Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
860 Total complaints
19 Crash reports
22 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
22 Fire
8 Injury
0 Fatality
31 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 117
STEERING 86
STEERING,SUSPENSION 70
POWER TRAIN 57
SUSPENSION 52
UNKNOWN OR OTHER 47
ENGINE 35
ELECTRICAL SYSTEM,ENGINE 28
FUEL SYSTEM, GASOLINE,ENGINE 21
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 20
860 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I own a 2021 Jeep Wrangler 4xe Unlimited, which has undergone three manufacturer recalls and two separate service (one handle during a recall visit) visits due to charging failures. The recalls were related to defrost system malfunctions, sudden loss of motor power, and high-voltage battery concerns. Each of these issues was addressed solely through **dealer-installed software updates**—updates that could not be completed over the air. These recalls and service visits highlight a troubling pattern: the vehicle’s core systems—including the BPCM, IDCM, PIM, TCM, and HCP—are deeply interconnected and dependent on one another. So far, my vehicle has required a total of **10 software updates**, with some systems needing multiple revisions. Most recently, Jeep addressed a “not charging” problem by once again performing a software update—this time affecting **five of the seven systems previously updated during recalls**. Despite the problem originating from their software architecture, Jeep charged me **$200 for the update**, even though it stemmed from an issue caused by their failed over-the-air deployment strategy. These recurring failures are not isolated incidents—they represent a systemic flaw within the vehicle’s hybrid management and safety systems. Relying on repeated software patches to resolve critical defects is not only unsustainable—it’s creating **unsafe driving conditions** and placing an unfair burden on the owner. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Coolant, leaking from jeep wrangler overheated, took it to my personal mechanic, who pointed out that there is a known issue and handed me the customer notification ZD8 coolant leakage, which states that the vehicle should be taken to a dealership and that the repair would be covered. I took it to the dealership. I was told that it is not covered and now I'm being charged over $500 for something that is a known issue. I have tried calling mopar.I've tried calling other eight hundred numbers to get someone to explain this to me yet.No one seems to be able to tell me anything.Other than there are no open recalls, which I already know can someone please explain why a known issue is not covered? | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Coolant leaking, engine overheating, dealer says not covered issue despite it being a known issue (see customer satisfaction notification zd8 coolant leak. But dealership is going to charge me over five hundred dollars to replace a gasket and use some lock tight on my vehicle. I understand there isnt a RECALL on my vin in particular but I also can read and the narrative in the above mentioned notification matches my vehicle. 2021 Jeep Wrangler Unlimited 2.0 turbo engine. So why am I paying out of pocket for a "known" issue? | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING,VEHICLE SPEED CONTROL,ENGINE | June 5, 2025 stopped at red light turned green tried to turn left and the jeep flashed the electric red bolt symbol and check engine light came on lost all power would not go when gas pedal was pushed. a/c lost power started blowing hot air and engine turned off. Restarted engine finally got it to go enough to pull out of traffic. Turned off engine opened hood checked battery cables, fuses and all was intact. Started engine drove slowly to the Autozone store to have the diagnostic test done and it showed P2101 power train system throttle actuator A control motor circuit range /performance detected unexpected voltage on the throttle actuator control motor circuit also C121C-00 ABS torque request signal denied Anti-lock Brake System U0401-00 implausible data received from ECM/PCM “A”. System was reset to be able to drive home. 6/16/25 went to start jeep to go to work made a clicking noise check engine light on and the voltage warning sensor flashing and showed Service Electronic Stability Control error would not stay running checked battery cables fuses and restarted engine tried to back out of driveway engine would not go. Had jeep towed to Moore CDJR dealership where it was purchased from 9/2023 to have serviced found throttle body needs replaced dealership contacted several parts dealers, Mopar, and other dealerships etc. to locate the part needed was advised couldn’t find the parts needed for the repair. Contacted service department and they advised they were calling National Auto Care my extended warranty for approval for repair. My concern is if I had been driving 65 mph and it went out I would have been in a accident when the vehicle stopped functioning. Safety of myself and other drivers would have been compromised. This is the 2.0L Turbo motor and have been advised that there are several issues with this motor and should trade in vehicle. I don’t have that option and this is the only vehicle I have. | Crash: No Fire: No | Unknown |
| Jun 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Date: [XXX] Subject: Immediate Safety Concern – 2021 Jeep Wrangler Sahara 4xe – Acceleration Failure Dear Jeep Customer Care, I am the owner of a 2021 Jeep Wrangler Sahara 4xe, VIN [XXX] , with approximately 50,000 miles. I am writing to report a critical and potentially fatal safety defect that occurred multiple times on [XXX], most notably at the intersection of [XXX] and [XXX] in Oregon. On multiple occasions, when attempting to accelerate from a full stop into an intersection with cross traffic traveling at 55 mph or more, the vehicle failed to respond to throttle input. Instead of accelerating, the Jeep simply rolled slowly into the intersection despite my foot fully depressing the accelerator pedal. This placed me at immediate risk of being struck broadside by oncoming vehicles at high speed, which could have resulted in catastrophic injury or death. The check engine light was on since [XXX] and my husband drove the Jeep to Lithia Chrysler Dodge of Bend (Oregon) on June 4th, 2025, 12 pm. They ran a computer test and told my husband that there was a recall on the battery but that we could still drive the car, and it was safe but not to charge the car (we followed instructions). We couldn’t even secure a vehicle appointment until July 2nd, 2025. How do you not prioritize a potentially critical situation? This defect is entirely unacceptable and renders the vehicle unsafe for operation. I will not drive the vehicle further due to the danger involved. Given the severity of this defect, I request: •Immediate investigation by Jeep/FCA engineering and technical teams. •Safe transport (towing) of the vehicle to an authorized service center at Jeep’s expense. •Full documentation of the inspection, diagnosis, and resolution of this issue. •Confirmation of whether this issue has been reported in other 4xe vehicles or constitutes part of a larger safety defect investigation. I am documenting this issue formally INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,ENGINE | My jeep started leaving me stranded 8 times. The jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by Crossroads to keep the vehicle charged but this has not corrected the problem. | Crash: No Fire: No | Unknown |
| Jun 2025 | SUSPENSION | Took my vehicle in on 10/16/2023 to the Morgan Hill Jeep store where I bought the vehicle indicating that vehicle was unsafe to drive due to shaky front end suspension. Was told that the tech could not verify my complaint but they replaced the steering damper under a recall. Shortly after, vehicle continued to shake over bumps and uneven pavement to the point that on 06/07/2025 on a 2 hour road trip the shakes became so violent that the car is undriveable. Dropped the vehicle off at the nearest location, Stevens Creek Chrysler Jeep. I have a video taken to show the severity of the issue. Now being told that the repair is not covered under warranty even though it was brought to their attention at 22,778 miles within the warranty period, and various multivehicle inspections were performed during the warranty period after this suggesting no issues. There are many known cases and various lawsuits and extension of warranty periods for this issue for model years previous. I believe my vehicle was built during that period. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,SUSPENSION | Death Wobble/uncontrollable shaking when vehicle hits any kind of inconsistencies in the road, especially on the freeway. Yes it’s available for inspection upon request. I have taken it to the local Jeep dealership mechanics and Les Schwab auto center to have the problem inspected/fixed and both have told me “everything looks fine” but it is absolutely not fine when I have to put my hazards on and pull over to almost a complete stop to get the shaking to stop on the freeway. It’s terrifying. No lights or warnings happen before the incident occurs. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Since we have had the high pressure fuel pump recall completed/replaced, there have been ongoing problems with the cooling system that cause overheating multiple times, on the same grade of road, during subsequent trips. The vehicle alerts and says it has overheated, and is stopped and allowed to cool off. Coolant is indeed low, but there are not any visible leaks and there is no puddling or areas where it appears to be leaking. We have had this issued looked at twice, several repairs completed, hoses replaced, reservoir replaced, and we are still having this issue. This appears to be something exclusive to the diesel motor, as we have friends with the same vehicle with gasoline engine that are not having this concern. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The contact owned a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. No warning lights were illuminated. The vehicle was started, however, the vehicle failed to start as intended. The contact drifted the vehicle to the shoulder of the road. The contact stated the rear of the vehicle was filled with smoke. The contact exited the vehicle. The contact stated that within five minutes, the fire was coming from the hood compartment. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact referenced an unknown recall repair, which had a similar failure description, however, the contact's VIN was not associated with the unknown recall repair. The manufacturer was not made aware of the failure. The failure mileage was 28,000. | Crash: No Fire: Yes Towed | 28,000 |
| May 2025 | FUEL/PROPULSION SYSTEM | The gas indicator indicated that I had 35 miles left to empty, it showed an eighth of a tank still available but completely shut down on me on the freeway. The car completely shut down to the point that I was not even able to pop it in neutral to help roll it to a safer place further off the highway. Fine, the gas gauge is wrong, but not being able to put it in neutral for my own safety and the safety of others is unacceptable. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | I’m terrified to drive my jeep wrangler because of fire hazard due to high voltage battery. Can I ask the dealer to buy it back? | Crash: No Fire: No | Unknown |
| May 2025 | WHEELS,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Purchased this vehicle used from Chrysler Dodge Jeep in Mesa, Arizona. I was told the tires were newer and in great shape they looked to have a good amount of tread on them. However, I had an issue with one tire and the dealership patched it incorrectly making it a safety hazard Therefore they replaced one tire with the plug and when I went to a tire place for pressure issues and TPS sensor they pointed out the tires were over five years old which means these were the original tires that came with the Jeep in 2021. After only owning this vehicle for two months, I now have to replace all four tires Because there is a safety issue with the age and the tread. There was also issues with the steering damper, which they did repair due to wobbling, however there is a slight wobble still because I have one brand new tire from the dealer and three tires that are not new. The dealer refuses to take ownership of the sale of unsafe tires.. dealer offered three month 3000 mile max care warranty and they still won’t address the tire issue. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle | Crash: No Fire: No | Unknown |
| May 2025 | SUSPENSION,UNKNOWN OR OTHER | UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | 2021-2024 jeeps with 3.6 penstar are being sold with camshafts that go bad at around 60-80k miles. There needs to be an immediate recall. I have mine at just under 70k and recently had to spend 3 grand to get it fixed with a new part all because the warranty is up and there’s no recall out for it. This is absolutely unacceptable. | Crash: No Fire: No | Unknown |
| May 2025 | SUSPENSION | This is a 2021 Jeep with 23,000 miles on it. We inherited the Jeep after my father in law that passed away a few months ago. My wife was coming from Hampton Virginia going through the [XXX]. She hit a bump in the tunnel at 55 miles in hour and the steering wheel stated to shake. Se managed to slow down and the shaking slowed down to were she could get out of the tunnel. The vehicle was towed home. After reading some articles about this problem "Death Wobble" I contacted the local Jeep dealer on Military Highway in Norfolk Va. The service department told my wife it would be 250.00 to look at the problem and would return the 250.00 it its under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,SUSPENSION | I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | Jeep is saying “service shifter” when we plug it into the diagnostic scanner it says can bus. We’ve replaced the can bus and a month later “service shifter “ light comes back on and again scanner is reading can bus. When this service shifter warning comes on the jeep loses power steering. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Transmission refuses to shift. Or will loose power and Have to pull off or just stop on the highway to shut vehicle off and restart to fix the problem. I was on i85 and had to pull off twice and the shoulder is a dangerous area to be on that highway. Also torque converter ticks and I’ve noticed a lot of the 2.0 4 cylinders having the same issues. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | Poor workmanship - soft top broken after single use | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | My Jeep has been at the dealership since January 8th but the 95B recall and they do not know how to fix it. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles | Crash: No Fire: No | Unknown |