Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
860 Total complaints
19 Crash reports
22 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
22 Fire
8 Injury
0 Fatality
31 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 117
STEERING 86
STEERING,SUSPENSION 70
POWER TRAIN 57
SUSPENSION 52
UNKNOWN OR OTHER 47
ENGINE 35
ELECTRICAL SYSTEM,ENGINE 28
FUEL SYSTEM, GASOLINE,ENGINE 21
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 20
860 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2022 | SUSPENSION | Death wobble on highway when you go over a bridge or pavement seam. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,SUSPENSION | At highway speeds after hitting a pothole, small bump, or bridge transition the vehicle begins to shake violently. The steering wheel, and all front end suspension components will shake violently until the vehicle is slowed back down below 40 miles per hour. This has happened multiple times. Looking online this has been encountered by other motorists and is commonly known as the “Jeep Death Wobble.” This is extremely unsafe because it could cause the driver to lose control of the vehicle. It can also cause an accident because once it happens the driver has to immediately slow down to 40. When this happens in the passing lane/multi lane highway with other vehicles behind it could cause a pile up accident. The driver can’t anticipate when it will happen. | Crash: No Fire: No | Unknown |
| Dec 2022 | VISIBILITY/WIPER | Windshield defroster does not defrost the edges of the windshield. | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE,SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle was shaking. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | I am now on my 4th new windshield. I've owned my Jeep for less than 2 years, the last two windshields had to be replaced within 3 months of each other. I understand that Jeeps have a reputation for windows easily cracking, but the manner in which they crack and spread is terrifying. It will start as a small chip and then quickly escalate to a spider web crack that rapidly expands in length. A lot of times this happens on a highway (chip of rock will hit the windshield or edge of it) and as I'm driving to get where I need to go, the crack just crawls across - seems very dangerous. Typically I am not in a situation where I can stop - just need to head home and then call for a replacement. | Crash: No Fire: No | Unknown |
| Dec 2022 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that an oil pressure alert message was displayed on the instrument panel. The contact took the vehicle to the dealer where a diagnostic test was performed which determined that the oil pressure was low. The dealer linked the failure to the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,600. VIN tool confirms parts not available. | Crash: No Fire: No | 37,600 |
| Dec 2022 | ENGINE | Engine shut off completely in August of 2021 and then again today (12/15/22). In both cases, there was no warning. Thankfully, in both cases, we were at low speeds and able to coast to the shoulder and restart the vehicle. After restart, the vehicle operated normally with no warning lights. This seems to be the exact issue as described in NHTSA Recall 22V-865. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING | When on the highway during cold weather the steering will lock up and be very difficult to turn. You have to Fight the wheel all the way to one side for it to unlock, or shut the vehicle off then turn it back on | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | While driving down the highway, my Jeep started to violently jump. I had to completely come to a stop in the middle of the highway before my jeep would stop jumping. I was going about 65 in heavy traffic which was very scary. | Crash: No Fire: No | Unknown |
| Dec 2022 | SUSPENSION | When travelling at highway speeds if the car hits a pothole or other bump the road, the vehicle starts shaking violently. The steering wheel starts shaking, and the vehicle becomes extremely hard to control at highway speeds. I feel that is very unsafe because there is no way to get out of this shaking unless you slow down completely and pull over to the side of the road. I brought the vehicle to the dealer and was told that the steering stabilizer needs to be replaced. | Crash: No Fire: No | Unknown |
| Dec 2022 | SEATS | While driving on the highway in heavy traffic, the whole highway came to a dead stop which meant I had to slam on my brakes and when I did the rear bench seat flipped forward and threw one of my dogs onto the floor. After getting home I checked the seat and realized that there is no latch to hold the seat in place. | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle also jerked while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 7,000. | Crash: No Fire: No | 7,000 |
| Dec 2022 | STEERING,SUSPENSION,WHEELS | In late October I started experiencing a total vehicle body "shudder" when driving on the freeway and hitting uneven paving. This condition started getting worse and worse. The car was unmanagable when travelling at a speed over 58 and hitting uneven paving - the shudder took over the entire car and steering. There was no recourse but to try to safely pull over and stop the car. Upon research I found this is a now COMMON OCCURENCE called the DEATH WOBBLE. Generally it happens in modified Jeeps however my car is les than two years old with less than 16,000 miles on it. When I could finally get time at the dealership I was met with, oh yes we had five new jeeps in here just last week with this condition we are seeing it all the time. The part that is supposed to provide remedy is back ordered by at least three weeks - is this as there as so many incidents?. The dealership told me to take my car home until they had a part. The car is NOT SAFE to drive at any accelerated speed with this condition. There was no prior warning of this condition and nor would I expect it in a new vehicle but upon research I am learning how many people are experiencing this and questioning why there has not yet been a recall. The part offered as remedy by the dealership - the steering damper - has been identified as a "band aid" - and that it is likely the condition will re-occur. This is not acceptable or safe for any new Jeep owner (or any Jeep owner) I urge, no I BEG you, to investigate this "death wobble" condition and strongly consider a recall for the manufacturer before there are serious injuries and deaths caused by this. Having personally experienced this it is a terrifying experience - the entire car feels like it is out of control and everything is going to fall off including the tires and that the axle will break - it makes me never want to drive that car again with any degree of confidence and feeling of safety. I urge you to just google DEATH WOBBLE. Please help | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,SUSPENSION | Experienced what is called "jeep death wobble" at high speeds on the highway. Lost control of steering and vehicle felt like it was coming apart. Would happen anytime I reached 60 mph and hit a bump on the road. Extremely dangerous and frightening. Jeep attempted to fix the problem with steering dampers, but now feels completely unstable when I drive. Also have an open safety recall which they cannot repair until next year when parts are available. I feel unsafe driving this vehicle and want Jeep to purchase it back without a huge loss on my part. I don't understand how a serious safety recall can be issued with no resources to address or repair the problem. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING | My 2021 Jeep Wrangler Unlimited has 12,500 miles on it and in October 2022 I noticed that when I drove over 50 miles per hour on the freeway or hit a pot hole the car violently shakes to a point where I feel I am going to crash. I have to step on the brake slow the vehicle down to stop the shaking then I can accelerate. I made an appt to get the vehicle serviced on 11/16/22 that is when I was told the Steering Damper was faulty the dealership had to order the part with no estimated time of delivery. On 12/1/22 the steering damper was replaced. The dealership told me this can happen again. This vehicle is new I have never taken it off-roading, I have only driven it on the roads and freeways. Why would Jeep Chrysler continue to sell Jeeps knowing this issue is happening. Driving on the freeway and braking to stop the vehicle from shaking is extremely dangerous. After extensive research its called the Death Wobble. This is gross negligence from Chrysler to knowingly sell a vehicle that has a reputation of having a death wobble and putting people's lives in danger. I want to know what my options are. | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING | Since purchase of the vehicle the steering has had a "wobble" after hitting a bump (bridge transition on interstate is most common). The wobble occurs at higher speeds 60-75 mph. The wobble has gotten worse and I would now classify it as the "death wobble" that is commonly reported on the internet forums. It literally shakes the wheel (and front end) so violently that you have to slow down to 40-45 mph to make it stop. It is unsafe to have to brake this hard on a high speed road to stop the vibration of the vehicle. The vibration is violent and observable from outside the vehicle as a trailing vehicle informed me. Also, a young or inexperienced driver may not make the proper decision to address the violent wobble. I have had the vehicle inspected by a local Jeep dealer and they plan to order a new steering stabilizer (amazingly backordered with no committed delivery date). My concern is whether this is a repair or a band-aid. Will this continue to happen? This vehicle had the issue from purchase and it got extremely violent within 22,000 miles. Will I need to take it to the shop for a new stabilizer every 20,000 miles? Would like some facts on what the root cause is and how the stabilizer will permanently fix the issue. Also, why is this not a recall? | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING,SUSPENSION,WHEELS | This Jeep is unsafe. The jeep has a problem when you are driving 70 miles per hour on the highway. If you go over a bridge with road bumps or hit a pothole, the Jeep goes into an uncontrollable wobble. I have to slow down to about 40 miles per hour to get the Jeep to stabilize. Suddenly needing to slow down because the jeep feels like it will shake itself apart is incredibly dangerous. We tried to have it fixed at a dealer in Vermont and they said it was fixed but it isn't. I took it to the dealer in Albany NY today where we bought the Jeep and it happened again on the way. They tell me that it might take up to 2 months to get a part - a steering dampener - to fix the problem. This car is unsafe. How can there not be a recall on this issue? | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING,SUSPENSION | This is the best explanation I can give you. "The National Highway Traffic Safety Administration (NHTSA) is looking into complaints about the dreaded “death wobble” in the steering system that some drivers have reported. In short, the steering wheel begins to shake quite badly after hitting a bump at higher speeds. The shaking goes away once the Jeep slows down, but it can be a rather frightening situation for drivers – especially on a busy highway." My Jeep had the "Death Wobble" issue fixed almost a year ago. Right now it is back at the dealership for the 2nd time for the exact same issue. Their service department said it's rare that it occurs a second time but I do not believe them. When picking up my loaner vehicle at Enterprise Rent a Car the representative asked what issue I was having with my Jeep and she replied we are hearing that a lot of people are having that same issue right now. It happened 3 times on a recent trip to Tucson and 2 times on the way back. This time they are replacing the steering damper (again) front shocks and several other parts. It is still under factory warranty. | Crash: No Fire: No | Unknown |
| Nov 2022 | FUEL/PROPULSION SYSTEM | Jeep issued this recall on the fuel system but has no parts to repair. They said the dealer could install a temporary repair but my dealer said they don’t know what they are talking about. They have not offered a suitable solution and I’m stuck waiting with an unsafe vehicle. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM | I was driving my 21 4xe on e-save mode with a quarter tank of gas left and about quarter of my battery life left when it suddenly powered down while driving. I had my ten year old son with me when the Jeep suddenly shut down in the middle of the street without warning. Seconds before shutting down the “D” light on the shifter started blinking, a red battery indicator flashed on the screen and then it was dead. I moved to the far tight lane as fast as I could. Although I was able to get over, it still died in the middle of moving traffic. I almost had a wreck! Called roadside assistance and waited 45min for a battery jump. They came but the jump did not work. All the lights came on but my jeep would not start. Had to wait another hour and a half for a special tow because it wouldn’t go into neutral. Finally, the police showed up because we were impeding traffic and I was then able to get a tow after 2 1/2 hrs in the middle of traffic with my son At Night! Eventually we had it towed back home because it was so late. But now I have to have it towed to the dealership I purchased from which is 45min away. So frustrating! Everything was fine, no warnings until seconds before powering down. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM,ENGINE | Driving at highway speeds in Idaho on a road-trip from California. Vehicle suddenly shuts down with warning lights saying to put in park. Very dangerous as there is little to no shoulder on this stretch of highway. Cars had to swerve around the vehicle as it rapidly lost speed. Check engine light is now on. No warning lights prior to sudden shut down. | Crash: No Fire: No | Unknown |
| Oct 2022 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | The incident occurred when I attempted to shift the transfer case into 4-Low. The sequence of events is as follows: 1. I stopped the vehicle and shifted into Park. 2. With my foot on the brake, I shifted into neutral and attempted to move the transfer case lever from 4-High, to 4-Low. 3. As I started to move the transfer case lever, a warning appeared in the instrument cluster stating, "Vehicle speed too high to shift". 4. Auto-Park engaged 5. The engine, uncommanded, with my foot still on the brake, began to increase in revs slowly. 6. Check engine light illuminated, the engine continues to increase in revs. 7. When the engine reached 6-7k RPM, I hit the engine start/stop button and held it down until the engine turned off. The engine was still climbing in revs until this point. 8. I restarted the engine and could shift into 4-Low successfully. "Off-road cruise control disabled" warning light illuminated and remained on until I shifted back into 4-High. Check engine light remains on after multiple starts. | Crash: No Fire: No | Unknown |
| Oct 2022 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | While stopped at a light on a busy highway I heard a loud sound similar to the automatic emergency braking system engaging. When the light changed the vehicle would not move. I tried turning it off and then back on again with no luck. The dash displayed the message "service charging system" and then ultimately illuminated an icon for the 12V battery and the charging system. I wound up having the vehicle towed to a local dealer where it currently remains waiting to be repaired. My biggest fear here is that there was no way to move the vehicle, some type of limp mode would be a much better solution so at least I could have moved out of traffic. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | I have a 2021 Jeep 4xe that suddenly stopped traveling 50-60 mph. I lost power, power steering, breaks and acceleration all at once on a busy multi lane road. I had more than half a tank or gas and 83% battery and had an oil change maybe 1000 miles ago. My car went from high speed to stopped in a matter of 3 seconds giving me no warning lights until it happened. I managed to use the downhill I was on and all the arm power I had to get to a side street. After 15 mins it started working again, but I had tt towed to a dealership to check out. It shows on here I have the odometer recall outstanding, but I actually have that one completed. I lost my odometer around 13000 miles driven and went approx 3 months without one as the dealerships had no idea how to fix or order the part. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |