Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2023 | FORWARD COLLISION AVOIDANCE | This has been an ongoing problem with our car. While using cruise control it will randomly slam on the brakes for no reason. Nothing is around us it just instantly takes the car from 75 to 60 without warning. It happened multiple times to us over the past few days. Luckily I am nervous about using cruise control in this car so I had my foot on the gas but it did happen with a semi behind us. I was able to manually correct the problem myself quickly but it could have been very bad. These cars are going to kill someone if Tesla doesn't fix this problem soon. So far they have not cared about fixing this problem at all. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | Window on driver side not retract correctly causing window remains unshut and water from rains may impair my driving vision. I have report the occasions of that account to Tesla but Tesla wanted to charge me for the work even when my vehicle was under warranty. Re: NHTSA Recall No. 22V-702 - 7SAYGAEE6NF365917 | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY | The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of. | Crash: No Fire: No | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM | While I was driving on the freeway, the screen/display froze. I was unable to see how fast I was going. I was unable to use my blinkers. Basically just driving with know knowledge of my speed or if people tell if I was changing lanes. Then the screen rebooted as I was driving and everything went back to normal. Just very concerning. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | Vehicle has less than 5,000 miles. On three separate dates, a sudden warning appears "Rear Motor Disabled; Avoid Steep Hills; If problem persists contact Service. There is an image of a turtle icon, and vehicle speed is limited. This happens with a gradual reduction, first to around 65, in a few minutes it drops to 37 mph. I had to drive several miles on a limited access turnpike with no exits at 37 mph, including crossing some bridges with no shoulder lane. I was very concerned about being rear ended in this situation. Information below is on the most recent incident which happened today. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | Both side view mirrors on my Tesla Y model, fold and open up on their own , while the car is in motion. It always happens In Algonquin, Illinois, close to the intersection of Rote 62 and route 25 | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977. | Crash: No Fire: No | 10,977 |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 20,500. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | When we were driving on the highway at 75 mile speed with autopilot engaged, the car breaker suddenly from 75 to around 50 instantly. This happened twice in one hour. Fortunately, there were no vehicles behind us at that time.when complained to Tesla, they came back and said they did not see anything from their remote hardware diagnostics. | Crash: No Fire: No | Unknown |
| Feb 2023 | SEATS | After having strapped our kids to their car seats, my daughter had her feet resting on the rails of the driver seat in front of her and her feet were trapped and squished really hard when the driver seat started to automatically adjust between my driver profile and my husband's profile. I am 5'3" and he is 6'3" so his profile has the seat further back than mine. My daughter started to scream and cry immediately as we tried to quickly reset the driver profile to mine so she could free both of her feet. She had slight bruising and soreness after the incident. This is reproducible and the only way to prevent was to delete my husband's driver profile to avoid having his phone trigger the self adjusting mechanism when he opens the driver door. The vehicle has not been inspected for this issue by Tesla or any one else. We believe this is a feature that is by design but it poses a risk to anyone sitting in the back and unable to rest their feet on the floor such as a kids in their car seats. There are no warnings, messages about not resting your feet on the seat rails and the seat doesn't stop and doesn't detect if something is on the rails. I couldn't find a way for the driver profile to be locked to a single driver and be manually triggered for any other driver. I tried to search how to report this to Tesla and I couldn't find an obvious way to do it. The number listed in the manuals doesn't have an option for this. I couldn't find an option to report via the Tesla app. | Crash: No Fire: No Injuries: 1 | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM | A backup camera is required on all new cars. Tesla has a backup camera system comprising 3 views. When reverse gear is engaged, camera views should appear every time on the instrument display. On the first drive of a given day, the camera views are not properly visible until the car has been driving for a few minutes. Specifically, “night mode” on the infotainment display (effectively the instrument cluster) becomes stuck on dark colors and unreadably low brightness. When reversing during daylight hours, the screen is not bright enough to view the backup cameras. Additionally, audible cues for turn signals are inaudible. After about 1/4 mile of driving, the display “catches up” to day mode and responds with appropriate brightness. I believe the dysfunction of the system is a safety hazard to vehicle occupants, other drivers, and pedestrians. I have previously contacted Tesla service about this issue. I was told that the issue is related to software; nothing can be done; it will be fixed at a later, indeterminate date via software updates. The issue persists consistently and has no fix aside from a workaround. | Crash: No Fire: No | Unknown |
| Feb 2023 | EXTERIOR LIGHTING | The high-beam headlights are randomly turning on while city driving. The auto high-beam function is turned off, so high beams should not turn on. This affects the safety of the other cars around me. I typically drive in the city and using the high beams is not necessary because of dense traffic and available overhead street lights. This issue has not been confirmed by a dealer, service center, manufacturer, police, etc. There is no warning before the high-beams turn on. When they turn on, the blue high-beam indicator on the driver display does illuminate. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | After leaving the vehicle plugged in and coming back to it after an extended period of time, The vehicle’s camera is stuck on black screen with spinning circles and gps stuck on last location. Only resolution is to walk away and the vehicle goes into a state of deep sleep. This is a major safety issue because the rear windshield is smaller than a typical standard vehicle, so without the cameras, visibility in the rear is almost non existent especially during inclement weather. Vehicle was brought to service several times to address the issue. Today will be the third attempt to remedy the issue. Issue is ongoing and has been existent since vehicle possession. | Crash: No Fire: No | Unknown |
| Feb 2023 | LATCHES/LOCKS/LINKAGES | The contact owns a 2022 Tesla Model Y. The contact stated that while outside the vehicle letting her daughter into the vehicle, the door closed, and the passenger’s side door automatically locked and failed to unlock. There were no warning lights illuminated. The contact's son was occupying a car seat and was locked inside the vehicle. The contact had to call her husband to unlock the vehicle. The contact called an unknown local dealer for a mobile appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,900. | Crash: No Fire: No | 7,900 |
| Feb 2023 | VISIBILITY | The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the windows failed to roll up while driving over a bump in the roadway. The dealer was made aware of the failure but confirmed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 300. Parts distribution disconnect. | Crash: No Fire: No | 300 |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | Tesla was in "full self-driving” (FSD) mode in a quiet residential area. Vehicle chose to make a left turn on a less than perfectly symmetric T junction. The car was on the thru street at the top of the T. Street had a middle yellow turning zone with yellow lines on the outer side and dotted ones inside. Camera was not filming at the time the crash began. but did start recording midway. Tesla may have other footage. In retrospect, while indicating it was intending to turn, I believe the car never entered the middle yellow zone, but instead proceeded directly to the middle of this unusually wide neighborhood intersection where no other vehicles were close by in any direction, although a few were approaching from a distance. It appeared safe to complete the turn, but instead the car feinted forward several times and hesitated to commit to the turn as cars gradually approached from both directions, but were still a safe distance away. As I waited for it to turn, the vehicle suddenly accelerated at an alarming rate into the turn, so fast that it slid off the road and over the curb into a wall causing extensive damage to the vehicle. There were no other cars involved and I was not injured, although the car suffered extensive damage and is still being repaired more than two months after the accident. My foot was definitely not on the accelerator throughout the accident and everything happened so very quickly that I had no time to brake or take other action. The oncoming car was quite far away and there was plenty of time to turn safely. If the car issued a warning (although I did not detect one) it would have been almost simultaneous to the amazingly rapid acceleration, leaving no time to react. My speculation is that in its confusion, the vehicle may have transferred nearly instantly from FSD mode to “Accident-Avoidance” Mode, but only Tesla would have that information. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | With auto-pilot engaged the Tesla came to an abrupt stop on an Interstate. Possibly this contributed to the Tesla being rear ended. There was another vehicle stopped ahead of the Tesla so stopping was the correct action but the Tesla auto-pilot braked abruptly. There was adequate distance between the Tesla and the car in front of it when it stopped. | Crash: Yes Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | Basic auto pilot suddenly comes to low speed when there are no cars ahead / behind within 1 mile on all 4 lanes. | Crash: No Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER | Recall has not been fixed yet. | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | "Full Self Driving" without explanation stopped working while I was using it. I tried to park the car, walk away, lock it; I even rebooted the car by holding both scroll wheels on the steering wheel as I've been directed in the past. Nothing worked. I noticed during my shift that "Auto Pilot" still worked on the highway so I was using it for a couple miles successfully. Then when the time for the exit came the car took the exit normally but then when it switched to "FSD" the car stopped steering and drove me directly towards a drainage ditch next to the off ramp and all steering assist and lane keeping was turned off all at the same time (while traveling at 50mph on I4). I was really scared luckily I never took my hands off the wheel but anyone with lesser reaction time would have crashed and possibly died. I got this on dashcam, pulled over to calm down (McDonalds near MCO), then drove back to prove it happened with the iPhone as Tesla has directed me to do on many occasions to "prove it". So I got it all on video you can see on this link here since NHTSA only allows low quality short videos less than 10mb like its the 1990's. The more I report Tesla and tell my riders about the child slaves in the Congo mining the cobalt in the batteries the more frequently the car tries to kill me. This is a cover up not a coincidence. https://www.dropbox.com/s/ksryabtxo953qz5/Video%20Jan%2024%202023%2C%201%2040%2043%20PM.mov?dl=0 | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | At the end of my shift the "Full Self Driving" started working again, also without explanation. This time its driving me home, gets to the neighborhood I drive in and out of multiple times a day for the entirety of my "FSD Beta" and only address the car has "lived" at. This time it SLAMS on the brakes with someone behind me (scary) then quickly takes the wrong left turn, then another wrong left turn, then starts the ACCELERATE in a neighborhood/school zone directly towards a cul-de-sac with 2 story houses, speeds up more, then abandons all the "Full Self Driving" while I'm flying towards a power transformer box and curb when I SLAM the brakes (I gave her all she's got, she's heavy!) luckily I stopped with just a couple feet to spare. Then I drive back the direction it was supposed to go which also for the record it was showing a different path on the map, the entrance it always is. So the map was showing the blue line for GPS to turn into the second entrance, this time was the first time its ever taken the first entrance and I've literally never driven down the road it almost crashed me on but its been there for 6 months or longer. So just to clarify Tesla has FAILED at least 10 rounds at fixing the car and they cannot offer a solution. This car is a LEMON! Do something, you're the government I shouldn't be having a car try to kill me five times a day for several months without a recall. This clown car even plays the wrong songs and song titles! This is a coverup either the car is faulty and Tesla refuses to fix it or its hacked and being used for attempted murder. Either disgusts me and I was Tesla/Elon's biggest fan for over a decade, then I bought his car. The rest is history... Family and friends keep telling me to stop using it and that its super obvious they are trying to get rid of me; but I will not walk away being scammed by my life long idol. https://www.dropbox.com/s/otkm540sxh3jxm2/Video%20Jan%2024%202023%2C%207%2033%2030%20PM.mov?dl=0 | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Driving both east and west on 429 near the Wekiva river results in the car coming to a complete 0mph stop in a 70mph two lane highway with barriers on both sides and no signs or lights. Then the car starts changing lanes on the highway going about 15mph while cars are whipping past me at 70+mph with the horn on. The last 8 or 10 updates have not solved this issue I've been very alarmed and done everything in my power to avoid using the software and have demanded a refund many times, this is simply a deadly scam. The FSD contract is a license to kill and silence your attempts to alert the public like a good Samaritan; it must be shut down until proven safe. Each time they say they fixed it, each time I go out and risk my life and they lie, and lie and lie and now the stories of people dying from this exact scenario are starting to pile up (pun intended). The car is STILL confusing its sea level or altitude positioning on the GPS for the round about with stop signs below the sunpass highway. Fact of the matter is I have over 15,000 GB's of footage and there are hundreds if not thousands of scenarios where the car needs to be corrected. I am a professional driver and have software development experience but we cannot allow a private corporation to use human American citizens as lab rats and throw them aside when their software that is not safe yet kills the very people trying to improve the system. Not to mention innocent by standards who have never seen the inside of a Tesla nevermind an arbitration contract. This is all completely unethical. Windows havent been fixed after recall despite recalibrating windows, 2 software updates and restarting the car all as recommended. Cheap paint scratches, chips. Plastic snaps, upholstery loosens. StilPhantom Braking FSD: https://www.dropbox.com/s/gmnzm58hjt4hp4r/Video%20Jan%2019%202023%2C%2011%2004%2026%20AM.mov?dl=0 Paint: https://www.dropbox.com/s/u2lrrydmuptoyty/Video%20Jan%2009%202023%2C%208%2029%2001%20AM%20%281%29.mov?dl=0 | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The vehicle started shaking and stuff wrong from the rear wheels and was told to pull over safely. The error codes Dl_a063 and Dl_a139 popped up and it seems there is a rear drive unit failure. | Crash: No Fire: No | Unknown |