Complaint volume
347 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Jeep Grand Cherokee Complaints
347 consumer-submitted complaints on record for the 2022 Jeep Grand Cherokee, grouped by component category.
347 Total complaints
13 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 40 complaints, with an average reported failure mileage of 22,854 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Jeep Grand Cherokee?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Jeep Grand Cherokee
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Jeep Grand Cherokee complaints?
13 Crash
0 Fire
5 Injury
0 Fatality
16 Towed
6 Medical attention
What are the most common 2022 Jeep Grand Cherokee complaint categories?
ELECTRICAL SYSTEM 54
FORWARD COLLISION AVOIDANCE 15
UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 12
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 12
POWER TRAIN 11
STEERING 11
ENGINE 10
FUEL/PROPULSION SYSTEM 10
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 9
347 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | My vehicle will not start so I jumped my battery when my car cut on I had a bunch of lights flashing my engine light my power steering light the miles per hour on my dash was flashing will not let me put my car into drive or reverse and when I did get it into drive my steering wheel was completely locked. After a few minutes. The vehicle will cut off again. All of this happened out of nowhere.I I was driving perfectly with no issues the day before | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I am submitting this complaint regarding a serious safety-related failure involving my 2022 Jeep Grand Cherokee 4xe. I purchased the vehicle used with approximately 15,000 miles and was informed the previous owners leased it and rarely used it. At approximately 40,000 miles, despite completing all recalls in a timely manner, the vehicle experienced the exact type of hybrid system failure a recall was intended to prevent. The issue began when the hybrid system failed and left the vehicle unsafe to operate. Upon startup, only accessory power activated and the engine would not start. A full power cycle was required before the vehicle started. Immediately afterward, warnings appeared including "Service Hybrid System," "Service Charging System," "EAB Unavailable," "Lane Keep Assist Unavailable," "Pedestrian Braking Unavailable," and "Adaptive Cruise Control Unavailable." The check engine light illuminated and all hybrid modes became unavailable. Shifting became erratic and harsh. Downshifts from 2nd to 1st felt like sudden braking and caused me to hit my head on the steering wheel. During acceleration, the transmission slipped and shifted unpredictably. Fuel economy dropped from approximately 22 MPG in E-Save mode to approximately 10 MPG at highway speeds. Diagnostic code P1E1D was retrieved and I was advised the vehicle was unsafe to drive. While driving to the dealership, the vehicle shut down twice while in motion. During both shutdowns, power steering and braking assistance were lost, posing an extreme risk to myself and others while moving the vehicle off a busy three-lane roadway. Dealership diagnostics determined one or both high-voltage battery systems failed and required replacement. Despite completed recalls, the issue still occurred. Parts were backordered over a month. I believe this failure and recall effectiveness warrant investigation due to the serious safety risks created by loss of propulsion, steering, and braking assistance while driving. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The contact contact received a recall notification, NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer for a service appointment. The contact was informed that the recall would be completed while the vehicle was at the dealer. The contact was informed that the software update rendered the vehicle to be undriveable. The contact stated that the dealer requested that the battery be replaced. In addition, the contact stated that the vehicle was operable prior to the recall being performed. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the request for the battery replacement was denied. The failure mileage was approximately 24,000. | Crash: No Fire: No | 24,000 |
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I, [XXX] was driving home from work on Friday, May 1st on [XXX] in [XXX] during heavy traffic when my vehicle suddenly shut off while traveling approximately 65–70 mph. I initially thought I may not have been pressing the accelerator hard enough, but the vehicle would not respond at all. I then looked at the dashboard and saw a message that said “push brake to start.” At that moment I realized the vehicle had shut down completely while I was in active traffic. I had to coast across three lanes of traffic without any propulsion to reach the shoulder. During this time, I was nearly struck twice from behind because I could not maintain speed with surrounding traffic. Once I reached the shoulder, I was able to restart the vehicle. I was extremely shaken and frightened by the incident. I do not feel safe driving this vehicle again. I was very aware that I could have been seriously injured or killed, and I am thankful I was not struck. I am especially concerned about what could have happened if my grandchild had been in the vehicle with me. This incident occurred after a recall repair had already been performed in September 2025 related to powertrain/hybrid system issues. The failure appears to be the same or similar to the condition the recall was intended to correct. After restarting the vehicle, I drove cautiously to my husband’s workplace and left the vehicle parked. Since the incident, I have experienced ongoing anxiety and distress reliving what happened. This vehicle was intended to be a long-term purchase, and it is extremely concerning that it now appears unsafe to operate. This event represents a serious safety hazard. A sudden loss of propulsion at highway speeds without warning creates a high risk of crash, injury, or death. I am requesting that this issue be investigated, as the prior recall repair does not appear to have corrected the problem. I do not feel this vehicle is safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | FUEL/PROPULSION SYSTEM | 1st incident: I pulled out from [XXX] onto [XXX] . As I was accelerating to reach the speed limit the gas pedal became unresponsive around 30-40 mph losing all propulsion. I pushed the gas pedal to the floor and it still did not accelerate, slowing the vehicle down with highway traffic approaching from behind. After 5-10 seconds the pedal suddenly became responsive and the car began to accelerate at a bit of a slower rate than typical for the first few seconds then accelerated as it should. 2nd incident: I was turning from [XXX] , into the driveway at my place of employment. The drive way is on an incline and halfway up the incline the gas pedal again became unresponsive. Due to the incline the vehicle did not continue to coast forward and quickly lost speed at which point I hit the brakes to avoid possibly rolling back into the highway traffic. I then tried the gas pedal again and the vehicle accelerated. This could become extremely dangerous if it were to occur during merging onto a busy highway with traffic moving at high speed, as just one example. The two incidents happened about a month apart. The dealership was not able to replicate the issue as it is a very random occurrence with no warning of when it will happen. No warning lights became visible on the dash. Through a quick google search it became apparent this is a known issue, with several possible quick fixes, which I relayed to the dealership when I took the vehicle in for them to fix it. It was not replicated on their test drive and no codes were showing so I was told they couldn’t do anything unless a code would pop up or they were able to replicate the issue, which is very unlikely to happen during a quick test drive. The dealership stated it has performed all recalls to date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | This is a major safety risk. While driving in the left lane of the highway the car abruptly turned off and gave a "Service hybrid required" type of message. My husband was almost hit by a truck. We have been trying for MONTHS to get the recall corrected, but the Worcester, MA dealership keeps telling us they don't have any loaners to give us so they can perform the recall. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Hybrid battery system, still don't have heat after 2 years of car ownership. Not to mention the hybrid battery failure rate, I've driven several times and the vehicle will just have no power. I bring it to the dealership almost monthly and they always have some excuse. The vehicle's lane assist is also a hazard. I'll just be driving down highway and it'll just jerk the wheel randomly. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V741000 (Electrical System). During the visit, the 12-Volt battery failed, even though there were no prior issues with the vehicle. The dealer stated that the vehicle was jump-started, but no additional repairs were performed. The contact was informed that a new battery was needed. The manufacturer was notified of the failure. The approximate failure mileage was 41,000. | Crash: No Fire: No | 41,000 |
| Apr 2026 | ENGINE | I am a former Transmission Calibration Engineer at Stellantis, so I know what I'm talking about. I experienced an engine stall event while coasting down in speed. I was in town, driving about 30 mph, and coasting (0% pedal). I lightly applied the brakes and while the vehicle was still in motion (coasting) the engine stalled. The information cluster displayed a message that said "put the vehicle in park and restart the engine." I coasted around a corner, came to a stop, put the transmission in Park, and restarted the engine. No MIL or codes were set. I have a scan tool and confirmed later that no codes were set. I'm fairly certain the engine was in DFSO (decel fuel shutoff) when the issue occurred as the conditions were all correct for DFSO (engine was in normal operating temperature range, gear was 5th or 6th when coasting was initiated, and pedal was 0% for several seconds before the issue occurred). Loss of propulsion is an obvious safety concern as I lost control of the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | The right PTU has failed out of nowhere causing a very loud pop and then grinding when driven. The vehicle was inspected by the jeep dealership last week to find that that was the issue. There was no warning or symptoms prior to the problem. The safety risk is evident in that it could cause an accident, the vehicle to stop completely, not Transmitting power and or not going into park. All without warning. The replacement is very costly | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | Lumbar support in driver seat noted to be randomly inflating and deflating while driving & over weekend the lumbar support had completely inflated and misshaped with the lumbar rounded out so much that is was extremely uncomfortable to drive, and the seat back noted to be detached from the seat back | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING | Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now. | Crash: Yes Fire: No Towed | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | I received the following from the dealer when taking my car in for a suspension repair. Stellantis (Jeep) is trying to charge for software bug updates after warranty when the fixes were not available and also the without the fixes it could leave the car inoperable. Most of these should be covered as a safety/operational concern and should not be optional or charged for. "Software Update ,msmd,ttm,eps,idcm,bpcmCustomer Pay$239.33 Causes 1.Software IJpdate msmd Customers may experience the following: • Memory seat does not save on profiles 1 or 2. • Easy entry/exit functionality is inoperative. 2.ttm Customers may comment on one or more of the following: e If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than S kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds 3.idcm Customer may also experience the following: 12 volt battery drain. e Vehicle will not charge." 4.eps *Customer may also experience the following: • A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures." 5.bpcm Customers may also experience one or more of the following: e "Vehicle does not start." • Low 12V battery causing vehicle not to start." | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I am reporting a safety-related problem involving a 2022 Jeep Grand Cherokee 4xe, VIN [XXX] . Dealership records reflect hybrid / charging-related failure, including a documented “service hybrid system message and vehicle will not charge,” repeated recall-related PHEV / high-voltage service, and later jerking during acceleration and deceleration with stored transmission-related fault code P0734. The records also document a passenger front door condition where the door would not open from the interior or exterior. These issues raise concerns relating to vehicle operation, electrical / hybrid system reliability, and occupant egress. The vehicle has required repeated service and caused loss of use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle experienced a hybrid system/charging failure documented by the servicing dealership as “service hybrid system message and vehicle will not charge.” The vehicle also had battery-related failure requiring a jump and repeated service visits. This caused loss of use and raised reliability and safety concerns. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | This is the third time that my jeep has completely shut off with no warning and in the middle of traffic. I am unable to turn on any hazard lights. The power goes completely out, and I am unable to put the car in neutral or anything to be safe. I have reported this issue in the past. The dealership is unable to figure out what is wrong and I keep trying to get this resolved before it turns out tragically. Please help me before I loss my life in this vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not normal wear and tear, however a safety-related defect. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,ENGINE | Exhaust small in cabin. Exhaust manifolds leaking pulling exhaust into the cabin through the climate system. When the recirculation is turned on, then the smell is not present. When the recirculation is off then the exhaust smell is strong inside the cabin. The exhaust in the cabin is causing causing respiratory problems, fatigue, eye irritation and I am concerned of passing out when driving. I frequently have to turn on the recirculation button to keep the exhaust out of the cabin but in the winter time and in high humidity situations the window fog causing an additional safety issue. I am also forced to open the windows during this time causing excessive noise and temperature control issue. I called dealer months ago and they said not covered but now I learned should have been covered but now past the 60k mile limit. | Crash: No Fire: No | Unknown |
| Mar 2026 | PARKING BRAKE | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and shifting into park(P), the parking brake independently activated. There was no warning light illuminated. The contact manually disengaged the parking brake to start the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 66,212. | Crash: No Fire: No | 66,212 |
| Mar 2026 | AIR BAGS,SEATS | Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700 there is no wholesale for this particular piece so you’re looking at any place that would charge you 700 and then whatever the service or labor fee is which is minimal so we’re talking at least 800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system | Crash: No Fire: No | Unknown |
| Mar 2026 | STEERING,FORWARD COLLISION AVOIDANCE | The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump was leaking, and I believe that caused the water and corrosion in the electronic area. I also have another invoice for the diagnosis from the hudson dealer for about 600 dollars but mislaid it, If I need it I can get a duplicate. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illuminates on the instrument cluster and cannot be cleared by toggling settings in the Uconnect 5 system. Software Defaults: Following Over-the-Air (OTA) updates, the FCW and Pedestrian Emergency Braking (PEB) systems default to 'OFF' and often remain disabled despite user attempts to re-engage them. Hardware Misalignment/Blinding: Frequent 'ACC/FCW Limited Functionality' messages occur even in clear weather with clean sensors, indicating a potential calibration or module communication failure. I am referencing XXX and Manufacturer Communication XXX regarding these specific software/hardware faults. Despite these known issues, the dealership Ziegler Chrisler Doodge Jeep Ram in Schaumburg, IL has been unable to provide a permanent resolution. This failure leaves the vehicle without critical, advertised safety protections during operation | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE,FORWARD COLLISION AVOIDANCE | Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue 3: The tire pressure monitoring system fails to read intermittently - a warning on the dash indicates it is not working and to get it checked. Dealership has noted problem, but never fixed. Still occurs 3+ years. Issue 4: Radio/infotainment system blanks out or becomes unresponsive. When relying on this device for navigation, that becomes a problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |