Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Jeep Grand Cherokee Complaints
358 consumer-submitted complaints on record for the 2022 Jeep Grand Cherokee, grouped by component category.
358 Total complaints
13 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, engine, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 41 complaints, with an average reported failure mileage of 23,009 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, engine, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Jeep Grand Cherokee?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Jeep Grand Cherokee
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Jeep Grand Cherokee complaints?
13 Crash
0 Fire
5 Injury
0 Fatality
16 Towed
6 Medical attention
What are the most common 2022 Jeep Grand Cherokee complaint categories?
ELECTRICAL SYSTEM 81
ENGINE 33
POWER TRAIN 20
UNKNOWN OR OTHER 20
STEERING 19
FUEL/PROPULSION SYSTEM 18
SUSPENSION 18
FORWARD COLLISION AVOIDANCE 11
FORWARD COLLISION AVOIDANCE: WARNINGS 11
AIR BAGS 9
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | ELECTRICAL SYSTEM | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not normal wear and tear, however a safety-related defect. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Exhaust small in cabin. Exhaust manifolds leaking pulling exhaust into the cabin through the climate system. When the recirculation is turned on, then the smell is not present. When the recirculation is off then the exhaust smell is strong inside the cabin. The exhaust in the cabin is causing causing respiratory problems, fatigue, eye irritation and I am concerned of passing out when driving. I frequently have to turn on the recirculation button to keep the exhaust out of the cabin but in the winter time and in high humidity situations the window fog causing an additional safety issue. I am also forced to open the windows during this time causing excessive noise and temperature control issue. I called dealer months ago and they said not covered but now I learned should have been covered but now past the 60k mile limit. | Crash: No Fire: No | Unknown |
| Mar 2026 | PARKING BRAKE | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and shifting into park(P), the parking brake independently activated. There was no warning light illuminated. The contact manually disengaged the parking brake to start the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 66,212. | Crash: No Fire: No | 66,212 |
| Mar 2026 | AIR BAGS | Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700$ there is no wholesale for this particular piece so you’re looking at any place that would charge you $700 and then whatever the service or labor fee is which is minimal so we’re talking at least $800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system | Crash: No Fire: No | Unknown |
| Mar 2026 | STEERING | The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump was leaking, and I believe that caused the water and corrosion in the electronic area. I also have another invoice for the diagnosis from the hudson dealer for about 600 dollars but mislaid it, If I need it I can get a duplicate. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illuminates on the instrument cluster and cannot be cleared by toggling settings in the Uconnect 5 system. Software Defaults: Following Over-the-Air (OTA) updates, the FCW and Pedestrian Emergency Braking (PEB) systems default to 'OFF' and often remain disabled despite user attempts to re-engage them. Hardware Misalignment/Blinding: Frequent 'ACC/FCW Limited Functionality' messages occur even in clear weather with clean sensors, indicating a potential calibration or module communication failure. I am referencing XXX and Manufacturer Communication XXX regarding these specific software/hardware faults. Despite these known issues, the dealership Ziegler Chrisler Doodge Jeep Ram in Schaumburg, IL has been unable to provide a permanent resolution. This failure leaves the vehicle without critical, advertised safety protections during operation | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue 3: The tire pressure monitoring system fails to read intermittently - a warning on the dash indicates it is not working and to get it checked. Dealership has noted problem, but never fixed. Still occurs 3+ years. Issue 4: Radio/infotainment system blanks out or becomes unresponsive. When relying on this device for navigation, that becomes a problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as they are encountered. Jeep has multiple TSBs on this with no known permanent fix. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65mph, continued to accelerate after releasing accelerator pedal, and was able to be slowed by pressing brake. This same situation was replicated 9 hours later on the same highway. Dealer claims this is "normal operation." | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | I own a 2022 Jeep Grand Cherokee that is experiencing unintended automatic braking while driving. The crash detection/forward collision warning system shows a constant warning light on the dashboard. While driving under normal conditions with no obstacles present, the vehicle will suddenly brake on its own. This has occurred multiple times and now happens almost daily. The problem first occurred on November 26, 2024, the same day I purchased the vehicle used with approximately 34,158 miles. The issue has continued as the mileage has increased to approximately 51,500 miles. This creates a serious safety risk because the vehicle can suddenly brake in the middle of traffic without warning, which could cause another vehicle to collide with the rear of my vehicle. I am concerned about the risk of a crash or injury. The problem has been reported to the dealership multiple times since purchase. The vehicle has been in the shop for repair attempts, but the issue has not been permanently corrected. The warning light remains on and the unintended braking continues to occur during normal driving. The vehicle is currently available for inspection. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The vehicle has experienced repeated electrical failures. On multiple occasions the vehicle would not start and lost all electrical power. The main electrical system appears to fail suddenly, causing the vehicle to become inoperable. The vehicle has been to the dealership multiple times for the same issue and was out of service for extended periods. This is a serious safety concern because the vehicle can completely shut down without warning. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). I have had this to the dealership 4 times to be fixed without success. Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | My 2022 Jeep Grand Cherokee 4xe was recalled in the summer/fall because the high voltage battery could catch fire. This is one of many recalls the car has endured (due to battery trouble) since I purchased it in 2022. I called the dealer as soon as I received the letter and was told that no parts were available and to check back later. I drained the electric battery and did not charge it after that. By mid-December, the check engine light came on (as it has done with other recalls). I took it to the Dealer on January 6, 2026 and was told that they would order a part and do a software update in the meantime. Got the car back late January 7 and it wouldn't shift into gear properly when driving. Took it back January 8 and was given a loaner car. The part was supposed to arrive January 22 but has not shown up yet. The dealer has had my car for almost 2 months now. Called Jeep 2/2/26 and 2/23/26 and talked to Recall department. Both times I was told there was nothing that could be done and I just have to wait it out. Also on 2/23/26 I called the number listed on the recall notice at 10:10 AM MST and received the "office is closed" message. Had to call the main Jeep number that the dealer provided. Dealer says they can't do anything and Jeep says it's the Dealer that has to call on the part. Meanwhile I'm in limbo in a rental. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer. The battery was tested and failed. The vehicle remained at the dealer unrepaired. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 39,626. | Crash: No Fire: No | 39,626 |
| Feb 2026 | ENGINE | On January 23, while driving, the vehicle suddenly shut down and stopped working without warning. I attempted to restart the vehicle several times, but it would not start. Smoke was coming from the engine area, and the vehicle was completely disabled on the road. I was stranded on the roadside until approximately 11:30 PM, waiting for a tow truck to arrive. The vehicle had to be towed and taken to the dealership. The dealership later confirmed that the engine wiring harness had burned and failed. The failed component is currently at the dealership and is available for inspection. This sudden shutdown created a serious safety risk to me and other drivers due to loss of power while driving. The issue was not caused by misuse or modifications. The vehicle has since been inspected by the dealership and a manufacturer (Chrysler) representative. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING | The water pump started leaking and I believe that the coolant coming out of the water pump got the electric power steering terminals (which are right below the water pump) wet which caused the power steering to stop working and needs to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2026 | SUSPENSION | On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent service appointment, the recall repair procedure failed. I was informed that the hybrid battery would require full replacement and that the vehicle could not be returned to me. The vehicle has remained at the dealership and out of service since that date. As of 02/16/26, I have not been provided with a confirmed estimated time of arrival for the replacement battery. The vehicle remains unusable pending completion of the recall repair. No loaner vehicle was provided when the vehicle was rendered inoperable due to the failed recall repair. I was therefore required to obtain a rental vehicle at my own expense in order to maintain transportation for work and daily obligations. On January 30, I received written authorization from Jeep Customer Care approving rental reimbursement at $60 per day and explicitly listing specific companies as acceptable providers. Based on that written authorization, I secured a rental vehicle within the approved rate. After incurring rental expenses, I was informed reimbursement would be limited to $25 per day due to the rental company I chose being categorized as a third-party provider, despite being specifically listed in the written approval. It is not feasible to obtain a comparable rental vehicle in my area at $25 per day. The reimbursement discrepancy remains unresolved. The vehicle remains out of service. I am continuing to incur rental expenses and will be responsible for paying the difference out of pocket despite having relied on written authorization. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | While driving 30mph in town, the vehicle shut off. The engine quit, lost power steering, dash message said, “Press brake and push button to start.” Conditions were: in e-Save mode, the gas engine was running, battery level was <1%. We came to a stop, pushed the start button, the vehicle started and drove normally. The passenger recorded most of this on video. We did complete the related recall last November. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | On February 8, 2026, I attempted to use the windshield washer fluid, but no fluid came out onto the windshield. Instead, it forcefully sprayed the front camera. The washer system did not spray the front windshield or the rear window at all. The car is in the shop for repair. A video of this issue is on youtube. https://www.youtube.com/watch?v=K7I1wG2UjrU | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The jeep will randomly lose cabin heat and blow cold air. It seems to happen mostly when the battery is drained. Took it to dealer but they tried to say it was normal which we stated it can’t be normal to not be able to defrost your windshield in the winter. I called mopar and they opened a case which then the dealer said they had luck changing a coolant valve that tends to stick. Not sure if that will fix issue or have seen people have luck with the ECH. It happened at 36000 miles | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. While the contact’s daughter was reversing in a parking lot, the audible chime for the closeness of an object or vehicle failed to function as designed. There was an image displayed on the screen. The failure was intermittent but was a recurring failure. The vehicle was also experiencing other electrical failures. The contact stated that in early January, there was an unknown warning light illuminated on the instrument cluster. The vehicle was taken to a local dealer and the warning light was reset. The contact was asked if the battery had recently drained completely. The contact stated that the battery had not been drained. The contact stated that several recall repairs had been performed on the vehicle. The vehicle was not repaired. The manufacturer was contacted and was concerned about the safety of the vehicle. The failure mileage was approximately 76,000. | Crash: No Fire: No | 76,000 |
| Jan 2026 | VEHICLE SPEED CONTROL | Vehicle was in electric mode and failed to accelerate under electric power. First time was traveling around 45 mph and went to accelerate to 60mph at speed limit change. Battery was around 95% and gas pedal was gently pressed with no acceleration. Once floored and ICE started acceleration continued. Second time was pulling onto the highway and accelerated up to 25mph and continued to press the accelerator and vehicle would not speed up untill gas pedal was all the way to the floor and ICE engine kicked in. Battery was about 50%. Delay in acceleration could have caused rear end accident when pulling onto highway. Issue has not happened before. 68c recall was performed on January 13th. Has only happened 2 times so far. Has not been reproduced by dealer. Has not been inspected yet. No warning lights, just electric mode temporarily unavailable when ICE kicked in. | Crash: No Fire: No | Unknown |