Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
398 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
398 Total complaints
6 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 28,492 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
6 Crash
1 Fire
8 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 92
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 40
ENGINE 25
ELECTRICAL SYSTEM 23
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 9
VISIBILITY 9
398 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | SEAT BELTS | The second row seatbelt will come unlatched on its own. This happens after ensuring that the initial buckling was done properly. My child is in a booster seat in this rear passenger seat, and I am anxious every time I drive with her in the car as her safety is very much at risk. The dealer has not been seen for this problem as I feel it would be a waste of my time and money. If they replace the seatbelt with the same defective parts, nothing will be solved. The seatbelt warning goes off when this happens and turns off when the seatbelt is buckled again. | Crash: No Fire: No | Unknown |
| Apr 2025 | SEAT BELTS | On at least three confirmed occasions, the driver side 2nd row seatbelt has unlatched by itself. No other symptoms. Not yet inspected by anyone, but intending to ask Hyundai to fix it ASAP. | Crash: No Fire: No | Unknown |
| Apr 2025 | SUSPENSION,FORWARD COLLISION AVOIDANCE | Self leveling struts continually are trash. They do not last more than 2 to 3 thousand miles of highway driving before they are no longer safe. The adaptive cruise control randomly reads as "radar blocked". And will work only intermittently. | Crash: No Fire: No | Unknown |
| Apr 2025 | SEAT BELTS | The seatbelt buckle unlatches itself while driving. This is specifically in the captain chairs in the second row | Crash: No Fire: No | Unknown |
| Apr 2025 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving 15 MPH, the seat belt disengaged unintentionally. There were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. | Crash: No Fire: No | 38,000 |
| Apr 2025 | UNKNOWN OR OTHER,ENGINE | the issue is with excessive oil consumption, unknown, suv was taken to the dealership and that's when I was told what the issue was, just inspected by the dealership, warning was the truck was shaking abnormally | Crash: No Fire: No | Unknown |
| Apr 2025 | SEAT BELTS | While driving the vehicle the second row seat belts, after being buckled for the duration of travel, would randomly come unlatched/unbuckled. This left the passengers restrained by those seatbelts unprotected and leave the owner with no confidence that the seatnelts would hold in an accident situation. It has happened on both sides of the vehicle in the second row seats. This has happened 4 times over the last two years. The problem has not been reproduced or examined by the manufacturer or any other the owner. | Crash: No Fire: No | Unknown |
| Apr 2025 | SEAT BELTS | The seat belts in the first and second row unlatch unexpectedly. I have asked the dealership to look at it and they could not reproduce it. However, it happens regularly with my children in the back seat. This has been an ongoing issue since I have owned the car and seems to occur more during colder days. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The engine consumes oil at an unsustainable rate without any visible leaks or warning signs, leading to a complete engine failure. | Crash: No Fire: No | Unknown |
| Mar 2025 | SEAT BELTS | The drivers seatbelt and right passenger seatbelt come unlatched. I took it to Stevinson Hyundai where we purchased the vehicle and they said they were unable to reproduce the problem. It’s true that it doesn’t happen every time/can be unpredictable. However, it continues to happen and is a major safety concern. I looked online to see if others were experiencing the same problem and found that many others are. | Crash: No Fire: No | Unknown |
| Mar 2025 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked, the contact attempted to fasten the rear passenger’s seat belt, and the seat belt failed to retract. The vehicle was taken to a dealer, where it was diagnosed that the seat belt buckle had an internal failure and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure, and the contact was informed that there were no recalls on the VIN for the seat belt. The approximate failure mileage was 82,500. | Crash: No Fire: No | 82,500 |
| Mar 2025 | SEAT BELTS | Middle row right seat belt keeps coming unlatched during normal operation. I ensure that it is latched correctly when I start driving. The passengers are not touching the seatbelt when it unlatches. We are notified that it’s unlatched by the seatbelt alarm. This started happening about three years after purchasing the vehicle. After happening several times, we took it to the dealer, who said they couldn’t replicate the event. It happened again about a week later. | Crash: No Fire: No | Unknown |
| Mar 2025 | STRUCTURE | I tried opening my sunroof and it made a clicking noise and is now stuck partially open. The dealership said that there is a set of Hyundai vehicles that are being covered by this malfunction but that my particular VIN isn't included. A Hyundai dealership is looking at it on Monday 03/17/2025 and is unsure if Hyundai will cover the repair since my VIN isn't included and I am past the bumper to bumper warranty. I only have the powertrain warranty left. | Crash: No Fire: No | Unknown |
| Mar 2025 | SUSPENSION | There's bad clunking noise which is common in palisades with rear self leveling shock absorbers. There was a TSB out there which didn't fix the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | SEAT BELTS | Second row seatbelts unlatch unexpectedly while car in motion. Seatbelt sensor alarms go off even when seatbelt latched. This has happened in all 3 rows in separate instances. Seatbelt alarm will sound and panel indicates seats with nobody in them have seatbelts that should be latched. This has occurred when an object (like a purse on the passenger seat) or no object on the seat. | Crash: No Fire: No | Unknown |
| Feb 2025 | SUSPENSION | Shock failure within 33,000 miles. Going over bumps at higher speeds causes some loss of control of the vehicle. Dealer confirmed the issue with the shock upper insulator. No one else has inspected this at this time. No warning lamps, messages or other symptoms. When driving at any speed bumps on the road cause very bumpy ride. Dealer states Hyundai's TSB 22-SS-001H has been rescinded. Shocks failed within 33,000 miles. No remedy for knocking and rattling noise in rear of vehicle caused by shock mounts. This seems to be the cause of the shocks failing prematurely. | Crash: No Fire: No | Unknown |
| Feb 2025 | SEAT BELTS | I am having problems with the seatbelt buckles in the second and third row seats, either not buckling to begin with (the seatbelt will not latch), or the seatbelt spontaneously unbuckles while I am driving. It is an intermittent problem, the seatbelts sometimes work but sometimes don't work. I took my car in to my local Hyundai service center for this problem in 5/2024 and the technician was able to replicate the problem in the 2 second row seats and both buckles were replaced. The seatbelts all worked well until about a month ago and now I am again having the same problems with intermittent spontaneous unlatching of the seatbelts in the 2 second row seats and one of the third row seats. I took my car in to my local Hyundai dealership on [XXX] and unfortunately the technician was not able to replicate the problem that day. My local dealership (McDonald Hyundai in Highlands Ranch, CO) refused to try to fix the problem this time, and a complaint filed with Hyundai of America (case #[XXX]) has resulted in similar inaction--since the technician could not replicate the problem that day, they tell me there is nothing to be done. I am concerned that spontaneously unlatching seatbelts (in the seats my children sit in) are unlikely to work properly to restrain them in the case of a car accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | Child safety locks failed and clicked attempting to engage until turned off.With the locks unable to engage, children able to utilize windows and open doors which put their safety at risk. Replaced under warranty. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | Auto-off reengaging makes the steering wheel jerk abruptly to the side and creates loud thinking noise which is startling to the driver. I was able to replicate at the dealer and have it on video. Dealer reports this is normal for the vehicle and they are unable to rectify. | Crash: No Fire: No | Unknown |
| Feb 2025 | VISIBILITY | The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the sunroof glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. | Crash: No Fire: No | 65,000 |
| Feb 2025 | SEAT BELTS | Rear passenger seatbelt behind driver side started randomly unlatching itself in the last two months (first noticed in December 2024). Most recently, the driver‘s side seatbelt (front seat) has begun unlatching itself. Rear passenger is most often a child (age [XXX] ) in a booster seat but problem occurs with an adult passenger without a booster as well. We have moved the child seat to the far back row of seats for safety concerns. Driver’s side unlatches roughly one out of every three to four uses. Rear passenger seat no longer latches. We did a quick Google search and found that this problem is under investigation and reported it here INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE | Sunroof shattered without object impact during cold weather. | Crash: No Fire: No | Unknown |
| Feb 2025 | SEAT BELTS | Second row captain seats are unbuckling while the vehicle is in motion. This is occurring even after confirming they are secured. It also occurs again after they are refastened. The issue has been persistent since we bought the vehicle at the end of 2021. | Crash: No Fire: No | Unknown |
| Feb 2025 | SEAT BELTS | The seat belt for the seat in the second row on the driver's side comes unlatched without warning while we're driving. This is already an open investigation: PE24021 | Crash: No Fire: No | Unknown |
| Feb 2025 | SEAT BELTS | The passenger seat belt will spontaneously unbuckle without warning or cause. This puts the passenger safety at risk in case there were a crash. The problem hasn't been repaired by a dealer but it's happened about 4 or 5 times. I've not had it inspected. No warning lamps went off before the failure. Luckily, the passenger unlock alert went off when it unbuckled so we were alerted to the seat belt buckle malfunction. | Crash: No Fire: No | Unknown |