Complaint volume
891 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
891 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
891 Total complaints
19 Crash reports
25 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 25 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 110 complaints, with an average reported failure mileage of 21,715 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
25 Fire
8 Injury
0 Fatality
32 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 124
STEERING 88
STEERING,SUSPENSION 71
POWER TRAIN 57
SUSPENSION 53
UNKNOWN OR OTHER 47
ENGINE 36
ELECTRICAL SYSTEM,ENGINE 28
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 23
FUEL SYSTEM, GASOLINE,ENGINE 21
891 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The hybrid-electric system, including the high-voltage battery, battery pack control module (BPCM), and associated cooling systems, repeatedly malfunctioned. These failures caused loss of power while driving, electrical odors, and error messages. The vehicle is currently at the dealership for service and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has lost power multiple times while in motion, including on city streets and highways. These unexpected power losses significantly increased the risk of rear-end collisions and limited my ability to safely accelerate or steer in traffic. I have had to take anxiety medication when driving the vehicle due to fear of these events recurring, and I am deeply concerned about the safety of my family, including a newborn passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issues have been confirmed by an authorized Jeep dealership on multiple occasions. Despite several recall campaigns and attempted repairs, the same power loss and electrical system problems have recurred. Service advisors and technicians acknowledged the problems and attempted component replacements and reprogramming, but the malfunctions persist. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and serviced exclusively by an authorized Jeep/Chrysler dealership (Autonation CDJR in Roseville, CA). There is no indication that FCA/Stellantis corporate has physically inspected the vehicle beyond dealership reports. It has not been inspected by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights and messages su | Crash: Yes Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL | ⸻ Title: Loss of Power While Driving on Freeway – Dangerous Malfunction Similar to Recall 23V-116 Complaint Description: I am reporting a serious and dangerous malfunction with my 2021 Jeep Wrangler Rubicon EcoDiesel. While driving on a high-speed freeway (70–80 MPH), all warning lights on the dashboard illuminated—including the check engine light—and the vehicle suddenly went into limp mode, resulting in a loss of power. This occurred in fast-moving traffic, putting me at immediate risk of a crash. This started happening again every time I got on the freeway for 10 minutes. I’ve owned this Jeep for about a year, have never taken it off-road, and have kept it properly maintained. All electrical components, fuses, and systems have been inspected, and no clear cause has been found. The problem persists and is clearly not due to driver use or negligence. This issue strongly resembles Recall Number 23V-116, which states that affected vehicles may experience a loss of drive power, increasing the risk of a crash. That recall was for 2021 Jeep Wrangler vehicles, the same model and year as mine. However, my VIN was not included, despite the fact that I’m experiencing the exact same symptoms described in the recall notice: “A loss of drive power increases the risk of a crash.” This issue began occurring shortly after that recall was issued, and it has happened multiple times, mostly during highway driving—making the vehicle extremely unsafe. I believe my vehicle should have been included in Recall 23V-116, as this is clearly a safety-related defect involving the powertrain or control module software. This is an urgent safety issue, and I respectfully request that NHTSA investigate why this VIN was excluded from the recall and consider expanding the recall to cover additional affected vehicles before someone gets seriously injured or worse. Vehicle Information: •Year: 2021 •Make: Jeep •Model: Wrangler Rubicon EcoDiesel •Transmission: Automatic | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Vehicle check engine light illuminated along with multiple other lights on the dashboard. It had a difficult time accelerating on its own, very sluggish. At the next light the gas pedal was just tapped and the vehicle began to over accelerate increasing to over 30 MPH in a turning lane while crossing an intersection. Avoided a car accident and pulled into the nearest parking lot. That was the second time that type of incident occurred. The first time, the vehicle was self accelerating during 5 o’clock traffic in Los Angeles. We had to constantly press on the brakes only to avoid accidents until we could exit the freeway. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | While operating the 2021 Jeep Wrangler under normal driving conditions, I experienced repeated overheating issues. A high-pitched noise was consistently heard coming from under the hood during operation. Simultaneously, the engine temperature gauge would spike to high, and the infotainment system displayed an engine overheating warning. When the vehicle is started from a cold start - the high pitch is constant. To prevent damage or risk of fire, I immediately pulled the vehicle over and allowed the engine to cool. Upon restarting, the overheating issue persisted, with the temperature gauge rising and falling erratically—up to four times during a 15-minute drive. I brought the vehicle to an authorized Jeep dealership service center for inspection. The following findings were documented: Coolant System: High-temperature coolant reservoir found completely empty. Low-temperature reservoir found low on coolant. Evidence of coolant leakage at multiple coolant line fittings. Engine Block: External head gasket leak observed. Pressure test confirmed leaks in coolant lines. Internal Engine Inspection: Spark plugs were removed and coolant residue was found in the combustion chambers. Cylinder walls showed damage consistent with overheating. Slightly burned valves noted during inspection. Based on the findings above, the engine has suffered critical failure due to overheating and internal coolant leakage. The combination of external gasket leaks, coolant residue in the cylinders, damaged cylinder walls, and burned valves presents a serious mechanical and safety concern. Full engine replacement is required. Estimated cost: $16,000.00 This engine failure may pose a significant safety risk due to: Sudden loss of power while driving, Potential engine fire from overheating, Exposure to steam or hot coolant under hood Risk of engine seizing while on motion. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | Someone knocked saying the 2021 jeep wrangler 4XE was smoking. The vehicle was filled with smoke. When the back doors were opened, the interior neer the battery was all melted. A couple minutes later the vehicle burst into flames. | Crash: No Fire: Yes | Unknown |
| Jun 2025 | STEERING,ELECTRICAL SYSTEM | Unpredictable complete loss of power steering that will continue until the brakes are applied and speed is reduced to approximately 30 mph and voltage level spikes, as high as 16.3 volts as shown on the instrument panel. It is not temperature related. When disabled it requires two hands and extreme strength to turn, especially when taking an off ramp. Voltage level is typically ranging between 12.7 - 13.7 volts during normal conditions as well as when in no power steering conditions. The first trip 3-4 months ago to the dealership and the only finding was a corroded ground loop which did not solve the issue. After no success begging for a loaner car we left the Jeep 19JUN25 while on vacation for second trip this week. I requested them to contact Stellantis STAR Center and this is the report: 24JUN25 Good morning - our STAR case engineer pointed us in the direction of a similar STAR publication that we had followed the last visit. I did not find any faults within the charging system or any voltage regulators at this point. There were 5 labeled grounds in this publication that were common for building up corrosion. The ground that is on the frame near the driver rear close to the 48v battery had a large amount of corrosion. He cleaned up each ground and applied dielectric grease yesterday, so now I am having him take on a few test drives to see if the issue persists. I have a video of the spike leading to steering reengagement but unable to upload it. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I own a 2021 Jeep Wrangler 4xe Unlimited, which has undergone three manufacturer recalls and two separate service (one handle during a recall visit) visits due to charging failures. The recalls were related to defrost system malfunctions, sudden loss of motor power, and high-voltage battery concerns. Each of these issues was addressed solely through **dealer-installed software updates**—updates that could not be completed over the air. These recalls and service visits highlight a troubling pattern: the vehicle’s core systems—including the BPCM, IDCM, PIM, TCM, and HCP—are deeply interconnected and dependent on one another. So far, my vehicle has required a total of **10 software updates**, with some systems needing multiple revisions. Most recently, Jeep addressed a “not charging” problem by once again performing a software update—this time affecting **five of the seven systems previously updated during recalls**. Despite the problem originating from their software architecture, Jeep charged me **$200 for the update**, even though it stemmed from an issue caused by their failed over-the-air deployment strategy. These recurring failures are not isolated incidents—they represent a systemic flaw within the vehicle’s hybrid management and safety systems. Relying on repeated software patches to resolve critical defects is not only unsustainable—it’s creating **unsafe driving conditions** and placing an unfair burden on the owner. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Coolant leaking, engine overheating, dealer says not covered issue despite it being a known issue (see customer satisfaction notification zd8 coolant leak. But dealership is going to charge me over five hundred dollars to replace a gasket and use some lock tight on my vehicle. I understand there isnt a RECALL on my vin in particular but I also can read and the narrative in the above mentioned notification matches my vehicle. 2021 Jeep Wrangler Unlimited 2.0 turbo engine. So why am I paying out of pocket for a "known" issue? | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Coolant, leaking from jeep wrangler overheated, took it to my personal mechanic, who pointed out that there is a known issue and handed me the customer notification ZD8 coolant leakage, which states that the vehicle should be taken to a dealership and that the repair would be covered. I took it to the dealership. I was told that it is not covered and now I'm being charged over $500 for something that is a known issue. I have tried calling mopar.I've tried calling other eight hundred numbers to get someone to explain this to me yet.No one seems to be able to tell me anything.Other than there are no open recalls, which I already know can someone please explain why a known issue is not covered? | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING,VEHICLE SPEED CONTROL,ENGINE | June 5, 2025 stopped at red light turned green tried to turn left and the jeep flashed the electric red bolt symbol and check engine light came on lost all power would not go when gas pedal was pushed. a/c lost power started blowing hot air and engine turned off. Restarted engine finally got it to go enough to pull out of traffic. Turned off engine opened hood checked battery cables, fuses and all was intact. Started engine drove slowly to the Autozone store to have the diagnostic test done and it showed P2101 power train system throttle actuator A control motor circuit range /performance detected unexpected voltage on the throttle actuator control motor circuit also C121C-00 ABS torque request signal denied Anti-lock Brake System U0401-00 implausible data received from ECM/PCM “A”. System was reset to be able to drive home. 6/16/25 went to start jeep to go to work made a clicking noise check engine light on and the voltage warning sensor flashing and showed Service Electronic Stability Control error would not stay running checked battery cables fuses and restarted engine tried to back out of driveway engine would not go. Had jeep towed to Moore CDJR dealership where it was purchased from 9/2023 to have serviced found throttle body needs replaced dealership contacted several parts dealers, Mopar, and other dealerships etc. to locate the part needed was advised couldn’t find the parts needed for the repair. Contacted service department and they advised they were calling National Auto Care my extended warranty for approval for repair. My concern is if I had been driving 65 mph and it went out I would have been in a accident when the vehicle stopped functioning. Safety of myself and other drivers would have been compromised. This is the 2.0L Turbo motor and have been advised that there are several issues with this motor and should trade in vehicle. I don’t have that option and this is the only vehicle I have. | Crash: No Fire: No | Unknown |
| Jun 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Date: [XXX] Subject: Immediate Safety Concern – 2021 Jeep Wrangler Sahara 4xe – Acceleration Failure Dear Jeep Customer Care, I am the owner of a 2021 Jeep Wrangler Sahara 4xe, VIN [XXX] , with approximately 50,000 miles. I am writing to report a critical and potentially fatal safety defect that occurred multiple times on [XXX], most notably at the intersection of [XXX] and [XXX] in Oregon. On multiple occasions, when attempting to accelerate from a full stop into an intersection with cross traffic traveling at 55 mph or more, the vehicle failed to respond to throttle input. Instead of accelerating, the Jeep simply rolled slowly into the intersection despite my foot fully depressing the accelerator pedal. This placed me at immediate risk of being struck broadside by oncoming vehicles at high speed, which could have resulted in catastrophic injury or death. The check engine light was on since [XXX] and my husband drove the Jeep to Lithia Chrysler Dodge of Bend (Oregon) on June 4th, 2025, 12 pm. They ran a computer test and told my husband that there was a recall on the battery but that we could still drive the car, and it was safe but not to charge the car (we followed instructions). We couldn’t even secure a vehicle appointment until July 2nd, 2025. How do you not prioritize a potentially critical situation? This defect is entirely unacceptable and renders the vehicle unsafe for operation. I will not drive the vehicle further due to the danger involved. Given the severity of this defect, I request: •Immediate investigation by Jeep/FCA engineering and technical teams. •Safe transport (towing) of the vehicle to an authorized service center at Jeep’s expense. •Full documentation of the inspection, diagnosis, and resolution of this issue. •Confirmation of whether this issue has been reported in other 4xe vehicles or constitutes part of a larger safety defect investigation. I am documenting this issue formally INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,ENGINE | My jeep started leaving me stranded 8 times. The jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by Crossroads to keep the vehicle charged but this has not corrected the problem. | Crash: No Fire: No | Unknown |
| Jun 2025 | SUSPENSION | Took my vehicle in on 10/16/2023 to the Morgan Hill Jeep store where I bought the vehicle indicating that vehicle was unsafe to drive due to shaky front end suspension. Was told that the tech could not verify my complaint but they replaced the steering damper under a recall. Shortly after, vehicle continued to shake over bumps and uneven pavement to the point that on 06/07/2025 on a 2 hour road trip the shakes became so violent that the car is undriveable. Dropped the vehicle off at the nearest location, Stevens Creek Chrysler Jeep. I have a video taken to show the severity of the issue. Now being told that the repair is not covered under warranty even though it was brought to their attention at 22,778 miles within the warranty period, and various multivehicle inspections were performed during the warranty period after this suggesting no issues. There are many known cases and various lawsuits and extension of warranty periods for this issue for model years previous. I believe my vehicle was built during that period. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,SUSPENSION | Death Wobble/uncontrollable shaking when vehicle hits any kind of inconsistencies in the road, especially on the freeway. Yes it’s available for inspection upon request. I have taken it to the local Jeep dealership mechanics and Les Schwab auto center to have the problem inspected/fixed and both have told me “everything looks fine” but it is absolutely not fine when I have to put my hazards on and pull over to almost a complete stop to get the shaking to stop on the freeway. It’s terrifying. No lights or warnings happen before the incident occurs. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Since we have had the high pressure fuel pump recall completed/replaced, there have been ongoing problems with the cooling system that cause overheating multiple times, on the same grade of road, during subsequent trips. The vehicle alerts and says it has overheated, and is stopped and allowed to cool off. Coolant is indeed low, but there are not any visible leaks and there is no puddling or areas where it appears to be leaking. We have had this issued looked at twice, several repairs completed, hoses replaced, reservoir replaced, and we are still having this issue. This appears to be something exclusive to the diesel motor, as we have friends with the same vehicle with gasoline engine that are not having this concern. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The contact owned a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. No warning lights were illuminated. The vehicle was started, however, the vehicle failed to start as intended. The contact drifted the vehicle to the shoulder of the road. The contact stated the rear of the vehicle was filled with smoke. The contact exited the vehicle. The contact stated that within five minutes, the fire was coming from the hood compartment. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact referenced an unknown recall repair, which had a similar failure description, however, the contact's VIN was not associated with the unknown recall repair. The manufacturer was not made aware of the failure. The failure mileage was 28,000. | Crash: No Fire: Yes Towed | 28,000 |
| May 2025 | FUEL/PROPULSION SYSTEM | The gas indicator indicated that I had 35 miles left to empty, it showed an eighth of a tank still available but completely shut down on me on the freeway. The car completely shut down to the point that I was not even able to pop it in neutral to help roll it to a safer place further off the highway. Fine, the gas gauge is wrong, but not being able to put it in neutral for my own safety and the safety of others is unacceptable. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | I’m terrified to drive my jeep wrangler because of fire hazard due to high voltage battery. Can I ask the dealer to buy it back? | Crash: No Fire: No | Unknown |
| May 2025 | WHEELS,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Purchased this vehicle used from Chrysler Dodge Jeep in Mesa, Arizona. I was told the tires were newer and in great shape they looked to have a good amount of tread on them. However, I had an issue with one tire and the dealership patched it incorrectly making it a safety hazard Therefore they replaced one tire with the plug and when I went to a tire place for pressure issues and TPS sensor they pointed out the tires were over five years old which means these were the original tires that came with the Jeep in 2021. After only owning this vehicle for two months, I now have to replace all four tires Because there is a safety issue with the age and the tread. There was also issues with the steering damper, which they did repair due to wobbling, however there is a slight wobble still because I have one brand new tire from the dealer and three tires that are not new. The dealer refuses to take ownership of the sale of unsafe tires.. dealer offered three month 3000 mile max care warranty and they still won’t address the tire issue. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had. | Crash: No Fire: No | Unknown |
| May 2025 | SUSPENSION,UNKNOWN OR OTHER | UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | 2021-2024 jeeps with 3.6 penstar are being sold with camshafts that go bad at around 60-80k miles. There needs to be an immediate recall. I have mine at just under 70k and recently had to spend 3 grand to get it fixed with a new part all because the warranty is up and there’s no recall out for it. This is absolutely unacceptable. | Crash: No Fire: No | Unknown |
| May 2025 | SUSPENSION | This is a 2021 Jeep with 23,000 miles on it. We inherited the Jeep after my father in law that passed away a few months ago. My wife was coming from Hampton Virginia going through the [XXX]. She hit a bump in the tunnel at 55 miles in hour and the steering wheel stated to shake. Se managed to slow down and the shaking slowed down to were she could get out of the tunnel. The vehicle was towed home. After reading some articles about this problem "Death Wobble" I contacted the local Jeep dealer on Military Highway in Norfolk Va. The service department told my wife it would be 250.00 to look at the problem and would return the 250.00 it its under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions. | Crash: No Fire: No | Unknown |