Complaint volume
748 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model 3 Complaints
748 consumer-submitted complaints on record for the 2022 Tesla Model 3, grouped by component category.
748 Total complaints
52 Crash reports
3 Fire reports
27 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 52 crash reports, 3 fire reports, 27 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 14,263 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model 3 complaints?
52 Crash
3 Fire
27 Injury
1 Fatality
34 Towed
22 Medical attention
What are the most common 2022 Tesla Model 3 complaint categories?
FORWARD COLLISION AVOIDANCE 262
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 75
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 72
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 48
UNKNOWN OR OTHER 35
ELECTRICAL SYSTEM 16
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 14
VEHICLE SPEED CONTROL 14
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 12
SERVICE BRAKES 11
748 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2023 | FORWARD COLLISION AVOIDANCE | Driving on the freeway at night, cruise control was on and going 70 mph. There were no other cars around and the car started braking on me out of no where. My speed went from 70 mph down to almost 20 mph on the freeway. Luckily there was no one behind me otherwise it would have been a bad crash. | Crash: No Fire: No | Unknown |
| Apr 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION | I have had several incidents of my car rapidly decelerating when in assisted driving mode and I am driving on the highway. I am driving at 65 and all of the sudden it decelerates, making it extremely dangerous. There are no apparent barriers or nearby objects causing this to happen. I am very concerned this will result in a significant accident. I have filed this claim previously without anything happening. Additionally, I had a problem with my rear warning signal not going off when I was in a parking garage, causing me to back into a car. I filed a claim with Tesla and never heard back from them. | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on the highway on a clear day using what I call cruise control that also adapts to the speed of vehicles in front of my vehicle, as well as to extreme weather conditions, with no other vehicles around me, the car randomly decided to apply the brakes without provocation which slowed the vehicle from the setting of 74 mph to 49 mph before I could react and correct the aberrant braking. This is the 4th time this has happened in this vehicle. Previous incidents occurred in heavier traffic, so I suspected the aberrant breaking was an overcorrection relative to the other vehicles around me. After this most recent occurrence, I am confident there was no other reason for the car to suddenly brake other than due to a fault with the car. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | I love my Tesla but I hate the computer. It is dangerous! More accurate to say I hate the UNFRIENDLY user interface. I am surprised NHTSA OKed this computer interface. It needs a GOOGLE quality voice activation feature. The current one is deaf to most words normally used to drive a car. E.G., to turn the lights on while driving on a road where “LIGHTS ON” is required. I must hit a button to see all controls. Then I must hit the “LIGHTS” button. Then I must hit the “LIGHTS ON”. All this while having trouble reading the small print on the screen. The reading is difficult. All this while taking my eyes off the road to even see the screen. This is just one of very many examples. The actual use of the computer is VERY OFTEN more user UNfriendly and UNSAFE than the “LIGHTS” button. Dangerous, DANGEROUS. I almost killed another driver when my car was new because I was WORKING the computer and I ran a red light. Fortunately my car stopped because I hit the breaks or because the car was, in fact, SMART??????? I am surprised NHTSA OKed this computer interface. The computer is smart but using the interface is dangerous. | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The Tesla computer and especially the USER INTERFACE IS UNSAFE. More accurate to say I hate the UNFRIENDLY user interface. I am surprised NHTSA OKed this computer interface. It needs a GOOGLE quality voice activation feature. The current one is deaf to most words normally used to drive a car. E.G., to turn the lights on while driving on a road where “LIGHTS ON” is required. I must hit a button to see all controls. Then I must hit the “LIGHTS” button. Then I must hit the “LIGHTS ON”. All this while having trouble reading the small print on the screen. The reading is difficult. All this while taking my eyes off the road to even see the screen. This is just one of very many examples. The actual use of the computer is VERY OFTEN more user UNfriendly and UNSAFE than the “LIGHTS” button. Dangerous, DANGEROUS. I almost killed another driver when my car was new because I was WORKING the computer and I ran a read light. Fortunately my car stopped because I hit the breaks or because the car was, in fact, SMART??????? I am surprised NHTSA OKed this computer interface. The computer is smart but using the interface is dangerous. I want to bring this issue up to NHTSA, not to issue a recall, but to ADD on a user interface as good as GOOGLE? What is the chance that they will re-investigate a safety decision they have already made? Sincerely; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Our 2022 Tesla Model 3 has "phantom braked" three times on the highway. During each episode, the vehicle slowed from 75mph to 45mph in about half a second - with no vehicle or obstruction in front of us. This was a 4-lane highway all three times. If a car was behind us, it likely would have collided with us. No precipitation, the car was clean and cameras clear. I took the car to the Latham Service Center at 326 bOld Niskayuna Road near Albany, New York, to have the sensors and car checked. The tech took the car for a 10-minute drive, didn't experience phantom braking, and said that since he "could not duplicate the concern" no repairs were needed. After several messages expressing concern that this did indeed need to be fixed, neither the owners Scott and Carolyne nor the tech responded. | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Nearly every time I use the "Traffic-Aware Cruise Control" on my Tesla, I experience a phantom braking event. Nearly all the time it is when the road is clear, in the daytime. I use this feature infrequently because I cannot rely on it at all and I'm concerned it will cause someone to hit my from behind. | Crash: No Fire: No | Unknown |
| Apr 2023 | FORWARD COLLISION AVOIDANCE | Just completed a 3 day cross country trip from Palm Desert CA to Saint Paul MN. On a long highway trip like this, we rely on 'cruise control' to maintain consistent highway speeds. Tesla provides adaptive cruise control as a feature of Autopilot. On numerous occasions, the adaptive cruise control unexpectedly stopped, causing the vehicle to slow, or unexpectedly braked hard causing the vehicle to sharply reduce speed. Due to the frequency of Tesla autopilot phantom braking, I found that my foot needed to consistently hover over the accelerator pedal to counter the numerous instances of phantom braking. This was necessary to prevent a possibly inattentive driver behind the Tesla from driving into the rear of the Tesla or another vehicle driving behind the Tesla. This phantom braking occurred as many as 6 to 10 times per day over 3 days and approximately 2,000 miles. The adaptive cruise feature malfunctions under certain conditions and our vehicle is available for inspection upon request. Our safety and the safety of others was put at risk by unexpectedly slowing or braking hard while driving at posted highway speeds and putting our vehicle at risk of being rear ended, and perhaps the same for a vehicle behind our vehicle. The phantom braking issue has been well documented in press & social media and I find it difficult to believe that it has not been reproduced by an independent organization such as NHTSA. I believe that the manufacturer (Tesla) is aware of the phantom braking issue as it appears to be inherent to Tesla's approach to providing adaptive cruise control. When the phantom braking occurs, there are no warnings or messages prior to the unexpected braking. Most phantom braking instances occurred on approach to or on the crest of a hill. At least one instance occurred after cresting a hill and the roadway was in full view. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | complete shutdown or blanking screen while driving causing GOD knows what is working and what not. definitely driver won't know his/her speed, car systems status like blinker, auto pilot,...etc until the system comes back to become available. 1st time this happened, Tesla sent me its service mobile service person who mentioned that he could not find anything wrong and if it happened again he will schedule the car for an in-house service center appointment for the main computer unit to be replaced. When the incident happened again Tesla scheduled the service appointment but after inspection the report came back that this is a recurring incident in many teslas and require a firmware update! Service report attached (Job number 4 and 5) | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Vehicle will repeatably go incorrect speed limit while on Autopilot or Fsd(beta), internal mapping data has incorrect speed limits, sometimes 65 in a 30, other times 25 in an unmarked 55. Speed limit may change multiple times within a short distance making it hard to correct without slowing or speeding up This is on software 2022.45.12. ( fsd 11.3.3), has been a constant issue on previous versions, also affects regular auto pilot | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this. | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | On 3/16/23 at 3:30 PM, my car came to a complete and sudden stop on the highway and would not move. The only warning was a slight lurch the car made a few second prior to shutting down. The car would not restart or go out of park. I sat on the highway waiting to be hit from behind. I was on a bridge with no shoulder. Eventually the IL police arrive to block the lane behind me and use their truck to push me off of the bridge to where I could pull onto the shoulder. The trooper noted that they have had other calls of Tesla stopping in the middle of the highway and locking up. Currently the vehicle is in the Tesla service department and they have provided no diagnosis yet. | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL | The accelerator pedal snapped off without any warning while driving on the interstate attempting to pass a vehicle. As I pressed the accelerator pedal, all resistance in the pedal disappeared and vehicles regenerative braking immediately engaged despite my efforts to maintain a safe speed on the interstate. Due to the regenerative braking and the lack of an accelerator pedal, I quickly found myself in the very dangerous situation in which my car was attempting to come to a stop from a high rate of speed in the middle of the interstate. I was luckily able to make a hard right turn to cross a lane of traffic in order to reach the safety of the emergency lane just before the car came to a complete stop. While doing so, I nearly clipped the front of another vehicle. The vehicle was towed to the dealership where it was serviced and a new accelerator pedal was installed. However, the service department had notified me that they had never had an incident like this before and even had difficulty knowing exactly how to fix it. The service to replace the accelerator pedal took nearly two weeks, leaving me without a reliable vehicle for my daily work commute. Upon picking up my vehicle, the service department also could not confirm that the vehicle was test driven with the newly installed accelerator pedal which heightened my safety concerns even more. When I asked to speak with someone in regards to my safety concerns going forward, no manager was available despite phone calls, messages, and an in person request. The vehicle now has a small wheel shake that wasn't present prior which is very unsettling. | Crash: No Fire: No | Unknown |
| Mar 2023 | FORWARD COLLISION AVOIDANCE | With the autopilot engaged, on the freeway, and at freeway speeds, the car will automatically brake without reason and without any traffic in front of the car. In a stretch of 100 miles, the car did this 8 times. The car even "phantom brakes" on regular cruise control. This is not only alarming but dangerous! Had the road been wet, or slick, we could have easily crashed! THIS MALFUNCTION NEEDS IMMEDIATE ATTENTION! Thank you, Steve & Liza Starr | Crash: No Fire: No | Unknown |
| Mar 2023 | FORWARD COLLISION AVOIDANCE | While using autopilot the car randomly decelerated from 75mph to almost 30mph in the highway (I75) super quickly. If a car has been behind it might have caused a crash. | Crash: No Fire: No | Unknown |
| Mar 2023 | WHEELS | I ran over an object in the road too small to see. The tire burst and went flat. The burst also created a hole in the wheel itself. The alloy/material from which the wheel is constructed was not strong enough to keep a hole from being created when the tire burst | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla. | Crash: No Fire: No | Unknown |
| Mar 2023 | FORWARD COLLISION AVOIDANCE | Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control). | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000. | Crash: No Fire: No | 1,000 |
| Feb 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | the window is opening alone | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY | The contact owns a 2022 Tesla Model 3. The contact stated while the vehicle was parked, she noticed that the driver’s side window would activate while the vehicle was turned off. The contact stated that window would roll down independently. There was no warning prior to the failure. The vehicle was taken to the dealer and the contact was informed about NHTSA Campaign Number: 22V702000 (Visibility). The vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was approximately 3,812. Parts distribution disconnect. | Crash: No Fire: No | 3,812 |
| Feb 2023 | STEERING,POWER TRAIN,SERVICE BRAKES | TESLA MODEL 3 DUAL MOTOR-WITH AUTOPILOT ADDITION TO PURCHASE VEHICLE HAS REPEATEDLY DEMONSTRATED ABERRANT BEHAVIOR WHEN IN “AUTOPILOT” MODE. DURING FREEWAY DRIVING THE VEHICLE HAS “MISSENSED” LANE SPACING AND UNEXPECTEDLY ATTEMPTED TO DIVERGE OR SWERVE, EXIT OR TURN OUT OF OR OFF OF THE LANE WE HAVE BEEN DRIVING IN. THIS HAS OCCURRED WHEN AN OFFRAMP OR CHANGE IN THE LANE DEFINITION OCCURS AND IS NOT “REGULAR”. SUCH AS A LANE THAT FOR SOME REASON IS NOT MARKED WITH A NORMALLY DEFINED WIDTH, OR A BREAK IN THE LINES THAT DEFINE THE LANE. DURING FREEWAY DRIVING THIS VEHICLE HAS SUDDENLY AND FOR NO APPARENT REASON, DRASTICALLY REDUCED ITS SET SPEED DURING AUTOPILOT DRIVING. WE WERE DRIVING IN RELATIVELY STRAIGHT, CLEAR AND UNOBSTRUCTED LANES ON OPEN HIGHWAY WITH NO TRAFFIC OBSTACLES. ON MULTIPLE OCCASIONS OUR VEHICLE HAS ACCELERATED BACKWARDS WHEN SET IN DRIVE. THIS HAS OCCURRED WHEN WE ARE BACKING UP TO MAKE A 3 POINT EXIT UP OUR DRIVEWAY. AFTER BACKING UP, STOPPING WITH OUR FOOT ON THE BREAK, AND SETTING THE CAR IN DRIVE, IT REPEATEDLY MOVED BACKWARDS. WE HAD TO RESET THE POWER, ON MULTIPLE OCCASIONS, PHYSICALLY GET OUT AND PUSH CAR FORWARD IN NEUTRAL TO AVOID BACKING INTO OUR GARAGE. THIS CONCERN WAS REPORTED WITH VIDEO EXAMPLES TO TESLA REPAIR CENTER. WE TOOK THE CAR THERE, THEY EXAMINED IT AND DID NOT FIND OUT WHY IT WAS DOING THIS. SINCE IT WAS EXAMINED, THE CAR HAS REPEATED THIS BEHAVIOR. I HAVE NOT YET REPORTED THE REPEATED INCIDENT, AS I HAVE 0 CONFIDENCE THAT THEY WILL SOLVE THIS CONCERN. I COULD NOT UPLOAD VIDEOS THAT I HAVE OF THE CAR BEHAVING THIS WAY. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | While in the cruise control mode my car will periodically come to an abrupt slowdown. Often when I’m on the freeway and I am very concerned that one day I will be rear ended by the cars totally unexpected slow down. It has happened at least 30 times in my Tesla model 3 | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | The car suddenly braked for no good reason nearly caused an accident. | Crash: No Fire: No | Unknown |