenly braked multiple times when nothing was in front or behind me. There was a truck one time in the next lane. | Crash: No Fire: No | Unknown |
| Oct 2022 | TIRES | 255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost. | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | Phantom breaking on autopilot on highways | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | The AutoPilot or Full Self Driving malfunctions by suddenly braking for no apparent reason. Going from 70mph to 50mph on a busy highway can cause cars in the back to crash into my car. Along a two lane road the car suddenly started braking and veered right when a large 18 wheeler passed in the opposite lane. Causing cars behind to suddenly brake to avoid hitting my car. Another time car suddenly braked because there was a change in color where the road had been patched and there was a slight dip in the road. The problem has been confirmed by many other drivers and NHTSA is looking to the issue. I do not know what the Tesla Company is doing about this problem. There was no warning before the sudden braking happened. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | I have been experiencing phantom braking on my Tesla Model Y. It is a new vehicle, which I purchased at the end of September 2022. While driving with cruise control activated, the emergency braking will suddenly engage bringing the car to a sudden slowdown/ stop. This has happened on multiple occasions. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Travelling 101 North from Los Angeles to Solvang. I was driving with tesla auto piloit set at 65mph. Middle of the highway, no vehicles around, no bridges or any shadows from anything. Tesla model y braked from 65mph to 20mph suddenly without warning. Serious safety issue, had a vehicle been following me i would have been rear ended. | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When engaging cruise control on the highway we experienced phantom braking 2 times in 90 seconds while on an empty road. This was the first time we ever used the cruise control on the highway. The braking was aggressive, and enough to strain the passenger neck. It was scary and without warning. We feel it is too dangerous to use cruise control on our vehicle ever again for feet of causing an accident. | Crash: No Fire: No | Unknown |
| Oct 2022 | STEERING,FORWARD COLLISION AVOIDANCE | I started my car and drove out of the parking lot of my apartment complex. I was trying to drive to the grocery store. At that time, the car's auto-pilot and navigation features were not on. After turning onto the main road near my apartment complex, I turned on the car's auto-pilot feature. I did not turn on the navigation feature. But the car suddenly started navigating to my work address anyway. I wanted to keep driving straight on the main road, but the car immediately turned left to go into a side street that I was already passing. The car sped up when it turned, and I did not have enough time to change direction or to break. The car steered into a tree off of the main road. I attached photos to the claim form. | Crash: Yes Fire: No Towed | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | Driving from L.A. to S.F. on I-5 yesterday, we twice experienced phantom braking while using Autopilot. In both cases, there was no car close in front of us. The system just malfunctioned and suddenly braked from maybe 70 to 55 or even 50, which feels very dangerous in case a car behind us might not notice and rear-end us. It was late afternoon and we were driving somewhat into the sun. It feels like it might have something to do with sun angle and the fact that there was no car in front of us. There were also some mirages on the road that it might have mistaken for a car. | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While adaptive cruise control, braking occurs unexpectedly. Might be related to hills, seems somewhat repeatable. Scares the snot out of you when you are doing 80 miles per hour on autopilot/cruise control and your car just stars braking. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | I have a new 2022 Tesla Model Y and in less than 500 miles it has already "phantom emergency braked" on 5 separate occasions. The conditions was freeway driving, no traffic within 200-300 yards, daytime, and the geography was gentle rolling hills with little to no vegetation. On all occasions my speed was set at 75-80 mph. The events ranged from momentary autopilot brake application slowing the vehicle about 10 mph to very aggressive autopilot braking slowing the vehicle 30-40 mph. There are no other warning lamps, messages, or pre or post symptoms. Of course it goes without saying how dangerous this is especially if there were a vehicle following closely behind. Tesla is very aware of this problem. This particular vehicle, being brand new, has not had a service appointment to date but I am in the process of setting one up. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | Vehicle phantom braked while I was on the highway. Someone could have rear-ended me as it happened out of nowhere. | Crash: No Fire: No | Unknown |
| Oct 2022 | EXTERIOR LIGHTING | What component or system failed or malfunctioned, and is it available for inspection upon request: Auto high beams; car is available for inspection How was your safety or the safety of others put at risk: In Arlington Heights, IL the car started automatically switching the high beams on and off. At first the auto high beams would engage for 7-10 seconds, then disengage for 7-10 seconds. Then the auto high beams engaged for 2-4 seconds and disengage for 2-4 seconds, as if flashing them. This is unsafe as it is distracting to the driver (me), it can obstruct the view of oncoming traffic, and it makes it appear as if I am driving erratically which can result in a traffic stop / unnecessary police intervention. Has the problem been reproduced or confirmed by a dealer or independent service center - no, they will not take the vehicle in to their service center and only provided mobile service appointments during the work day. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others - no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear - the car was recently serviced (October 5, 2022) for a nonfunctioning A/C compressor and heating pump. I am not aware of what other service / software changes+resets were made to the car while out of my possession. | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving on the interstate with the cruise control on the car suddenly applied the brakes. There were no other cars around and no objects on the roadway. This happened twice without warning on 10/09/2022. I have not reported this issue to Tesla yet but plan to. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | I was using the Autopilot feature on highway and my car experienced phantom break. | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | My 2022 Model Y has severe phantom braking problems when cruise control or auto steer is activated. While driving at highway speeds the car slams on the brakes for no reason. This happened several times in 50 miles. I spoke to many other Tesla owners with the same problem. While driving at 70 mph on the interstate the car will suddenly and instantly apply the brakes hard. This is a severe safety issue. I am so scared that this will cause an accident that I have stopped using the cars adaptive cruise control and auto steer functions. I have contacted Tesla like everyone else, but have not gotten a response or fix. Please add this note to your pile of Tesla owners that are very pissed off that nothing is being done to resolve this safety issue. Thanks, [XXX] - Stoughton Wisconsin USA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Oct 2022 | SEAT BELTS,SEATS | My model Y 2nd row seats are not latching. I keep getting warning ? alerts. My vehicle been in Tesla service center posesiones since July,2022. Currently still with Tesla Service for repair. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | Component Failure A/C Compressor / Heat Pump + Defogger / Defroster Safety Risk Windshield visibility was limited. With climate control limited was extremely hot in vehicle and resulted in physical discomfort / distractions while driving Problem Confirmation Yes, was confirmed. Dealer allegedly replaced "A/C Compressor (Heat Pump)" Component Inspection Unable to personally inspect component Warning Lamps / Messages 0/1/22 ~12PM – driving and received notification that “Cabin climate control system requires service – Cabin heating / cooling limited or unavailable” VCFRONT_a447 error Issue did not correct itself App showed car climate control as “LO”; car would only start with climate control set to “LO” Defogger did not work; windshield visibility limited, had to wipe inside of windshield with towel which created streaks and decreased visibility. Wipers to remove condensation from outside Heated seats and heated steering wheel would automatically be turned on when car was started | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | Intermittently the ability to interact with my touch screen has stopped. This means I cannot access crucial vehicle controls while moving. After trying to get a service appointment to address, Tesla claims that this should be resolved in a future software update but refuses to give a timeline for the release while I continue to have to drive my vehicle in an unsafe manner. | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Phantom breaking happened 5 times interstate 8 Car slowed braked from 84mi to 55 mi no worning. Nothing on road close to car. Clear highway. | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving on the interstate going 85 in autopilot with no other cars around and the car slammed on the brakes. Nothing in the road. | Crash: No Fire: No | Unknown |