Complaint volume
347 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Jeep Grand Cherokee Complaints
347 consumer-submitted complaints on record for the 2022 Jeep Grand Cherokee, grouped by component category.
347 Total complaints
13 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 40 complaints, with an average reported failure mileage of 22,854 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Jeep Grand Cherokee?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Jeep Grand Cherokee
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Jeep Grand Cherokee complaints?
13 Crash
0 Fire
5 Injury
0 Fatality
16 Towed
6 Medical attention
What are the most common 2022 Jeep Grand Cherokee complaint categories?
ELECTRICAL SYSTEM 54
FORWARD COLLISION AVOIDANCE 15
UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 12
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 12
POWER TRAIN 11
STEERING 11
ENGINE 10
FUEL/PROPULSION SYSTEM 10
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 9
347 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Today while driving our Jeep Grand Cherokee. I was slowing for a stop light and a message came on saying service start/stop system. At the time I was traveling approximately 18 miles per hour. As I was slowing down I reached off approximately 5-8 mph when all of the car shifted to park.this was a very scary and dangerous incident for myself and vehicles around me. Now that I was stopped it wouldn’t let me shift the vehicle back in to drive. Finally a new message appeared saying stop/start restart required. Out of frustration and trying a number of different things, we eventually shut the ignition off and restarted the car and this did allow us to put the car in gear. It was a very unnerving situation. I immediately drove the vehicle to the dealership. This is the second time it’s in the shop for shifting to park on its own. After doing some research at home it appears others with the 202/2022 Jeep Grand Cherokee L have been having similar issues. This is a very serious issue that needs fixed | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Shortly after purchasing the vehicle I engaged the adaptive cruise control. It worked fine until such time as I attempted to pass a large vehicle such as a semi truck. When I would get along side of the truck the brakes violently slammed on without warning. The vehicle has been taken back to the selling dealer for repair and they were not able to fix it. (see uploaded Repair Order). I then called Jeep Customer Care who then sent me to another dealer for a second opinion. This dealer attempted repairs twice, both without success. When I took it back again a dealership employee rode with me and took a video of what happens when passing a truck with the adaptive cruise engaged. This dealer now has it for the third time and so far the vehicle has been there for about 9 days with no indication of any progress. Even if they "fix" it I am not confident of the safety of the vehicle as it would be very easy to be hit in the rear end by a following vehicle should this happen again. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and a software update was performed on the vehicle. The contact stated that several months after the software update, the vehicle failed to start up after multiple attempts. The vehicle was towed to the dealer where and remained in dealer possession. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000. | Crash: No Fire: No Towed | 12,000 |
| Mar 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | Two safety related issues are present on the vehicle, confirmed by dealership, and being actioned via FCA star tickets: 1) Blinkers are blinking at a non-standard speed 2) Side view cameras are intermittently disabling themselves, requiring dealership intervention each time Service records attached | Crash: No Fire: No | Unknown |
| Mar 2023 | STEERING | We filled the car with gas and tried leaving the pump. Turned the car on and all the lights on the screen started blinking and said service steering. The steering wheel would not turn either way. I turned the car off and back on and it did the same thing. After a third attempt the car drove again but the check engine light remains on. This is very scary as if it happened while driving would cause a wreck. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | The SUV likes to stall or glitch out when trying to start. Won’t shut off when it goes through this situation. Starter has been replaced and so has battery. Dealership still can’t figure it out. Makes weird noise also that we can’t pin point. Doesn’t happen every start on spontaneously. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | The rear view camera and surround camera intermittently work. It is available for inspection. This is a safety risk for myself and others when backing up the vehicle. The problem has been confirmed and reproduced by a dealer. There is no indication of the failure before it happens. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,LANE DEPARTURE | I drove the car in the morning with no issues for 45 mins. Later that day I started the car and three warning messages appeared-- SERVICE POWER STEERING, ACTIVE LANE MANAGEMENT UNAVAILABLE SERVICE REQUIRED, & REAR BRAKING ASSIST UNAVAILABLE. There were no previous warnings or messages. The car was not safe to drive because I could not turn the wheel easily at all. When I called the dealership they told me I would have to have it towed in, they had no loaner car for me and that they may be able to look at it on Feb 27th! This happened on February 14th. Completely unacceptable. | Crash: No Fire: No | Unknown |
| Feb 2023 | STRUCTURE | The sunroof glass exploded during a highway drive. A sudden loud explosion sound caused a big disruption to me, the driver. The glass pieces fell inside the vehicle. No one was injured but I found several interiors places, such as console trim, seat leathers were scratch by glass pieces. There was no waning or anything abnormal. It just happened suddenly. There is no truck in front of us. Just a SUV in from of us in the lane right to us. No cliff or anything that rocks can fall from. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING | The auto/power steering light came on upon starting engine. Driver could not move power steering and was left stranded. Nothing unusual promoted the event. Driver waited several hours and restarted with no issue. Concerns over what would happen if power steering failed while car in drive. | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and while the defogger was in use, the center of the front windshield cracked from the middle to the top of the windshield without an impact. No warning lights were illuminated. The contact stated that the crack on the windshield became larger. The vehicle was taken to a local dealer; however, the mechanic informed the contact that the manufacturer would not cover the front windshield replacement due to determining the crack was caused by an impact. The vehicle was not repaired. The approximate failure mileage was 5,800. | Crash: No Fire: No | 5,800 |
| Jan 2023 | STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Power steering unavailable service required messages pops up steering becomes very tough to turn | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 75 MPH, the vehicle suddenly lost motive power and decelerated quickly. The contact was able to maneuver the vehicle onto the shoulder before the vehicle stalled and failed to restart. During the failure, the "Performance Limited" "Service Fuel System" and "Service Charging System" messages were displayed. The battery charging and check engine warning lights were also illuminated. The vehicle was towed to the local dealer; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 653. | Crash: No Fire: No Towed | 653 |
| Jan 2023 | POWER TRAIN | The vehicle has had a transmission replaced, a transfer case replaced, and the problem still exists and is considered normal. When the vehicle is going through the gears, you hear gear-shifting noises and a shudder. | Crash: No Fire: No | Unknown |
| Dec 2022 | EXTERIOR LIGHTING | When making left or right turn using the turn signal, the headlight related to that turn signal goes off. This happens when the headlight control is set on "auto" for the headlight to come on at dusk. This is an extremely hazardous condition not only for on coming traffic but also for the driver because of elimination of lighted visibility to the area turning into. Jeep mechanics have repeatedly voiced excuses for a hazardous design flaw which needs to be recalled and corrected. Please Please Please research and take steps to remedy the issue. I'm fearful of not only receiving a ticket but also because of the hazard this condition presents. William Peterson | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,FORWARD COLLISION AVOIDANCE | 2nd time in last 2 months loss of power steering and all warning lights came on dash while driving. Very difficult to steer and would have not been able to make emergency maneuver. Vehicle was in shop for 30 days for same issue and power steering component was replaced but problem occurred again. If this had occurred when making a turn I would of been unable to control vehicle | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Power steering failed while vehicle was operating at highway speeds. After several ignition restarts power steering was restored. Several auxiliary safety systems failed at the same time. | Crash: No Fire: No | Unknown |
| Nov 2022 | AIR BAGS | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 45 MPH, the vehicle T-boned and crashed into a second vehicle causing severe damage to the front of the vehicle but the air bags did not deploy. During the crash, the contact sustained an injured back and neck which required medical assistance. A police report was filed and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 7,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 7,000 |
| Oct 2022 | TIRES | The contact owns a 2022 Jeep Grand Cherokee equipped with Michelin Tires, Tire Line: LTX M/S2, Tire Size: P265/60/R18, DOT Number: 1AP5E0TEX0722. The contact stated that the TPMS warning light illuminated showing that all the tire pressure was low and needed to be inflated to the correct air pressure. The vehicle was taken to the dealer and inflated; however, no failure was found with the tires. The failure persisted. The manufacturer was contacted and notified of the failure. The contact was advised that the tires needed to be inspected. The failure mileage was 6,000. | Crash: No Fire: No | 6,000 |
| Oct 2022 | SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Advanced brake assist / emergency assist issue - while highway driving, during a sunny day and with no cars for at least 1 mile the system engaged the emergency brake as if it detected an eminent accident. This was at highway speeds so caused some commotion in the car. Once safely stopped in a rest area I turned off that system. The next day the active lane management system stated it needed service, that later went away. Moreover when the brake pedal is depressed the peddle pulses, leading me to believe the rotors are warped. This suv only has 3300 miles on it. It is scheduled to go to the dealership next week | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES | I work at the Jeep facility doing repairs. We notified management that someone put GLUE in the fitting for the left rear brake line, where it meets the soft line. The issue was never fixed and the vehicle has since been shipped. The person who fixes brakes on first shift said he’s been putting glue in brake lines since day one. Management has no idea what they’re doing here and these vehicles are unsafe to be in the road. | Crash: No Fire: No | Unknown |
| Oct 2022 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | Power steering failed while driving. Blind spot detection failed. Third electrical issue since purchased in February 2022. First issue car would not start due to key fob transmitter issue. Second issue. Car would not start due to electronic fuel injection issue. | Crash: No Fire: No | Unknown |
| Oct 2022 | SUSPENSION,POWER TRAIN | The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving 20 MPH, the vehicle was vibrating. The vehicle was taken to the dealer however, no failure was found. The contact stated that the tread on the driver’s and passenger’s side front tires were extremely worn. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The failure mileage was 100. | Crash: No Fire: No | 100 |
| Sep 2022 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | June 30, 2022 purchase receipt of vehicle. Did not begin using Active Lane Management until August, approximately 800 miles on odometer. These problems came up repeatedly. 1. Yellow warning light came on: Electronic Stability Control 2. Yellow warning light came on: Electronic Stability Control Off 3. Yellow warning light came on: Service Forward Collision 4. Yellow warning light came on: Active Lane Management 5. Instrument display text = Active Lane Management (ALM) Unavailable Service Required 6. Active Lane Management is now intermittent 7. Instrument display text = Blind Spot Alert Off 8. When driving early morning before sunrise and going under multiple underpasses the driver instrument cluster camera came ON and showed a red spot warning of obstacle under the underpass – however no obstacle was there Warning lights and alarms continue to happen for the above. Fort Collins Jeep service technician claims the root problem is a crushed cable part number 68510744AE located in engine compartment. Dealer has my vehicle, waiting for new cable. I don't know if this is the root cause or if other things are wrong. I posted these found problems on the forum on https://www.jeepgarage.org Other Jeep Grand Cherokee Trailhawk owner also said all those problems are happening on his identical vehicle. | Crash: No Fire: No | Unknown |
| Sep 2022 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | From around 100 miles the active lane management started to fail. After few visits to dealer and attempts to calibrate front cam, problem persists, so Chrysler didn’t know how to fix it. After a month waiting for a “tool” to fix it, power steering disconnect. Car back to dealer to avoid a safety accident. After a month i was advised that both failures were cause by a damage rack and pinion that needs to be replaced and test to see if that’s the reason for the failure as explained by the service advisor from Autocentro Chrysler at Caguas Puerto Rico. Iam still waiting. | Crash: No Fire: No | Unknown |