Complaint volume
317 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Volkswagen ID.4 Complaints
317 consumer-submitted complaints on record for the 2021 Volkswagen ID.4, grouped by component category.
317 Total complaints
26 Crash reports
1 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 26 crash reports, 1 fire report, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 34 complaints, with an average reported failure mileage of 33,202 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Volkswagen ID.4 complaints?
26 Crash
1 Fire
14 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2021 Volkswagen ID.4 complaint categories?
ELECTRICAL SYSTEM 72
UNKNOWN OR OTHER 31
STRUCTURE 16
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 11
SERVICE BRAKES 9
FUEL/PROPULSION SYSTEM 7
TIRES 7
ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION 6
ELECTRICAL SYSTEM,STRUCTURE 6
POWER TRAIN 6
317 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2023 | ELECTRICAL SYSTEM | Blind spot warning system on both sides doesn't always work. Sometimes indicating a vehicle and sometimes not. Also, multiple computer software problems and the dealer doesn"t know when the other recalls can be fixed. Many ID 4's in line to be repaired. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | I have received several recall notices over the past 12 months, including urgent email, texts and letters, notices directly from VW, warning me the urgency of the recall,. I have been attempting to schedule an appointment with the dealer where I purchased the vehicle from in Santa Rosa, CA. The dealer has been uncooperative, and not able to provide an appointment date. I called the San Francisco VW dealer 3 months ago, and they gave me a September 2024 (which I took). Subsequently to scheduling the above appt date, I received 2 further notices from VW warning me how urgent this recall appointment is, and how I should get the work done asap. Yet no one can provide me a repair date shorter than 16 months from now (today is 5/12/2023). I don't know where the liability lies if an accident occurs since the recall is for potential sudden loss of power while driving (including high speed on freeway), which sounds extremely dangerous to me. I would like to put VW and the dealer (Hansel VW - from whom I purchased the vehicle) on notice that there will be legal action in the event of an accident due to this unrepaired recall, and also due to the anguish I have been receiving due to this issue. Your (NHTSA)'s help to resolve this very bad issue will be very much appreciated. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Dick Hannah Volkswagen (3500 NE Auto Mall Dr, Vancouver, WA 98662) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | There is an open safety recall for the HV battery that is unable to be fixed in a reasonable time. My local dealer can't fix because they don't have a HV technician and when I called another I was told I can't get it fixed until April, 2024. How can a vehicle manufacturer sell cars that it cannot fix because there are not enough technicians especially with safety issues. Why can they continue to sell cars they cannot fix in a timely manner. I am stuck with the car because not many people want to buy a car with an open safety recall that cannot be fixed in a reasonable time. What are my rights? | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and started to lose motive power. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact later received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Napleton's Volkswagen of Sanford (4175 S Orlando Dr, Sanford, FL 32773) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect. | Crash: No Fire: No | 10,000 |
| May 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Volkswagen ID.4. The contact stated that while starting or turning off the vehicle, antifreeze would leak onto the ground. The vehicle was taken to the dealer, where it was diagnosed that there was a hole in the radiator caused by wear and tear, and that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 27,000. | Crash: No Fire: No | 27,000 |
| Apr 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | Yesterday, April 26th, 2023 the above vehicle was involved in a serious accident, possibly related to the safety recall for the high voltage cell module. My wife was driving the vehicle on her way to work, as she did for the past 2 years. Sometimes she gets coffee for herself and a coworker, so that day she turned into a parking lot of the last MacDonalds before her job. She pulled up to the drive thru lane as she did many times before. She was not distracted by the phone, and her radio was turned off. There was nobody else in her vehicle, and her thought was on the coffee order. As she was pulling up to the 2 vehicles in front of her, something horrible happened in the next 3 or 4 seconds. Her vehicle accelerated suddenly, hit the car in front of her, bounced off to the right, and kept accelerating for the next 50 feet before hitting a semi truck with such a force that the front end of her vehicle is completely obliterated and the semi truck frame was broken. Thankfully, nobody got hurt seriously, and there was no fire. The first question from the Police officer was whether she hit the accelerator pedal by mistake. She responded that she did not hit the accelerator pedal, and does not understand what happened. She was shocked by the sudden fury of her vehicle, and stated that she was unable to stop it. I believe what she is saying, because there was no reason for her to stomp hard on either pedal as she was coasting slowly, and with the vehicle's regenerative braking you only have to tap the brakes gently. If she tapped the wrong pedal by mistake, the acceleration would not be so violent. To do what the vehicle did in such a short distance, the driver would have to stomp forcefully on the pedal and keep it floored all the time. There was no need to do that, and she never even attempted to do such violent acceleration anywhere. There is a real possibility that the vehicle did an unintended full force acceleration caused by defect in the recalled module. GEICO has it | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | Instrument cluster on driver's steering wheel overheats. The heat is enough to cause a burn. | Crash: No Fire: No Injuries: 1 | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The driver's side door opens randomly when the vehicle is driving and continues to open even if the driver manually shuts the door. When the vehicle is in park the Driver's side door will not open, even when the manual procedure is used. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer, a second dealer Cardinale Volkswagen (500 Auto Center Cir, Salinas, CA 93907) and third dealer Santa Cruz Volkswagen (1616 Soquel Ave, Santa Cruz, CA 95062) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2023 | STRUCTURE | Passenger side door opened while driving at low speed. Also, both front doors do not open from the outside. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated this is a software update and the dealer, the parts are available but the dealers are only able to perform recalls on 2 cars per week. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The vehicle has shot down twice when about to leave my garage and has gone dead, zero lights, completely dead. I have had to step out of the car, wait a few seconds before getting in again and pushing the brake to wake him up (it’s an EV). All this in a period of two weeks a couple of months ago. I did no pay too much attention at the time until I read that there is a recall that looks like this problem and that it can happen amid driving, with possible fatal consequences if I’m driving in a freeway for example. I have called the dealer twice and have not got my car checked yet. They tell me to wait, that I’m in a list but this is serious! | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | It happened to me at least 3 times. The first one happened Oct, 2021, when I did not realize it is a big serious problem. The other two happened in Aug 2022 and Oct 2022, respectively. All the three incidences took place after I charged my vehicle in a hot environment exposed to scathing sun shine. The drive assistance and sensor were not working, the cruise function did not work, and the road sign reading feature was not available. Several warning signs about those functions and features showed on driver's console. I was driving on Highway 15 or Highway 405 and of course I could not stop and check. However, after driving like 15-30 minutes, these features go back to normal. I suspect the sensors that make those functions and features work cannot handle the harsh temperature well. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | I received a safety recall letter from Volkswagen in May, 2022 that stated there is a problem with "Flexible Printed Circuit Solder for High-Voltage (HV) Battery". NHTSA Recall Number is 22V162, and Volkswagen Recall Number is 93O2. But since then I have not received further information on how and when it will be fixed. No update on this recall is given even if I contacted the Volkswagen Customer Care in Aug, 2022. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE | During a trip driving home 3/31/2023 at approximately 11:00pm, the car's software system failed. The console that displays the digital speedometer was affected on the car as well as the infotainment system. The message on the console displayed a message "Warnings and Information not available. Drive with greater care!" The digital speedometer displayed three dashes through the rest of the trip home. All of the car's features including lane correction were offline. This car's software is not functional enough for the car to be driven safely. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Feb 07,2023 Manufacturer Recall Number97ZZ NHTSA Recall Number23V040 Recall StatusRecall Incomplete, remedy not yet available This report came out over a month ago. I have to drive my car with the knowledge that it's basically unsafe. Volkswagen has been completely silent about this problem for far too long. I understand that Volkswagen is working on the problem but they do not communicate with owners other than make promises they don't keep. Now they are telling us that we will hear by March 31. Does the NHTSA have the authority to demand that Volkswagen take action? I'm afraid to take my car out of the garage when almost every day, I read that someone else has problems with their car. This isn't right. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen. | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My vehicle was in Travel Assist mode (i.e. Adaptive Cruise Control) traveling at around 65 MPH. A vehicle has cut into my lane and I felt that the car wouldn't slow quick enough to avoid a collision. I have applied breaks effectively taking the vehicle into my control and taking the vehicle off Travel Assist mode. When driver takes over by applying the breaks in this scenario, irrespective of how hard the breaks are applied, vehicle suddenly moves faster than expected for first few seconds. I had to apply the break harder than I would have applied if I was driving the car in manual mode to get the car to slow down.The expectation was that the vehicle slows down while applying the breaks. This would have caused a collision if I was not quick to react. There were no warning lights or messages on the dashboard prior to or during this incident. This could be a software issue which probably is conflicting between the breaks travel assist is applying and the breaking that the driver is applying. This has happened multiple time to me and on date mentioned on this my wife had same experience confirming that this is in deed an issue that needs some investigating into before it cause any accident(s). | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. While driving approximately 65 MPH, the vehicle shifted out of drive(D), powered down, and started coasting. The contact stated that the power steering and brakes were still functioning as designed. The contact was able to steer safely through traffic and stopped the vehicle. The contact stated that the vehicle reset independently after 2 minutes and resumed normal operation at full electrical power. The contact drove the vehicle to his residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage 11,000. | Crash: No Fire: No | 11,000 |
| Mar 2023 | LATCHES/LOCKS/LINKAGES | The contact owns a 2021 Volkswagen ID.4. The contact stated while exiting a parking lot, the front passenger’s side door opened independently. No warning light was illuminated. The contact was able to stop and close the front passenger’s side door. The contacted stated that the front passenger’s side door failed to lock as designed. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 110,000. | Crash: No Fire: No | 110,000 |
| Mar 2023 | ELECTRICAL SYSTEM | The contact owns a 2012 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while his wife was driving into the residential driveway at approximately 5 MPH, the vehicle lost electric power and shifted into park(P). The stop had been so abrupt that the vehicle was rocking. The contact stated that all the exterior lights flashed off and on. The contact stated that his wife restarted the vehicle and the vehicle resumed normal operation. The contact stated the failure had become recurring. The contact had the vehicle towed to a dealer, who could not duplicate the failure and wanted the contact to retrieve the vehicle. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 4,600. VIN tool confirms parts not available. | Crash: No Fire: No Towed | 4,600 |