Complaint volume
321 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Volkswagen ID.4 Complaints
321 consumer-submitted complaints on record for the 2021 Volkswagen ID.4, grouped by component category.
321 Total complaints
26 Crash reports
1 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 26 crash reports, 1 fire report, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 34 complaints, with an average reported failure mileage of 33,202 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Volkswagen ID.4 complaints?
26 Crash
1 Fire
14 Injury
0 Fatality
23 Towed
10 Medical attention
What are the most common 2021 Volkswagen ID.4 complaint categories?
ELECTRICAL SYSTEM 74
UNKNOWN OR OTHER 31
STRUCTURE 16
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 11
SERVICE BRAKES 9
FUEL/PROPULSION SYSTEM 7
TIRES 7
ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION 6
ELECTRICAL SYSTEM,STRUCTURE 6
POWER TRAIN 6
321 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | WHEELS | The front right tires at around 5k miles both have significant deterioration like I've never seen. It is not simply worn, but rather chunks of tread are missing from the tires. I am concerned that the tires will fail and cause an accident for myself and anyone else on the street. The dealership simply says this is how it is with Electric Vehicles. I am told not to worry about it and they will last, but I will attach some photos of the front tire as well as the rear, which is normal. Supposedly, this is not an alignment issue and is just an issue with EVs in general because of their weight? It is causing great concern for traveling on the freeway at high speeds. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | In April, 2023 I took my 2021 VW ID4 in for a recall service. At that time they discovered issues with the car’s high voltage battery. This has led to a continual vehicle warning that my electrical system is not functioning properly and needs service. I was also told that the estimated range of the car is undependable, making trips of any distance impossible. I have had two service repairs scheduled, both canceled. The dealer now tells me that whatever is necessary for the repair has been back ordered to December. This means that my car will not have been fully functioning for eight months.VW continues to build ID4s but cannot keep those already sold in good repair. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | While driving my foot will regularly get lodged/wedged below a piece of plastic trim adjacent to the accelerator. This delays or sometimes prevents me from easily letting up on the accelerator. While it can be dislodged with a little effort it requires me to completely reorient my foot. This is especially noticeable during "one pedal driving" where your foot does not need to be moved to the brake to decelerate. It does cause a delay in deceleration if only momentarily but requires effort and is at the very least distracting. Or in the worst case scenario it could delay deceleration long enough to cause an incident. The plastic trim protrudes about 1/4". The trim sits over a "carpeted" liner. This liner has no solid backing and can be pushed in and away from the accelerator leaving an even larger "lip" to overcome. This may not happen with all drivers but certainly with drivers that have larger feet or hold their feet in certain positions. Normal "single pedal driving" requires only very small adjustments in foot position. I believe this should be looked into. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,AIR BAGS | The contact owns a 2021 Volkswagen ID.4. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the control board needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the steering wheel needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The failure mileage was approximately 2,000 | Crash: No Fire: No | 2,000 |
| Aug 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2023 | STEERING | Power steering yellow light on | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number 23V312000 (Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure had occurred on the front driver's side and front passenger’s side doors and the doors could not be immediately opened from inside or outside the vehicle. The failure mileage was unknown. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE | The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 40 MPH, the low coolant and the electrical system warning lights illuminated. The contact stated that the vehicle decelerated to 5 MPH. The contact was able to park on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer: Napleton's Volkswagen of Orlando (12700 E Colonial Dr, Orlando, FL 32826:(855) 843-6461), where it was diagnosed with needing the radiator to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. Parts distribution disconnect. | Crash: No Fire: No Towed | 30,000 |
| Jul 2023 | TIRES | The contact owns a 2021 Volkswagen ID4 equip with Bridgestone Alenza tires size 255/55/R19 DOT 2761004ES. The contact stated that while driving approximately 65 MPH the rear passenger side tire suddenly experienced a blowout. Upon inspection the tires sidewall had separated from the tire. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Jul 2023 | TIRES | The contact owns a 2021 Volkswagen ID.4 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 235/55/R19, DOT Number: 2761004ES. The contact stated that while driving approximately 40 MPH, the contact experienced a front driver’s side tire blowout. Upon inspection, the sidewall of the tire had separated. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Jul 2023 | UNKNOWN OR OTHER | On July 3, 2021 -- we dropped the car off (an appointment we did in May 2023) to fix a safety software issue. The car did not have any warning lamps. We brought the car running, after a week they told us the car no longer is working and that the part is backordered until further notice (probably has no repair). We were not given a loaner and the other alternatives included taking money from our pockets. This is our only car and we commute. We are stuck. They left us with no car for something that we did not cause and are not willing to stop the car payments either. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER | The multiple recalls for this vehicle are not being completed in a timely manner. I have been trying to get the recall repairs completed for months without success. (Trying sense April) I am on a waiting list but the dealership has no idea when they can repair the vehicle. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 9,000. Parts distribution disconnect. | Crash: No Fire: No | 9,000 |
| Jun 2023 | TIRES | I have purchased a set of Bridgestone Alenza AS Ultra (P 235 / 55 R 19 105 W XL front, P 255 / 50 R 19 107 W XL back) in August 2022 for my 2021 Volkswagen ID.4 Pro S RWD EV. After only 12,000 miles, tire dry rot started showing up in June 2023 on all tires. The tires have a 80,000 miles warranty so I don't know how come they started to dry rot only after 12,000 miles. If the tires fail while driving, this can be a severe safety hazard as the vehicle may lose control shall the tires fail. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact stated that the “Service Now” warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The contact stated that the issue was related to a Service action program regarding the hybrid battery pack. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |
| Jun 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | VW issued a recall stating the following: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate. Recall consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash. Recall action: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ. Since the notification in March, no dealer in the DC area has been certified to make the repair, and as of June 12, 2023, no shop in America is able to repair the issue due to a lack of parts. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | On Thursday, May 25th, 2023, I got in my vehicle, turned on the ignition, and a yellow warning message came on the instrument cluster, "SOS Error: Emergency Call Function! Service Vehicle." The error remained in the vehicle even after turning it off and on again multiple times. The status light for the Emergency Call function also turned red and was no longer available. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,STRUCTURE | On 5/10/2023 I got into the vehicle, started, put it in Drive, and noticed the FRONT PASSENGER DOOR was showing ajar in the instrument cluster. I grabbed the door and confirmed it had become unlatched and had to close it again. On 5/16/2023 I again was in the vehicle, in drive, but not moving when the FRONT PASSENGER DOOR opened on its own with no occupant. I reached over and closed the door, but the door locks became inoperative for several minutes. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the computer dashboard became inoperable, displaying a black screen. The vehicle was taken to the dealer and diagnosed as having HB Battery Management Control Unit failure; however, the vehicle was not repaired. The contact was informed that a fix would be available in 2025. The manufacturer was made aware of the failure. The failure mileage was approximately 18,655. | Crash: No Fire: No | 18,655 |
| May 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | I was notified that there were three safety recalls on my 2021 Volkswagon ID4, including one involving the battery and a risk of fire. The recalls were: 55N-1, 97ZZ, 93P7. I brought the car in for service at the Volkwagon service center in White Plains New York ("White Plains Volkswagon" service center at 410 Saw Mill River Rd, Elmsford, NY 10523) and was told they would address the issues. Three days later, the service center called to say that they were only able to address the 55N-1 issue and didn't have labor available to address the others and that we would have to take our car back. They also said they were unwilling to pay for a rental car or give us a loaner beyond the three days that already passed. We're on a waiting list to address the other safety recall issues but, in the meantime, I feel unsafe driving the car and I don't know why VW couldn't address the issues while the car was in their possession. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,STRUCTURE | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |