Complaint volume
748 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
748 consumer-submitted complaints on record for the 2022 Tesla Model 3, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
748 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 52 crash reports, 3 fire reports, 27 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 56 complaints, with an average reported failure mileage of 14,263 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
748 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | FORWARD COLLISION AVOIDANCE | Phantom braking of vehicle consistently around: 1. Emergency vehicles when driving in lane next to emergency vehicles flashing light. 2. Digital maintenance signs set and flashing messages on side of road. (Consistently when I pass a particular sign on a particular highway). | Crash: No Fire: No | Unknown |
| Jun 2023 | STRUCTURE,VEHICLE SPEED CONTROL | As I was driving the car today, I had a car ahead of me at a full stop, so in order to slow down the car I lifted my foot off the acceleration pedal. However, instead of slowing down it sped up. My car has regenerative breaking (and it was turn on) which usually applies break when the pressure is lifted from acceleration pedal. However in this instant my car started speeding up. I then applied pressure on breaks, however it didn’t work. Fortunately the car ahead of me moved ahead and an accident was averted. My break and accelerator started working as expected moments later. But this can cause accident anytime. I have booked service request with Tesla. Also note that the car was not on Autopilot. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | The car, on 6 occasions, rapidly decelerated while using the Autopilot feature when no obstruction was present. This was on the freeway, on a sunny afternoon, and seemed to occur at random without regard to overpass shadows, hills, etc. This nearly caused a collision from a car following me on one of the occasions. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING,AIR BAGS | The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 40 MPH, the vehicle inadvertently turned to the right and then to the left. As a result, the contact stated that he momentarily lost control of the vehicle and collided with a barrier wall before careening to the right again into traffic. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was not filed. No injuries were reported. The vehicle was towed to an independent mechanic, and the failure has yet to be diagnosed. The vehicle has not been repaired. The manufacturer was notified, and a case was opened. The failure mileage was 27,000. | Crash: Yes Fire: No Towed | 27,000 |
| Jun 2023 | LANE DEPARTURE | Vehicle was being moved across the parking lot in Summon mode. It crossed a parking aisle and went into the next aisle, striking a parked vehicle with a passenger inside. | Crash: Yes Fire: No | Unknown |
| Jun 2023 | VEHICLE SPEED CONTROL | This was a case of phantom braking. While on the freeway with the cruise control set to 80 mph the car suddenly and unexpectedly slammed on the brakes. I had to step on the throttle to make the car stop braking. We were nearly rear ended by the car behind us. You can definitely come and inspect the car. I have not taken the vehicle to Tesla for inspection. No accident resulted from this incident, however it was definitely a very close call. There wasn’t a vehicle in sight ahead of us for at least a half mile. The car had no reason to slow down the way it did. I use Autopilot on my Tesla all the time. This is the first time I’ve experienced this behavior. | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving on Interstate 25 north towards Santa Fe NM at about 75mph with the cruise control engaged. The car abruptly slowed down to about 60 mph for no apparent reason. The slow down was so quick that passengers were pushed forward in their seats. This has happened before when cruise control was engaged. I had hoped that this was resolved by Tesla. There was not any vehicles in front of me for the car to believe a slowdown was necessary. I reported this to Tesla for repair and they replied that a repair was not necessary. They gave me instructions to override the action by pressing the acceleration pedal. I don't believe that is the solution to the problem and fear that if another car was following to close behind me that an accident could have happened. This car was purchased with cruise control but I cannot utilize it for fear of this braking problem | Crash: No Fire: No | Unknown |
| Jun 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | "Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found. | Crash: No Fire: No | Unknown |
| May 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable. | Crash: No Fire: No | Unknown |
| May 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | While in cruise control the vehicle initiates braking rapidly for no reason. This happens at high speeds 55, 65 and 70 mph on clear roads. No vehicles in front of or coming from the other direction. There may be vehicles behind at times. It doesn’t happen all the time but happens enough to be a concern. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES | In about a dozen incidences with my 12,000 mile model 3 the breaks come on unexpectedly. In one case i was on I-70 being followed by an 18 wheel truck / trailer when the phantom breaking occurred. Except for the attention of the truck driver and him slamming on his breaks to avoid rear ending me, I wouldn’t be here. I’ve opened 2 service complaints with Tesla and their response is that it is a learned correction for the car - Well it isn’t working. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | My 2022 Tesla Model 3 was hit on a highway from behind the car with 100 mph , the car spun multiple times and hit the guard rail. The Car Rear and front side was heavily damaged due to the impact but the Air bags were not deployed. The Car is declared total loss. The car is less than a year old and does not have any issues. Police report says that the Car Air bags are not deployed. There are no warning sign or any failures before the crash. I want to bring this incident ( Tesla AirBags for Model 3) to you attention as this is a Safety and risk to other drivers driving the same car.Also, i do have the Crash report if required. | Crash: Yes Fire: No Towed | Unknown |
| May 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Trip to California and back from AZ. Had several instances of severe braking. If I did not press the accelerator immediately, the car would slow down under what seemed like nearly maximal braking. No reason was apparent for this behavior. Some braking instances were on long straight stretches of I-40 with no other cars visible. This issue was only occurring if I had the cruise control engaged. Under normal daily driving without cruise control this issue of emergency braking does not occur. Each time this happens, it is totally unexpected and is extremely disturbing. I have stopped using the cruise control function on the vehicle out of fear of it causing an accident. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | CAR HAS PHANTOM STOPS ON CRUSE CONTROL THREE TIMES IN SIX MONTHS | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | While driving on the highway at highway speeds, our Tesla Model 3 frequently will perform a phantom braking action, presumably due to incorrectly sensing a collision. Thankfully, so far the traffic has been light on the freeways. Otherwise, this could’ve easily caused a wreck. This has happened to us approximately 20 times in the past two days. We ensured the sensors are free of any dirt. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH with the cruise control set at 80 MPH, the vehicle independently slowed to almost a complete stop. The contact stated that she pulled the vehicle off the highway. The contact stated no warning light was illuminated. The contact returned the vehicle to the highway and engaged the cruise control and set the control to 80 MPH; however, the vehicle failed accelerate to the designated speed. The contact stated that the inadvertent phantom braking failure recurred. The contact turned off the cruise control and continued her trip. The contact had taken the vehicle to a local dealer, where it was diagnosed, and she was advised that the manufacturer was aware of the failure but a remedy was not yet available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000. | Crash: No Fire: No | 9,000 |
| May 2023 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When we're traveling on the highway at 55 mph plus and have cruise control engaged, the car will unexpectedly and suddenly brake for no reason. The problem is happening more often. This has even happened when there are vehicles behind us, but thank God they were not following closely. We may end up with whiplash, or worse, being rearended. We have complained to Tesla at least 3 times since February 2022 about this problem. The first time, they changed the front camera and said they thought that might help. It didn't. The next time, the service dept. said that there was no fix for the problem, but Tesla was working on it. Most recently in April 2023, the service tech., said there was no fix and he did not expect that there would be one anytime soon. This is unacceptable. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | When driving on a vacation and on a highway from Tucson, AZ to Laughton, Nev we experienced what is being called PHANTOM breaking traveling approximately 75 mph several times. Extremely lucky to have not been rear ended. It also has happened with the FSD Beta late last year when I leased the software for a month. Can supply dates. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | Adaptive cruise control fails. Repeated phantom braking on the highway. Would cause severe high speed accidents if there was traffic, luckily there was not. Not yet. Not yet. No. First appeared on my first long (5+ hr) road trip and brakes were applied jarringly for no reason, braking from 80mph down to 55 before I could turn the cruise control off. Repeated this more than a dozen times on the highway. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | Hello, I recently drove 600 miles and experienced numerous random, frightening and dangerous occurrences of "phantom braking" while in cruise control mode. The car suddenly slammed on the brakes (I could hear the tires screech) while the highway was almost always completely empty, and always completely devoid of any potential danger. In three occurrences, the car was confused by something physical (albeit posing no danger at all): it was confused a "divide highway" sign post at the beginning of a divided highway median, the distant back a truck, a least a quarter of a mile ahead, and an incoming truck a least a quarter of a mile ahead in a long curve. In all other occurrences -the vast majority of occurrences- whatever triggered "phantom braking" was nowhere to be seen (the highway in front of me was completely empty of any traffic or obstructions), and never materialized. My safety and the safety of drivers behind me (and potentially in other lanes in case of a pile-up) was compromised during every occurrences. I stopped using cruise control when a car or truck is behind me. I contacted Tesla Service. They did an over the air check and said that there was nothing wrong with the system, that each occurrence provided data to improve the Beta system (it would have been nice to be told when I purchase the car that my family and I were Beta testers of an automotive safety product), and that Tesla is "working on a firmware update". Not very reassuring, and most importantly, no fixes at all to address this dangerous safety issue. Tesla Service indicated that I do not need to bring my car in (since there is nothing wrong with the software and therefore no fix).There was no advance warning before occurrences of "phantom braking". Thank you. | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving my car north on I15. Suddenly the car applied full breaks when there was no objects on the road. I could no longer control the car. Even when my foot was on the accelerator the car automatically depressed the break pedal. Luckily there was no vehicle behind me. I was also fortunate that we were going on a straight section of road. If this happened mid turn I would have completely lost control. These cars are a danger to society. It is impossible to drive them safely when they take control away from the driver. | Crash: No Fire: No | Unknown |
| Apr 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving across the Nevada and Utah deserts, while on cruise control, traveling at 80 MPH we experienced 7 phantom braking. There were no vehicles or obstructions in sight and it was on straight stretches of road. We are no longer using cruise control due to the danger of possibly causing an accident. | Crash: No Fire: No | Unknown |