Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | UNKNOWN OR OTHER | Vehicle phantom braked while I was on the highway. Someone could have rear-ended me as it happened out of nowhere. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | I was using the Autopilot feature on highway and my car experienced phantom break. | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving on the interstate with the cruise control on the car suddenly applied the brakes. There were no other cars around and no objects on the roadway. This happened twice without warning on 10/09/2022. I have not reported this issue to Tesla yet but plan to. | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | My 2022 Model Y has severe phantom braking problems when cruise control or auto steer is activated. While driving at highway speeds the car slams on the brakes for no reason. This happened several times in 50 miles. I spoke to many other Tesla owners with the same problem. While driving at 70 mph on the interstate the car will suddenly and instantly apply the brakes hard. This is a severe safety issue. I am so scared that this will cause an accident that I have stopped using the cars adaptive cruise control and auto steer functions. I have contacted Tesla like everyone else, but have not gotten a response or fix. Please add this note to your pile of Tesla owners that are very pissed off that nothing is being done to resolve this safety issue. Thanks, [XXX] - Stoughton Wisconsin USA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Oct 2022 | SEAT BELTS,SEATS | My model Y 2nd row seats are not latching. I keep getting warning ? alerts. My vehicle been in Tesla service center posesiones since July,2022. Currently still with Tesla Service for repair. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | Component Failure A/C Compressor / Heat Pump + Defogger / Defroster Safety Risk Windshield visibility was limited. With climate control limited was extremely hot in vehicle and resulted in physical discomfort / distractions while driving Problem Confirmation Yes, was confirmed. Dealer allegedly replaced "A/C Compressor (Heat Pump)" Component Inspection Unable to personally inspect component Warning Lamps / Messages 0/1/22 ~12PM – driving and received notification that “Cabin climate control system requires service – Cabin heating / cooling limited or unavailable” VCFRONT_a447 error Issue did not correct itself App showed car climate control as “LO”; car would only start with climate control set to “LO” Defogger did not work; windshield visibility limited, had to wipe inside of windshield with towel which created streaks and decreased visibility. Wipers to remove condensation from outside Heated seats and heated steering wheel would automatically be turned on when car was started | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Phantom breaking happened 5 times interstate 8 Car slowed braked from 84mi to 55 mi no worning. Nothing on road close to car. Clear highway. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | Intermittently the ability to interact with my touch screen has stopped. This means I cannot access crucial vehicle controls while moving. After trying to get a service appointment to address, Tesla claims that this should be resolved in a future software update but refuses to give a timeline for the release while I continue to have to drive my vehicle in an unsafe manner. | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving on the interstate going 85 in autopilot with no other cars around and the car slammed on the brakes. Nothing in the road. | Crash: No Fire: No | Unknown |
| Sep 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving highway speeds with the cruise control on, car suddenly brakes. No vehicle or obstacle was in front of us. This happened approximately 6 times in 200 miles. 5 of the 6 times happened on the interstate in a rural area. | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | Traveling on a three lane highway at normal traffic speeds, at night with little to no traffic, the Traffic Aware Cruise Control (TACC) would activate braking with no identifiable reason. The braking is significant and would pose a danger to those vehicles that may be directly behind. For me this occurs mostly during night time driving because I tend to use the TACC when there is little traffic on the highway. I fear using the TACC during daytime due to the amount of traffic on New Jersey highways. The car is 100% drivable when TACC is not engaged. | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 55 - 80 MPH with the Adaptive Cruise Control engaged, the Forward Collision Avoidance; Automatic Emergency Braking was activated with no traffic within a ¼ mile. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 3,500. | Crash: No Fire: No | 3,500 |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | On a 350 mile trip between Boise, ID and Salt Lake City, UT, we experiences four incidents of braking for no reason while using the adaptive cruise. No autopilot or full self driving functionality was engaged. The vehicle applied the brakes while at speeds of 80mph+ and it causes a violet slow down sometimes dropping 20mph very quickly requiring the driver to apply the gas to increase speed to meet the speed or traffic. This is a safety concern due to potential for being rear-ended, the violent nature could cause the driver to lose control, or cars following behind may think we are trying to 'brake-check' them in an aggressive manner. The problem has been reported previously, our vehicle has not been inspected. No warnings appeared. | Crash: No Fire: No | Unknown |
| Sep 2022 | STEERING,UNKNOWN OR OTHER | The turn signals do not work correctly with Teslas. You have to hit the switch multiple times in order to register your intent. For example, when I plan to turn left, I hit the turn signal switch, nothing happens. Then I try it again and it works. There are times it takes three switches in order to get the signal to register correctly. This is a known issue and complaints in forums that Tesla turn signal don’t register the first time. This is dangerous if I have to quickly switch lanes or exit and having to hit the turn signal switch multiple times in order for it to work. Very dangerous. This should work every single time, the first time. | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | When using the cruise control feature on my Tesla model Y Long Range, I experience what is known as phantom breaking. The vehicles brake are applied hard after the camera sees what it incorrectly perceives to be a vehicle in front of it. This can manifest itself by a vehicle turning across it’s path in the distance or a large vehicle such as a truck coming toward us on a two lane road. This is a very unsafe condition because of the potential of being hit in the rear by vehicles behind us as our breaking maneuver can be excessive and unneeded. | Crash: No Fire: No | Unknown |
| Sep 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000. | Crash: No Fire: No | 5,000 |
| Sep 2022 | STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE | Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti | Crash: No Fire: No | Unknown |
| Sep 2022 | VEHICLE SPEED CONTROL | The contact owned a 2022 Tesla Model Y. The contact stated while the vehicle was stationed at a traffic light and waiting to make a left turn, the vehicle accelerated independently and T-boned another vehicle. The contact stated the air bags did not deployed. The contact stated she was dizzy/a headache and had lesions on her upper left leg. The contact stated she did not seek medical. The contact stated she was made aware by her insurance company, the driver from the other vehicle, had sustained unknown injuries and did seek medication attention. The vehicle was not drivable. The insurance company deemed the vehicle totaled. A police report was filed. The police department towed the vehicle to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 35,083. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 35,083 |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis. | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400. | Crash: No Fire: No | 400 |
| Sep 2022 | ELECTRICAL SYSTEM,ENGINE | Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles. | Crash: No Fire: No | Unknown |
| Sep 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car. | Crash: No Fire: No | Unknown |
| Sep 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home. | Crash: No Fire: No | Unknown |
| Sep 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!! | Crash: No Fire: No | Unknown |