Complaint volume
891 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
891 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
891 Total complaints
19 Crash reports
25 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 25 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 110 complaints, with an average reported failure mileage of 21,715 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
25 Fire
8 Injury
0 Fatality
32 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 124
STEERING 88
STEERING,SUSPENSION 71
POWER TRAIN 57
SUSPENSION 53
UNKNOWN OR OTHER 47
ENGINE 36
ELECTRICAL SYSTEM,ENGINE 28
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 23
FUEL SYSTEM, GASOLINE,ENGINE 21
891 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2023 | STEERING,WHEELS | Hit a small bump in the road and the steering wheel and tires began shaking violently. I tried slowing down and the vibration continued until I was below 20mph on highway. Not the first time I have experienced this. I had tires balanced, rotated and pressure checked. | Crash: No Fire: No | Unknown |
| Jan 2023 | STEERING,SUSPENSION | When driving at high speeds and hit a bump the vehicle's front suspension starts wobbling and keeps it up till you reduce speed. Not able to drive over 60 MPH, worried the wobble may start from hitting a bump. | Crash: No Fire: No | Unknown |
| Jan 2023 | STEERING,SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving at speeds exceeding 70 MPH, the vehicle started to shake and vibrate violently. After reducing the speed to 55 MPH the shaking ceased and the vehicle operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the failure might have been caused by a faulty steering dampener, but the part was on backorder. The manufacturer was not yet contacted. The failure mileage was 16,000. | Crash: No Fire: No | 16,000 |
| Jan 2023 | STEERING,SUSPENSION,WHEELS | On the interstate, my Jeep developed the "death wobble" causing us to have to greatly decrease speed among other drivers. This issue continued after each small bump in the road that we hit at interstate speeds, causing the vehicle to shake violently and requiring me to decrease speed repeatedly among other fast-moving traffic. It eventually required me to have to move over to the slow lane for easy road departure if needed. After an attempted repair with a steering damper at the dealer, the issue returned 1.5 weeks later, and after 2 weeks, my vehicle remains at the dealer while they try to figure out how to correct this dangerous issue. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled with the output control and collision warning lights illuminated. The contact had taken the vehicle to the dealer on numerous occasions; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 23,915. | Crash: No Fire: No | 23,915 |
| Dec 2022 | STEERING | I have a 2021 Sahara Wranger with only 11,000 miles and is only 16mths old, all stock. On November 11, 2021 is the first time experiencing the so called death wobble. I hit a divot from a recessed reflector that lines the yellow lines in the road. I was going only 55 when I only drove over two, when suddenly my steering wheel and while Jeep started shaking violently. I let my foot off the accelerator , letting the Jeep slow down to under 50 when it finally stopped. It was very frightening to me and my daughter and called the dealership immediately to report the issue and was very nervous to drive it again. After inspection at the dealership I was told they couldn’t find a problem so I took off feeling maybe it was just a freak thing. But then a month later the same thing happened, but this time I was coming down a steep grade around 60mph when there was a small divot that I ran over and again the steering wheel shacking violently and the whole Jeep shaking worse then the first time. I tried not to break and let my foot off the accelerator again, but this time the Jeep wouldn’t slow down by its self because I was going down hill. I thought I was going to loose control of the vehicle and crash. Shaking, I pulled over and called the dealership immediately. I told them I was afraid to drive the vehicle and I wanted it taken care of immediately. I had to have my husband drive it to the dealership for me, because I was to scared. After hours and hours or research on the internet, I don’t understand why this hasn’t been recalled. It is a serious safety issue and needs to be addressed. My Jeep has now been in the shop for three days, and I have not been given and information on what they are doing about it. I have read many many articles on how the dealership will just use a bandaid to fix it and it will happen again. I’m not sure if I can feel safe ever driving it again. This is a band new vehicle and everyone with this 2021 model should be contacted and told about this | Crash: No Fire: No | Unknown |
| Dec 2022 | SUSPENSION | Death wobble on highway when you go over a bridge or pavement seam. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,SUSPENSION | At highway speeds after hitting a pothole, small bump, or bridge transition the vehicle begins to shake violently. The steering wheel, and all front end suspension components will shake violently until the vehicle is slowed back down below 40 miles per hour. This has happened multiple times. Looking online this has been encountered by other motorists and is commonly known as the “Jeep Death Wobble.” This is extremely unsafe because it could cause the driver to lose control of the vehicle. It can also cause an accident because once it happens the driver has to immediately slow down to 40. When this happens in the passing lane/multi lane highway with other vehicles behind it could cause a pile up accident. The driver can’t anticipate when it will happen. | Crash: No Fire: No | Unknown |
| Dec 2022 | VISIBILITY/WIPER | Windshield defroster does not defrost the edges of the windshield. | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE,SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle was shaking. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | I am now on my 4th new windshield. I've owned my Jeep for less than 2 years, the last two windshields had to be replaced within 3 months of each other. I understand that Jeeps have a reputation for windows easily cracking, but the manner in which they crack and spread is terrifying. It will start as a small chip and then quickly escalate to a spider web crack that rapidly expands in length. A lot of times this happens on a highway (chip of rock will hit the windshield or edge of it) and as I'm driving to get where I need to go, the crack just crawls across - seems very dangerous. Typically I am not in a situation where I can stop - just need to head home and then call for a replacement. | Crash: No Fire: No | Unknown |
| Dec 2022 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that an oil pressure alert message was displayed on the instrument panel. The contact took the vehicle to the dealer where a diagnostic test was performed which determined that the oil pressure was low. The dealer linked the failure to the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,600. VIN tool confirms parts not available. | Crash: No Fire: No | 37,600 |
| Dec 2022 | STEERING | When on the highway during cold weather the steering will lock up and be very difficult to turn. You have to Fight the wheel all the way to one side for it to unlock, or shut the vehicle off then turn it back on | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE | Engine shut off completely in August of 2021 and then again today (12/15/22). In both cases, there was no warning. Thankfully, in both cases, we were at low speeds and able to coast to the shoulder and restart the vehicle. After restart, the vehicle operated normally with no warning lights. This seems to be the exact issue as described in NHTSA Recall 22V-865. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | While driving down the highway, my Jeep started to violently jump. I had to completely come to a stop in the middle of the highway before my jeep would stop jumping. I was going about 65 in heavy traffic which was very scary. | Crash: No Fire: No | Unknown |
| Dec 2022 | SUSPENSION | When travelling at highway speeds if the car hits a pothole or other bump the road, the vehicle starts shaking violently. The steering wheel starts shaking, and the vehicle becomes extremely hard to control at highway speeds. I feel that is very unsafe because there is no way to get out of this shaking unless you slow down completely and pull over to the side of the road. I brought the vehicle to the dealer and was told that the steering stabilizer needs to be replaced. | Crash: No Fire: No | Unknown |
| Dec 2022 | SEATS | While driving on the highway in heavy traffic, the whole highway came to a dead stop which meant I had to slam on my brakes and when I did the rear bench seat flipped forward and threw one of my dogs onto the floor. After getting home I checked the seat and realized that there is no latch to hold the seat in place. | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle also jerked while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 7,000. | Crash: No Fire: No | 7,000 |
| Dec 2022 | STEERING,SUSPENSION,WHEELS | In late October I started experiencing a total vehicle body "shudder" when driving on the freeway and hitting uneven paving. This condition started getting worse and worse. The car was unmanagable when travelling at a speed over 58 and hitting uneven paving - the shudder took over the entire car and steering. There was no recourse but to try to safely pull over and stop the car. Upon research I found this is a now COMMON OCCURENCE called the DEATH WOBBLE. Generally it happens in modified Jeeps however my car is les than two years old with less than 16,000 miles on it. When I could finally get time at the dealership I was met with, oh yes we had five new jeeps in here just last week with this condition we are seeing it all the time. The part that is supposed to provide remedy is back ordered by at least three weeks - is this as there as so many incidents?. The dealership told me to take my car home until they had a part. The car is NOT SAFE to drive at any accelerated speed with this condition. There was no prior warning of this condition and nor would I expect it in a new vehicle but upon research I am learning how many people are experiencing this and questioning why there has not yet been a recall. The part offered as remedy by the dealership - the steering damper - has been identified as a "band aid" - and that it is likely the condition will re-occur. This is not acceptable or safe for any new Jeep owner (or any Jeep owner) I urge, no I BEG you, to investigate this "death wobble" condition and strongly consider a recall for the manufacturer before there are serious injuries and deaths caused by this. Having personally experienced this it is a terrifying experience - the entire car feels like it is out of control and everything is going to fall off including the tires and that the axle will break - it makes me never want to drive that car again with any degree of confidence and feeling of safety. I urge you to just google DEATH WOBBLE. Please help | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,SUSPENSION | Experienced what is called "jeep death wobble" at high speeds on the highway. Lost control of steering and vehicle felt like it was coming apart. Would happen anytime I reached 60 mph and hit a bump on the road. Extremely dangerous and frightening. Jeep attempted to fix the problem with steering dampers, but now feels completely unstable when I drive. Also have an open safety recall which they cannot repair until next year when parts are available. I feel unsafe driving this vehicle and want Jeep to purchase it back without a huge loss on my part. I don't understand how a serious safety recall can be issued with no resources to address or repair the problem. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING | My 2021 Jeep Wrangler Unlimited has 12,500 miles on it and in October 2022 I noticed that when I drove over 50 miles per hour on the freeway or hit a pot hole the car violently shakes to a point where I feel I am going to crash. I have to step on the brake slow the vehicle down to stop the shaking then I can accelerate. I made an appt to get the vehicle serviced on 11/16/22 that is when I was told the Steering Damper was faulty the dealership had to order the part with no estimated time of delivery. On 12/1/22 the steering damper was replaced. The dealership told me this can happen again. This vehicle is new I have never taken it off-roading, I have only driven it on the roads and freeways. Why would Jeep Chrysler continue to sell Jeeps knowing this issue is happening. Driving on the freeway and braking to stop the vehicle from shaking is extremely dangerous. After extensive research its called the Death Wobble. This is gross negligence from Chrysler to knowingly sell a vehicle that has a reputation of having a death wobble and putting people's lives in danger. I want to know what my options are. | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING | Since purchase of the vehicle the steering has had a "wobble" after hitting a bump (bridge transition on interstate is most common). The wobble occurs at higher speeds 60-75 mph. The wobble has gotten worse and I would now classify it as the "death wobble" that is commonly reported on the internet forums. It literally shakes the wheel (and front end) so violently that you have to slow down to 40-45 mph to make it stop. It is unsafe to have to brake this hard on a high speed road to stop the vibration of the vehicle. The vibration is violent and observable from outside the vehicle as a trailing vehicle informed me. Also, a young or inexperienced driver may not make the proper decision to address the violent wobble. I have had the vehicle inspected by a local Jeep dealer and they plan to order a new steering stabilizer (amazingly backordered with no committed delivery date). My concern is whether this is a repair or a band-aid. Will this continue to happen? This vehicle had the issue from purchase and it got extremely violent within 22,000 miles. Will I need to take it to the shop for a new stabilizer every 20,000 miles? Would like some facts on what the root cause is and how the stabilizer will permanently fix the issue. Also, why is this not a recall? | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING,SUSPENSION,WHEELS | This Jeep is unsafe. The jeep has a problem when you are driving 70 miles per hour on the highway. If you go over a bridge with road bumps or hit a pothole, the Jeep goes into an uncontrollable wobble. I have to slow down to about 40 miles per hour to get the Jeep to stabilize. Suddenly needing to slow down because the jeep feels like it will shake itself apart is incredibly dangerous. We tried to have it fixed at a dealer in Vermont and they said it was fixed but it isn't. I took it to the dealer in Albany NY today where we bought the Jeep and it happened again on the way. They tell me that it might take up to 2 months to get a part - a steering dampener - to fix the problem. This car is unsafe. How can there not be a recall on this issue? | Crash: No Fire: No | Unknown |
| Nov 2022 | STEERING,SUSPENSION | This is the best explanation I can give you. "The National Highway Traffic Safety Administration (NHTSA) is looking into complaints about the dreaded “death wobble” in the steering system that some drivers have reported. In short, the steering wheel begins to shake quite badly after hitting a bump at higher speeds. The shaking goes away once the Jeep slows down, but it can be a rather frightening situation for drivers – especially on a busy highway." My Jeep had the "Death Wobble" issue fixed almost a year ago. Right now it is back at the dealership for the 2nd time for the exact same issue. Their service department said it's rare that it occurs a second time but I do not believe them. When picking up my loaner vehicle at Enterprise Rent a Car the representative asked what issue I was having with my Jeep and she replied we are hearing that a lot of people are having that same issue right now. It happened 3 times on a recent trip to Tucson and 2 times on the way back. This time they are replacing the steering damper (again) front shocks and several other parts. It is still under factory warranty. | Crash: No Fire: No | Unknown |