Complaint volume
891 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
891 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
891 Total complaints
19 Crash reports
25 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 25 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 110 complaints, with an average reported failure mileage of 21,715 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
25 Fire
8 Injury
0 Fatality
32 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 124
STEERING 88
STEERING,SUSPENSION 71
POWER TRAIN 57
SUSPENSION 53
UNKNOWN OR OTHER 47
ENGINE 36
ELECTRICAL SYSTEM,ENGINE 28
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 23
FUEL SYSTEM, GASOLINE,ENGINE 21
891 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2023 | SUSPENSION | Death Wobble: Front suspension shakes uncontrollably after bumps at highway speed. Vibration gets worse and worse unless speed is reduced sharply. | Crash: No Fire: No | Unknown |
| Mar 2023 | SUSPENSION,POWER TRAIN,STRUCTURE | Beginning in January 2023 with approximately 20,000 miles our leased 2021 Jeep Wrangler began to shake uncontrollably while driving on the highway at speeds over 60 mph. The shaking was so significant that while trying to safely guide the car off the highway my husband was shaken into the guardrail causing damage to the right front bumper. We are horrified that Jeep has had this problem for so long and there's NO public notification of the problem. | Crash: Yes Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,SERVICE BRAKES,ENGINE | I was notified of recall ZB7 affecting my 2021 JEEP Wrangler 4xE by phone on February 3, 2023. During this call I made an appointment with JEEP for the issue to be fixed on February 24, 2023. On Wednesday, February 22, 2023, two days before my scheduled appointment, the engine of my Jeep failed ~6PM while I was driving on highway 495S near Merrimac, MA (mile 114.8). I was in the far left lane traveling at about 70 mph and lost all power steering, power brakes, everything. The engine completely lost power without warning. No messages, warning lights or other signs of any issue before a total loss of power. Thankfully, I was able to drift from the left lane, crossing 2 lanes of traffic on a busy highway, to reach the shoulder on the other side of the highway. I did this in the dark without without power brakes and without power steering. I was with my 2 year old son and am grateful that we are both still alive. A loss of engine power at that speed on a busy highway could easily have caused an accident, perhaps fatal for ourselves or others. After 2 hours stranded on the shoulder of the road, the Jeep was towed by AAA to the Jeep dealership nearest to where I lost power, Bill Deluca Chrysler Jeep Dodge Ram in Haverhill, MA. It has been sitting in the parking lot of that dealership now for 6 days and they claim to be too busy to investigate the issue or perform a recall fix. The service repair shop at this dealership has been wholly uncooperative and unhelpful. I have called the manufacturer and am currently awaiting a service appointment at another Jeep dealership. According to Jeep/Chrysler, I am responsible for the out of pocket cost of the tow from the Jeep dealership in Haverhill to the Jeep dealership in Lynnfield. This seems absurd as the faulty vehicle is the reason I am unable to drive it from one dealership to the next. In the meantime, I have now been renting a car for 6 days, paying out of pocket. | Crash: No Fire: No | Unknown |
| Feb 2023 | SUSPENSION | Just got a used 2021 jeep wrangler sport on 2/24/23. Has only 16,000 miles on it. My second day of driving it the car starts to shake violently while going at speeds of 60 or more. It has continued to do this everyday that I have had it. Ive had to slow down and pull over on the freeway just to get it to stop. It feels as if I'm bouncing all over the place and will lose control. I've tried calling to get an appointment to bring it in, being told the wait time is 2 weeks. | Crash: No Fire: No | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM,ENGINE | The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with FCA. | Crash: Yes Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION,POWER TRAIN | Vehicles tires and steering wheel begins to shake violently at speeds in the 50+ mph range on the highway. Condition occurs after hitting a small bump on the highway. The condition becomes so violent, I have to slow the vehicle from 60+ mph to about 40 mph to stop the shaking. I have taken it in and they replaced the steering dampener and it did not resolve the issue at all. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION,POWER TRAIN | Driving on the highway and hit a bump, Jeep started violently shaking/vibrating (Death Wobble), almost lost control with cars on both sides of my Jeep. The vibration after hitting a bump has happen several times the past two months. Jeep dealership states, vehicle needs a new steering damper/stabilizer. The part is on back order, dealerships can only order so many per week due to the demand/problem with Jeeps. It could take 2-3 months to be fixed and vehicle can not be driven. This also happened with my 2018 Jeep Wrangler. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION,UNKNOWN OR OTHER | My Jeep steering is extremely loose, and very difficult to keep between the lines on the road. If the wind is blowing, it is nearly impossible. My biggest concern however, is the wobble that occurs when on the expressway. This has now happened to me five times while traveling on the expressway at around 70-75 miles per hour. The Jeep begins to wobble back and forth and you literally loose all control of steering. The only way to get it to stop is to push on the brakes and decelerate, but it is terrifying. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | my jeep moves forward by itself when the transmission is in neutral. took to dealer to be checked twice. they put the car on the lift shifted it into neutral and the back tires started spinning. they took mine out went and got a brand new jeep and put it on the lift started and put in neutral. same thing happened back wheels started spinning. while i know about this problem and can hopefully avoid any problems. what about the person who does not know. puts their vehicle in neutral and runs someone over. there are no lights or warnings.dealer is dragging their feet. this has been going on since last september i believe.searched jeep creep in neutral on google and there are other cases. i just wonder how many people have this problem and do not know. i just hope this gets fixed before someone gets run over. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION,UNKNOWN OR OTHER | While driving on the highway I drove over a bridge bump and the truck started to wobble uncontrollably forcing me to slow down to 30 miles per hour before it stopped. This happened two times. We brought it to the dealership who replaced the steering damper and it happened again so they adjusted the camber of the alignment and said it should fix the issue. I have an email from the dealership where we purchased the jeep and the sales manager emailed us back indicating that what the dealership did to correct the issue is correct, but that it is not a permanent fix and that they know of the issue and are not sure how to correct it. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION | When you drive the Jeep on the highway, if you hit a bump, crack or pothole, the vehicle violently shakes, through the steering wheel and tires. The entire vehicle begins shaking uncontrollably and pulls me to the right and off the road. Have had into the dealership for 7 times, and they held vehicle for over 30 days, still not resolved. Very dangerous | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the steering wheel and the vehicle started shaking abnormally. The contact pulled over on the side of the roadway to check for a tire blowout. The contact found no failure with the vehicle or the tires. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced the death wobble, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Feb 2023 | STEERING,SUSPENSION,WHEELS | Driving own I95, heading south in Maryland, hit a bump and vehicle started shaking/wobbling, almost lost control and had to slow down until vehicle stopped wobbling. This happen 6-9 times that day. Also has occurred several times in NJ on the turnpike and 280. Contracted Jeep HQ, told to contact a dealer. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My 2021 Jeep Wrangler 4xe died while driving down the road. Luckily I was able to coast to the side and cycle the engine off/on in order to regain power. This was the exact same issue that is described in NHTSA Campaign Number: 22V865000, however, this time (2/3/23) was after the ZB7 recall was completed. Even after the recall work was completed and Jeep told me the vehicle was safe to drive, it still failed in the exact same manner. The recall procedure did not work and this vehicle is not safe to drive. Additionally, during the period after the recall was completed and before it died again while driving, the battery range has decreased dramatically (less than 50% of what it was prior to the recall work). | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION | The jeep has what people refer as “ the death wobble” When hitting a bump at freeway speed the steering wheel and front end shakes violently. The jeep has 13k miles and has not been off road. Jeep has been notified. Does not sound like the have a solid fix. You have to pull off the highway and stop to regain control of the vehicle. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING | The steering is loose and has a lot of play. I can be driving 25 miles per hour or 65 miles per hour and I constantly have to adjust the steering wheel to the point that my right arm actually gets tired from over correcting the steering. If I go over a bump, I have to correct the steering even more. I took it to a dealer to have it checked. The dealer confirmed there is a lawsuit regarding the steering but they are not allowed to fix it. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION | JEEP WOBBLE When driving at normal highway speeds the jeep starts shaking uncontrollably if there is a bump in the road. It is difficult to steer and to make it quit shaking I have to slow way down or come to a complete stop. This is very dangerous on the interstate during rush hour. Almost got me rear ended. Jeep is currently at the dealer who tried to tell me at first that it is because I don’t rotate my tires - I showed receipts where I do have them rotated and had just had it balanced twice within a couple weeks. Then they tried to say the tires were worn, but I also have proof from tire shop that they are good tires. Finally they ran out of excuses and admitted it was the common jeep wobble and had to order the part that is now on back order because they have had to change so many. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING | My Jeep has the infamous death wobble with violent shaking of the front end when the Jeep gets up to 50 mph or more. I have to pull over every time to stop the front end from shaking. The shaking is so violent it is very hard to control, and I've had other vehicles looking at my Jeep as if it going to blow up. This is ridiculous for a new Jeep and since Chrysler has known about this problem for years. I didn't know about it until I bought a Jeep and have ahd to deal with it. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING | The death wobble has happened 2 times in the past month traveling under 45mph. It’s dangerous as the steering wheel is all over the place and the only way to stop it is to slow down all the way. Very scary! | Crash: No Fire: No | Unknown |
| Feb 2023 | SUSPENSION | Death wobble. It's been doing this for a few months now. Does it at any speed. Dealership claims there is nothing wrong. Blames it on uneven worn tires but I just bought these winter tires last winter. They look fine to me and there is no way they are bad already. I have a different set I use in the summer. Jeep just hit 30,000 miles. | Crash: No Fire: No | Unknown |
| Feb 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact leased a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60-70 MPH, the vehicle began to shudder significantly. There was no warning light illuminated. The contact stated that as he temporarily released the accelerator pedal, the failure decreased. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving. The contact received recall notification of NHTSA Campaign Number: 22V865000 (Engine) and the vehicle was taken to the dealer for recall repair; however, the failure increased significantly after the recall repair. The contact stated that the vehicle would shudder violently while driving. The vehicle was taken back to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000. | Crash: No Fire: No | 13,000 |
| Feb 2023 | STEERING,SUSPENSION | Vehicle steering vibrates uncontrollably at speeds generally over 50 mph. This only subsides if you slow the vehicle down and or bring the vehicle to a stop on the side of the road. This has done this since approximately 5,000 miles. I was told that there was no problem found. After contacting “Jeep Customer Care Service” to get them involved as we will NOT continue to put our young son and ourselves in danger of this faulty vehicle. I have been getting the runaround as to a rental vehicle. I was told by the customer service representative to take it to a dealer for the issue again. I told her that this vehicle is unsafe and the primary driver is my young son and that it was unsafe! The representative Melissa, told me to just don’t drive it on the interstate etc. After telling her that we have purchased 6 new vehicles from their parent company in the last 4 years, this would be the LAST!!! Only then she offered to start a case file for our complaint. We are still getting the runaround. | Crash: No Fire: No | Unknown |
| Feb 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speed, there was a rattling sound coming from the hood of the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The local dealer was notified of the recall notification and confirmed that the parts were not available for the recall repair. The manufacturer was not notified of the issue. Parts distributions disconnect. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | Jeep dealer Chrysler Dodge Jeep Ram FIAT of Manhattan (678 11th Ave New York, NY 10019-7047) has to be added to the list of Jeep dealerships refusing (or unable) to assist with safety recalls ZB7 and ZD8. We will keep filing complaints with NHTSA until all Jeep dealerships start to assist Jeep drivers with these federally required and mandated repairs. | Crash: No Fire: No | Unknown |