Complaint volume
359 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Jeep Grand Cherokee Complaints
359 consumer-submitted complaints on record for the 2022 Jeep Grand Cherokee, grouped by component category.
359 Total complaints
13 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 41 complaints, with an average reported failure mileage of 23,009 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Jeep Grand Cherokee?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Jeep Grand Cherokee
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Jeep Grand Cherokee complaints?
13 Crash
0 Fire
5 Injury
0 Fatality
16 Towed
6 Medical attention
What are the most common 2022 Jeep Grand Cherokee complaint categories?
ELECTRICAL SYSTEM 56
FORWARD COLLISION AVOIDANCE 16
UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 13
POWER TRAIN 12
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 12
STEERING 11
ENGINE 10
FUEL/PROPULSION SYSTEM 10
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 9
359 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH and driving on an upward grade of the road, the vehicle was making an abnormally loud clicking sound and was losing forward momentum. The contact stated that two unknown symbols flashed on the instrument cluster. The contact pulled over and turned the vehicle off and had the vehicle towed to a dealer. Additionally, the contact stated he had observed that the vehicle was consuming an excessive amount of engine oil. The contact was adding one quart of oil several weeks. The contact stated that the abnormal sound was occurring while driving uphill at various speeds. The contact stated that the local dealer diagnosed the vehicle and advised the contact that the manufacturer was aware of the failure but did not have a fix available. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,000. | Crash: No Fire: No Towed | 3,000 |
| Jan 2024 | FUEL/PROPULSION SYSTEM | Fuel gauge incorrectly shows to be full (with no change in range) until about 4 gallons (~80-90 miles) has been used. After that the fuel gauge begins to register and the Range begins moving down. After several attempts to get the issue fixed, I finally had a service manager admit it is an issue with all Cherokee & Wrangler 4xe models. I then did an internet search and discovered it is a well known issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | PARKING BRAKE | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after driving 100-200 ft. and making a right turn from a complete stop, the electric parking brake engaged inadvertently. The contact stated that the failure occurred on two occasions. The contact was unaware if a warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,000. | Crash: No Fire: No | 4,000 |
| Dec 2023 | POWER TRAIN,VEHICLE SPEED CONTROL | It is easy, when driving in automatic mode, to accidently touch one of the paddle shifters. In doing so, the automatic transmission disengages, and the transmission suddenly switches to control by the paddle shifters. If the driver is unaware of this, the vehicle can lose motive power if the gear then in effect is no longer fitting for the vehicles speed and the engine's RPM. I recently took the vehicle in for service of this issue because my wife had experienced this while driving on Interstate 95, in Maryland. The vehicle stopped responding to the accelerator, so she pulled onto the shoulder, put the vehicle in park and turned it off. When she turned it back on, it was back in automatic mode, and she was able to resume driving. The technician and service manager advised that when this occurs, the vehicle can be returned to automatic mode by pulling the right paddle forward. That information does not appear in the vehicle manual, or on the Jeep website. The technician and service manager also advised that there is no way to disable the paddles to prevent the problem from repeating, Other drivers have experienced this. See [XXX] . I believe it is a serious safety problem. To that point, there is a pending safety recall -- NHTSA 23V- 412 (copy attached) -- that addresses loss of motive power for another reason. Here is the description in the recall notice: The transmission control module and the hybrid control processor on your vehicle [1] may experience loss of communication caused by diagnostic reactions to faults resulting in an engine shut down condition. Engine shut down may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning. The sudden enabling of the paddle shifter and resulting loss of motive power is also a safety issue that needs prompt attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING,SERVICE BRAKES,ENGINE | Vehicle completely shut off while driving down highway. Completely lost steering response and breaking response. There was absolutely no way to control the Vehicle. My daughter and I both thought we were going to crash and die. We live in Alaska and it's winter time so the road conditions aren't the best. It took about 10 to 15 seconds and everything came back on and started working again. I drove my vehicle straight to the dealership I bought it from and have demanded a buyback process. I haven't had it a year and even the hybrid heating coolant system has had to be replaced twice. | Crash: No Fire: No | Unknown |
| Nov 2023 | EXTERIOR LIGHTING | The contact rented a 2022 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, he became aware that the running taillights were not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 22V544000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | While on the highway, the 2 piece panoramic moonroof exploded. There was a loud pop, and then the glass shattered. There was no indication of any previous issue. The sun guard screen was open to let the light in, so the glass just fell into the car. A small, but unconfirmed observation from other drivers on the highway at the time, made me think the glass also fell unto the highway as the glass exploded away from the car. The dealership I took the car to was unable to confirm this was an explosion due to a defect or something hitting the car. However, I did not witness any object flying over head that would have dropped anything and nothing was found in the car. Only the dealership has looked at the Jeep so far. My insurance has been contacted to just let them know this occurred, but no claim has been filed as of 11/3/23. | Crash: No Fire: No | Unknown |
| Oct 2023 | CHILD SEAT,SEAT BELTS | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that the third-row driver’s and passenger’s side seat belt fasteners were not secure while using car seats. The contact stated that the car seats were not locked securely, and he was able to move the car seat 6'inches away from the seat. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,200. | Crash: No Fire: No | 10,200 |
| Sep 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While I was driving with my family on a highway, I deployed the drive assist function that controls the speed of the car and keeps car in lane, out of a sudden the car itself deployed a sudden quick brake without any immenant risk in fron of me ( there was no car in front of my car for at least more than half a mile) this caused a very close threat from being hit by the cars behind me amd all of my family members to be scared and worried and even my wife blamed me for slamming the brakes without any reason. I have scheduled an appointment with the dealer in the coming weeks to have it looked at and fix a recent recall as well as look into another weird noise/sounds that I was complaining to the dealer about in the past but was unable to fix or replicate | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | My car just put on the emergency brakes/forward collision warning while I was driving down the road out of nowhere and slammed on the brakes. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | In Hybrid mode, the transition from gas to battery power is clunky. It surges forward unpredictably and takes a bit to respond when the pedal is pressed. This erratic forward surge has happened several times, including once while my child was drinking water – which spilled all over him. The brakes are hard to modulate and are never consistent. When driving in e-save there is an awful engine noise. I typically only try to drive the vehicle in electric mode, but that only lasts to a point. At higher speeds and/or further acceleration, the gas engine kicks on- loudly- and without warning. There is no consistency in when to anticipate this abrupt change in how the vehicle drives as it happens at different intervals (ranging from 0%-3% battery left). This vehicle drives erratically, and I do not trust myself or my children riding in it. On top of this, there have been at least three safety recalls on this in three months. Therefore, I do not drive this vehicle unless necessary. Thus, $60,000 is basically parked in my garage with minimal to no use. I have even recently updated my insurance to reflect that it is not in use. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I was turning at an intersection when I got rear-ended. I do not recall the car stopping right before I got hit, but there is video that shows the my jeep stopped suddenly during the intersection right before I was rear-ended. It appears the oncoming car turning the opposite way got too close causing my automatic braking system to immediately stop my car while I was driving. There is no other explanation as to why the jeep just suddenly stopped as I know I did not press on the brakes myself. | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Aug 2023 | POWER TRAIN | The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after driving the vehicle for approximately one hour, there was a knocking sound coming from the front of the vehicle. A knocking sound was heard while depressing the brake pedal. The contact stated that the sound ceased after shifting to park. The cause of the failure was not yet determined. The contact stated that the failure had occurred after a computer update was performed as part of a Service Campaign. No additional information was available. The failure mileage was 10,000. | Crash: No Fire: No | 10,000 |
| Jul 2023 | SUSPENSION | left front clunking, knocking after driving for about 30-45 mins and temperature above 70 degrees (F). this happens when driving from small or large bumps on the road. after a three hour interstate the noise was almost constant. i have three recordings while driving of the sound. | Crash: No Fire: No | Unknown |
| Jul 2023 | SUSPENSION | The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER | Unknown, The Jeep designed as to not be able to be put in drive with a door ajar. Twice now pulling out of parking lots, while driving the vehicle has disabled itself, put it inself in park stating a door was left open. I'm alright with a vehicle not allowing an operator to leave park while a door is open but it shouldn't be able to disable the vehicle while turning on to a busy street once moving. | Crash: No Fire: No | Unknown |
| Jul 2023 | SUSPENSION | The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was taken to the dealer, the contact was informed that the driver’s side rear coil spring was defective. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,103. Parts distribution disconnect. | Crash: No Fire: No | 16,103 |
| Jul 2023 | STEERING,SERVICE BRAKES,LANE DEPARTURE | After starting 2022 Jeep Grand Cherokee 4Xe, multiple warnings displayed on dash including: service power steering, service electronic stability control, blind spot alert unavailable service required, and rear braking assist unavailable. The ignition was fully turned on and after shifting into reverse, there was no power steering which required extra effort to turn the steering wheel. The power steering was out for approximately 20 minutes. After restarting the car 20 minutes later, the power steering and blind spot alert was back. A check engine light persisted. After taking to Auto Zone to read check engine light, there was no readable code. The warnings have since went away. The vehicle had 2,497 miles on it at the time of this occurrence which was on June 9, 2023 at 10:18 am. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER,ENGINE | Purchased 1 Feb 23. 3 weeks later, I pulled out of driveway and drove 3 blocks before coming to stop sign, After stopping, I proceeded to pull across 4 lane hwy. Only to have vehicle shut off in middle of 2 lanes. I was left sitting broadside in middle of 2 lanes. I finally realized the drivers door was ajar, I closed door completely and was able to restart vehicle. It is Now June 2023 and it happened again after driving about 3 blocks. This time It shut off while I was driving 50 mph in middle of 2 lane hwy. Again drivers door was ajar. This is a serious safety hazzard. Vehicle is not supposed to move if door is not closed completely. There were no bells or lights warning you that door was not closed completely. Jeep Dearlership does not seem to think this is a major safety issue and did nothing to fix. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | Turn signals are blinking at slow/abnormal rate after car was put into repair. Appears to have been after a software update. Multiple vehicle owners reporting same issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | VEHICLE SPEED CONTROL | The issue only occurs when holding down a +/- button to move the speed control to a high/lower set-point greater than a one mph increment. When, after being held, the button is released at the desired new speed level, it continues to increase/decrease speed until the speed control is turned off, cancelled, or the brake is actuated. (The manual for this vehicle reinforces my understanding that releasing the held button, should stop the speed change and save a new speed level.) I have tested this, and it occurs every time and never stops accelerating until I turn off the speed control function. ( i have released this control at 35 mph and it continues to accelerate to greater than 90 mph and the new speed command is not recognized.) I can handle this now, but the first time it happened I froze temporarily and believe this issue to be very dangerous if it occurs with an unaware person at a critical time. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I was turning at a intersection, there was no car in-front only on the side , as I was turning , my jeep suddenly made an emergency beeping sound and break as if I was goin to crash into a car or something. Clearly I was just turning . The break was so hard I even thought I had gotten hit in the back or I had hit something in the front ! The car behind me had to stop and act fast as well otherwise I would have really been hit by him/her. I called my dealer since I had just bought my car 2weeks ago. I have a appt to get it look at , they told me it might be my sensor being dirty or something but I feel like this is a concern jeep should take care of. Or it will really cause an accident I don’t feel safe driving my jeep at all now! Especially doing turns or just thinking it might breaking when I am driving much faster next time. I’m taking my jeep to my dealer service dept. picture below are evidence of appts , and having to get a rental because of my report. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING | Dealer identified my concern with the noise the car is making as apart of the recall in the steering and no parts available to fix per dealer | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING | Power steering went out. Wheel locks and does not turn. Extremely unsafe and over 90,000 jeep grand cherokees have recalls. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN | The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at 64 MPH, the vehicle failed to accelerate then the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 22,000. | Crash: No Fire: No Towed | 22,000 |